I contact drain doctor yesterday afternoon and had someone come out today dinner time. The lady i spoke gave the list of prices and what each one means. Great that they have a few options available T... See more
Company replied
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See what reviewers are saying
form booking appointment to Drain specialist Wayne coming out was easy. Drain guy turned up inspected drain with camera talked us through things. No up selling just honest staight forward diagnos... See more
Company replied
Initially came out same day , an hour early, gave us a reasonable quote and carried out works within half an hour . Drain now running clear but there are roots that may need further works in the fut... See more
Company replied
Well after phoning DrainDoctor this morning they arranged a lovely friendly chap named Paul who came and sorted out our problem and was very good at his job we are extremely grateful with the way he r... See more
Company replied
Company details
Written by the company
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Contact info
66 Belmont Street, DE11 8JU, Swadlincote, Derbyshire, United Kingdom
- 01332 425103
Book an engineer in 2 minutes
4.9
Excellent
282 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Drain Doctor did exactly what they…
Drain Doctor did exactly what they promised to do and left the site spick and span.
Top service.
June 15, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Drain Survey.From start to finish Wayne my drain…
From start to finish Wayne my drain expert was brilliant. Arrived on time and got straight to the problem. He was very informative and explained everting about the process. He defiantly went the extra mile to make sure the job was done well.
6 out of 5
June 12, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Efficient service
Quick, efficient service and Paul the engineer was helpful and polite
June 9, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Drain Doctor-Drainage engineer
Drainage engineer visited property and was very knowledgeable, pleasant and helpful. The issue was corrected appropriately and the cost was fair.
June 10, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Absolutely great
Absolutely great. Jorden unblocked my toilet in under 30 minutes. He was pleasant and very friendly and polite. An absolute credit to THE DRAIN DOCTOR.
I wil recommend Jorden and THE DRAIN DOCTOR TO EVERYONE.
EXCELLENT,
June 9, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
I couldn’t believe how serious the…
I couldn’t believe how serious the problem with my kitchen and how quick they sort it out for me. Called them in the morning and problem fixed before 12 on the same day. Paul was very professional and polite. Now my kitchen drainage is like new and no doubt, I will strongly recommend them to my friends.
June 2, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Great service
Paul was punctual, careful not to damage patio, thorough to diagnose issue and quick to resolve. Highly recommend.
June 3, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Very professional and quick
Very professional, No long waiting list, they are fast and no fuss. Easy booking. Highly recommended!
June 1, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Great service
Great service, really open and honest about the work they are completing. Gave really great advice. Both of the team members that attended were attentive and friendly. Thanks for the help.
May 30, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Very good service.
May 28, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Fantastic Service
Paul was absolutely fantastic. He resolved our blocked drain issue quickly and professionally, keeping us informed throughout the process. His expertise and friendly approach made a stressful situation much easier to deal with. I’m extremely grateful for his excellent service and would highly recommend him to anyone needing help.
May 28, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
10/10 helped out a lot with advice on…
10/10 helped out a lot with advice on other things maybe didn’t need to
May 5, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Really easy to make the appointment
Really easy to make the appointment, followed up by a call from the office giving me a clear time frame.
Really friendly guy who carried out the inspection.
Would definitely use again .
May 1, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
The top guy turned up on time
The top guy turned up on time, listened to the issues, and fixed it immediately for a fair charge. Brilliant!
May 1, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Would recommend this company
Would recommend this company
Paul and wayne got on with job and were very friendly and polite
5 stars
April 24, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Fantastic Service
Great office staff. Friendly, knowledgeable and helpful.
Operative who came out was brilliant. Completed his work and advised us of next step with our water company. Brilliant service. Would use again and can't recommend Drain Doctor highly enough. Thank you so much!
April 22, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Explained what they were doing and why…
Explained what they were doing and why they were doing it. Very polite.
April 15, 2026
Unprompted review
Reply from Drain Doctor - Derby
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
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