Doorway To Value Reviews 

Having bought sofas and carpets from Doorway to Value last year we immediately returned there when shopping for a Stressless chair and carpet. We visited on Sunday last weekend and once again had excellent service. We were guided through the products on offer by Peter Williams who was extremely helpful and we are pleased with our choices. Time for my husband to decorate before they are delivered.

Would highly recommend Doorway to Value if you are considering buying new furniture. The Sales staff are both knowledgeable and professional and should you ever have an issue with an item arriving with a fault the Customer Service team work alongside the Sales Managers to rectify your issue as quickly as possible and this high level of customer service is something which sadly seems to be lacking in many other companies at the moment . This high level of customer service provided by Doorway enables you to buy with confidence.
Thank you to Jason Breeze who assisted us with an item which had arrived with a manufacturing fault and helped us in choosing an alternative item which was suitable for us. We were given further advice regarding the care of the product and delivery. Having purchased many items from Doorway it is also our experience that the Delivery Team are friendly and take great care when delivering items to your home. Thank you to Jason and to the other members of staff who have assisted us over the years at doorway. Do take the time to visit yourself and they will make you a nice cup of tea or coffee!

Always a great experience with these guys. Jason was a brilliant help

Thanks to danny balcerzak made it easy to choose a sofa from a wide range

Jason was very helpful without being intrusive, left us to get on with looking around and when we had chosen the sofa for us, got it ordered very quickly. Makes a good cuppa too.

Excellent service. Jason found me the exact reclining chair I needed. Booked & ordered all within the hour 👍

Great service really explained the process well and felt listened to

Was served by a gentleman called Peter who was very helpful in helping me choose new furniture. There was no pressure to buy and was left to browse but was very helpful and knowledgeable when asked questions. All staff in store were very polite. Plus beautiful good quality furniture at reasonable prices.

Purchased some dining chairs with the help of Danny Balcerzak. He was helpful with style and colour advise, lead-times etc. Positive experience 😁

We have used this store several times and have always been very satisfied with the service and the very helpful staff. Yesterday was no exception when we went to buy a new bed. Karolina Wylezek was very knowledgable about all aspects of the beds and was very helpful in helping us to choose the most suitable bed for us.

15 years ago I bought a sofa and chair from doorway to value. Living with three springer spaniels it has had a hard life so the time came to buy a replacement. We went to the store where John Edwards listened to our very specific requirements and showed us several ranges which fitted what we wanted. He was patient and knowledgeable and help us settle on a new sofa and chair, as always it was the first one we had sat on when we entered the store. We are now waiting for delivery and would highly recommend doorway to value and especially John.

We were looking for a 3 piece suite & found John ( Edwards) to be very patient, helpful, friendly & knowledgeable, and most importantly to us 'NOT PUSHY'
It made our experience at Doorway to Value very pleasant & relaxing.
We now await the Delivery of our furniture in the next 7 weeks or so
Vast range of furniture & very competitive prices.

Doorway to value is our go to for all our furniture and has been for the past 14 years since we moved to Chorley.

We visited store again last week to purchase furniture and as always the process was flawless. From choosing, to ensuring the order was correct and being advised of delivery times.

We have always dealt with John Edwards who can't do enough to help. Nothing is too much trouble and he always goes the extra to ensure we are happy. We never feel rushed and there's always a cuppa to be had.

I'm sure it won't be long before we are back!

Great service from Peter Williams, thank you 🙏

We were looking for a new settee and found plenty of choice at Doorway to Value all at a very good price.
We were met by salesman John Edwards and felt a valued customer. He was friendly, helpful and it was a pleasure to do business with him and the company.

Good staff no hassle

Just purchased a new dining table and 6 chairs. We were supported superbly in our decision making by Danny Balcerzak. Danny took our needs and turned them into realistic options for us to consider. He provided table surface samples for us to take away and review at home. He came in to store today on his day off to help us make the final choice. Throughout we loved the relaxed but professional and highly knowledgeable approach with no pressure to buy whilst knowing what buying signals to home in on. Great salesman - came away with 6 perfect chairs initially we had not intended to buy! But…they are just what we need. Also gave us a very competitive price with honest timelines for delivery.
Store recommended by a friend and we would not hesitate to return in the future. Thanks Danny!

We had a good idea about what we were looking for, but needed guidance on what to look for in an Ottoman bed and mattress. Ian Ryan was very approachable and knowledgeable, using his extensive background to help us choose the right products.

Ian was really helpful and explained everything fully.
Looking forward to receiving my wardrobes.
Thanks, Ian.

We recently ordered a mattress from Doorway to Value.We were served by Ian Ryan who was most helpful,friendly and informative.He even amended the order for us with no problems whatsoever.
Great company to deal with.I would recommend them.