Ordered in store and dealt with by lovely and knowledgeable sales staff. Delivery of chest freezer arranged very quickly. Unfortunately when the freezer was deliver it was badly damaged. Contacted Ol... See more
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Contact info
Oldrid & Co Ltd, Downtown Stores, Gonerby Moor, NG32 2AB, Grantham, United Kingdom
- 03452 505502
- online@downtownstores.co.uk
- downtownstores.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 48 hours
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Circulon pans are excellent
Circulon pans are excellent. Work on induction hob which other makes claimed but didn’t work. Delivery was good also
Great site
Ordering was easy and delivery was smooth absolutely use this website again brilliant
Great service and delivery
Great sales team at Grantham
Great sales team at Grantham, but grumpy dispatch team to arrange delivery. Originally unhelpful with 1 delivery day only Thursday. Eventually resolved

Reply from Downtown Stores
Very quick delivery and welll.packaged.
Value for money.
Value for money.
I researched online prices with several different suppliers and found a wide range of prices. Downtown Stores was a lot less than its competitors. I was prepared to trade off a longer lead time for that reduced price but, in the end, delivery was quicker than had been predicted.
Reliable, trustworthy Company.
Good service in the showroom and delivery of item. The two delivery men were most helpful with advice and in the setting up process . I have purchased several items from Downtown and always be happy with the service.
Stressless Chair
Placing the order was easy and it was delivered as per the delivery period. The two delivery guys were very careful and polite. Excellant.
I wasn't sure at first I ordered a…
I wasn't sure at first I ordered a kettle and toaster they came within 3 days definitely use them again
Great price for the item same as our…
Great price for the item same as our nest off tables only quirk delivery left it on the front step when no one was in
Ideal conservatory furniture purchase
Clear online website to review and select the furniture you want. The follow up process for payment was professional, courteous and a real person, which was a pleasure. The delivery process was slick and perfect. Great experience from start to finish
Well built furniture
We are very happy with our solid oak book shelving, it arrived in good time and was easy to assemble. It fits in a treat with our living room.
Delivery of wooden bookcase
Dealt with promptly and efficiently. Delivery made exactly as stated time slot. Well impressed with my dealing again with Downtown Stores. Would recommend to anyone who values personal and professional service.
Great price for our new bed
Great price for our new bed, and delivered sooner than expected
Carolyne
We had excellent service from Elizabeth when ordering our Dining Room furniture. Delivery was quick and the delivery men were very efficient. They assembled the table and took all the packaging away.
I love this company I have shopped here…
I love this company I have shopped here for years ,we spent over 8,000 last sept 2025,As we decided to gut the lounge and dining room ,Got rid of all the furniture and start again ,Brought all the furniture from downtown, Even the wall paper ,lovely quality and very happy with the purchase, The two men that delivered were brilliant they made sure all was ok and took all the packaging away for us ,Excellent service thank you .
Very profesional
Very profesional , i had issue with delivery every time i contacted they repplay stratway, and given me update, i would defenetley recomend them 5 star revew,
Delivered when they said they would.
New carpet, great job!
Had a new bedroom carpet fitted by Oldrids yesterday and the guys made an excellent job of it. Given I didn't want to move some modular wardrobes they fitted the new carpet around them and you'd never know it didn't go completely underneath. Oldrids price was slightly higher than I could have bought the carpet online for, but I wanted to support local business and I've dealt with them for years without issue - Sometimes price isn't everything :)
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