I bought the 13.5 Tog Die Zudecke Duvet. It’s alright. It fluffs up alright but it’s SO loud, sounds like I’m sleeping in crisp packet. Bit disappointed as at that price point I would expected a highe... See more
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Very prompt response to my order. Had a really good night's sleep sinking into my new feather pillow after too many pressure points from other pillows. I dread to think how much I have spent before re... See more
Company replied
I purchased this Kingsize Pillow with 70% Down 30% Feather at a real Bargain Price of £39 with Free Postage. At the price I wasn't expecting too much. It arrives just 2 days after ordering and...... See more
Company replied
I purchased a 13.5 double tog Die Zudecke quilt via Debenhams but from Down and Cotton. My purchase is absolutely gorgeous but it's very upsetting that I have since seen my quilt on two other sites... See more
Company replied
Company details
Written by the company
Carefully curated range of products to give you the ultimate hotel and spa experience in your own home.
Contact info
Hall Farm, NR9 4PX, Hingham, United Kingdom
- 0843 5570742
- hello@downandcotton.com
- downandcotton.com
I bought the 13.5 Tog Die Zudecke…
I bought the 13.5 Tog Die Zudecke Duvet. It’s alright. It fluffs up alright but it’s SO loud, sounds like I’m sleeping in crisp packet. Bit disappointed as at that price point I would expected a higher thread count and softer material that is not soo loud. Was going to return it but sadly I’ve missed the window and will have to make do, I would recommend a duvet with a higher thread count cover and I bet you could find one at a better price.
November 5, 2025
Unprompted review
Very Disappointed
Very Disappointed! Order DC2347
Paid for 2 hand towels only received 1.Can’t get in contact with anyone! Don’t waste your money!
May 16, 2025
Unprompted review
UK can deliver a great service at a realistic price.
Ordered through Debenhams and duvet was delivered within 2 days. Great price as well. Considering we live in the remote North West Highlands cannot fault. Good to see duvet was made in EU!
January 31, 2025
Unprompted review
Reply from Down & Cotton
Thank you for taking the time to leave us a review.
Kind regards,
Down & Cotton
Bought through Debenhams in the Black…
Bought through Debenhams in the Black Friday. Order turned up and instead of the 4 pack medium pillows i ordered that were reduced from £130 to £76, i was sent four individual cheaper soft to medium pillows that were being sold for less. Really disappointed. Sending the lot back along with the duvet which also is available alot cheaper elsewhere.
December 5, 2024
Unprompted review
Reply from Down & Cotton
Good afternoon,
I am sorry to hear you were not happy with your order. If you would like to reach out to support@downandcotton.com I would be happy to assist as I see you have not reached out to us as yet.
Kind regards,
Down & Cotton
Be sure to shop around first.
I purchased a 13.5 double tog Die Zudecke quilt via Debenhams but from Down and Cotton. My purchase is absolutely gorgeous but it's very upsetting that I have since seen my quilt on two other sites £200 cheaper than the £585 I paid.
Down Cotton refuse a refund as the quilt was used once.
It's OK and my fault - but definitely worth shopping around before purchasing from D&C
November 1, 2024
Unprompted review
Reply from Down & Cotton
Good afternoon,
I am pleased to hear that you like the product that was shipped to you. Unfortunately due to hygiene regulations we cannot offer refunds on used items as stated in the terms and conditions. I am sorry we were not able to refund your order but we are bound by these T&C's.
Kind regards,
Down & Cotton
A PERFECT Purchase!!
A PERFECT Purchase!!
Simple Site navigation, EXCELLENT price for a SUPERB addition to my Bedroom furnishings!
PLUMPTIOUS Pillow, beautifully finished & arrived
next day!!
November 20, 2024
Unprompted review
Reply from Down & Cotton
Thank you for taking the time to leave us a review
Reply from Down & Cotton
Thank you for taking the time to leave us a review.
Kind regards,
Down & Cotton
Reply from Down & Cotton
Thank you for taking the time to leave us a review.
Kind regards,
Down & Cotton
Excellent fast service.
The range of products available and the speed of delivery and service could not be faulted.
May 13, 2024
Reply from Down & Cotton
Thank you for taking the time to leave us a review.
Kind regards,
Down & Cotton
Kingsize Pillow with 70% Down & 30% Feather
I purchased this Kingsize Pillow with 70% Down 30% Feather at a real Bargain Price of £39 with Free Postage. At the price I wasn't expecting too much.
It arrives just 2 days after ordering and.....
Wow !!! - it was so soft, comfortable and Luxurious. Exactly what I was after and such good quality and at that bargain price.
I was so impressed that I rushed to my phone to see if it was still at that bargain price. It was. So I have now bought myself a second one.
Superb pillow - buy one, you'll love it (so good, I bought 2 !!🤩)
May 9, 2024
Reply from Down & Cotton
Thank you for taking the time to leave a review of our Duck Down Kingsize pillow. We are so happy it is the perfect pillow for you.
Kind regards,
Down & Cotton
Very good service
They were great when I ordered the wrong pillow they swapped it over and quickly sent out the correct one very good company.
April 19, 2024
Reply from Down & Cotton
Thank you for taking the time to leave us a review.
Kind regards,
Down & Cotton
The most comfortable pillows EVER
The most comfortable pillows EVER! Customer service is outstanding, can not recommend highly enough.
April 17, 2024
Reply from Down & Cotton
Thank you so much for taking the time to review our products.
Kind regards,
Down & Cotton
Reply from Down & Cotton
Thank you for taking the time to leave us a review - it means the World to us.
Kind regards,
Down & Cotton
Reply from Down & Cotton
Thank you for taking the time to leave us a review.
Kind regards,
Down & Cotton
Reply from Down & Cotton
Thank you for taking the time to leave us a review.
Kind regards,
Down & Cotton
Great quality
Well packaged, good communication from the company. Great quality pillows. Thank you!
December 6, 2023
Reply from Down & Cotton
Thank you for taking the time to leave a review.
Kind regards,
Down & Cotton
Reply from Down & Cotton
Thank you for taking the time to leave us a review.
Kind regards,
Down & Cotton
Duvet experience.
Placed my order on the Friday and it was promptly delivered the following Tuesday. Well packed and delivered and well pleased with product.
November 27, 2023
Reply from Down & Cotton
Thank you for taking the time to leave us a review. We are really happy you are pleased with our product.
Kind regards,
Down & Cotton
Wonderful quality
I was looking for a very specific pillow size, and was so happy to find it at Down and Cotton! Wonderful quality, carefully packaged, and really good communication from the company.
October 17, 2023
Reply from Down & Cotton
We are so pleased you found what you were looking for. Thank you for taking the time to leave us a review.
Kind regards,
Down & Cotton
Reply from Down & Cotton
Thank you for taking the time to leave us a review.
Kind regards,
Down & Cotton
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