Dreambedmakers Reviews 72

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Imported basic bed-boxes are badly staple-gunned with your material colour choice... Badly stretched on corners, with material left hanging & sharp un-even staples everywhere. Not even castor whee... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with this company - new double bed ordered, quick delivery. Bed is lovely and the orthopaedic mattress is so comfy! The driver gave us a call 1 hour before arrival and turned... See more

Rated 5 out of 5 stars

Fantastic bed, arrived quickly and my daughter absolutely loves it. Well made but could maybe do with slightly clearer instructions. Easy to work out but missed a step because the image wasn’t clear.... See more

Rated 5 out of 5 stars

I ordered the bed on Boxing Day, emailed customer services because I had queries, very prompt helpful replies to each email. The bed was then delivered within a week, I had an email confirming the del... See more

Company replied

Company details

  1. Furniture Manufacturer

Written by the company

We are premium bed manufacturers, providing custom made beds! Dreambedmakers make sure that you’re sleeping with ease.


Contact info

4.1

Great

TrustScore 4 out of 5

72 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Brilliant bed and customer service.

I ordered the bed on Boxing Day, emailed customer services because I had queries, very prompt helpful replies to each email. The bed was then delivered within a week, I had an email confirming the delivery date, then the 2 hour window was sent by text, then the delivery driver called 40 minutes before. Delivery is to your door, that is detailed on the website. The bed is well made, sturdy and exactly as described, I ordered a gas lift bed and it’s fantastic. The colour is perfect.

January 3, 2025
Unprompted review
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Reply from Dreambedmakers

Thank you so much Kayleigh, we're so pleased that your happy :)

Rated 5 out of 5 stars

Fantastic bed

Fantastic bed, arrived quickly and my daughter absolutely loves it. Well made but could maybe do with slightly clearer instructions. Easy to work out but missed a step because the image wasn’t clear. The bed itself is 10/10 though and communication was spot on throughout. Highly recommend.

December 26, 2024
Rated 1 out of 5 stars

Terrible service and delivery drivers…

Terrible service and delivery drivers are very rude delivered incorrect items tooo

January 7, 2025
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Reply from Dreambedmakers

Hey Rina, we did get the missing sections out to you on the next day. We do apologise for any inconvenience caused. Unfortunately sometimes these mistakes can take place but we try our best to rectify them asap.

Thank you.

Rated 5 out of 5 stars

Gorgeous bed

Gorgeous bed with a very comfortable mattress at an affordable price. Delivery was very quick too. Very happy with my purchase. Thank you.

August 28, 2024
Unprompted review
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Reply from Dreambedmakers

Thank you! :)

Rated 5 out of 5 stars

I am so impressed by this company

I am so impressed by this company, I’ve just had to write a review.
I’d have never heard of them before, so was a bit cautious when ordering, as the price was so good and I wondered if it was too good to be true!

My worries were quickly eased after a couple hours of me making my order, when I received an email from the company asking if I wanted free next day delivery. I was very impressed by this service and accepted the speedy and free delivery!

This got me so much more excited than I already was to receive my bed, knowing I only had to wait a day and didn’t need to pay anything for it! Not often you get that type of treatment as a customer.

That evening, I received a text message confirming the time slot my delivery is expected to arrive, and the next morning I received a phone call from my delivery driver telling me they were on their way and gave me a rough ETA.

Again, I’ve never had this type of service so I’ve just been so impressed with everything overall.

The driver carried the parts inside to my hallway as when I asked if there are assembly instructions he explained that there are non, however all I’ll need to do is email the company for a demonstration video. I did in fact request this, however in the meantime I managed to figure out how to put the bed together as it really was that easy to do! (For context I’m a 26 year old female and I didn’t require any help to assemble the bed and in total, it took me around 30 mins - 1 hour, no longer than that!

The bed itself looks brilliant and the mattress is just so comfortable. I’ve had the best nights sleep since getting my new bed and I’m over the moon.

Not that I had any issues, I feel confident in that that if there was something wrong with my order/product, they will be extremely helpful and speedy in resolving my issue.

Thank you dream bed makers for a such a pleasant experience!!!! I will definitely be coming back should I need to make any future bed purchases. And if you’re unsure on whether to trust this company, or make the purchase - just do it! You won’t regret it.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Super fast quick delivery

Super fast quick delivery! And top quality upholstered beds. My daughter loves her “princess bed”. Would recommend “dream bed makers” all day long :)

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Purchased a big girl bed for my…

Purchased a big girl bed for my daughter and the product was amazing! My daughter is over the moon with her bed. I have now placed my second order for my son’s new bed! Great quality, great prices and quick delivery. Amazing! I wouldn’t go anywhere else now for a bed 🙂

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Dream bed makers, company name says it all!

Ordered on Wednesday and delivered for free on Friday. You really can't say fairer than that for a bed that's handmade to order and cheaper than everywhere else.

OK I never managed to get through to the 01924 number on their website, but I got good email comms and a time slot for Friday delivery, plus the mobile of the delivery driver, who called me when he was about an hour away.

My son loves his new bed, and my daughter will be wanting one soon now too, so I'll be definitely ordering again.

Great job dreambedmakers , and thanks.

April 3, 2024
Unprompted review
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Reply from Dreambedmakers

Thank you so much for your feedback!

We do apologise that you couldn't get through to us on 01924 664898; the contact number is available from 11am - 5pm.

We appreciate your custom.

Kind regards, Dreambedmakers.

Rated 5 out of 5 stars

Loved it

I love the bedframe and mattress i bought for my daughter’s bedroom. The quality is good and the bed was delivered so quick

November 24, 2023

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