Dream Jackpot Reviews 50

TrustScore 2 out of 5

2.1

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Rated 5 out of 5 stars

Dream jackpot is a no nonsense generous casino especially with free spins offers where you frequently get no deposit free spins and good deals on deposit free spins and bonuses. It has wagering requir... See more

Rated 1 out of 5 stars

Absolute scam of a site. How can you pay no win on 20 consecutive spins, to give me the scatter to pay me 20p... It's doing this on every game I play, fishing frenzy scatter, no fisherman, Horus scatt... See more

Rated 1 out of 5 stars

Requested withdrawal, been waiting 2 days and no email or withdrawal confirmation. Fully verified player. Just messaged then in live chat, and got told it can be over 48 hours and someone will contac... See more

Company replied

Rated 1 out of 5 stars

This company has suddenly asked me to verify my account after me submitting withdrawals totalling £355 - they say to upload your documents via the document uploaded (which I can't access becau... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

Dream Jackpot offers a wide variety of titles that you can enjoy with our free spins no deposit offer. With just a few clicks, you'll be able to dive into the world of UK online casinos and experience our premium uk slots platform! And whether you prefer classic table games or exciting video slots, we've got you covered - our platform has an extensive collection of titles that will keep you entertained for hours on end, including "fire joker", where you are entitled to 5 free spins upon registration. Become A Member Today.


Contact info

2.1

Poor

TrustScore 2 out of 5

50 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Yes ive i won some money aswell and…

Yes ive i won some money aswell and sent all id i could and said payment has been approved but nothing has been put in bank

November 12, 2024
Unprompted review
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Reply from Dream Jackpot

Hi Tanith

We're sorry to hear you had a negative experience with us.

Please provide us with your account details and we would be happy to look into this issue further and get to the bottom of this.

Rated 1 out of 5 stars

Take but won’t give back

I have deposited money using the only card I have n now I have won 600 sent and confirmed all my ID they say they can’t sent it to my back but they can take it from the same bank ? Then one says I can with draw to my parents bank now they can’t do ivermectin basically Been robbed who do I contact legally

October 10, 2024
Unprompted review
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Reply from Dream Jackpot

Hi Gavin

We're sorry to hear you had a negative experience with us.

Please provide us with your account details and we would be happy to look into this issue further and get to the bottom of this.

Rated 1 out of 5 stars

They locked my account and lied and said I did it!!!

I've had this site for a couple of months now and today out the blue after a text message saying I had free spins I tried to log in to find my account locked with a message saying I closed it! I go on chat to a very rude person who would not listen to me kept saying I self excluded it years ago even though I never even had it then! He basically said he was going to end the chat as he can't help me! It all seems a bit suspicious to me. It wasnt the best site by far, there blueprint games never work they "time out" every time so didn't really deposit much anyway.

October 5, 2024
Unprompted review
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Reply from Dream Jackpot

Hi Nicola

I can see that your account was closed as a result of a permanent self exclusion on an account migrated into our network. We apologise for any inconvenience caused.

Rated 1 out of 5 stars

0stars AVOID AVOID AVOID!!!! scammed me of money let me…

0stars scammed me of money let me deposit £40 but didn’t let me play says pending self exclusion but I never opted to self exclude, have emailed them multiple times and never had a response, my live chat on the website does not work either, this issue has been going on for nearly a week now, I login daily to try and withdraw my funds but gives me the same error message and to contact them, my balance has dropped today without me being able to play

August 2, 2024
Unprompted review
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Reply from Dream Jackpot

Hi Keats

We're sorry to hear you had a negative experience with us.

Please provide us with your account details and we would be happy to look into this issue further and get to the bottom of this.

Rated 1 out of 5 stars

I have been trying to get hold of…

I have been trying to get hold of someone on live chat since 8.30 this morning about my withdrawal I've even emailed none has got back to me i withdrew at 1.30am Sunday morning and still saying processing all other site process straight away and send money this is the longest ive had to wait witch is very disappointing and more so that u cant contact no one yet im still tryimg now and its now 7.50pm emailed support no reply yet

July 29, 2024
Unprompted review
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Reply from Dream Jackpot

Hi Toni

Sorry you had a negative experience with us. From viewing your account we can see the withdrawal has now been processed.

Rated 1 out of 5 stars

Absolutely a scam I deposited ten…

Absolutely a scam I deposited ten pounds as it said I would get 50 free spins
Started playing the game and it crashed
Tried to contact them via email but email would not send and said message blocked
So unfair this needs to be investigated and give players their money back

July 23, 2024
Unprompted review
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Reply from Dream Jackpot

Hi Dring Lynne

We're sorry to hear you had a negative experience on site. Your feedback is extremely valuable for us to continue to improve the level of service we provide our customers.

Our support email is support@dreamjackpot.com, on the off chance you have been trying to contact us at the wrong email. We also have live chat available from 8am-midnight. Please do get in touch should you have any questions or concerns.

Rated 2 out of 5 stars

I normally have a good game on here…

I normally have a good game on here with rainbow jackpots but every time you get 2 bonuses 3rd never drops for 100
Quid I would of expected to get a decent spin but no every time they are blocked and the leprechaun get no more then 2 40 that’s a complete joke should be better payouts than what there is

July 2, 2024
Unprompted review
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Reply from Dream Jackpot

Thank you for taking the time to share your experience with us, we do appreciate all feedback received, including constructive negative opinions, as they help us improve.

As a team, we are committed to providing the best possible customer experience to all of our players, and this is why we are very sorry to read that we have not been able to meet your expectations.

If you have any remaining questions or concerns, please reach out to us and we will be glad to assist you further support@dreamjackpot.com

Rated 1 out of 5 stars

Keep emailing them to stop text…

Keep emailing them to stop text marketing me and they will not stop. Reported to the ICO and gambling commission.

March 1, 2024
Unprompted review
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Reply from Dream Jackpot

Hi B Wilks

Sorry to hear you had a negative experience with us. To resolve this issue please contact us directly via the ContactUs form or Live Chat and provide the above information in a secure way to our Customer Support service.

Rated 1 out of 5 stars

I’d like to add another review

I’d like to add another review, when you close your account because you know the sites a scam they will accuse you of needing to stop gambling. I’ve used many sites never have I been on one that doesn’t pay wins like this site zero wins. Please everyone shut down your account and Boycott this fixed company who only believe in gaining from you.

March 23, 2024
Unprompted review
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Reply from Dream Jackpot

Hi Naomi

Sorry you haven't had a positive experience with us. We go to great lengths to ensure that playtime is always fun and fair.
Our game results are generated by Random Number Generator software, which is tested by third-party compliance regulator, iTech Labs and used by the most heavily regulated gambling platforms around the world. This means that game outcomes are generated randomly and only ever based on luck.

If you have any further questions please reach out to us at support@dreamjackpot.com

Rated 1 out of 5 stars

Very poor customer service Colin should…

Very poor customer service Colin should be the man’s version of Karen. Wouldn’t recommend anyone to use this site use your money elsewhere where you are valued as a customer. Basically closed my account for me good riddance. The rest of the reviews say it all

January 6, 2024
Unprompted review
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Reply from Dream Jackpot

Hi Jay Roebuck

Sorry to hear you had a negative experience with us.

We hope you have fun next time, should you choose to play with us again.

Rated 1 out of 5 stars

This is not a fair casino for me

This is not a fair casino for me, I at least get a good gaming experience from other casinos but not this one, it goes through my money faster than water through a sieve.

August 27, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this site

Worst site ever all they do is take take take. 3 bonus features on fishin frenzy the big splash poor returns too much dead spins

August 2, 2023
Unprompted review
Rated 1 out of 5 stars

Not a fair casino for me

This is not a fair casino for me, I at least get a good gaming experience from other casinos but not this one, it goes through my money faster than water through a sieve.

July 22, 2023
Unprompted review
Rated 1 out of 5 stars

they cheat

very bad customer service...the advertisement says welcome bonus 50 free spins-big bass bonanza, but in reality they give 50 free spins starburst-the worst game...they cheat

July 2, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute scam of a site

Absolute scam of a site. How can you pay no win on 20 consecutive spins, to give me the scatter to pay me 20p... It's doing this on every game I play, fishing frenzy scatter, no fisherman, Horus scatter no wilds, road to roam on centurion, absolutely nothing. All of the blueprint games just pay you no win all the time, I've never experienced a casino that plays that way. Will be reporting for obvious fraud.

June 6, 2023
Unprompted review

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