Drain Doctor - Lincoln Reviews 49

We had the waste pipe from the upstairs toilet leaking outside the rear of our property going under patio. A gentleman named Nick arrived on Monday morning surveyed our drain and said clay pipe was leaking/broken in two areas and would require patches put inside existing piping to save digging up the paito. Nick returned next day and completed the two repairs and showed us on survey camera the work that was done.
We were very happy with all the work and nick was very polite and cleaned up any mess that was made.

The speed to reply and confirm my booking was excellent.
Also how readily available they are to attend is impressive.
The engineer Nick Laker arrived the next morning, on time, made a fast assessment, advised of next steps, carried them out and resolved the issue.
I needed confirmation where my man hole was, if the drains are in tact and if rats were coming from them.
All confirmed at the first visit.
Very impressed.

My call to Drain Doctor was a great experience. Sophie said she could probably get an engineer to us that day, even though I had said that the problem wasn’t urgent. Both Sophie and Nick, the engineer, kept us updated on when he would arrive and 2 hours later he was inspecting our drains. Nick worked solidly in intense heat, keeping us informed about everything he was doing. He removed the blockage and surveyed all of our drains, showing where problems were occurring. The charge for several hours hard work was very reasonable we got a comprehensive report and further work has been arranged. I would certainly recommend this company.

Lee arrived and soon set about identifying our blocked drainage problems. The Drain Doctor van was full of high tech equipment that soon identified and cleared our problem. I cannot recommend the Drain Doctor highly enough for their efficiency and professionalism… thank you !

Made a call about smelly drains. 4 hours later an engineer had arrived. He assessed the situation and advised me to call Anglian Water as problem was due to shared drainage.
He completed immediate problem easily and swiftly.
At time of review I'm still waiting for Anglian Water to sort out the bigger problem.
The engineer was called Lee. He was polite and courteous.

Nick the engineer was very thorough with his investigation ,very satisfied customer would definitely recommend Drain Doctor

Nick was very helpful and showed me what to do if the problem happens again. A lot cheaper than another company that I got a quote from as well.

Got the appointment very quickly and had a text saying he was on his way. After an initial assessment the person told me what he needed to do. The price was given to me. As I was happy to pay it he did the work. The man was very pleasant and got the job done. I was able to pay using Apple Pay. The whole thing took about 1.5 hours.

The engineer, Lee, arrived early and promptly identified the problem with one of my outside drains, namely the downpipe wasn't in the correct place and rainwater was causing all the surrounding area to crack and break. After a couple of hours the downpipe had been replaced and the surrounding area newly concreted. Fantastic job!

The engineer who came to assess the blockage o our drain was punctual, careful to explain what his equipment revealed and was concerned to point out the expense involve in rectifying the problem. The job was expensive due to multiple fractures in our pipework but clearly (visibly) necessary. The engineer (Lee) was very pleasant, patient - and highly efficient.

First class communication from initial phone to completion of the job.
Lee was very friendly and knowledgeable. Talked me through the issue and options and then just got on with the job. Explained what he had done, cleared away all the debris.Recommended 2ply toilet roll to prevent further blockages

Not cheap, but great custoner service and outcome.

It has taken a while but all of our requirements have been fulfilled. Firstly a sewer blockage was removed by Ciaran. Then plant roots were removed from the various pipe joints by Ben. Finally after a miscommunication, the pipe joints were sleeved by Kieran. We found the engineers to be polite, punctual and skilled, we feel that we can relax now the work has been completed. Keith and Jean Cropper, Leicester

Well done, Harry. Efficient and surprisingly cheerful given his job. Problem solved, thank you.

Very good response came same day excellent job done by harry very good at his job very polite 10/10

Really nice guy very helpful just got on with the job! Thankyou.

Very thorough and sorted the problem in no time.

Quick reaction to the initial problem(blockage)
Lee the engineer explained and gave advice of the situation,also explained how to repair Broken pipe
An estimate was emailed and on contacting dr the repair was done the same day as the estimate ,
Cannot get better than that
Lee came did the repair,very friendly and informative.
Thanks dr drain.😀😀

Cleared a couple of serious blockages for us now and suggested improvements to implement to prevent further problems. I got to see the cleared drain via the state of the art technology they use.
Would highly recommend for anything difficult.

I had a blocked waste pipe that gave me blocked sinks, stopped my washing machine from emptying (thus flooding everywhere) and affected my boiler so that I had to turn it off. Drain Doctor were superb. Lee the engineer identified the problem, dealt with it, and got everything back to normal in an hour. I highly recommend them.

Quick responses, good communication, professional, effective service. We highly recommend this team.