Dorset Homebrew Reviews 151

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Only recently started using you for yeast, excellent quality and its made a huge difference to our wine making. Will most certainly continue to use you and try out your other products in future. We ar... See more

Rated 5 out of 5 stars

Excellent service. Ordered as a birthday gift for my son who is new to home brewing. Website layout explained clearly what you needed to get started. Queried delivery costs as stated two different pri... See more

Company replied

Rated 3 out of 5 stars

I ordered a stater kit and extra pieces to get me going making wine. I expected there would be delays as the order was placed 29th Dec, bank holidays etc. However, after waiting until the New Year was... See more

Company replied

Rated 5 out of 5 stars

I have used Dorset Homebrew many times now and the quality of their products, combined with their efficient turnaround and very prompt delivery, continues to be first rate. These guys are my first st... See more

Company replied

Company details

  1. Brewery

Written by the company

HomeBrew Supplies, Homebrew kits, Beer and Wine Homebrewing


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

151 reviews

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Rated 5 out of 5 stars

Fab service

Just a top up of yeast this time, however it was easy to order and arrived very quickly.
What more can one ask for!

June 7, 2021
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Reply from Dorset Homebrew

Thanks Nikki for the kind review. We aim to continue to impress!

Rated 5 out of 5 stars

Great service

Great service. Love making your wines.

May 28, 2021
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Reply from Dorset Homebrew

Hi Peter, thank you for your kind words! Great to hear that you are enjoying our wine!

Rated 5 out of 5 stars

Good service and quick delivery

I ordered 3 beer kits but was contacted to say that 1 was out of stock. I was given the option to have a refund or choose an alternative. I chose the latter and got a refund for the price difference. Good communications and good service from Steen @ Dorset Homebrew

May 26, 2021
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Reply from Dorset Homebrew

Thank you Tim. Sadly these glitch's do happen from time to time, but we make it a priority to come up with a solution the customer is happy with! Thanks for choosing Dorset Homebrew

Rated 5 out of 5 stars

Easy to order

Easy to order. Notified of progress, and of delivery window by courier.
Received as ordered.

May 24, 2021
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Reply from Dorset Homebrew

Thanks Sally for your very kind review, we aim to please!

Rated 4 out of 5 stars

Almost there

Would have been five if everything I wanted had been in stock.

May 24, 2021
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Reply from Dorset Homebrew

Thanks David, we will aim to keep our stock levels up now that we have relocated to a new warehouse

Rated 5 out of 5 stars

Great service

Great service, quick and efficient as always.

April 27, 2021
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Reply from Dorset Homebrew

Thanks for your review! We aim to continue to please

Rated 5 out of 5 stars

Aced it

Best prices and quickest delivery I've seen

April 24, 2021
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Reply from Dorset Homebrew

Thank you Stuart. We aim to continue with the great delivery and prices

Rated 5 out of 5 stars

good comms, fast delivery

good comms with the seller, package arrived within a couple of days (ordered online Sunday, delivered Tuesday). Order was correct. Can't ask for more than that.

April 19, 2021
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Reply from Dorset Homebrew

Thank you very much! We aim to get you brewing as quickly as we can! Happy brewing

Rated 5 out of 5 stars

Outstanding speed of delivery

Outstanding speed of delivery! Well done guys, both brews fermenting nicely!

April 15, 2021
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Reply from Dorset Homebrew

Thank you very much for your review! Pleased to hear we got you brewing in very short order!

Rated 5 out of 5 stars

Very pleased with service.

The tin of beer were dented.
Box of wine out of date.

After contacting Dorset Homebrew they offered me 50% off the cost of the beer and wine.
Very pleased with the service offered.
I will use this company again.

April 6, 2021
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Reply from Dorset Homebrew

Hi Gillian. I am very sorry about your experience. We will obviously be happy to replace the box of wine and beer we will contact you on email to arrange. Thanks for taking the time to review

Thanks for taking the time to update your review, look forward to seeing you again

Rated 4 out of 5 stars

Excellent selection

Very excited to find excellent selection of exactly what I was looking for. Placed an order for delivery next day and nothing turned up. Dorset home brew were reasonably quick to reply to my emails and chased for me. We received parcel following day. Delighted with purchase but it would have been good to have a phone number to contact.

April 5, 2021
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Reply from Dorset Homebrew

Thank you very much for your review. Apologies for the delay in getting your parcel to you.
We will look into adding a chat app to our store again to get instant contact, hopefully this will alleviate the concerns
Thanks

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