Dorset Property Reviews 

24
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Nicheala was a wonderful help in finding our letting and was very responsive throughout the process. She even helped us work out how to get our van through when we struggled with the road. Thank you s... See more

Company replied

Rated 5 out of 5 stars

Best experience with no hassle. Very professional and helpful staff. Nothing is too much trouble. Highly rated. Thank u

Company replied

Rated 1 out of 5 stars

Blandford Office Terrible company to deal with, dont reply to contact form or emails. Maybe they think they can do this at the moment but the bubble will burst In response to your reply i wouldnt... See more

Company replied

Rated 5 out of 5 stars

I would like to comment on the excellent service we have received from Dorset Properties. The team are professional, hardworking, and always strive to do their very best. The level of service a... See more

Company replied

Company details

  1. Real Estate Agency
  2. Property Maintenance
  3. Property Management Company
  4. Real Estate Appraiser
  5. Real Estate Consultant
  6. Real Estate Rental Agency

Written by the company

Dorset Property is an independent estate agency offering services in both residential sales, lettings and property management. With a network of offices strategically placed in popular market towns through the county and serving the whole Dorset county and its borders. Established in 1984, initially as a lettings agent, our commitment to exacting standards has been consistent from the beginning. The ethical, friendly, reliable service on which our reputation has been built, remains the cornerstone of our business.


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4.1

Great

TrustScore 4 out of 5

24 reviews

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1-star

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4.1

All reviews

(24)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Nicheala was a wonderful help in…

Nicheala was a wonderful help in finding our letting and was very responsive throughout the process. She even helped us work out how to get our van through when we struggled with the road. Thank you so much for everything.

May 23, 2026
Unprompted review
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Reply from Dorset Property

Thank you so much for your kind words. It was an absolute pleasure helping you find your new letting, and we're so glad we could get everything sorted smoothly. Nicheala will be especially pleased to hear you were happy with the service she provided. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Best experience with no hassle

Best experience with no hassle. Very professional and helpful staff. Nothing is too much trouble. Highly rated. Thank u

April 8, 2026
Unprompted review
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Reply from Dorset Property

Thank you Trina for your very kind review of your experience at Dorset Property and for your recommendation. We are really pleased to hear you are happy with the service and our team will be delighted to hear of your feedback!

Rated 5 out of 5 stars

I’ve been renting out my house for over…

I’ve been renting out my house for over 25 years with Dorset Property and cannot speak highly enough at the professional , helpful service I receive.
Abigail is knowledgable, knows about changes in the current legislation and manages conflict well, negotiating and suggesting compromises appropriately and keeps abreast of situations which arise from time to time. All the team are friendly and helpful providing a much needed service in this business sector

May 22, 2026
Unprompted review
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Reply from Dorset Property

Thank you for your kind review and for your continued trust and loyalty over the past 25 years. It truly means a great deal to all of us at Dorset Property.

We are delighted to hear that you have consistently experienced the professional and helpful service we strive to provide. Abigail will be especially pleased to receive your positive comments regarding her knowledge, communication, and ability to manage situations effectively and fairly.

The property industry is constantly evolving, and we work hard to ensure our landlords receive the best possible guidance and support at all times. Your recognition of the team’s dedication and friendly approach is sincerely appreciated.

Thank you once again for your valued support and recommendation.

Rated 5 out of 5 stars

Good service received

I would like to comment on the excellent service we have received from Dorset Properties.

The team are professional, hardworking, and always strive to do their very best. The level of service and attention to detail we have experienced has been exceptional. Any queries or concerns were responded to within a day, which I feel is more than reasonable, and we could not have asked for more.

I would highly recommend both the company and the team for their dedication and professionalism.

Sadly, in this day and age, it is impossible to please everyone all of the time. However, from our experience, Dorset Properties have never failed to deliver an excellent service.

April 17, 2026
Unprompted review
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Reply from Dorset Property

Thank you so much for your kind words and thoughtful feedback. Your recommendation means a great deal to the team, and we are grateful for your recognition of their hard work and dedication.

We always strive to support our clients to the very best of our ability and are delighted that we were able to meet your expectations.

Thank you once again for your support and trust in Dorset Property.

Rated 1 out of 5 stars

Blandford Office

Blandford Office

Terrible company to deal with, dont reply to contact form or emails. Maybe they think they can do this at the moment but the bubble will burst
In response to your reply i wouldnt of left the feedback unless it was correct

May 1, 2026
Unprompted review
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Reply from Dorset Property

Dear Mr Caines, whilst we appreciate you providing your feedback we would like to highlight that the information supplied is incorrect. Your initial email received on 21st April 2026 at 12:08pm regarding two queries relating to a property for let was responded to the same day just 20 minutes after receipt of your email. Your review therefore seems somewhat unfair as it provides false information. We are sorry to hear you feel our service wasn't adequate.

Rated 5 out of 5 stars

Dorset Property are a lovely company to…

Dorset Property are a lovely company to deal with. The staff are knowledgable, helpful, efficient and very good humoured.

March 4, 2026
Unprompted review
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Reply from Dorset Property

Thank you so much for your kind review. We’re delighted to hear that you had such a positive experience with Dorset Property. Our team takes great pride in their service, so your feedback really means a lot to us. We’ll be sure to share your lovely comments with the staff — and we’re especially pleased our good humour came across too! Thanks again for your support.

Rated 5 out of 5 stars

Best Property Managers in Dorset

Dorset Property have been supporting my letting for the past four years, they are excellent, thoughtful, knowledgeable and trustworthy.

October 10, 2024
Unprompted review
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Reply from Dorset Property

Thank you so much Jilly for your kind words and continued trust over the past four years. We're delighted to hear that you've had such a positive experience with our team. Providing thoughtful, knowledgeable, and trustworthy service is what we strive for every day. We truly appreciate your support and look forward to continuing to work with you.

Rated 5 out of 5 stars

Blandford office

Blandford office
The ladies at Blandford were so helpful and professional with the service they provided.

I can highly recommend them.

August 4, 2025
Unprompted review
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Reply from Dorset Property

Good afternoon, Thank you for your very kind feedback on the service you experienced with our team in Blandford!

Rated 5 out of 5 stars

Blandford Branch

Blandford Branch
Superb service provided by a very professional team with exceptional knowledge on letting.

Can highly recommend them for rental and sales.

August 8, 2025
Unprompted review
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Reply from Dorset Property

Good afternoon, Thank you for your very kind feedback on the service you experienced with our team in Blandford!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Dorset Property have always proven to be extremely helpful for applicants, tenants, landlords as well as contractors. The communication cannot be faulted, they’re honest and supportive with everyone’s requirements and will help wherever they can. Highly recommend!

August 14, 2025
Unprompted review
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Reply from Dorset Property

Good afternoon, Thank you for kindly providing your feedback on the experience you have had with Dorset Property. We are pleased to hear you were happy with the service received.

Rated 5 out of 5 stars

Professional and Friendly - 5 stars!

Professional and Friendly. Don't believe everything you read, it appears some people try to take it out on the agent when they are unsuccessful in their application. My experience with Dorset Property has been great. From start to finish their team has been very professional, knowledgeable and friendly. I would recommend them to any Tenant or Landlord alike!

August 8, 2025
Unprompted review
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Reply from Dorset Property

Good afternoon, Thank you for kindly providing your feedback on the service you received from our team at Dorset Property. We are pleased to hear you had a great experience and hope to work with you again in the future.

Rated 1 out of 5 stars

One let down after another

I was trying to find a property for renting with Dorset Property.
Their application form is shocking as they are asking "How much rent will be happy to pay for this property?" I find it very unfair that they are offering it for a price but it appears this price is just the start point for bidding amongst the other applicants. Utterly disgusting.
Moreover, when I left a voicemail to give me a call back and update me about another property, they never called back.
With another property the application went ahead, I met the landlords on Saturday, was expecting call back on Monday with yay or nay - no phone call on Monday. Tuesday morning at 7am the property was marked as "Let agreed" on Rightmove. I left it until 3pm that day to give them a chance to call me. They didn't. When I called them they said their agent was "just writing an email to let me know as the let was agree just that afternoon". I am a very trusting person but this was a clear lie. Just pick up the phone to let me know. I never received the email either.
I am utterly disgusted with their service. I haven't heard good things about this agency from my friends either.

July 5, 2025
Unprompted review
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Reply from Dorset Property

Dear Jana, Thank you for taking the time to provide details on your experience. At Dorset Property we use a third party to carry out referencing whom also provide the pre-application forms you refer to that ask about the rent you are happy to pay. The reason for this question is not to encourage a bidding war, far from it, this is so that we have an understanding of your budget should the property you are applying for be let to another applicant. We can then successfully match you to other properties that suit your requirements. From the information you have provided I can see that you enquired about a property we begun advertising in June and the following day were contacted to provide your details and a viewing was arranged in the same phone call. We can see since your review, you sent in a further enquiry for another property we were marketing and a viewing was arranged with you. In fact, you were accepted for a tenancy at this property, once we had begun to set up the prospective tenancy, you then advised your circumstances had changed and you withdrew from the offer. If you would be happy to contact us directly regarding the other experiences from friends, we will be happy to resolve any issues.

Rated 1 out of 5 stars

Avoid if possible

We used Dorset Properties (Leon Gullies who was manager and is now apparently not working there, conveniently) to rent out last property Finchgate Bungalow Thornford.

What he failed to tell us is that there is no council tax banding for this property, and had some deal with the landlady. We have moved out now as the landlady wishes to sell.

We are awaiting a banding of the Annexe we rented for the last 14 months from the council and Valuation Office.

The property has so many issues with damp, and leaks, it's old and not maintained at all.

I have tried to contact Leon Directly in regards to our deposit, to which as of today I received an automated "I do not work here anymore" message.

I would give this company and him specifically a very wide birthday before signing anything.

Also video and photograph everything when you move in. If you have evidence of what you say, the Tenancy Deposit Scheme will support you. Shame it takes so long though.

March 22, 2025
Unprompted review
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Reply from Dorset Property

We would like the opportunity to correct some factual inaccuracies contained within this review.

This property in question is an Annexe and as such, specific requirements determine if the local authority treat the accommodation separately for the purposes of Council Tax liability. This was the circumstances around this let. Dorset Property were instructed by the Landlord to find a Tenant on an Introductory service. This means the Landlord is responsible to set up utility accounts for their Tenant and liaise with the Local Authority.

Maintenance issues throughout the tenancy are the responsibility of the Landlord when managing their own property and not that of the Agent that advertised the property for let initially.

The Tenants’ Deposit was protected within a Government Scheme on behalf of the Landlord at the start of the tenancy. Any negotiations relating to dilapidation and deductions are the responsibility of the Landlord at the end of the tenancy on an Introductory service. Dorset Property were not responsible for any proposals in this specific case.

Whilst we are sorry to learn that this Tenant has had a negative experience after agreeing to rent a property through Dorset Property earlier in the year, the circumstances around the outcome are not as a direct result of specific actions taken by Leon or any other Employee of Dorset Property.

Rated 5 out of 5 stars

Lovely service

I have been assisted by Helena from Dorchester team to find a letting in Weymouth. She has been very helpful. As this is my first letting, I had so many queries, she handled it very swiftly.

March 8, 2025
Unprompted review
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Reply from Dorset Property

Good afternoon, Thank you for your very kind feedback following your experience from Helena in our Dorchester office, we are really pleased to hear you had a great experience.

Rated 5 out of 5 stars

Sherborne branch

A lovely team of friendly staff, always eager to help. They have firsthand knowledge of the properties on their books. Dealt with Alethea most recently and she couldn't have been more professional and helpful.

February 12, 2025
Unprompted review
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Reply from Dorset Property

Good afternoon, Thank you for your very kind feedback following your experience from Alethea in our Sherborne office, we are really pleased to hear you had a great experience!

Rated 5 out of 5 stars

Elisha …

I had Elisha showing me a house for rent in Shaftesbury, she was fantastic. Answered all the questions I had and made it a very easy experience for me as this was the first house I’ve looked at without the Mrs!

June 18, 2024
Unprompted review
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Reply from Dorset Property

Good afternoon, Thank you for your very kind feedback following your experience from Elisha in our Blandford office, we are really pleased to hear you had a great experience.

Rated 5 out of 5 stars

Great viewing.

I had a viewing with Nicky on a flat in Shaftsbury, Nicky was on time and very informative and keeps you updated on the progress of the property. I would recommend Dorset propertys and absolutely would use them again.

April 24, 2024
Unprompted review
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Reply from Dorset Property

Good afternoon, Thank you for your very kind feedback following your experience from Nicky in our Blandford office, we are really pleased to hear you had a great experience.

Rated 1 out of 5 stars

Unprofessionalism, Misleading Information

I am deeply disappointed by the unprofessional and misleading experience I had with Dorset Property in Wimborne. When I contacted you regarding the advertised flat, I was informed that an immediate viewing couldn't be arranged due to the current occupancy. Despite my strong interest and willingness to offer a higher monthly price than advertised, I was unfairly denied the opportunity to do so. It is particularly upsetting to learn that the property was taken by someone who had already viewed it before the viewing day we would have. Their handling of the situation reflects a lack of transparency and disregard for potential tenants. I must also mention that the behaviour of their staff was exceptionally rude throughout my interactions with them.

June 28, 2023
Unprompted review
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Reply from Dorset Property

Thank you for your feedback. Our team were correct in advising you an immediate appointment would not be possible in this situation. With tenanted/occupied properties we are contractually required to provide the Tenant with at least 24 hours written notice of an appointment at the property and access must be arranged via agreement with the Tenant. A Tenant has the right to quiet enjoyment by law and this means we cannot expect them to allow access to their home with little to no notice. We are unable to identify how you may have been misled based on the information provided.

Rated 5 out of 5 stars

Exceptional and Professional

My husband and I had the pleasure of working with all three ladies who are based at Blandford forum.

They were all extremely helpful, informative, honest and efficient when getting our paperwork through. Any questions we had they were quick to find an answer to. I would HIGHLY recommend using them, as we will be again.

April 30, 2023
Unprompted review

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