Dress 2 Party Reviews 458

Liverpool shop- the staff were so kind and helped me pick out the perfect dress , full of compliments,if I was to have a second prom I would 1000% go back there for a dress.

Very helpful staff on picking the dress, didn’t feel rushed so I knew I picked my dream dress. x

It was absolutely incredible!! I have prom tomorrow and found a dress I fell in love with really quickly. The customer service was incredible, and she was so kind and sweet! All dresses are absolutely gorgeous.

Fabulous dresses. The quality is amazing. Speedy delivery. Couldn’t have been happier with my prom dress

My daughter picked a dress from dress 2 party with the assistance of the fabulous girls in the store very helpful and experienced made my daughter feel at ease!!! Glad that she was the only one at her prom wearing a different dress to everyone else thank you so much

loved my dress so much it was so comfortable and really good quality. all the girls in the liverpool shop are lovely and really helpful. best experience i could of got for prom!

Fantastic selection of dresses and the staff couldn’t have been more helpful. Highly recommend.

staff are so kind and helpful ! dresses are absolutely amazing!!

Lovely place, a bit pricey. Be aware that if you change your mind about a dress that you can not get a refund. Shop assistants did not tell you that. Our dress was delivered to us , not having one in store, only after we have paid and receive an email we were made aware that you cannot return the item. Very frustrating and causing huge upset, when this is suppose to be a wonderful experience.

Really disappointed with a visit to this shop yesterday. Myself and another mother booked two appointments to take our daughters aged 15 and 16 prom dress shopping. When we arrived there were no change rooms available for the girls and this remained the case for 40 minutes (there were 3 change rooms but only one public mirror). There were two girls trying on many dresses, one ended up doing so for 1.5 hours. The shop staff did nothing to move the appointments on so that we had our allocated time/space so there was A LOT of waiting and eventually our girls ended up sharing one change room. The atmosphere and set up was not good for teens. The dresses are in American sizes so there was a lot of talk of “size zero” and to our horror they asked the girls to open their coats so they could assess their waist sizes. A girl who arrived after us was body shamed by the staff who openly said there was no point giving her a size zero dress to try on. The girls had to leave the change rooms and stand on a pedestal in front of the only mirror to be publicly viewed in their dresses, so no privacy at all and rife for comparison. Another girl who arrived after us with her mother and was also left waiting for a long time for a change room cried in front of the mirror when she came out in her first dress.
I felt the set up was very bad for all but the most confident girl’s mental health, and that there was no point having an appointment system as there was no attempt to manage this and to give the girls any space or privacy, as well as there being a lot of waiting around. I thought the body shaming and comments on size were extremely damaging. But for being there with another mum and daughter we would have left very quickly.
The dresses are extremely expensive (though some are significantly discounted on sale) but some are in poor condition with visible damage. I wish I had thought more about how this would go before we went, and I regret going to this shop and certainly won’t be repeating this experience.

I’m really disappointed with the service I had with this store. A dress arrived much later than expected and because of that I had to have it shipped in an other country because of the delay. Even then, I almost did get it on time because it took almost anothe month to finally get shipped… and they had me pay for the custom clearance which they had not informed me of (300 Euros bill). The dress is not quite worth what I paid for to start with, but with all the delays (over 2 months), the stress and the extra fees, the lack of communication or apologie about the custom issue, I absolutely don’t recommend this place. They don’t even have a person to do the adjustments on the dresses. They didn’t even suggest a special offer or a credit for a future purchase. This is ridiculous.

Went to the London store to find a dress for a black tie event! Did not disappoint the staff were amazing and really helpful love my dress I felt incredible , defo shop
Again

I've gone to Dress 2 Party London to find evening wear and loved everything about the store. From organizing the store in terms of color to the service and staff support, I cannot recommend this place more for proper evening and occasion wear.

Carolyn was super helpful, we went in with a set budget and she was so welcoming and had a selection of dresses within this. Our daughter chose a beautiful blue satin dress and Carolyn was really understanding to our daughter who really doesn't like clothes shopping. She advised us on colour and sizing, such a lovely experience!

Thank you so much for making my daughter feel a million dollars. We were in the Glasgow shop and Marisa was brilliant. Excellent experience for my daughter after having not so good experience in other prom shops.

The inventory is great but the customer service is really poor. Be careful with your order, they don't refund at all, even if they said they refund. I don't recommend it, they just want to hit their sales target. There are more websites available with the same products at a better price.

Excellent customer service and the most gorgeous dresses. I was very happy with my dress for prom and would highly recommend going to Dress 2 Party.

I visited the Leeds store in January with my Daughter, My Daughter decided on a dress, however the dress size was not in stock and she was only able to try a larger size on in store. Natalie advised us that the smaller size should fit well and if i paid for the dress there and then they could post the correct size dress out a couple of days later. When the dress arrived it was far too big around the waist and far too small around the bust, the material of the dress is different to the one my Daughter tried on in the store it was very cheap and static. When I spoke to an advisor I was told refunds are not issued when dresses are purchased in store, my Daughter did not like any other dress so a credit note is no good to us. I returned the dress a month ago now and have not received a phone call or email back, how can you sell dresses which are not identical to the ones tried on in store and not issue refunds?

What an amazing day for my daughter for her prom dress from the minute we walked in they were absolutely brilliant from getting all different dresses for her to finding the one that she fell in love with. The staff couldn’t help enough they were incredible and made you feel so welcomed. Thank you ☺️

It was my first visit to dress2party and I really enjoyed my shopping experience meeting Charlene and trying on various dresses she was so helpful, professional and stylish, she made excellent recommendations I will definitely be back and tell my friends about the shop and how helpful and friendly Charlene was I loved her style she put me at ease and helped me feel confident in myself and try new styles there was lots to choose from for every occasion My new favourtie shop Charlene made my day !!!xx