Marble-effect coffee table looks surprisingly realistic in person. It is also lighter than expected which makes moving it for cleaning much easier and more convenient.
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Review summary
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The sofa arrived last week and has been comfortable so far. Fabric texture feels nice and cushions aren’t too soft or too firm. Overall a good experience.
Company replied
First time ordering furniture online from this company and it went smoother than expected. The console table looks sturdy and the finish gives it a more expensive look than I anticipated.
Company replied
Purchased a set of lamps for the bedroom. They arrived safely packed and gave the room a warmer feel right away. Simple process from ordering to delivery.
Company replied
Company details
Written by the company
About Downton Home Downton Home is a UK-based home furnishings brand specialising in thoughtfully curated furniture, lighting, and décor designed to elevate modern living spaces. We focus on timeless design, refined materials, and understated luxury — creating collections that feel considered, elegant, and enduring rather than trend-led. Our approach is rooted in quality and detail. Each piece within our collections is carefully selected to complement a wide range of interiors, from contemporary homes to more classic spaces, ensuring versatility without compromising on character. We work closely with trusted manufacturers and suppliers to offer well-crafted products that meet our standards for design, finish, and longevity. At Downton Home, we believe that a well-designed home should feel both beautiful and functional. Our collections are curated with this balance in mind, combining aesthetic appeal with everyday practicality. Whether furnishing an entire space or selecting a single statement piece, our aim is to help customers create interiors that feel calm, confident, and effortlessly styled. We are committed to providing a seamless and transparent customer experience, from browsing and ordering through to delivery and aftercare. Customer satisfaction sits at the heart of everything we do, and we value open communication, reliability, and attention to detail at every stage of the journey. Downton Home is proud to serve customers across the UK, offering curated interiors designed to stand the test of time.
Contact info
United Kingdom
- downtonhome.com
4.1
Great
67 reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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Lamp set looks nice overall and works…
Lamp set looks nice overall and works perfectly fine. One shade had a tiny mark when unpacked, although it wasn’t noticeable enough to return.
May 22, 2026
Unprompted review
Wardrobe looks really good once built
Wardrobe looks really good once built, although assembly definitely took some patience. Instructions could have been clearer in parts.
May 2, 2026
Unprompted review
Ordered bedroom lamps recently and they…
Ordered bedroom lamps recently and they arrived well packed with no damage. They’ve made the room feel much warmer and more cosy in the evenings.
May 6, 2026
Unprompted review
Reply from Downtonhome
Thank you so much for your 5-star review!
We're delighted to hear that your bedroom lamps arrived safely and well packaged. It's wonderful to know they've helped create a warmer, more cosy atmosphere in your room during the evenings.
We truly appreciate your support and hope you enjoy them for many years to come. Thank you for choosing Downton Home!
Kind regards,
The Downton Home Team
Coffee table itself looks nice and…
Coffee table itself looks nice and matches the photos fairly closely. Delivery arrived a few days later than expected which was a bit inconvenient.
May 7, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear you were pleased with your experience with Downton Home. Your support means a great deal to us.
Kind regards,
The Downton Home Team
TV unit arrived properly packed and the…
TV unit arrived properly packed and the build quality feels decent overall. The colour was slightly darker than the photos online but still works well in the space..
May 27, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for your lovely review. We’re so pleased to hear you had a positive experience with Downton Home.
Kind regards,
The Downton Home Team
The chair looks great now it’s put…
The chair looks great now it’s put together and it’s genuinely comfortable. Assembly took a bit longer than expected though.
April 18, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for your kind review.
We’re so pleased to hear you had a positive experience with Downton Home. Your feedback means a great deal to us.
Kind regards,
The Downton Home Team
The lamps look nice when switched on…
The lamps look nice when switched on and work perfectly fine. One of the shades had a small mark when unpacked, although it’s barely noticeable unless you look closely. Ended up keeping them anyway.
April 22, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for leaving us such a wonderful review.
We’re delighted that you’re happy with your experience and truly appreciate you choosing Downton Home.
Kind regards,
The Downton Home Team
Website was fairly easy to use and the…
Website was fairly easy to use and the sizing details were accurate, which helped a lot. The cabinet fit the exact space we measured for. Assembly needed a bit of patience though, so I’d give it 4 stars overall.
May 2, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you so much for your lovely feedback.
We’re really pleased to hear you were happy with Downton Home and we’re grateful for your support.
Kind regards,
The Downton Home Team
Bought both a rug and a small side…
Bought both a rug and a small side table together. They came separately which confused me at first, but both arrived within the expected dates. Rug feels comfortable underfoot and the table is sturdy for everyday use.
April 20, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for your kind review.
We’re so pleased to hear you had a positive experience with Downton Home. Your feedback means a great deal to us.
Kind regards,
The Downton Home Team
I don’t usually buy furniture online
I don’t usually buy furniture online, so I was a bit unsure at first. Thankfully the whole process was pretty straightforward. The console table feels solid and the finish actually looks better in person than I expected.
May 4, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for taking the time to share your review.
We’re delighted to hear your experience with Downton Home was a positive one. It means a lot to us.
Kind regards,
The Downton Home Team
The dining table itself is good and…
The dining table itself is good and feels stable, but delivery communication could have been clearer on the actual arrival day. Product quality was still decent once it arrived.
April 30, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for leaving us such a wonderful review.
We’re delighted that you’re happy with your experience and truly appreciate you choosing Downton Home.
Kind regards,
The Downton Home Team
The console table looks clean and…
The console table looks clean and minimal which is exactly what I wanted. Packaging was secure and setup only took around half an hour.
April 21, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for leaving us such a wonderful review.
We’re delighted that you’re happy with your experience and truly appreciate you choosing Downton Home.
Kind regards,
The Downton Home Team
Really pleased with the quality of the…
Really pleased with the quality of the armchair we ordered. Comfortable for reading and the stitching details looked neat. Delivery updates were also accurate throughout.
May 8, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for your lovely review.
We’re so pleased you had a great experience with Downton Home and we truly appreciate your support.
Kind regards,
The Downton Home Team
Bought a mirror for the bedroom
Bought a mirror for the bedroom. Nice quality overall and the frame looked well finished. It was slightly heavier than expected, so definitely needed two people to hang it safely.
April 18, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear you were pleased with your experience with Downton Home, and we really appreciate your support.
Kind regards,
The Downton Home Team
Very straightforward ordering process
Very straightforward ordering process. Delivery arrived on time and the TV stand feels solid enough for everyday use. No complaints so far.
April 22, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you so much for your lovely feedback.
We’re really pleased to hear you were happy with Downton Home and we’re grateful for your support.
Kind regards,
The Downton Home Team
The lamp set works fine and looks nice…
The lamp set works fine and looks nice at night, but one shade had a tiny mark on it when unpacked. Not noticeable from far away, so I decided to keep it.
April 27, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for your lovely review.
We’re so pleased you had a great experience with Downton Home and we truly appreciate your support.
Kind regards,
The Downton Home Team
Website was easy to navigate and…
Website was easy to navigate and measurements listed were accurate. The cabinet fit perfectly into the space we planned for. Only reason for 4 stars is that assembly took some patience.
May 5, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for your kind review.
We’re so pleased to hear you had a positive experience with Downton Home. Your feedback means a great deal to us.
Kind regards,
The Downton Home Team
Bought a hallway bench with storage…
Bought a hallway bench with storage underneath. It looks tidy and practical for shoes and bags. Shipping was a little slower than expected but nothing major.
May 13, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for your lovely review.
We’re so pleased you had a great experience with Downton Home and we truly appreciate your support.
Kind regards,
The Downton Home Team
The sofa arrived last week and has been…
The sofa arrived last week and has been comfortable so far. Fabric texture feels nice and cushions aren’t too soft or too firm. Overall a good experience.
April 30, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for your kind review.
We’re so pleased to hear you had a positive experience with Downton Home. Your feedback means a great deal to us.
Kind regards,
The Downton Home Team
The wardrobe looks good once assembled
The wardrobe looks good once assembled, but putting it together took longer than expected. Some parts weren’t labelled very clearly. Aside from that, the overall result was fine.
April 24, 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for your lovely review.
We’re so pleased you had a great experience with Downton Home and we truly appreciate your support.
Kind regards,
The Downton Home Team
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