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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and extensive knowledge, making the shopping experience enjoyable and stress-free. Many people highlight the exceptional quality of the products, noting the beautiful designs and perfect fit of the dresses. The service is frequently described as outstanding, with consumers appreciating the personalized attention and the overall magical experience. However, some customers also noted issues with customer service, citing instances of rudeness, poor communication, and being refused fittings due to company policies or lack of parental presence. There were also a few reports of receiving faulty items with snags or loose stitching, and one instance where incorrect information was provided regarding product materials.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many customers praising their helpfulness, knowledge, and... See more

Product

Reviewers mention positive feedback about product. Many customers praise the beautiful, high-quality dresses,... See more

Service

People report positive experiences with service, often highlighting the helpful and accommodating staff who... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Quality

Consumers generally express high satisfaction with the quality of products. Many reviewers describe items as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The staff were great, plenty to choose from and all dresses come in all sizes from the smallest to plus size minimum a 22. My only complaint is that there are no price tags which I feel put pressure... See more

Rated 5 out of 5 stars

I absolutely love Dress2Party! The clothes fit my figure beautifully—they’re flattering, high quality, and always make me feel amazing. I wear their dresses to press events, premieres, and for my w... See more

Rated 5 out of 5 stars

I feel like the staff went out of their way to understand who my daughter is and what makes her unique so they could find her the perfect prom dress. There were lots of varying styles and colours so I... See more

Rated 5 out of 5 stars

Really good and knowledgeable information from the staff. Appointment only business to help get the attention required. Loved that they make sure no one else at your school has the same dress as you!... See more


Company details

  1. Women's Clothing Store
  2. Dress Store

Written by the company

We are the biggest supplier of Prom Dresses & Evening wear in the UK, we stock exclusive brands such as Sherri Hill and Jovani


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

458 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Top Class Team in Liverpool

Girls in the Liverpool store were knowledgeable and fab at understanding what we wanted (even when at 1st we had no clue) they helped with many options and were patient throughout. Wouldn’t hesitate in using again for another event and recommending to friends

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience!

It was my second year shopping at Dress2Party for a prom dress and it was another great experience. The girls are all really helpful and my daughter felt at ease and comfortable trying on dresses. She chose a dress but wanted another colour in it and the girls got it shipped in for her to try in her colour and it was perfect! Thank you Dress2Party

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much Dress 2 Party for my…

Thank you so much Dress 2 Party for my Daughter amazing prom dress 🥰she felt like a million dollars in it ❤️so many people was telling her how beautiful she looked in it 😍thank you so much again & for your amazing serves 💯definitely be back xx

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

When I went to the shop they were…

When I went to the shop they were lovely and were constantly smiling and helping pick out my dream dress for my high school prom if I could have the ability to go back to that day I would happily go back and relive the day I went to the shop they were amazing ladies x

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love Dress2Party

I absolutely love Dress2Party! The clothes fit my figure beautifully—they’re flattering, high quality, and always make me feel amazing. I wear their dresses to press events, premieres, and for my work as a presenter, and I’m constantly asked where my outfits are from. The compliments about my dresses never stop!

Every time I visit the store, the staff are so helpful and friendly—they truly go above and beyond. It’s always a positive experience, which is why I keep coming back. I would thoroughly recommend Dress2Party to anyone looking for stunning, well-fitting occasion wear.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for Prom Princesses

Incredible service end to end from attentive service while choosing the gown in the London store to then having it altered at the Liverpool branch. Highly recommend for all prom princesses!

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

My daughter got her dress from the…

My daughter got her dress from the Glasgow store. We had no appointment and no plans to even go to dress 2 party. We had appointments for different shops and it was a friend that suggested while in Glasgow one day to pop in and have a look. As soon as we entered the shop Marisa the shop assistant was very lovely, very helpful and verywelcoming especially with us not even having an appointment she done all she could and more to help us. The dresses were all absolutely beautiful, but it didn't take my daughter long to pick her dress as soon as she walked in the door she saw a dress and fell in love with it she knew that was the one she wanted it was the beautiful sky blue saffron dress. We got my daughters dress very early last year as I wanted to be organised the week before prom we had a little mini heart attack with the dress as I couldn't get the zip up turned out i was just to scared to pull it, but i messeeged the shop and Marisa and the other girls couldn't have been any more helpful to make sure my cinderella got to the ball. Highly recommend the shop and the girls definitely do go above and beyond to help xx

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

The best dress shop ever

From start to finish everyone was amazing. From the moment we stepped in the door to the time we left the girls made my daughter feel like a princess. They advised us on styles and were patient whilst she tried on a few dresses until we settled on the one we wanted. I can’t thank the girls enough and would definitely recommend them if you need a dress for any special occasion.

February 18, 2025
Unprompted review

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