As always using a website new to me, i worried about the quality and delivery. Well there was absolutely no reason to worry, the delivery was well communicated, fast and on time, big thanks to Mareks... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
We were extremely pleased with the service that we got from DHS. We were regularly kept informed of the progress of our order and delivery. Lukas the delivery driver was also very helpful as the... See more
Company replied
This store sells high quality furniture, I ordered their king size velvet bed frame and we loved it so much that we ordered another one for our second bedroom. Their customer service is also fantastic... See more
Company replied
First time using DHS and I'm impressed. I was able to choose the delivery date and received a call once despatched. Great communication kept me up-to-date throughout. Stass the delivery driver message... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Furniture Manufacturer
- Garden Furniture Shop
- Living Room Furniture Store
Written by the company
Welcome to Dream Home Store – your ultimate destination for premium Furniture and Lighting. We’re committed to offering you the perfect blend of quality, durability, and affordability to transform your home effortlessly. Why Shop with Dream Home Store? ✔ Superior Quality – Enjoy premium furniture backed by a 30-day money-back guarantee and a 1-year warranty—no conditions attached! ✔ Fast & Free Delivery – Get your order delivered the next day across the UK (delivery times may vary for heavier items). ✔ Flexible Payment Options – Shop with confidence using secure payment methods, including Buy Now, Pay Later. ✔ Guaranteed Satisfaction – We prioritise your happiness with dedicated customer support from 8 AM to 5 PM, Monday to Saturday. Upgrade your home with style and ease – Shop Now!
Contact info
Unit W1, Havenside, PE21 0AH, Fishtoft Road, Boston, United Kingdom
- +44 1205540095
- sales@dreamhomestore.co.uk
- dreamhomestore.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Haven’t unpacked as yet only just…
Haven’t unpacked as yet only just arrived but lovely guys (Mareks ) who unloaded package to
My door so far 5 star for them
August 6, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your lovely feedback! We’re delighted to hear that you’ve been happy with our service so far.
It’s wonderful to know that Marek provided such friendly and helpful service and carefully unloaded your package to your door. We’ll be sure to pass your kind words on to him.
We hope everything is perfect when you’re ready to unpack and assemble your furniture. Thank you for choosing DHS and for your support!
Warmest regards,
The DHS Team 💫
Great communication from day one
Great communication from day one.
Customer Service was sharp and precise.
Delivery man Shiva was professional and attentive from start to finish.
He ensured my bed was in my door safe and sound.
Wonderful company overall.
August 6, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your fantastic feedback! We’re delighted to hear that you had such a positive experience with DHS from start to finish.
It’s wonderful to know that you found our customer service team sharp, precise, and helpful, and that Shiva provided professional and attentive delivery service. We’ll be sure to pass your kind words on to him.
We’re also pleased to hear that your bed arrived safely. Thank you for choosing DHS and for your wonderful support. We truly appreciate your kind recommendation and look forward to serving you again in the future!
Warmest regards,
The DHS Team 💫
Won't be assembling for a while but…
Won't be assembling for a while but would just like to say how satisfied I've been with service so far.Many thanks to Otis for an on time delivery couldnt have been more helpful.
July 6, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your lovely feedback! We’re delighted to hear that you’ve been satisfied with our service so far.
It’s wonderful to know that Otis delivered your order on time and provided such helpful and friendly service. We’ll be sure to pass your kind words on to him.
We hope everything goes smoothly when you’re ready to assemble your furniture, and we hope you’re just as pleased with the product. Thank you for choosing DHS and for your support!
Warmest regards,
The DHS Team 💫
This is a lovely little table and I…
This is a lovely little table and I would have given it 5 stars but there was a fault affecting mid shelf. I was quite happy to have that 1 piece replaced but I had to take 'photos & video before they would send it out. They actually sent a complete new table & did not ask for other 1 to be returned. But I had new 1 within 2 days. Very happy with my purchase, very nice product. Many thanks.
July 20, 2026
Reply from DHS | Dream Home Store
Thank you so much for taking the time to share your detailed feedback. We’re delighted to hear that you’re very happy with your purchase and that you love the table.
We’re sorry that there was an issue with the middle shelf and appreciate your patience in providing the requested photos and video. We’re pleased that we were able to arrange a replacement quickly and that the new table arrived within two days.
Your satisfaction is very important to us, and we truly appreciate your kind words despite the initial issue. Thank you for choosing DHS, and we hope you continue to enjoy your lovely new table!
Warmest regards,
The DHS Team 💫
Very quick delivery and a lovely…
Very quick delivery and a lovely helpful driver Otis!
August 6, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with our quick delivery service and that Otis provided such lovely and helpful support.
We’ll be sure to pass your kind words on to Otis, as we know he’ll appreciate your recognition. Thank you for choosing DHS, and we hope you enjoy your purchase!
We truly appreciate your support and look forward to serving you again in the future.
Warmest regards,
The DHS Team 💫
Great delivery time
Great delivery time. Was delivered within 2 days and Otis delivery driver made sure our parcel was safe and hidden while we was at work
August 5, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your lovely feedback! We’re delighted to hear that your delivery arrived quickly and that you were happy with the service provided.
It’s great to know that Otis took care of your parcel and made sure it was left safely while you were at work. We’ll be sure to pass your kind words on to him.
Thank you for choosing DHS. We truly appreciate your support and hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Reply from DHS | Dream Home Store
Thank you so much for your positive feedback! We’re delighted to hear that you were happy with our prompt delivery service and that our delivery driver provided polite and professional service.
We truly appreciate you taking the time to share your experience. Thank you for choosing DHS, and we hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Service was timely and kept updated
Service was timely and kept updated - Shiva the delivery driver was polite and took care with my product
August 5, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your lovely feedback! We’re delighted to hear that you had a positive delivery experience with us.
It’s great to know that Shiva kept you updated throughout the process, provided timely service, and handled your product with care. We’ll be sure to pass your kind words on to him.
Thank you for choosing DHS. We truly appreciate your support and hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Quick delivery and Lukas was an amazing…
Quick delivery and Lukas was an amazing help! Happy with the service provided.
July 27, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with our quick delivery service and that Lukas provided such helpful support.
We’ll be sure to pass your kind words on to Lukas, as we know he’ll appreciate your recognition. Thank you for choosing DHS, and we truly appreciate your support.
We hope you enjoy your purchase and look forward to serving you again in the future!
Warmest regards,
The DHS Team 💫
Really helpful delivery guy (Shiva)…
Really helpful delivery guy (Shiva) brought my egg chair. Swift delivery with plenty of updates regarding timings.
August 4, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your lovely feedback! We’re delighted to hear that you had a great delivery experience with us.
It’s wonderful to know that Shiva provided helpful service, kept you updated with the delivery timings, and ensured your egg chair arrived quickly and smoothly. We’ll be sure to share your kind words with him.
Thank you for choosing DHS. We hope you enjoy your new egg chair, and we truly appreciate your support!
Warmest regards,
The DHS Team 💫
Shaker Double Wardrobe With Drawers And Hanging Space
Shaker 2 door White Wardrobe
They sell cheap products. When you give 1 star review, then the company remove the review and only keep high star review.
Very disappointed with both the product and the customer service.
I wasn’t expecting a premium wardrobe but I certainly wasn’t expecting such poor quality. The doors are flimsy, the back panel is thin cardboard with chipped edges, and the hanging rail doesn’t feel suitable for normal use. It has been a complete waste of my time, money and energy. I purchased the white wardrobe, and based on the quality I received, I have little confidence that the other colour options would be any better.
It took me 5-6 hours to build the wardrobe and when I raised my concerns, I was extremely disappointed to be offered only a £20 partial refund and asked to consider updating my negative Judge.me review if I accepted the offer. I refused, as genuine customer reviews should reflect a customer’s actual experience, not be influenced by compensation offers.
I requested a full refund due to the poor quality, but was told a full refund would only be available if the item was returned under their returns policy. I have left with no other option than to keep the wardrobe which has become a pain now.
My previous review was then removed!!!
Buyers should be aware that removing negative reviews does not provide a genuine picture of the product quality or the customer service experience.
June 24, 2026
Unprompted review
Reply from DHS | Dream Home Store
We're sorry to hear that you were disappointed with the wardrobe and your experience.
We would like to clarify that we offer a 30-day return period, during which customers can return an item in accordance with our returns policy. In your case, following our conversations with you, our team discussed the available options and agreed on a mutual resolution with you, which has been processed accordingly.
We always aim to work with our customers to reach a fair and satisfactory resolution based on the individual circumstances of each case. We regret that you remain dissatisfied and appreciate you taking the time to share your concerns.
Warmest regards,
The DHS Team 💫
Such great service
Such great service. Prompt reliable delivery really appreciated my delivery driver shiva, he kept me informed throughout the process and carried my large delivery to my room or choice. Really reccomend DHS was really impressed I made a third order. 3 beds I have purchased from here now with great quality and even better price.
August 4, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your fantastic feedback! We’re absolutely delighted to hear that you had such a great experience with our service and delivery.
It’s wonderful to know that Shiva kept you informed throughout the process and provided such helpful support by carrying your delivery to your preferred room. We’ll be sure to share your kind words with him.
We’re truly grateful for your continued support and are thrilled to hear that you have purchased three beds from us. Knowing that you’re happy with the quality, value, and service means a great deal to our team.
Thank you for recommending DHS and for choosing us again. We look forward to serving you for many more purchases in the future!
Warmest regards,
The DHS Team 💫
Excellent communication and and really…
Excellent communication and and really helpful driver a very pleasant experience all round
August 4, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a pleasant experience with us.
It’s great to know that you were happy with our communication and found our delivery driver to be so helpful. We truly appreciate your kind words and will be sure to share your feedback with the team.
Thank you for choosing us. We hope you enjoy your purchase, and we look forward to serving you again in the future!
Warmest regards,
The DHS Team 💫
Good service
Good website, variety of products & easy to purchase from. Delivery was well organised, driver Ignas Vir kept me up to date with delivery time, on drop off was polite & helpful. Thank you
August 1, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our website easy to use, enjoyed our range of products, and had a smooth purchasing experience.
It’s also great to know that your delivery was well organised and that Ignas Vir kept you updated on your delivery time while providing polite and helpful service. We’ll be sure to pass your kind words on to him.
Thank you for choosing us and for taking the time to share your experience. Your support means a lot to us, and we look forward to serving you again in the future!
Warmest regards,
The DHS Team 💫
Great delivery service
Great delivery service, got my items to me fast and in good condition. A special shout for Ignas Vir, who still managed to deliver even with a van breakdown
July 29, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your fantastic feedback! We’re delighted to hear that your items arrived quickly and in perfect condition.
A special thank you for recognising Ignas Vir. We’re so pleased to hear that, despite the unexpected van breakdown, he remained committed to ensuring your delivery was completed. We’ll be sure to pass your kind words and appreciation on to him.
Thank you for choosing us and for taking the time to share your experience. Your support means a great deal to us, and we look forward to serving you again in the future!
Warmest regards,
The DHS Team 💫
Really nice bed frame
Really nice bed frame, quick delivery, Ignas Vir was especially helpful in getting the item. Great price & service
July 28, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your wonderful feedback! We're delighted to hear that you're pleased with your new bed frame and that you were happy with our quick delivery service.
It's especially great to know that Ignas Vir was so helpful and made your delivery experience a positive one. We'll be sure to pass your kind words on to him.
Thank you for choosing us and for recommending our products and service. We truly appreciate your support and look forward to serving you again in the future!
Warmest regards,
The DHS Team 💫
Very pleased with my purchase and lucas…
Very pleased with my purchase and lucas was very helpful and a nice guy
July 29, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your lovely feedback! We're delighted to hear that you're very pleased with your purchase and that Lukas provided such helpful and friendly service.
We'll be sure to pass your kind words on to Lukas—he'll be thrilled to know his efforts made a positive difference to your experience.
Thank you for choosing us. We truly appreciate your support and look forward to serving you again in the future!
Warmest regards,
The DHS Team 💫
Kind delivery Man
I am solely writing about the delivery experience as I have not yet assembled the drawers I got. I would like to thank Arthur for delivering my package all the way to my floor as a lady called on the phone before delivery saying that delivery is only to the ground floor as the company’s policy. Thankfully my building has a lift and Arthur took them up for me which i appreciated.
It would be nice if DHS delivers all items to the floors they are needed or clearly mention it on their website before purchasing these heavy items. It’s not ideal for a furnishing store to not deliver the items to the floor they need to be on
August 3, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for taking the time to share your feedback. We’re delighted to hear that Arthur provided such helpful service and went the extra mile by bringing your package up to your floor. We’ll be sure to pass your kind words on to him, as we know he’ll really appreciate the recognition.
We also appreciate your comments regarding our delivery policy. Your feedback is valuable, and we understand your point about delivering heavy furniture. We will certainly share your suggestion with the relevant team as we’re always looking for ways to improve our service and ensure our customers have the best possible experience.
Thank you for choosing Dream Home Store. We hope your assembly goes smoothly and that you’re delighted with your new drawers.
Warmest regards,
The DHS Team 💫
Thank you DHS 🫱🏾🫲🏿🫱🏾🫲🏿
August 3, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your kind feedback! 😊 We're delighted to hear that you had a great experience with us.
Your support means a lot to our team, and we truly appreciate you choosing Dream Home Store. We hope you enjoy your purchase, and we look forward to serving you again in the future. 🫱🏾🫲🏿
Warmest regards,
The DHS Team 💫
We’re really pleased with our purchase
We’re really pleased with our purchase. Our delivery driver Lukas also helped is with a last minute change and even lifted the bed frame into our house for us. The flexibility was much appreciated!
July 15, 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re really pleased with your purchase.
It’s fantastic to know that Lukas was able to help with your last-minute change and went the extra mile by bringing the bed frame into your home. We’re so pleased that his flexibility and helpfulness made your delivery experience even better. We’ll be sure to pass your kind words on to him.
Thank you for choosing us and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future!
Warmest regards,
The DHS Team 💫
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