I placed an order on 2 Nov. I have still not received the item and have only received a non committal, general reply e mail which was of no help whatsoever. This item was a gift for my daughter in... See more
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See what reviewers are saying
Great company to work with - we have been selling on DYHS for over 2 years now and have an excellent rapport with the team. Early intergration glitches were ironed out after a couple of website... See more
I am new to DYHS I was drawn by the concept, wanting to create the world’s longest high street by connecting community with commerce and giving the Great British High Street an online presence. Our... See more
Not usually one for reviews, however credit where credits due. I had an issue with a retailer who sells through down your high street so after no resolve with them, emailed down your high street and R... See more
Company details
Information provided by various external sources
Shop the UK High-Street for delivery or click and collect. Products include Fashion, Home, Children's Toys and more.
Contact info
Wells Street 79, W1T 3QN, London, United Kingdom
- downyourhighstreet.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
Great product , no problems at all .
Easy to order & delivered promptly .
Had great experience
Had great experience, I was kept informed of every move my parcel went through and recieved it with in a week
It worked for me!
I ordered two tops, quite expensive, and as they were marked as having been dispatched and hadn’t arrived after a few days I contacted the seller directly. A very nice lady found the items in her records, and said to give it one or two more days as they had gone out. In fact they arrived an hour later! So when it works, it works, and am very happy with my two new tops.
Epic website.
Epic website.
So happy with my purchase and to know I am supporting local is why I will shop here again & again.
Thank you so much Bunka store!
Fake delivery tracking number
Avoid this company, they give you an order tracking number for Hermes and it is a fake number and a link to their own website. All the excellent reviews appear to be very vague and not actually written like a real review. It’s strange that 1 in 5 reviews are highly negative. I wish I had checked here before spending money on this site. Very poor. 7 days after ordering no nearer to receiving the product.

Reply from DownYourHighStreet
I love Down Your High Street excellent…
I love Down Your High Street excellent for those unusual gifts... always good service
Excellent Experience
I bought some back issues of magazines for my daughter. They were reasonably priced and arrived within a few days in perfect condition. Can't fault them.
Ordered a game Released tomorrow not…
Ordered a game Released tomorrow not send it yet looks like they are not going to try to cancel will not use again

Reply from DownYourHighStreet
Still waiting after 8 days …
Still waiting for item after a week
Money taken immediately,item not arrived after a week, no communication from seller, won’t be using again 👎

Reply from DownYourHighStreet
Excellent transaction
Excellent transaction, parcel arrived very quickly and was securely contained and double boxed.
Brilliant service
Managed to find a top which was out of stock in my size on other websites, it was also cheaper so ordered it from Down Your High Street & it arrived within 3 days with no delivery charge. A brilliant service, all the better if it’s supporting our local shops.
Arrived quick beautiful product but no…
Arrived quick beautiful product but no communication. No dispatch email had to send email to inquire if they had been dispatched.

Reply from DownYourHighStreet
Easy to use website
Easy to use website. Loads of lovely sandals-i wanted them all! Super quick delivery and nicely wrapped. I got the sandals £7 cheaper than any other seller and I'm so pleased with them. They're good quality and just as advertised. Thank you!
So pleased I discovered…
So pleased I discovered DownYourHighStreet, I ordered an item from a small boutique which arrived very fast. The item was carefully packaged and I was kept up to date on my order's progress with good communication from the seller, overall a positive online shopping experience - would definitely recommend!
Still waiting for item after a week
Money taken, item not arrived after a week, poor communication after emailing several times and now asking for a review when I haven’t even received my item or a update as to where it is and when its going to arrive, won’t be using again

Reply from DownYourHighStreet
Ride 4 PS5 game
2nd time using Highly well recommended quick service quick delivery will always use these
Great shopping experience
I was looking to buy online from high street businesses, and bought from three different boutiques around the country. All items were supplied promptly, and the prices were as good as Amazon. Great service, will use again ❤️
The product (bracelet) I received…
The product (bracelet) I received looked like it was second hand therefore I wanted to return yet had to pay for p&p both ways even though the product was scratched/rusty. Wouldn’t use this site again. Very disappointing.

Reply from DownYourHighStreet
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