Dreamhair Reviews 

109
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I’ve been having my extensions done at Dream Hair for the last couple of years and there’s nobody else I would ever trust. The attention to detail and skillful fitting of the hair is second to none an... See more

Rated 1 out of 5 stars

When i was ordering first time, package came to sweden in 2,5 week. This year i made an order again, and guess what! Order even after a week and a half still not sent, i don't have a parcel tracking n... See more

Rated 5 out of 5 stars

I’ve genuinely never had an easier maintenance. Before using these I was basically ripping out half of my hair but yesterday when I took them out I know I lost the correct amount as well as not having... See more

Rated 5 out of 5 stars

If you’re looking for the best hair extensions and therapist then look no further! Nat is honestly an absolute dream and leaves you feeling amazing with what she can do!! I wouldn’t trust anyone else... See more

Company details

  1. Hair Product Store

Written by the company

With ten years experience in the industry and Voted Number 1 Hair Extension Salon in England. During these 10 years my biggest passion has become hair repair & care. Being a hair extension specialist I felt like my girls needed looking after and everyone was getting misinformed. So I created Dream, A brand that puts you and your hair first. A safe haven for girls and their hair journey. One of the biggest causes of hair damage in my industry often comes down to something as simple as your hair care routine. Including brushing, washing, drying, UV Damage, Exercise & Sleep. So I have come up with a range of products that have been proven to restore & protect your hair.


Contact info

3.9

Great

TrustScore 4 out of 5

109 reviews

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Replied to 60% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(109)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Never disappointed..

Nat @Dreamhair has always been my go to! She is very talented and always goes the extra mile to make sure you leave her shop happy. Very friendly and welcoming and always strives to give you Dream hair ✨️ 5 stars every visit.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Game changer!!

Best tape remover I have ever used and such a reasonable price, fully converted will definitely be buying again, can’t wait to try the tapes next time!

February 9, 2025
Rated 5 out of 5 stars

Absolute 10/10🩷🩷 I couldn’t be any more…

Absolute 10/10🩷🩷 I couldn’t be any more happier with my hair I’m absolutely in love not only did Natalie get a banging colour match to my hair she was able to attend to my every request helping me with recommending products I left dream hair today feeling my absolute best and a bag full of goodies🩷🩷 your amazing Natalie thankyou🩷🩷

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve genuinely never had an easier…

I’ve genuinely never had an easier maintenance. Before using these I was basically ripping out half of my hair but yesterday when I took them out I know I lost the correct amount as well as not having to comb out mass amounts of residue afterwards because there just wasn’t any to comb out. Hands down my new holy grail

January 3, 2025
Rated 1 out of 5 stars

I have sent 3 emails with no response…

I have sent 3 emails with no response regarding 2 purchases one which I didn’t need as I thought it hadn’t gone through so reordered paid 2 lots of postage when you sent in 1 package and you had cheek to send me email today stating the brush is now half pric only wonted 1 which now cost me £50

November 28, 2024
Dreamhair logo

Reply from Dreamhair


Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your disappointment.

After reviewing your order, I understand that you accidentally placed two orders, which we shipped together in one package to reduce waste and be more environmentally friendly. I regret if this caused confusion or frustration.

Regarding your emails, I discovered that two of your enquirys was sent via the submission form typically used for stockist requests and one email that was found in the spam folder. The submission forms are routed to a separate folder that is checked weekly, as I manage all emails, orders, and run the salon entirely on my own. During especially busy times like the Black Friday weekend, this process can lead to delays, and I sincerely apologize for missing your messages.

To make things right, I’ve refunded you for the second item so you can keep the accidental order on us, even though the issue wasn’t on our end. I hope this demonstrates how much I value your custom and aim to provide the best service possible.

As for the email about the Black Friday offer, it was an automated campaign sent to all our customers and wasn’t tied to your specific purchase. I completely understand how this might feel frustrating, and I apologize for any upset it caused.

Thank you for supporting a small, independent business. Your feedback is invaluable and helps us continue to grow and improve.

Rated 5 out of 5 stars

The tape extension remover is the best…

The tape extension remover is the best remover on the market! It leaves no sticky residue on the hair on your hands, smells Devine and makes it so gentle to remove tape extensions! It is hands down the best product! Very quick shipping and the product is packaged so beautifully.

November 22, 2024
Rated 5 out of 5 stars

Brilliant remover

Brilliant remover! Smells great and speeds up maintenance appointments! Also use the tapes and sell the shampoo and conditioner in my studio. Thank you for such fab products

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

💯 customer service

Congratulations to David and the crew 💯 customer care
I felt welcomed from the minute I entered in to the premises .
David is an amazing artist ,eye for detail and all the advice in how to recover and treat your hair was given 👌
Will I comeback ? 😊 Definitely I trust Dream hair care ,just wanted to say Well done David 👏

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

I have recently started using the Dream…

I have recently started using the Dream Hair Shampoo, Conditioner & Glaze Mask....And I don't think I can ever go back!
1. The shampoo lathers up so nicely- and I barely need to use any (and having hair extensions thats unheard of)
2. The conditioner again - a little goes a long way and feels lovely and easily detangles my naturally curly hair.
3. Glaze Mask - Brought my dull dry hair back to life after 2 weeks in the sunshine & swimming pools.

And to top it all of it smells incredible and the scent actually stays for days after I wash my hair. Even my husband commented how nice my hair smelled.

a game changer! and I cannot recommend enough!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Nat is literally a miracle worker

Nat is literally a miracle worker, coming from damaged bleached hair I knew I needed to start a REALISTIC hair journey and Nat has made that possible.

The introduction of this brush has just been incredible, less hair loss and surprisingly so much coverage on my hair and hair extensions!

I couldn’t recommend Nat and the product more, thank you 💗

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

AMAZING

I went to dream hair to have my weft and nanos fitted, Natalie was so lovely, welcoming, kind and funny which made me feel at ease at my appointment as there was no first time awkwardness, at the end of my appointment I got one of the dream hair brushes for free which I thought was a lovely added touch, the brush is phenomenal!!!! I barely get any breakage when brushing because the bristles are soft and cause not a lot of friction to my broken damaged hair!! I could never go back to a normal tangle teaser/ hair brush, what an amazing product you have made!!!

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

The hair brush or dreams in the best…

The hair brush of dreams in the best hair brush around and is now the only hair brush my daughter will use it doesn’t pull her hair and just goes through so smoothly removing all the knots

We have all the colours 😂 definitely a must

January 7, 2024
Unprompted review

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