Double Wood Supplements Reviews 180

Product ordered, out for delivery but never delivered. Double Woods customer service checked, found the postal system lost it. But I was made whole 2 days later when it arrived around 9PM the day before Christmas/Hanukkah!
The most effective Magnesium Glycinate delivery system marketed!

Outstanding costumer service! Great products! Adriana

first class customer support, in addition to excellent quality supplements at highly competitive prices.

They sent me 4 emails saying an order was not going through as the card was no longer valid. AT NO POINT DID THEY RECEIVE A VALID CREDIT CARD NUMBER. They then push through the transaction with Visa. I indicate to my credit card it was not authorized and the company sent FOUR emails stating the transaction would not go through. Now they're saying I have to pay shipping back on items I was told were not coming. They have the absolute worst customer service and poor business practices.

There was a major mix-up in my auto shipment resulting in a duplicate which I could not afford. Once I brought this to their attention, they promptly took care of the issue in a most generous way. I am very grateful.

Excellent products from a company I trust. Fantastic customer service.

I ordered magnesium supplements that got lost in shipment. I followed their progress to Portland Oregon where they sat for over a week. After contacting Double Wood it was determined the shipment was lost in transit. Double Wood then sent out a second shipment that arrived quickly. Thank you. After almost a month the first shipment then showed up in my mail box. I contacted Double Wood to determine what to do with this late arriving shipment. They told me to keep it as good will for my troubles. Again Thank You, Double Wood. All the while Double Wood was kind and sincerely trying to resole the problem.

I ordered off the website as that was the only place I coould find to get magnesium taurate. It is taking a very long time to get it. It is now a week, and no sign of it.
I have decided to never order again because they have no phone number for customer service. Also now I am get constant popup ads following me allover google Chrome. It is horrible. bottles that jump from the page.

Very happy with the customer service I received and double wood is the best in my opinion...

Customer service is awesome and product works good, I have a subscription and have been taking their supplement for about 5 months

Extremely helpful, patient, and professional.

This product helped me with my brain fog.

I had the same experience as Lisa did. Adverse reaction and a customer service representative helped me try different options. I was not able to resolve the problem, either. They gave me support and a full refund, even after months since the order was shipped, which I appreciate very much. I would definitely recommend Double Wood.

Double Wood Supplements are a reliable source for my nutritional supplements. They use high quality extracts and vitamins--no synthetics and formulated with potency that produces results. Their packaging labels are honest. Their products are priced fairly for the value that you receive. If there is ever a question or concern, Double Wood's customer service is first rate.

First time ordering from Doublewood.
Turns out I had an adverse reaction to the product.
I wrote to customer support and they replied swiftly.
Full refund and no questions asked other than sending photos of bottle with exp date etc…
Highly recommend this company.

I had made a mistake when placing an order and needed to cancel it - no problem for your group. I sent an email (in panic mode) and your people took care of my mistake rather easily.
Thank you for your help.
Paddy Moore

Double Wood Supplements is a great supplement company. It sells clean, quality, non-GMO products and provides excellent service.

My concerns were Your agent Priority. She was understanding and patient.

Sent me magnesium breakthrough with their Magtein l-threonate Label stuck over the top. So I ended up taking a double dose of magnesium breakthrough, which is not what I paid for. Bunch of con men.
People could really end up sick taking capsules they shouldn’t be taking or double doses.

I ordered the double wood berberine before I had talked to my doctor. My doctor said I should wait and not take it right now, but the order had already been shipped. The lady I talked to on the phone was the best customer service person I have ever spoken with, and handled my return with no questions ask