As always using a website new to me, i worried about the quality and delivery. Well there was absolutely no reason to worry, the delivery was well communicated, fast and on time, big thanks to Mareks... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We were extremely pleased with the service that we got from DHS. We were regularly kept informed of the progress of our order and delivery. Lukas the delivery driver was also very helpful as the... See more
Company replied
This store sells high quality furniture, I ordered their king size velvet bed frame and we loved it so much that we ordered another one for our second bedroom. Their customer service is also fantastic... See more
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First time using DHS and I'm impressed. I was able to choose the delivery date and received a call once despatched. Great communication kept me up-to-date throughout. Stass the delivery driver message... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Furniture Manufacturer
- Garden Furniture Shop
- Living Room Furniture Store
Written by the company
Welcome to Dream Home Store – your ultimate destination for premium Furniture and Lighting. We’re committed to offering you the perfect blend of quality, durability, and affordability to transform your home effortlessly. Why Shop with Dream Home Store? ✔ Superior Quality – Enjoy premium furniture backed by a 30-day money-back guarantee and a 1-year warranty—no conditions attached! ✔ Fast & Free Delivery – Get your order delivered the next day across the UK (delivery times may vary for heavier items). ✔ Flexible Payment Options – Shop with confidence using secure payment methods, including Buy Now, Pay Later. ✔ Guaranteed Satisfaction – We prioritise your happiness with dedicated customer support from 8 AM to 5 PM, Monday to Saturday. Upgrade your home with style and ease – Shop Now!
Contact info
Unit W1, Havenside, PE21 0AH, Fishtoft Road, Boston, United Kingdom
- +44 1205540095
- sales@dreamhomestore.co.uk
- dreamhomestore.co.uk
4.8
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service ordered a bed on…
Excellent service ordered a bed on Friday delivered on the Monday , bed is absolutely fabulous great quality would definitely recommend
July 31, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your fantastic feedback! We’re delighted to hear that you were impressed with our quick delivery service and that your bed arrived promptly.
It’s wonderful to know that you’re so happy with the quality and that you think the bed is absolutely fabulous. Your recommendation means a lot to us!
Thank you for choosing DHS and for taking the time to share your experience. We hope you enjoy your new bed for many years to come!
Warmest regards,
The DHS Team 💫
Kept informed delivery was quick and…
Kept informed delivery was quick and Otis the driver was pleasant and helpful
August 5, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your lovely feedback! We’re delighted to hear that you were happy with the quick delivery and communication throughout the process.
It’s wonderful to know that Otis was pleasant and helpful during your delivery. We’ll be sure to pass your kind words on to him.
Thank you for choosing DHS and for taking the time to share your experience. We truly appreciate your support!
Warmest regards,
The DHS Team 💫
Excellent
Great comms from the DHS basec about delivery time. Also great comms from Stass, the delivery driver, who kept us updated while on the road. Stass was also courteous and efficient with the drop itself. The item we bought is elegant, solid and easy to assemble.
All in all, a great experience and we'll definitely be shopping with you again. Thank you
August 8, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your fantastic feedback! We’re delighted to hear that you had such a great experience with DHS, from the initial delivery communication through to receiving your item.
It’s wonderful to know that Stass kept you updated throughout the journey and provided courteous and efficient service during delivery. We’re also pleased that you’re happy with your purchase and found it elegant, solid, and easy to assemble.
We’ll be sure to pass your kind words on to Stass. Thank you for choosing DHS and for your continued support. We’re thrilled to hear you’ll be shopping with us again! 😊
Warmest regards,
The DHS Team 💫
Delivery on time
Delivery on time, notified me of arrival time and good communication from Ignas Vir. Thanks
July 29, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your lovely feedback! We’re delighted to hear that your delivery arrived on time and that you were kept well informed throughout the process.
It’s great to know that Ignas Vir provided excellent communication and notified you of the arrival time. We’ll be sure to pass your kind words on to him.
Thank you for choosing DHS and for taking the time to share your experience. We truly appreciate your support!
Warmest regards,
The DHS Team 💫
Oak Effect Double Wardrobe…
Ordered an Oak Effect Double Wardrobe with Drawer and Hanging Rail on Thursday the 6th of August and it was delivered Saturday the 8th of August, super fast delivery time. The people were so nice to deal with, answered my query email very quickly. The delivery driver Stass was lovely bringing the bigger box of 2 round the back for us, doing a great job, considering how hot it was. Overall experience of ordering, delivery, quality of product, I can only give it 10 out of 10, superb ⭐ ⭐ ⭐ ⭐ ⭐. Many thanks. Soooo good I have ordered the sideboard to match.
August 8, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your fantastic 5-star feedback! ⭐⭐⭐⭐⭐ We’re absolutely delighted to hear that you had such a positive experience with DHS, from placing your order and receiving quick responses to your delivery and the quality of your wardrobe.
It’s wonderful to know that Stass was so helpful and went the extra mile by bringing the larger box around to the back for you, especially in the hot weather. We’ll be sure to pass your kind words on to him.
We’re also thrilled to hear that you were so pleased with your wardrobe that you’ve ordered the matching sideboard! Your continued support means a great deal to us.
Thank you again for your amazing feedback and for choosing DHS. We hope you enjoy your new furniture!
Warmest regards,
The DHS Team 💫
Great customer service&delivery, the bed itself is great
Amazing delivery, reliable, friendly, amazing customer service, the bed itself is perfect for my children, not too tall which I love it’s sturdy and pretty simple to put together
August 9, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your amazing feedback! We’re delighted to hear that you’re so happy with the delivery, customer service, and your new bed.
It’s wonderful to know that the bed is perfect for your children, with the height, sturdy design, and easy assembly all meeting your expectations. We truly appreciate you taking the time to share your experience.
Thank you for choosing DHS. We hope your children enjoy their new bed, and we look forward to serving you again in the future!
Warmest regards,
The DHS Team 💫
Worst service we’ve ever received from…
Worst service we’ve ever received from a large company.
Bed and mattresses was brought by a grand parents as a moving in present and they ordered the wrong size mattress. Dreams refuse to take the old mattress back which hasn’t been used, even know we don’t want a refund. We just didn’t want to throw a brand new mattress in the rubbish. They clearly do not care about the environment.
On top of this my other half is pregnant and the delivery company just left the mattress and bed at the front door. I had to come home from work to take them in the house.
I wouldn’t recommend to anyone. Terrible customer service.
August 4, 2026
Unprompted review
Reply from DHS | Dream Home Store
We’re sorry to hear that you were disappointed with your experience. We would like to clarify that the bed and mattress were delivered correctly according to the order placed, and the items supplied matched what was ordered. As a retailer, we are therefore unable to treat the situation as an incorrect or faulty delivery.
We understand that the mattress was no longer required due to the size selected, and we appreciate that this may have been frustrating. However, our returns and delivery procedures are based on the applicable terms and conditions, which are applied consistently to all orders. We regret that the experience did not meet your expectations and appreciate you taking the time to share your concerns.
Warmest regards,
The DHS Team 💫
Stass the delivery driver was fantastic 5⭐🚚📦
Very fast delivery 🚚 Very good quality bed . Stass the delivery driver was absolutely fantastic and helped me carry my bed upstairs as would have struggled on my own. He was brilliant help and lovely and polite. . Thankyou very much you have a very happy customer . 5 stars ⭐
August 8, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your fantastic 5-star feedback! ⭐ We’re delighted to hear that you’re happy with the quality of your new bed and our fast delivery service.
It’s wonderful to know that Stass was so helpful and went the extra mile by assisting you with carrying the bed upstairs. We’re especially pleased that you found him polite, friendly, and supportive. We’ll be sure to pass your kind words on to him.
Thank you for choosing DHS and for being such a happy customer. We truly appreciate your support and hope you enjoy your new bed!
Warmest regards,
The DHS Team 💫
I am very happy with the tv unit
I am very happy with the tv unit, easy to assemble, everything was perfect thank you so much! I purchased it on Friday, and Saturday I have received it, I expected to receive it on Monday. I also want to highlight Otis the delivery driver, the unit was very heavy and he managed to put the unit where it was safe as I was not at home, and I would like to say a big thank you to him. He is definitely did a great job! I would definitely recommend them as everything was perfect from the purchase till the unit assembly. Thank you again!
August 8, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your fantastic feedback! We’re absolutely delighted to hear that you’re so happy with your TV unit and found it easy to assemble. It’s wonderful to know that everything went smoothly from your purchase through to delivery and assembly.
We’re especially pleased to hear about the excellent service provided by Otis. We’ll be sure to pass your kind words on to him. It’s great to know that he handled the heavy unit with care and made sure it was left safely while you were away.
Thank you for choosing DHS and for your kind recommendation. Your support means a lot to us, and we hope you enjoy your new TV unit!
Warmest regards,
The DHS Team 💫
Great communication and delivery…
Great communication and delivery service from V&V Logistics. My delivery driver was Mareks who was friendly, polite and professional.
Thank you Mareks
August 8, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your lovely feedback! We’re delighted to hear that you had a great experience with the communication and delivery service from V&V Logistics.
It’s wonderful to know that Mareks provided friendly, polite, and professional service throughout your delivery. We’ll be sure to pass your kind words on to him.
Thank you for choosing DHS and for taking the time to share your experience. We truly appreciate your support!
Warmest regards,
The DHS Team 💫
Excellent customer service
I received the Blisswood bed 2 days ago and opened it to check parts. It appeared part 11 was missing. I contacted the company via online chat before 9am on a Saturday morning and the agent Harsh was very helpful. He explained it was a wooden bar and could be located with the wooden slats. A photo was sent to me to show me where it should be. Excellent customer service.
August 8, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your wonderful and detailed feedback! We’re delighted to hear that you received your Blisswood bed and that Harsh was able to assist you quickly with your query regarding part 11.
It’s great to know that the explanation and photo helped you locate the wooden bar with the slats. We’re especially pleased that you were happy with the support provided through our online chat, even on a Saturday morning.
We’ll be sure to pass your kind words on to Harsh. Thank you for choosing DHS and for recognising our customer service. Your feedback truly means a lot to us!
Warmest regards,
The DHS Team 💫
Great service
Mareks was very helpful and polite. All items were delivered at the estimated time and the driver was in regular touch to inform me of where he was. The parts were nicely packed and the instructions were easy to follow. The 3-door wardrobe looks really elegant 🙂
August 7, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with both the delivery service and your new wardrobe.
It’s great to know that Mareks was helpful, polite, and kept you regularly updated throughout the delivery. We’re also pleased that you found the parts well packed and the instructions easy to follow, and that you love the elegant look of the 3-door wardrobe. 🙂
We’ll be sure to pass your kind words on to Mareks. Thank you for choosing DHS and for your support. We hope you enjoy your new wardrobe!
Warmest regards,
The DHS Team 💫
Velvet ottoman bed
Ordered the bed on Wednesday arrived on Friday, great friendly service from the delivery driver Mareks, who kept us updated, delivered with care and a smile. Quality of bed is great too. I normally hate DIY and this bed wasn’t too bad to put together.
August 7, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your fantastic feedback! We’re delighted to hear that your bed arrived so quickly and that you were happy with the friendly and professional service provided by Mareks.
It’s wonderful to know that he kept you updated throughout the delivery, handled your order with care, and delivered it with a smile. We’re also pleased to hear that you’re happy with the quality of the bed and found the assembly easier than expected!
Thank you for choosing DHS and for taking the time to share your experience. We truly appreciate your support and hope you enjoy your new bed for many years to come!
Warmest regards,
The DHS Team 💫
No complaint about the delivery
No complaint about the delivery. The guy helped me to put it in my bedroom was very kind of him , but the wardrobe is very poor quality. I bought it because the reviews was good and it looks very nice in the picture but in was completely different.
No chance this wardrobe was nearly £500. It had been damaged without being used.
Do not buy it. You can find a better one in IKEA
August 7, 2026
Unprompted review
Reply from DHS | Dream Home Store
We’re pleased to hear that you had a positive experience with the delivery and that our driver was kind enough to assist you with bringing the wardrobe into your bedroom.
We’re sorry to hear that the wardrobe did not meet your expectations. We always encourage our customers to contact us if they experience any issue with their product, as we would appreciate the opportunity to understand the concern and make things right.
In your case, we were previously unaware of the issues you have mentioned in your review. We have therefore contacted you via WhatsApp to obtain some further details so that our team can properly investigate the matter and provide the appropriate assistance. We hope you’ll allow us the opportunity to resolve this for you.
Warmest regards,
The DHS Team 💫
Reply from DHS | Dream Home Store
Thank you so much for your lovely feedback! We’re delighted to hear that you had a great delivery experience with us.
We’re especially pleased that Otis provided excellent service. We’ll be sure to pass your kind words on to him.
Thank you for choosing DHS. We truly appreciate your support and hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Brilliant communication very nice…
Brilliant communication very nice polite delivery driver Marek .quick delivery too 😊
August 7, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your lovely feedback! 😊 We’re delighted to hear that you were happy with our communication and quick delivery.
It’s wonderful to know that Marek provided such polite, friendly, and professional service. We’ll be sure to pass your kind words on to him.
Thank you for choosing DHS and for taking the time to share your experience. We truly appreciate your support! 😊
Warmest regards,
The DHS Team 💫
Very happy with the delivery
Very happy with the delivery, the driver Mareks was very helpful with providing me with the delivery time and letting me know when my item was going to be delivered.
I haven't checked the table yet, but I'm sure all is good.
Thank you for a great service.
August 7, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your lovely feedback! We’re delighted to hear that you were very happy with the delivery service.
It’s wonderful to know that Mareks kept you informed about the delivery time and made sure you knew when your item would arrive. We’ll be sure to pass your kind words on to him.
We hope you’re just as pleased with your table once you’ve had the chance to check it. Thank you for choosing DHS, and we truly appreciate your support!
Warmest regards,
The DHS Team 💫
Customer service is non-existent
The quality of the shoe cabinet I ordered is good. I built the cabinet and then discovered that there were no screws for the 2 double hooks that are provided for the side of the cabinet.
Edit: I finally got a response from the company offering to send out replacement screws, however, they didn't appear to know what size to send (they told me they were 'standard size' and I could pick them up locally). At their insistence, I have anended my 1 star review (which could have been changed to 4 stars if I hadn't felt pressured).
July 26, 2026
Unprompted review
Reply from DHS | Dream Home Store
Please accept our sincere apologies for the inconvenience caused. Unfortunately, your emails were directed to our spam folder, which resulted in your request being missed. We completely understand your frustration, and this is certainly not the level of customer service we aim to provide.
We have now stepped into your case and will ensure that the issue with the missing screws is addressed and resolved to your satisfaction.
Warmest regards,
The DHS Team 💫
Smooth delivery and service from Shiva
Smooth delivery and service from Shiva. Thank you
August 6, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your lovely feedback! We’re delighted to hear that you had a smooth delivery experience and that Shiva provided excellent service.
We’ll be sure to pass your kind words on to Shiva. Thank you for choosing DHS, and we truly appreciate your support. We hope you enjoy your purchase and look forward to serving you again in the future!
Warmest regards,
The DHS Team 💫
Great service from DHS and the driver
Great service from DHS and the driver, the bed came quickly and I was updated throughout. I was very grateful to Mareks for bringing the bed up in the lift and getting it into my flat, he was very polite, professional and friendly. Thank you to all and I would happily order again.
August 6, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your fantastic feedback! We’re delighted to hear that you had such a great experience with DHS and that your bed arrived quickly with regular delivery updates.
It’s wonderful to know that Mareks went the extra mile by bringing your bed up in the lift and into your flat, and that you found him polite, professional, and friendly. We’ll be sure to pass your kind words on to him.
Thank you for choosing DHS and for your kind recommendation. We truly appreciate your support and would be delighted to serve you again in the future!
Warmest regards,
The DHS Team 💫
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