Do not order from Excellentdresslink They have never sent my pre paid dresses to me! I never will buy from another foreign company again....f#@! Super disappointed and forever tarnished! Leslie Jon... See more
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See what reviewers are saying
this company is horrific there website didn't record my delivery address correctly so i spent 3 weeks chasing yodel for it... after them telling me its being sent back to sender, i contact dress link... See more
I order boots for my girlfriend off of your site never received a tracking number or anything. it's been two weeks and still nothing this is by far the worst experience I ever had please get things to... See more
Company replied
The goods they sold were fakes (i bought what i thought would be a fingerling toy but wasn't). Refused to accept returns of them. Very disappointed. They continually delete reviews on their website t... See more
1.1
Bad
304 reviews
Hasn’t replied to negative reviews
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They are a scam!!
They are a scam!!! They cancelled our order without even letting us know. Customer service has not emailed or contacted us.
June 29, 2017
Unprompted review
Reply from Dresslink
Dear Tracy, this is Bree from Dresslink. Thanks a lot for your order DLNA7858O in our site. Your payment about your order have been refused by your local bank, please ask your local bank about your payment soon, thanks. Have a nice day.
Great Reliable Service,Quick Delivery, Awesome Product
I am a big online shopper.Online shopping is a great thing for people who don't have much more time.I always purchase online.
All products in discounted price, we can see a variety of products on the shopping site.I purchased some product from dresslink.com Shopping.I was surprised to know that they are selling an extremely high-quality product at a very low & discount price. The package was so safely packed, and well.I was amazed to the that incredibly awesome looking package.The efforts show how sincere they are in the serving.
Their customer service is very helpful.They always work to resolve any issues.I really love that and very satisfied.
It's a fantastic website & highly recommended site by me.
It was a nice experience with dresslink.com.Thanks Dresslink for the great services at great convenience!!!
June 29, 2017
Unprompted review
Reply from Dresslink
Dear Lucia, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods , cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
Have been a regular customer of …
Have been a regular customer of Dresslink. Recently ordered shirts and very much satisfied with the product quality and stitching. Also recommended to few friends as well.
June 20, 2017
Unprompted review
Reply from Dresslink
Dear Faisal, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods , cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
Feels like a scam
Paid for this on April 10 and it's 2months now and still nothing. According to the shipping that I paid for, it was supposed to arrive in 25 days. There's not even a number or link to contact customer service. My order number is DLN49L7C6.
June 9, 2017
Unprompted review
Reply from Dresslink
Dear Leslie, this is Bree from Dresslink. Thanks a lot for your order in our site. You paid your order DLN49L7C6 on 2017-04-10 21:53:59 and we shipped out for you on 2017-04-11 15:53:01 with tracking number : RM772535582CN. You can track your parcel here: http://www.17track.net/en/track?nums=RM772535582CN&fc=0 Your parcel have arrived your country, it waiting for you to pick up in your local post office. Please choose the post office which closet your house to ask your parcel. Courier will help you soon. If you have any more request, you can contact me in live chat or email address: service@dresslink.com, I will try my best to help you as soon as I can. Have a nice day!
I ordered 2hoodies over two months ago …
I ordered 2hoodies over two months ago and when I tried to sign in to check the status of my order it said my email didn't exist. They have no contact us tab so I feel like they just took my money. Very disappointed and dissatisfied. How do I even contact them??
June 7, 2017
Unprompted review
Reply from Dresslink
Dear Beki, this is Bree from dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day !
im still waiting for my item its been …
im still waiting for my item its been almost 2 months im veryyyyyyyyyyyy disapointed with this webside im never gonna buy anything again in here take tooooooo long to get our items....
June 1, 2017
Unprompted review
Reply from Dresslink
Dear Alejandra, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day !
Still haven't Gotten my order...
I ordered my Hoosier over a month ago and still haven't received them..
I'm Very disappointed
My number is DLN86U91K
May 23, 2017
Unprompted review
Reply from Dresslink
Dear Lisa Fuks, this is Bree from Dresslink. Thanks a lot for your order . You paid your order DLN86U91K on 2017-04-15 11:26:43 and I shipped out for you on 2017-04-15 22:10:26 with tracking number RS732789972NL , you can track it here: http://www.17track.net/en/track?nums=RS732789972NL&fc=0
Your parcel have arrived your country now ,you will get it soon, please kindly waiting for it ,thanks.
1st time shopping on here and I receive nothing. Im going to sue if im not giving what I paid for or my money back!!!!!
My name is brandi eades I wan from lac du flambeau wi 54538 I ordered a sweater I was suppose to get a month ago! My order number is DLN073JG5
I never recieved it. it says delivered and I never received it. It's a large sheer lace sleeved hoodie drark grey! I want my sweater fast or a refund! If I dont get my stuff or my money I am going to a lawyer and I am going to sue and shut you down! My first time shopping with you I paid $18.66 and you mess it up!
May 20, 2017
Unprompted review
Reply from Dresslink
Dear Brandi, this is Bree from Dresslink. Thanks a lot for your order. Your order DLN073JG5, you paid it on 2017-04-26 17:05:56 and I shipped out for you on 2017-04-27 13:45:12, the tracking number is RM773065205CN ,you can track it here: http://www.17track.net/en/track?nums=RM773065205CN&fc=0
The shipping time to your country is about 20 to 25 business days. Please kindly waiting for your parcel for a few more days , you will get it soon, thanks.
So dissapointed !
I ordered 5 items about 2 months ago and I just got 4 of them. One item is missing. I spend $30 on a hoddie I didn't get. I'm so dissapointed. I used to buy here every time I had the money and every time it got on time and complete. What happened? Now I buy here again and it arrives late and incomplete. I just lost $30. I don't trust you anymore dresslink. Btw my order number is DLN10O01W. Thank you for your time.
May 19, 2017
Unprompted review
Reply from Dresslink
Dear Kat, this is Bree from Dresslink. Thanks a lot for your order DLN10O01W. In your order , the item SVH031640_S is out of stock and we have full refund you 22.20 dollars about it ,please check soon, thanks.
Missing item!?!
I am a verry happy costumer for a while now. I just happened to spend like €231.92 including shipping on 23 items. Sadly I only received 22 items while I paid for the last item too
The item that i miss now is:
a gold sequined O-neck short sleeve
Top that I paid €10.36 for.
I used the tracking code and it says that everything is delivered but as I stated I miss 1 item
My Order number: DLN7FA244
Al I want is to get that last item. Because I never had trouble with this and love shopping here. So please make my day and help me get my clothing matches complete.
May 7, 2017
Unprompted review
Reply from Dresslink
Dear Francis , this is Bree from Dresslink. Thanks a lot for your order in our site.
In your order DLN7FA244_CN, you ordered 23 pieces items and we only shipped 22 items for you for the item SVH031099_GO_M is out of stock and we have full refund you item fee and shipping fee , totally 10.55 EUR about it for you ,you will get your refund in the account which you paid your order in 2 to 3 days. I sincerely apologize for this inconvenience and beg your forgiveness.
Where is my order?????
I ordered from here weeks ago and still haven't recieved my order. My order number is DLN8S60Z5 and I want to know where it is
May 5, 2017
Unprompted review
Reply from Dresslink
Dear Rosa, this is Bree from Dresslink. Thanks a lot for your order. DLN8S60Z5 have been shipped out on 2017-04-15 15:52:46 with tracking number RM772690896CN . You can track it here: http://www.17track.net/en/track?nums=RM772690896CN&fc=0
You will get your parcel in a few days.
I have bought from here before with no …
I have bought from here before with no hassels but this order is taking so long to deliver. In order thingyo in my account it just says delivery but cant see what else. My order is DLNL9M297. and i want to know where it is. Dont have an email for this order either. Will be pussed off if i dont get it soon or at all cause its over $50....
April 29, 2017
Unprompted review
Reply from Dresslink
Dear Tessa , this is Bree from Dresslink. Thanks a lot for your order in our site. Your order DLNL9M297 have been shipped out on 2017-04-01 20:31:27 with tracking number RM761244685CN, you can track it here: http://www.17track.net/en/track?nums=RM761244685CN&fc=0 Please waiting for your parcel and you will get it in a few days, thanks.
I order two dresses which cam up to …
I order two dresses which cam up to almost 40$ and reading these reviews are scaring me, it's DLXN11W27 and I really hope this is not a scam but I've not received it yet.
April 22, 2017
Unprompted review
Reply from Dresslink
Dear Sarah, this is Bree from Dresslink. Thanks a lot for your order in our shopping site and I am sure you will get your order. Our website is a reliable website. Your order number DLXN11W27 is wrong and I tried DLNX11W27 , this one is right with your name Sarah and the amount is $40.62 CAD.
Your order DLNX11W27 you paid it on 2017-04-18 03:43:29 and I shipped out for you on 2017-04-18 22:37:34 with tracking number : RM772779001CN, you can track your parcel here : http://www.17track.net/en/track?nums=RM772779001CN&fc=0
If you have any more request, you can contact me in live chat or email address: service@dresslink.com, I will try my best to help you as soon as I can. Have a nice day!
Run for your life, bank account life, and family life
I wanted a skater gown for a wedding and dress link had the perfect one, not thinking about looking at the reviews I went on to purchase the dress and a bow belt accessories to go with the dress my total came out to 42.50 I paid for express shipping considering I needed it by April 29, and once I paid and received the order number. I went to read reviews and I was hoping my experience wasn't going to be a bad one, it made me nervous so I went back to check my order it said canceled and they had already took the money out the bank. After stalking the Web for customer service numbers I called four or five, never got through....so had to go to the computer found one number left a message only for a lady to email me to tell me I need to get a refund from my bank....please don't buy here...and to reply back to your comment...the other things I ordered wouldn't allow me to combine them in one order or delete them. So I clearly created a new order and purchased it with a tracking number of DLNS119Q that said Payment was received. I spoke to my bank and I would have to go through claim services because the transaction posted. We've spoken about this already.86-0775-89619517 is the number I've been calling only to not get an answer. Thank you again, wish your company luck....just don't charge my account since I don't have the option to delete it on my own and we're fine.
April 21, 2017
Unprompted review
Reply from Dresslink
Dear Mz. King. thanks a lot for your order in our site. Your payment about your order have been refused by your local bank, please ask your local bank about your payment soon, thanks. You will not lose any of your money, you can ask your local bank the reason in details ,hope you can fix that soon. Have a nice day!
F-ing ridiculous!!!!
My tracking number is #DLN4G5X28 I've tried tracking my hoodie and get no information or even and answer when I email them and/or call them it's been 4 months!!!
April 6, 2017
Unprompted review
Reply from Dresslink
Dear Shykela, this is Bree from Dresslink. Thanks a lot for your order DLN4G5X28. You paid your order DLN4G5X28 on 2017-03-06 12:22:42 and I have shipped out for you on 2017-03-06 20:38:14 with tracking number RM757589376CN, Now is 2017-4-7 , only passed 23 business days, and your shipping way shipping time is about 25 to 30 business days to your country. You can track your parcel here: http://www.17track.net/en/track?nums=RM757589376CN&fc=0 Hope you can get your parcel soon. If you have any more request, you can contact me in live chat or email address: service@dresslink.com, I will try my best to help you as soon as I can. Have a nice day!
I finally got my order but I will like ll
I finally got my order but I will like to get a smaller size. Is to a way to it a smaller size? I say y'all should have a button that let you return and a button that let you exchange sizes like amazon and they give you like 2 months to decide if you want to exchange or return the amount that's one reason I buy most of my stuff off that.
April 5, 2017
Unprompted review
Reply from Dresslink
Dear Carolyn, this is Bree from dresslink. Thanks a lot for your order in our site and so sorry about the size not fit problem. Is it convenient for you to take some photos about the problem? The photos should including the items you have received and the bag, the white paper on the bag, so that I can check your problem as soon as possible.Sorry for the inconveniences and I beg your forgiveness. I will give you a solution later and Await your reply.
THESE SCAMMERS SHOULD BE CHARGED...
I ordered a hoodie on March 3rd and it is now the 30th. There is no shipping information on it and no customer service number to call. I think this place is a scam. I want my hoodie or A FULL refund. This company is horrible dont get ripped off like I did. ROSEWE is also a scam site. China based company ripping tons of people off everday. I hope both companies get a class action lawsuit against them for there actions. ORDER # DLN6R30D4
March 30, 2017
Unprompted review
Reply from Dresslink
Dear Casey, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day !
Bad company who will not refund your money even 4 months later
I ordered shoes for my Niece day before Christmas 2016, with 3 to 4 weeks of waiting we contacted company only through email, they claim it was shipped even gave shipping date with tracking number NEVER came!! Bree I ask for my money and she tells me they can't refund what's been shipped!! 4 months later..Really!! Last night was told it's held up in customs and I should have it in 7 to 9 days!! No I DON'T WANT IT KEEP IT GIVE ME MY MONEY BACK!!! I WILL POST EVERY PLACE I CAN UNTIL YOU COMPLY!!! YOUR COMPANY IS FAKE STOP SCAMMING US!! NEXT STEP... CONTACT GOVERNMENT!!! RETURN MY MONEY BREE!!!....ORDER # RL154936092CN
March 28, 2017
Unprompted review
Reply from Dresslink
Dear Frances, thanks a lot for your order DLN9W713G_CN in our shopping site. You paid your order on 2016-12-31 03:04:40 and I shipped out for you on 2017-01-02 12:08:22 with tracking number RL154936092CN, You can track your parcel here: http://www.17track.net/en/track?nums=RL154936092CN&fc=0 China post with tracking number shipping way do not update tracking information after the parcel leaved China, you can ask the parcel tracking details in your country in your local post office with your tracking number and hope you can get your parcel soon, thanks a lot.
Never got order
Of course someone replied to me with a link to the tracking website thinking it would make a difference. I got scammed. DO NOT BUY FROM THIS WEBSITE. Some people get lucky and actually get stuff, most do not. My order number is #DLNI3844W. I would like a refund.
March 27, 2017
Unprompted review
Reply from Dresslink
Dear Kat, this is Bree from Dresslink. Thanks a lot for your order DLNI3844W in our site. You paid your order on 2017-01-15 02:26:38 and I shipped out for you on 2017-01-18 13:46:31 with tracking number RL154600805CN, you can track it here: http://www.17track.net/en/track?nums=RL154600805CN&fc=0 China post with tracking number shipping way do not update tracking information after the parcel leaved China, you can ask the parcel tracking details in your country in your local post office with your tracking number and hope you can get your parcel soon, thanks a lot.
Just scammers!
I ordered a hat on 24th of December 2017. The order was paid right away.
They answered order was received, sand my order number and tracking number. I haven't resieved anything so far.I sand to the service a lot of e-mails. They first answered I had to be patient. The last their answer
was that I had to resieve my percel and adviced me to check out in my
local post office.I checked out but they said it wasn't received the parcel
with such tracking number.I insist on to resieve the hat, or to refund the
Money.
March 4, 2017
Unprompted review
Reply from Dresslink
Dear Bozhidara, this is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day !
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