dorsettea.co.uk Reviews 3

TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 5 out of 5 stars

Wonderful selection box of tea

Wonderful selection box of tea, which we purchased for a recent company get together.

Lots of flavours and many options to choose from alongside some cool merch on their website - would highly recommend!

February 21, 2025
Rated 1 out of 5 stars

Nice tea but poor customer service.

Nice tea but poor customer service.

They don’t answer emails and the phone number I found for them isn’t answered and the voicemail box is full so a waste of time.

I ordered 2 tins of loose leaf tea and only received 1 - admittedly they were free but the company hasn’t had the courtesy or decency to even acknowledge my queries or answer them - poor service in this day and age !!

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Delicious, unusual & rich flavoured teas

I came across Dorset Tea on facebook and, having taken a quiz which said I'd like the Blackberry Syllabub (they're right, I'm drinking it as I type currently) I had to order.

I chose the:

Strawberries & Cream
Blackberry Syllabub
Cream Tea

It's not only great for flavour but with the Rainforest Alliance and the Marine Conservation Society as partners to help protect natural environments, it's ticking all my boxes.

The paper used for the tea bags is made from sustainably sourced wood pulp and vegetable starch, so is 100% biodegradable and can be industrially composted.

I'm really delighted and have already told others about this new discovery,in person and online

I had 10% off my first order though I just missed a free box of the Cream Tea offer by a few hours . . .but I'm sure other deals will follow.

I'd recommend this company for any tea lovers.

August 19, 2021
Unprompted review

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