DrakeMall Reviews 264

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Uses bots to make sure you almost cannot get the top prizes. 3 items I have won I never received. Took over a year for them to update it from processing to suddenly delivered, but as I said I never re... See more

Rated 2 out of 5 stars

I have received my prize (it was PS4 Pro circa a year ago), although it took way longer than expected, I had to urge them multiple times and they were unable to provide tracking until the package wa... See more

Rated 4 out of 5 stars

Legit. They have delivered 2 of my items so far but I won a monthly give away and have 4 items set to be delivered so if those all show up I will definitely be doing a unboxing video and continue to... See more

Rated 5 out of 5 stars

Drakemall is probably one of, if not the best mystery box site I have visited. I have received prizes such a new ipad, airpods, surround sound speakers, pc gaming monitor, electric scooter, Samsung ph... See more

Company details

  1. Online Marketplace

Information provided by various external sources

What is DrakeMall? It's a surprise box website inspired by CS: GO case opening sites, where you can get a chance to win real prizes from the mystery boxes: phones, laptops, clothes etc


Contact info

2.8

Average

TrustScore 3 out of 5

264 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Good

Good review in my life i lové it

May 29, 2020
Unprompted review
DrakeMall logo

Reply from DrakeMall

Hi! Thanks for your feedback. It’s great to see that you love Drakemall as we do. :)

Rated 5 out of 5 stars

Good website

Good website, delivered switch, took about month

May 16, 2020
Unprompted review
DrakeMall logo

Reply from DrakeMall

Hi, thank you so much for such a feedback!
Hope you'll have a great time with us!
Thank you for your loyalty!

Rated 5 out of 5 stars

Please give me 30 dollars 🙏🏿

May 14, 2020
Unprompted review
DrakeMall logo

Reply from DrakeMall

We have a lot different giveaways in our social networks, for more information please, follow us Facebook https://www.facebook.com/drakemallcom or Discord discord.gg/NJhnCAU .
If you need any help, please contact our Customer Support team anytime=)

Rated 2 out of 5 stars

Why I can’t open the website?

May 5, 2020
Unprompted review
DrakeMall logo

Reply from DrakeMall

Hi, thank you for your feedback.
Could you please contact us support@drakemall.com so we can try to solve your problem?

Thank you for patience and loyalty=)

Rated 5 out of 5 stars

We playing with my wife Drakemall.

We playing with my wife Drakemall.. We won and won and won.. Post is very slowly, but the package is here now. Good website! Go Drakemall!

May 2, 2020
Unprompted review
DrakeMall logo

Reply from DrakeMall

Hi, thank you for such a kind feedback! We really appreciate that.
Hope you'll have a great game and wish you a good luck:)

Thank you for your loyalty and if you need any help, just contact us!

Rated 5 out of 5 stars

Its awesomeee

May 1, 2020
Unprompted review
DrakeMall logo

Reply from DrakeMall

Hi, thank you very much for sharing your opinion, it is quite important to us.
We will keep working to please our dear customers;)

Rated 1 out of 5 stars

It does not work in the USA

I tried to add some money in the count, but it tells me that i cant do it because i live in the USA. is anyone else having the same issues?

April 29, 2020
Unprompted review
DrakeMall logo

Reply from DrakeMall

Thank you for your feedback. Please, contact our Support Team and we will gladly help you to find the method of replenishment available for your country.

Thank you for your patience ;)

Have a great day.

Rated 1 out of 5 stars

this site is very fake

this site is very fake. i've seen a swedes video testing them and he emiled them as a test and one of the first questions was what do you wanna win. this site is really really rigged. dont recomend this, just dont. 2nd, Drakemall contact youtubers via e-mail requesting them to make a video as long as the youtuber wins something they like which is then put into the video. nothing against youtubers wanting to make money, its a dog eat dog world out there so keep it up. As seen viewer discretion is advised in the thumbnail, so its up to how the viewer thinks, not the youtubers fault.

The website might not be rigged in terms of its dropchance algorithm and they do actually ship what you have won, no problems, however there are certain catches they rely on:
1) You pay for your own shipping for each item separately
2) Customs tax is NOT included in the final price, so you will have to pay VAT for each and every item where VAT is applicable
and which aggravates me the most:
3) They intentionally miss out on providing you with a tracking number for your item that is shipped due to lack of tracking on their website, they pin your "item" on "assigned/pending" state, so that when the item actually reaches your country and is stuck at your regional Customs office, it has a certain amount of time (Between 5 - 10 days depending on the country) before it gets shipped back. THIS is the second way they make profit, because once the item is shipped back, they can come out with the excuse that it was already assigned and its your problem from then on, when the item is actually back with them!!! God im mad just by thinking about it.

April 19, 2020
Unprompted review
DrakeMall logo

Reply from DrakeMall

Thank you for your feedback. We can assure you that we are honest with our users and always make sure that the prizes are delivered on time. You can chat with our winners at Discord https://discordapp.com/invite/FENq3ht, as well as find a lot of videos with prize unboxing using the hashtags #drakemallunboxing #drakemalldelivery #drakemall.
We send the tracking code to all users, as soon as the parcel is sent, you can clarify this information from users who received parcels from us. Also, if you provide us with all the details of your account, then we will gladly provide you with all the information on the specific situation that has arisen with you. Since no one addressed us with such problems as you described, we do not have the opportunity to understand this situation properly.
Thanks for your feedback again :)

Rated 5 out of 5 stars

It's great

It's great. I love that site because of prizes you can win in it.

April 8, 2020
Unprompted review
DrakeMall logo

Reply from DrakeMall

Thank you for being with us! We are glad to hear that you like our site=) It is very important for us to bring pleasure to our users.

Rated 1 out of 5 stars

No more

On Thursday, I deposited over $ 200 and started opening the green boxes. The cost of one box is $ 3. After opening the peg of boxes came up with a value of $ 115, such available incentives open further ten of the same packages. Again, after a few packets, jbl speakers for $ 400 came up. Glad I opened it up and accumulated about $ 5,000. I decided to sell items from the inventory and choose something different from the store available on their website. I chose a few items and ordered them. Satisfied, I waited for delivery. Yesterday I received a message from the website administration:

  Dear user!
  We just discovered a bug in our system and used it. We usually ban users for exploiting vulnerabilities in the system, but because you are our regular user, we will not block your account, but we will reset it from 03/04/2020. All previous activities, including transactions and account balance, will remain unchanged.
  In the future, please, if you notice something unusual, contact customer service and do not use errors for your own purposes, otherwise it may be permanently blocked on your account.
  I look forward to your understanding.
  If you have any questions regarding this issue, please contact me.

  All items presented from my inventory and returned to the state of the seller selling the parcel draw.
  Total fake. After winning more worth items and after ordering them, I was planted with the use of a bug on their site. I don't even suspect that this may happen. Equally well for any other user after winning expensive equipment, the administration of this site can write a message from the used Bug user on the site to win an expensive prize. This is one big joke !!! It's the same situation as if I went to the casino, played the machine, won a large amount of money, then the casino owner came to me and told me, but we won't pay you the winning sum because our machine has been bugged and gave you too much win. I look forward to clarifying, because I'm indignant at the users of this site, who also put a lot of money there !!!

April 5, 2020
Unprompted review
DrakeMall logo

Reply from DrakeMall

Thanks for your feedback. We apologize for the inconvenience caused to you. As far as we see, the damage caused by this inconvenience was compensated to you in a way convenient for you (since you agreed to such a solution to the problem). This error on the site has already been fixed by our developers. So we can assume that this problem is solved.
  Please contact us if you see any more errors on the site and we will fix them as soon as possible. Thank you for your understanding.

Rated 1 out of 5 stars

Can't go in to this website

March 22, 2020
Unprompted review
DrakeMall logo

Reply from DrakeMall

Thank you for your feedback. As we can see according to the logs, our site works fine and there were no problems from the users' side either. Please make sure that you use our web page. Also, please contact our Support Service and we will try to help you.

Rated 1 out of 5 stars

dont ever try to use this site

When ever you say something bad about them on their chat they will block you. My account got blocked. No one should use this website, total scam

March 13, 2020
Unprompted review
DrakeMall logo

Reply from DrakeMall

Hi, we are always open for our users' feedbacks.
Please, let us check what's with your account, please contact us support@drakemall.com , we will try to solve all your problems.

Rated 1 out of 5 stars

The website is a totally scam

The website is a totally scam! Please don’t bother wasting your money! They said it’s by chance but it really isn’t. The developers just coded it that way so you can keep wasting your money and time.

wasted $200 but all I ever got was just toy phones lol... absolute scam

March 10, 2020
Unprompted review
DrakeMall logo

Reply from DrakeMall

Hello, thanks for your feedback. Please describe the concrete situation in which you find yourself so that we understand your problem in more detail. We really don't want to leave a bad impression on us, so let us know more about your problem.

P. S. We are very sorry that you are out of luck this time, it happens sometimes. But as you know, it all depends on luck only and not controlled by any manual mechanisms. If you lose at some point, it might be better to stop in time and try another day. We wish you a wonderful day.

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