Doorway To Value Reviews 

6,117
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,273 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and highly knowledgeable, making interactions pleasant and stress-free. Many people appreciate the professional approach, noting that salespeople provide excellent advice without any pressure to buy. This leads to a relaxed and enjoyable shopping experience, where customers feel they have ample time to make informed decisions. Reviewers frequently highlight the wide choice of quality products available, from furniture to mattresses, which consistently meet their needs. Many consumers express high satisfaction with their purchases, often returning to the company due to the excellent service and value for money.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Product

Consumers find the product selection to be positive, with many appreciating the wide range of quality... See more

Service

Users describe positive interactions with service, consistently reporting excellent and helpful experiences... See more

User experience

Reviewers mention positive feedback about user experience, with many customers describing their experience as... See more

Value for money

Customers consistently report positive experiences with value for money, often highlighting that prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was our first visit to Doorway to Value having been given the link by a friend. All staff were friendly and approachable. We looked around the store at leisure then discussed purchasing a suite an... See more

Rated 5 out of 5 stars

Recently came into the store to look at sofas. Darren Broadhurst was great, it was difficult to make decisions over fabrics etc but Darren made it all easy and spent a lot of time fetching other fabr... See more

Rated 5 out of 5 stars

Went into Doorway to Value today (we go there a lot!) asking about changing a cushion on a chair bought from them a couple of years ago - and left after buying a new chair! DTV were more than happy to... See more

Rated 5 out of 5 stars

Our experience was good . Darren Broadhurst was helpful and friendly at every step, from helping us measure up the wardrobe and bedside cabinet, and finding alternative options in his department .We... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store

Written by the company

"The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"

Doorway To Value - Never Beaten on Price

Written by the company

To offer the finest furniture at true value for money prices.
Doorway to Value's knowledgeable staff, have offered an invaluable service to generations of families in Chorley and the North West.

Never Beaten on Price

We Will Not Be Beaten On Price

In the unlikely event that you find the same combination offered at a lower price elsewhere within 30 days of placing your order, we will gladly match that price and provide an additional £50 discount! This price promise is for all of our products including the famous brands we sell.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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No recent history of asking for reviews

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5.0

All reviews

(6,117)

1,172 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

We visited the shop 3 times in 3 days to measure up the furniture we wanted, to double check if we really liked it and if it was as comfortable as we thought it was the first time and eventually to actually buy the furniture. Each day Karolina welcomed us with a smile, answered all our questions and went out of her way to ensure we made the choice that we were comfortable with. Great service all around.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Visited Doorway to Value today for new mattress

Visited Doorway to Value today to look for a new mattress Was greeted by Karolina to see if we needed any help which after looking round all the beds on offer we told Karolina our needs.
Tried three and made our decision.
The price was right free delivery.a free mattress protector and also covered by staingard a good deal all round
For a small charge they take away the old mattress
A good mornings shopping with the help from Karolina
Thank you 💐
Thank you very much much

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Returning customer

Doorway to Value has always provided good service and quality products. Our visit yesterday to purchase a new mattress was a very simple process and Karolina Wylezek made us feel both at ease with her knowledge and understanding of our requirements.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

David was extremely accommodating and…

David was extremely accommodating and helpful in relation to questions relating to the choices and order in respect of the dining table, Chairs and Breakfast bar stools we ordered. Very pleasant to deal with and has since updated us on the delivery status - thank you David !

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Another great experience at Doorway to value…

We have bought from Doorway to value for over thirty years and we have always had a great experience the quality of the products and the staff make a great experience. We have just bought an outdoor garden furniture set and John Edwards look after us extremely well. Thanks John

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

What a fabulous experience and how nice…

What a fabulous experience and how nice it was to wander round and try settees without any pressure.
Steve answered all our questions and allowed us time to think about things before making a decision.
Everyone was very friendly.
Will certainly reccommend and Steve makes a great cuppa 😀

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Returning customers

Having previously purchased from Doorway to Value, it was our first choice store when deciding to renew our lounge sofa’s. There is such a wide choice of styles, fabric choices and quality sofas available and you’re given time to view without pressure. Being undecided on leather or fabrics, Kelly and Darren Broadhurst gave lots of useful and valuable information including various styles and power reclining functions. We made a number of visits before finally choosing and on each occasion Darren Broadhurst and Ian Parr couldn’t have been more friendly, helpful and professional.
Ian Parr guided us through our purchase and we are very much looking forward to receiving our new sofa’s, thank you Kelly, Darren and Ian for all your help.

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

I visited Doorway to Value on Monday to…

I visited Doorway to Value on Monday to buy a new mattress for my bed. I have bought many pieces of furniture from them and always been satisfied with their quality and service. I was shown several mattresses by the assistant, Kaolina, who was very knowledgeable and explained the differences between the quality of each. I was left alone to try several and spent time swopping from one bed to another !! After deliberation, I decided on the Dinamic Supreme Pillowtop 5000 and as a ‘thank you’ was gifted with a Sleep Cool mattress protector and a Cool Care Plan Stainguard. Thank you Karolina.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

We visited the store to look at beds…

We visited the store to look at beds and found that there was a very good range available.
We were given very good advice and help in choosing the right bed from Ian Ryan.
His advice was given in a professional manner which assisted greatly in the choice made.

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

We have now received our sofas they…

We have now received our sofas they were delivered with care the delivery team were great, there was a small issue with one of the feet when it arrived into the store but I had a lovely chat with Michelle and new ones were on their way to replace the damaged one and this was done 2 weeks after delivery the technician was great and again great care was taken in protecting floors etc their customer service is fantastic and we would definitely buy again from here and recommend to others keep up the great work thankyou

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Stress free visit

We visited the store recently looking for a new small sofa.Very impressed with the layout and choice. we were left to browse no hard sell , even offered tea.After making our choice we spoke with Peter Williams who answered our questions in a friendly and professional manner, and carried out all the paperwork without any fuss.All in all a stress free purchase.

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

We visited the store on 11th July to…

We visited the store on 11th July to look for a new bed & mattress. We were looked after by Karolina Wyleszek. She was very friendly, helpful and knowledgeable. After being shown the full range of bed that matched our needs, we felt very confident with our choice after receiving sound advice from Karolina.
Thank you

July 11, 2026
Unprompted review

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