Dorset Nursing Supplies Reviews 

366
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the ordering process straightforward and efficient, often receiving timely updates on their purchases. Reviewers consistently highlighted the speed and reliability of the delivery service, with many items arriving the very next day and often well-packaged. Many consumers were highly satisfied with the product quality, noting items were excellent, provided great relief, and often offered good value. The company's service received widespread praise for being exemplary, fast, and efficient, with staff described as helpful, professional, and caring. Many people expressed high satisfaction, recommending the company and indicating they would definitely use its services again.

What people talk about most

Order

People report positive experiences with order, highlighting easy ordering processes and fast delivery.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the very fast and quick delivery... See more

Product

Clients share positive opinions on product quality, with many reviewers highlighting the excellent quality... See more

Service

Customers consistently note positive experiences with service, frequently describing it as fast, efficient,... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the robust and durable feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic company. My ear irrigation machine failed yesterday, and Dorset Nursing Supplies shipped a replacement out for me the very next day. Even put an urgent delivery sticker on it. A huge thank... See more

Company replied

Rated 5 out of 5 stars

Completed my online order, was approved the same day and out for delivery. Very impressed! Thank you for my goods! P.s I like that you want to confirm training and registration seeing as these day... See more

Company replied

Rated 5 out of 5 stars

Impressed. My first time using Dorset Nursing Supplies. Ordering was easy and I received notifications at every step of my order. Delivery was on time. The goods were well packaged. Very good. Would u... See more

Company replied

Rated 5 out of 5 stars

As always, exemplary service, and a great range of products. On this occasion, a commode cushion was ordered one day and arrived the next morning. The cushion was a universal fit, and was found to... See more

Company replied


Company details

  1. Medical Supply Store
  2. Engineer
  3. Medical Equipment Supplier

Written by the company

Dorset Nursing Supplies is a family owned business and an established and well-respected medical supply company within the NHS and the care industry. We have been a provider of medical supplies, medical equipment and incontinence supplies since 1985. We also provide our engineering services where we will fix and repair any medical equipment such as hoists, beds and much more. Our store is based in Bournemouth, Dorset, however we deliver worldwide so everyone can enjoy our amazing deals! When an order is placed from within the UK we aim to deliver it by the next day (subject to stock availability). We are happy to hear any and all reviews so we can keep our standards high! Thank you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

366 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(366)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service, quick delivery and very good price

December 2, 2024
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Reply from Dorset Nursing Supplies

Thank you for your review Harpreet, we really appreciate it! :-)

Rated 5 out of 5 stars

One of the best company’s I have ever…

One of the best company’s I have ever had the pleasure of doing business with! Friendly, honest, reliable and trustworthy. Also the best prices I have come across for incontinence products! 5 Stars

November 12, 2024
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Reply from Dorset Nursing Supplies

Thank you for your very kind review Steve, it's always a pleasure to do business with you! DNS

Rated 5 out of 5 stars

Excellent service

Excellent service, good prices, easy on line ordering and reliable delivery via Parcelforce.

November 4, 2024
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Reply from Dorset Nursing Supplies

Thank you for the review! We are happy to help! :)

Rated 5 out of 5 stars

Great customer service

Great customer service

Really good selection of incontinence products at fair prices.

October 25, 2024
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Reply from Dorset Nursing Supplies

Thank you for your review, we really appreciate it :-) DNS

Rated 5 out of 5 stars

Easy to buy

Easy to buy, best price for the product compared to other companies.We were kept updated on the delivery of the product - arrived the very next day!! Happy customer.

October 30, 2024
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Reply from Dorset Nursing Supplies

Thank you for your kind review, we really appreciate it! DNS

Rated 5 out of 5 stars

Good

Good service

October 21, 2024
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Reply from Dorset Nursing Supplies

Thank you for your review Scott :) DNS

Rated 1 out of 5 stars

One week after the status was changed…

One week after the status was changed to dispatched, I have not received this parcel. Having paid £4.75 for p&p I expected it much sooner.
I had been hoping to see the item and then order another one if it was suitable. Not going to happen now.

October 14, 2024
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Reply from Dorset Nursing Supplies

Hi June,

Your parcel has been signed for and is showing as delivered 2 working days after you placed your order. If you have not received your parcel, please contact us and we can help you locate the parcel. £4.75 is our shipping for orders under £50.00, this is a standard delivery charge for most companies as we have to cover the cost of your postage.

If you have any questions, please call us on 01202 425070, or email us at sales@dorsetnursing.co.uk

Kind regards,
DNS

Rated 5 out of 5 stars

Shower Chair Purchase…

First time I had purchased anything with Dorset Nursing Supplies, and I was very impressed.
Everything went well ordering online and the delivery was very prompt.
Highly recommend this company

October 7, 2024
Dorset Nursing Supplies logo

Reply from Dorset Nursing Supplies

Thank you very much for the recommendation! :)

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