Draculaclothing Reviews 

577
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning gothic designs, wonderful clothing quality, and exceptionally fast shipping options that consistently surpass expectations. People also deeply appreciate the incredibly helpful support team who handle questions, orders, and size exchanges smoothly and kindly. Shoppers often share how wonderful it is to wear these unique, beautiful garments for special events or daily outfits. Some reviewers were not happy with sizing, mentioning that certain garments did not match the online size chart, ran quite small, or required careful measuring beforehand. A few buyers also experienced minor delivery delays or occasional issues with thread quality on specific items.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the gorgeous designs, exceptional... See more

Quality

Customers expressed great satisfaction with the overall product quality, frequently praising the beautiful... See more

Order

Reviewers highlight positive aspects of order, noting that the overall shopping experience is smooth, easy,... See more

Customer service

People report positive experiences with customer service, frequently highlighting fast, friendly, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptionally fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is an exceptional company. The design of the clothing, the quality of the fabric, the sizing accuracy and the speed of shipping, all surpassed my expectations. You don't need to be a fan of goth... See more

Rated 5 out of 5 stars

I paid no attention to the sizing guide and ordered based on my other corsets ….. when the garment arrived, it swamped me! Their support and customer service was nothing short of outstanding and I... See more

Rated 5 out of 5 stars

I recently discovered Dracula clothing website and their gorgeous gothic outfits. The corsets i received are really wonderful and well made as well as the dress and the skirt that are also amazing... See more

Rated 5 out of 5 stars

A coat from this brand had me dreaming about it for weeks. I finally gave in (thanks honey!) and I absolutely don't regret it. Very fast delivery with accurate and regularly updated tracking. Impe... See more


4.6

Excellent

TrustScore 4.5 out of 5

577 reviews

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No recent history of asking for reviews

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Replied to 60% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(577)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous

Came across their site unexpectedly and ordered, the prices were incrediably cheap so didn't expect much
. Absolutely love the skirt I ordered, and was the perfect fit I used their sizing guide.. so I ordered again a jacket. They always look so good on the models so was a little hesitant, but again absolutely loved it and a perfect fit, and the quality is very good. Full tracking and super quick delivery cannot recommend them enough.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

My corset is amazing and fits perfect. High quality fabric and the construction of this corset is amazing. Shipping was lightning fast! I will definitely order from Draculaclothing again, highly recommend

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Quality and good customer experience

The clothes is gorgeous and has great quality. They are so professional and care about their customers. I recently made an order of a dress and a corset and fell in love with both. Sadly I had to change the corset due to the size (mine wasn't available at the moment and I took the risk to buy a smaller one lol) and they answered really quickly to my message and helped me a lot. I wanted a refund but they also gave me the option to exchange it for another item. When they received the package they refund me almost at the moment. I also think their prizes aren't expensive because the quality and beautiful designs they have. I absolutely recommend this shop and I'll buy again for sure 🖤

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality for a reasonable price!

I have ordered from this company before. Their prices are very fair for the quality of garments they provide. Their sizing is accurate - and the pieces look elegant, tailored and expensive, which is a departure from other supposed goth clothing companies. Their shipping times were excellent. I will definitely order from them again.

September 11, 2024
Unprompted review
Rated 1 out of 5 stars

Cheap quality, terrible customer service

I got the velvet black evil queen coat. I was completely in love with it until I noticed sticky tape on the frill at the front. On closer inspection I found 6 pieces of clear tape in various places around the frill (which goes all the way around the coat). I emailed to say I'm scared to remove them as they might be there to stop the frill from fraying (which of course is not normal). I was told to remove them and it should be fine. It wasn't. The frill immediately started to fray after removing the first piece of tape. I knew then that the coat had not been finished properly. I was not prepared to pay £113 for a shabby piece of clothing. I told them what happened and asked for a prepaid returns label and that I would like a full refund. I was told I could have a 20% refund or money off my next order. No good to me. I didn't want either. I said it is in their returns policy that if the item is faulty they will pay postage and refund fully. They said only if it's a major fault that can't be fixed and could I get it fixed. No I'm not getting it fixed. It shouldn't be faulty to begin with. Why would I want to keep it and mess around taking it to be fixed somewhere. I was told I could sell it to someone. No. If it's not good enough for me I want to return it end of. They said the cost of postage for them would be almost as much as the coat. Not my problem (refer back to returns policy stating faulty returns are at their cost). They said they will refund me UP TO the full amount but were hoping for something fairer than that. I said no. Full refund. Have it back at ur cost if u want or not. If u don't give me my money back I'm taking the matter further. Last email from them "hi. I have refunded you"
I have never in my life had so much hassle, 11 emails in total trying to haggle with me. Dracula clothing need to sort themselves out. How about checking items before dispatch? They come across as a great alternative company and I was so happy to find them and finally be able to afford this coat and it was a piece of rubbish.
Will never shop with u again.
10/10 would not recommend.

September 10, 2024
Unprompted review
Draculaclothing logo

Reply from Draculaclothing

Hi, I gave you a full refund and you got to keep the coat. The coat had damages satin details and I am sorry about that. It is easy to fix so I offered you a partial refund. I tried to find a reasonable solution. I don't think giving you a full refund and the coat was a reasonable solution for us and I am shocked that you left a 1 star review

Rated 5 out of 5 stars

More than I expected

Surprisingly fast delivery. The blouses I ordered are of great quality. Very satisfied. Highly recommend this shop!

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Dress, fast shipping & I can't say enough!!

My daughter picked this dress as her wedding dress, so I obviously ordered it. I thought it was beautiful too and it looked more like her than a traditional dress. I did NOT realize until after I ordered that the dress would be coming from the Czech Republic so I got a bit worried. I was overly excited at how fast the dress came and even more so to see how beautiful it is in person!!!! It is beautiful on my daughter and she is so excited to wear it in November. The material is great and it is very well made. It does need to go to the dry cleaners for a fluff, but what do you expect with it being packaged, right? My daughter and I couldn't be happier!!! Thank you Dracula Clothing!!

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

A 5* Company.

I have not got a bad word to say about this company or their clothing. I came across their page on Facebook and have been looking for a beetlejuice fancy dress outfit. I saw their black and white strip skirt and knew I had to have it. I absolutely love their style and the design of the clothes. Well worth the price. The skirt is such good quality fabric. Too good to use just as a fancy dress outfit so will definitely get lots of wear out of it. The delivery to the UK was quick and not expensive. There were no extra fees or taxes to pay. I would highly recommend Dracula clothing and will be buying from them again

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality, trouble free…

Never had any problems with Dracula clothing, and still don’t, every time I order from them, I get great service, quick delivery and fabulous clothing. The sizing guide is easy to follow, so I have never had a problem with fitting. My only real issue is wanting more clothing from them!

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Stupendous Speed and Stellar Service

My item shipped in less than a week from overseas, I've never had such fleetness in deliveries before! The quality is superb, magnificent even, and very much worth the price.
I definitely intend on ordering from this company again!

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Fast shipping well made clothing and exactly is described this is a great company and in this day and age it's hard to find the company that does all of those things

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

perfect!

absolutely love this corset! well made and comfortable with a great cinch!

August 4, 2024
Unprompted review
Rated 5 out of 5 stars

I love the brocade tailcoat vest

I purchased the brocade tailcoat vest and I'm extremely happy with it. The size chart was accurate and the vest fits like a glove with some room available to cinch the waist using the corset lacing in the back. The shipping was also quite fast, considering it was shipped from Europe.

July 6, 2024
Unprompted review

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