Drain Doctor - Portsmouth Reviews 

19
TrustScore 4.5 out of 5

4.4

22 Limberline Spur, Hilsea, PO3 5DY Portsmouth, GB


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Rated 5 out of 5 stars

After phoning about a particularly trick to get to drain blockage, Joe arrived within the hour, listened to what had already been tried, made his suggestions for action and advised the set price befor... See more

Company replied

Rated 5 out of 5 stars

Rang in the morning about 10am to arrange a resolution to a drain blockage and the Drain Doctor arrived by 1pm and he was very proffessional and methodical with his approach to our problem. Within... See more

Company replied

Rated 5 out of 5 stars

Karl was very efficient, polite and friendly and resolved our issue very quickly. Would highly recommend this company.

Company replied

Rated 5 out of 5 stars

When I called Drain doctor, the telephone operator answered immediately and listened well. She clearly explained when an engineer could come and that we'd get a free quote for any work needed. Joe Ba... See more

Company replied


Company details

  1. Drainage Service
  2. Plumber

About Drain Doctor - Portsmouth

Written by the company

UK’s #1 Drainage & Emergency Plumbing Company

We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call-outs and planned preventative maintenance.

Since 1994, our local engineers have been delivering a truly 24/7, 365-day service becoming a trusted partner for homeowners and businesses alike.

Find Your Local Engineer


Contact info

  • 22 Limberline Spur, Hilsea, PO3 5DY, Portsmouth, United Kingdom

  • 023 9388 2010
Promotion box for Drain Doctor - Portsmouth

Book an engineer in 2 minutes

Available 24/7, 365 days with free call out and no obligation quote.

4.4

Excellent

TrustScore 4.5 out of 5

19 reviews

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No recent history of asking for reviews

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Replied to 91% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(19)

1,875 reviews in the last 12 months

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Rated 5 out of 5 stars

Karl was very efficient

Karl was very efficient, polite and friendly and resolved our issue very quickly. Would highly recommend this company.

May 5, 2026
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Very fast response and problem solving.

Rang in the morning about 10am to arrange a resolution to a drain blockage and the Drain Doctor arrived by 1pm and he was very proffessional and methodical with his approach to our problem.
Within 40 minutes he had diagnosed and cleared the blockage.
He was a very nice and approachable person.
I would have no hesitation in recommending his services.

April 23, 2026
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Positive first experience.

I had attempted to deal with a partial blockage in our downstairs W/C without success and realised that I needed professional help.
I phoned 'Drain Doctor' at 11.52 and Joe arrived on-site at approx. 12.40. The job was completed by 13.30 to my complete satisfaction.

March 25, 2026
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Excellent Service 👍🏻

After phoning about a particularly trick to get to drain blockage, Joe arrived within the hour, listened to what had already been tried, made his suggestions for action and advised the set price before starting. He located the correct pipe with the camera, used the chain fitting to break up part of the blockage, the jet to finally flush it all out and through, and a dye in the sink to confirm all cleared. All done and dusted in 40 minutes.. Excellent knowledge and service 👍🏻

March 19, 2026
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Joe explained everything very clearly…

Joe explained everything very clearly and did a great job. He cleared everything up and completed the job in the time allocated. We would certainly use him again
Thank you
Linda Hardcastle

March 16, 2026
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Overall an excellent service …

I was really impressed by my Drain Doctor experience . The engineer was very pleasant and very knowledgable and was able to diagnose and solve the problem within an hour !!

March 9, 2026
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Amazing Service, solved a long term issue.

Our drain engineer was Joe, and if I’m honest he deserves more than 5 stars. We had an issue with our toilet blocking occasional for a year or so. We were informed by another company we had issues with our pipe work being installed the wrong way. However when Joe arrived, he fully explained my options and pricing, without any pressure and I chose to get to the root of the problem. He found there was nothing wrong with the pipe work installation, it was a limescale build up. At every step he explained what he was doing, took photos to show me the issues. Joe was courteous and friendly at all times. Going above and beyond to stay longer to ensure the problem was rectified, and advise me on how to prevent recurrence in the future. He left my bathroom clean and tidy, making sure he sanitised all surfaces after he finished his work. I 100% recommend Joe.

February 24, 2026
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Jobs done efficiently and cleanly at a reasonable price.

When I called Drain doctor, the telephone operator answered immediately and listened well. She clearly explained when an engineer could come and that we'd get a free quote for any work needed. Joe Baker arrived within the expected time and quickly was able to assess that we had two drainage problems, which confirmed our own opinions. He cleared both the sink blockage and the main drains blockage outside. Jo is exceptionally knowledgeable and skilled and he explained things for us to be able to understand and gave tips on how to keep things clear in the future. Both Jobs were done efficiently and cleanly at a reasonable price. Thank you Drain Doctor!

February 12, 2026
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Good professional job at an affordable price by Drain Doctor

Great job done by Drain Doctor. Their engineer, Karl, analysed the problem with my two soakaway drains (blocked), explained clearly to me what would need to be done, and the probable cost. A few days later he returned and completed the job within an afternoon, cleared out the drains of mud, plant roots etc, fitted new gullies and tested everything was working ok. He then cleared up and left the place in good order. Brilliant piece of work and I am very happy with the service. I had two other quotes from well-known firms in the area. They wanted to replace the old soakaways with new ones at a cost of many thousands. Karl recognised that was not necessary and was able resolve the problem professionally and at a reasonable cost. Highly Recommended I would say. I would use Drain Doctor again.

January 26, 2026
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Highly recommend

We had a problem with our drains at our pub. I spoke to someone 7pm on a Saturday evening, sunday morning the problem was fixed. Very helpful very reasonable, would definitely recommend

February 1, 2026
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

First Class Service

Diagnosed my drain problem and provided way forward effectively. Representative, Joe, was clean, careful, and communicated well.

January 12, 2026
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Good service

November 21, 2025
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Professional service

Professional service

November 10, 2025
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Definitely recommend them

Excellent service, very nice chap , and I think the price was very fair, no hidden extras

October 22, 2025
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 3 out of 5 stars

The job took longer than expected

The job took longer than expected, I only saw onedrain being tested, but not the other one which had been re-lined!
Your Engineer Dean worked very hard for seven days to get the job done.

October 17, 2025
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback.

Kind regards,

Calum

Rated 5 out of 5 stars

Prompt response to initial enquiry

Prompt response to initial enquiry. Engineer turned up on time, phoned ahead and was extremely knowledgeable.

September 9, 2025
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Very impressed

I arranged a booking for today with them and somewhere the signals had crossed and they couldn't find my booking when I called up. However, they still managed to get someone out to me on the day to sort out my problem.
He was very knowledgeable and quickly found the problem...and fixed it.
The price is what it is, I suppose. I didn't expect it to be cheap, so I wasn't surprised by it.
Very happy with the service.

August 12, 2025
Unprompted review
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Reply from Drain Doctor - Portsmouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 1 out of 5 stars

Failed to turn up to booking

Booked between 1400-1600 and they failed to show up. No communication until I chased them. When they did get hold of the engineer the ETA was 1730.

August 11, 2025
Unprompted review
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Reply from Drain Doctor - Portsmouth

Hi Oliver,

Thank you for your feedback.

Please accept our sincere apologies that your experience did not meet your expectations this time.

Unfortunately, our engineer was delayed at his previous job, which took longer than anticipated, and was therefore unable to get to you at the appointment time you had been given. We called to advise about this as soon as possible.

We appreciate that your issue was an emergency, and you were unable to wait until we could attend.

Regards
Emma

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