Doorway To Value Reviews 

6,118
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,273 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and highly knowledgeable, making interactions pleasant and stress-free. Many people appreciate the professional approach, noting that salespeople provide excellent advice without any pressure to buy. This leads to a relaxed and enjoyable shopping experience, where customers feel they have ample time to make informed decisions. Reviewers frequently highlight the wide choice of quality products available, from furniture to mattresses, which consistently meet their needs. Many consumers express high satisfaction with their purchases, often returning to the company due to the excellent service and value for money.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Product

Consumers find the product selection to be positive, with many appreciating the wide range of quality... See more

Service

Users describe positive interactions with service, consistently reporting excellent and helpful experiences... See more

User experience

Reviewers mention positive feedback about user experience, with many customers describing their experience as... See more

Value for money

Customers consistently report positive experiences with value for money, often highlighting that prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was our first visit to Doorway to Value having been given the link by a friend. All staff were friendly and approachable. We looked around the store at leisure then discussed purchasing a suite an... See more

Rated 5 out of 5 stars

Recently came into the store to look at sofas. Darren Broadhurst was great, it was difficult to make decisions over fabrics etc but Darren made it all easy and spent a lot of time fetching other fabr... See more

Rated 5 out of 5 stars

Went into Doorway to Value today (we go there a lot!) asking about changing a cushion on a chair bought from them a couple of years ago - and left after buying a new chair! DTV were more than happy to... See more

Rated 5 out of 5 stars

Our experience was good . Darren Broadhurst was helpful and friendly at every step, from helping us measure up the wardrobe and bedside cabinet, and finding alternative options in his department .We... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store

Written by the company

"The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"

Doorway To Value - Never Beaten on Price

Written by the company

To offer the finest furniture at true value for money prices.
Doorway to Value's knowledgeable staff, have offered an invaluable service to generations of families in Chorley and the North West.

Never Beaten on Price

We Will Not Be Beaten On Price

In the unlikely event that you find the same combination offered at a lower price elsewhere within 30 days of placing your order, we will gladly match that price and provide an additional £50 discount! This price promise is for all of our products including the famous brands we sell.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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5.0

All reviews

(6,118)

1,172 reviews in the last 12 months

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Rated 5 out of 5 stars

Dining Chairs

Hi i recently purchased 4 swivel dining from yourselves, the salesman that served us was Ian Parr who was very polite and courteous and he really couldn’t of been more helpful and not only that he gave us a fantastic price, we will definitely be back to deal with Ian 👍

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I had the pleasure of visiting your Chorley Store over the weekend with my Dad. We were looking for a reclining chair to meet Dad’s needs with him being elderly. Fortunately Ian Parr was in hand to assist. Ian was extremely patient with my Dad from the outset, discussing his options and explaining each one in detail. As a result of Ian Parr’s excellent customer service Dad ended up purchasing a sofa too. A massive thankyou for your patience and knowledgeable advice.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great service, patient and attentive

I came in with my elderly parents to look at new bed and chairs to assist with mobility. We spoke to Dawn who was really happy to assist, spending time with Dad who struggles to communicate - ensuring that he had the best chair with most suitable features. She also ensured that we had the correct discounts due to disability and didn't need to pay VAT. A great experience, we have been previous customers at Doorway to Value, and will be back. Thank-you.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Professional advice

My daughter and I recently visited the store to purchase two sofas. I had a pretty good idea of the make and model I wanted, but were pleased with the help we got from Ian Parr on help with picking the covering and completing the purchase. There was no hard sell and he explained everything to us in a professional and pleasant manner.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

We have bought quite a few items from…

We have bought quite a few items from Doorway to Value in the past. This week we purchased a Himolla recliner chair. Peter Williams was so patient while we took our time to decide which fabric and colour we wanted. He brought us options, offered us a coffee and left us to look through the samples. Look forward to delivery our new chair. Excellent service as always.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Ian Parr


Fantastic service from Ian Parr at Doorway To Value! He helped us choose our new sofa and made the whole buying experience really smooth. Friendly, knowledgeable, and great value. Would definitely recommend.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a suite today

Ordered a suite today. Jason was attentive but at no time did we feel pressured. He happily answered all our questions and gave us all the time we wanted to make decisions. The showroom has such a large range in a pleasant environment. Would definitely recommend to friends and family.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

From the moment I went into the store my wife and I were made to feel welcome and given the space to look around. Ian Parr was very helpful and answered all our questions, we are looking forward to our new sofa being delivered.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and good value

Great experience with Jason who was able to order an item using fabric to match our exiting sofa which had been discontinued. Good service and good price. Thanks very much Jason.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We were assisted with our order by Ian Parr who was very understanding of our needs and the products and took the order efficiently and friendly and make every stage clear. We always get our home furnishings and carpets from Doorway to value the service and after sales are excellent

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Door way to value are a excellent company

We visited many sofa stores before we went to Door way to value. We found them to be the best to deal with. Jason and the other salesman where very knowledgeable Nothing was too much for them. Jason was very helpful and made the sale very easy.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

We always use Doorway to Value for our…

We always use Doorway to Value for our new furniture. The staff are welcoming and very knowledgeable about all makes of furniture.
In particular Steve Corns, whom we have dealt with in the last couple of years. Steve always provides an excellent service and gives sound advice!

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Purchase of a New Bed

We recently visited the Store looking for a new bed.Karolina offered a brilliant service so polite, friendly and informative in helping us choose the right bed.There was no hard sell and we were able to take as much time as we needed to make our choice.Have no hesitation in recommending Doorway To Value if you require a new Bed.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

First class service as usual

We were left to have a look around when we first went in just approached by one Salesman to check we were ok. We bought a Parker Knoll sofa, recliner chair and stool and helped by Steven Corns who was a brilliant salesman and very helpful without being pushy. We have used this company quite a few times and the service has always been first class.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Love our bed!!

We absolutely love our bed, it came yesterday and the men did a fab and quick job putting it together. Karolina was very helpful throughout the process, which didn’t take long!! She was fab in helping us choose the right mattress and helping us look at our options. She kept us updated and booking a delivery slot was hassle free. Thank you so much!

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Karolina Wylezek Was absolutely…

Karolina Wylezek Was absolutely amazing. We had an issue wth an item we purchased and Karolina sorted everything out. No stress and very smooth transaction. Karolina really knows her stuff. Highly highly recommend. We will definitely return.

July 19, 2026
Unprompted review

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