Drain Expert Ltd Reviews 29

Drain Experts provided an excellent service from start to finish. They unblocked and relined several collapsed drains at my property with ease and professionalism.

Communication was clear throughout, the team are highly knowledgeable, efficient and trustworthy. Providing clear advice on which repairs were urgent. They were also very helpful with my insurance claim supplying me with a detailed report and videos. Would thoroughly recommend.

Great service. Had our blockage diagnosed and sorted in no time. Very careful on the property and left everything as they found it.

They came out the next day to help with a blocked toilet. I was kept informed via WhatsApp when they were coming as they were running late. They explained what was going on and what the blockage was etc. Good service. The bill is a shocker but I knew it would be as I know drainage jobs cost a lot.

Phoned up about a blocked outside drain,was told the call out fee and was told how much
Guys turned up and yes was a blocked drain,cleared within 45 minutes
Wasn't told when I rang that I would have to pay two calls out fee's for the guys and 20% VAT,extras nearly died of shock when a bill arrived for £332
Website needs clearer pricing
Also later that evening getting a msg asking for payment which I had already done

We called drain expert on wednesday morning as my husband discovered our drain on our driveway was blocked and overflowing , we found drain expert online and the gentlemen arrived within 2 hours , they managed to clear the drain in no time at all and explained to us the cause, would recommend and use again, many thanks

This company was on time, polite and extremly efficient. Went over and above what they needed to do to get the job done. The price was less than expected and well worth what had to be done.

could not recommend drain expert enough , called out this morning due to ongoing issue with our kitchen drain , jamie cleared the kitchen drain outside where it was overflowing onto our patio and gave a good clean through of the sink pipe work , has never run so clear .

will use again if needed , 5 stars

Excellent service, from the moment the phone call was initially made to arrange for the appointment. They kept us informed at all times.

I would highly recommend this company. Raymond was excellent.

The gentlemen turned up soon after I asked for help, they were courteous, clearly explained everything that would happen, and gave me a clear idea of the bill. In half an hour my pipes were successfully unblocked, and I am happy to book them again to do further work. A swift, excellent job. Many thanks.

Called up and explained the situation, gave all of my details and was told someone would come out that afternoon, no one came, no one called to explain why etc, nor the next day, so went with another well known drain clearing company who did exactly what they said they would. 4.6* with only 5* reviews showing
should have raised my suspicions…
As per your reply my phone records prove a call to the number on your website, so my review is definitely correct.

We initially called Drain expert as we had a blocked toilet. The engineer came round to have a look first thing the next day after we had called the afternoon before & after having a look we realised it was a lot more of a complicated problem and our pipes had collapsed which resulted in needing our driveway to be dug up. Raymond in his team were brilliant and explained every detail to put our minds at ease as it was a shock after initially only expecting the toilet to need unblocking. The price went up as it required a lot more work than we were first expecting however Raymond took us through step by step and checked we were happy with the quotation before proceeding. They were very kind and professional throughout the two days work and no question was a silly question. They went above and beyond and went out of their way to purchase specific paint to the drive to restore it as close to the original as they could. All in all extremely good service and they would be the first people we called if we ever were to have another issue!

Mick & Jan

Very friendly and helpful company. I was kept informed as to the arrival of the engineers and they arrived on time, did a successful job of unblocking my drains. Both guys were efficient and answered all of my questions with patience.
Thankyou

Friendly , professional, helpful. Excellent service. Sorted blocked drain , as a temporary measure . Diagnosed our on going drainage problem . And offered a solution. Which we will be calling them back to rectify the problem .soon .

The two guys who did the drain clearance were both friendly and efficient. They explained what was happening at the different stages. I look forward to having many years of trouble free drains.

Contacted Drainexpert regarding a blocked outside drain, communication was quick , clear and efficient.

The 2 guys that arrived were polite, and very informative on the issue.

Would recommend Drain Expert 5*

Fast service. When the team arrived they carried out a complete survey of the issue using camera equipment and showed me the issues that were present. They provided a solution and more importantly I never felt pressured into making a decision. I would recommend them.

I contact Drain Expert to fix a drain problem and they arrived promptly and could not have been more efficient. Both Ryan and Christian were helpful and friendly and the problem was sorted out within two days. I would not hesitate to recommend them and would certainly use them again should I have a problem. Outstanding.

Excellent experience with drain expert arrived quickly and got straight to work fixing the issue with great time. I had a blocked drain and was talked through the whole process. Professional , friendly and extremely efficient. Would highly recommend to anyone needing work done.

Thank you !

Drain Expert came straight out after we had a pipe burst from our main water drain in between mine and our neighbours garden ! The workmanship , communication and pricing was outstanding and after a few hours of works commencing , we’re able to find the issue and resolve quickly … would highly recommend and would use them again.

We were recommended Drain Expert Ltd to help with a leak in our water main. They're a professional company to deal with who detected and repaired the issue with minimal disruption and kept us well informed along the way. Very satisfied customer and won't hesitate to use them again for any future issues.