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Dressly Reviews 

8,608
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 7,083 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful, friendly, and professional customer service, noting that staff are excellent and quick in responding to inquiries. People appreciate the prompt responses, with many issues being addressed immediately and efficiently, leading to satisfactory resolutions. The overall user experience is often described as smooth and enjoyable, helping individuals understand their style and feel confident. However, some customers also noted that product suggestions occasionally did not align with their preferences, body shape, or climate, with outfits sometimes appearing generic. Additionally, some people were dissatisfied with the subscription model, specifically mentioning unexpected charges due to automatic renewals that were not clearly communicated.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the app's ease of use and helpfulness in... See more

Product

Reviewers mention ambiguous feedback about the product, with many appreciating the idea of finding clothes... See more

Customer service

People report positive experiences with customer service, highlighting excellent, prompt, and helpful... See more

Response time

Customers consistently note positive experiences with response times, with many praising the support staff... See more

Subscription

Customers had ambiguous experiences with subscription, with many reporting issues related to unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I find that the extra items in the app are not explained and I feel that this should be explained at the beginning. It's disappointing to pay what one can afford and then find out you are not getting... See more

Company replied

Rated 4 out of 5 stars

I had an issue with accidentally clicking on having an ongoing subscription. When I discovered my mistake, I contacted Dressly by email and they unsubscribed me immediately. No questions asked and t... See more

Company replied

Rated 4 out of 5 stars

Although not for me (I am 70), I believe this service would work well for many women in a younger demographic. The capsules look thoughtfully curated and I am sure there are many who would like and be... See more

Company replied

Rated 4 out of 5 stars

The colors Dressly recommended are colors that I’m fairly drawn to already. It was nice to have the validation and also to see other shades that I don’t have or thought about to expand my palette.

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI stylist app that helps simplify fashion choices and curate personal styles. With advanced fashion AI technology at the base, it offers features like AI Body Scanner, AI Color Analysis, and AI Outfit Scanner that help users mix and match looks and built aesthtic capsules that work exclusively for them. And the Try On with AI and Digital Wardrobe features, combined with the AI Assistant, further streamline virtually testing looks before buying with an ever-evolving dataset and personal preference analysis. According to Dressly reviews, the app is truly transforming how people plan outfits and shop online.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(8,608)

8,172 reviews in the last 12 months

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Rated 5 out of 5 stars

I love it so far

I love it so far. Now I will wait to see the quality.

July 26, 2026
Dressly logo

Reply from Dressly

Dear Trish Lane,

Thank you so much for your lovely feedback. We’re delighted to hear you love Dressly so far and truly appreciate you taking the time to share your first impression.

We hope the quality meets your expectations as you continue exploring, and we’re grateful to have you with us.

Kind regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Shelley,

Thank you for your lovely note. We’re glad Dressly gave you a nice first try and made the experience feel easy to explore.

We truly appreciate you sharing your feedback.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Happy to find somthing worth it

I found this app on Instagram and I can appreciate this alot. I live on an island so small.without much clothes choices. Also being plus size and short its a tough time. So I'm excited to see how easy this app is an how nice the choices are.

July 26, 2026
Dressly logo

Reply from Dressly

Dear Bree,

Thank you so much for your lovely feedback. We’re delighted to hear Dressly feels helpful, especially in making style choices easier in a place with fewer options and for your unique fit needs.

We’re excited for you to keep exploring the app and hope it continues to make finding nice choices feel simple and inspiring.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Easy and exciting to see the various…

Easy and exciting to see the various colors and styles!

July 26, 2026
Dressly logo

Reply from Dressly

Dear Stephanie,

Thank you so much for your lovely review. We’re delighted to hear that exploring the different colors and styles felt easy and exciting.

It’s wonderful to know Dressly is making the experience enjoyable for you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Fun and exciting

Helping me figure out my wardrobe was exciting

July 26, 2026
Dressly logo

Reply from Dressly

Dear April,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly made figuring out your wardrobe feel exciting.

It means a lot to know we could help make the process feel a little more inspiring and enjoyable.

Warm regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Charlotte,

Thank you for taking the time to share your thoughts. We understand that you’re not sure at the moment, and we truly appreciate your honest feedback.

We hope Dressly can continue to be helpful as you explore it further.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Very easy to navigate

Easy to navigate

July 26, 2026
Dressly logo

Reply from Dressly

Dear Megan,

Thank you for your kind feedback. We’re delighted to hear that you found Dressly easy to navigate.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

Color

The color match was great

July 26, 2026
Dressly logo

Reply from Dressly

Dear Michele,

Thanks for sharing your thoughts with us!

It's great to know that the color analysis worked well for you! We’re constantly updating our app features, and we’d love to know what we could do to turn your experience into a full 5 stars.

If there’s anything specific you’d like to see added to your styling feed or if you need assistance with your account, please drop us a line at help@dressly.world. We’d love to hear from you!

Best regards,
Dressly Team

Rated 4 out of 5 stars

Just the beginning

Just the beginning

July 26, 2026
Dressly logo

Reply from Dressly

Dear Sandy,

Thank you for your review. We appreciate you sharing your first impression, even if it feels like just the beginning.

We hope Dressly continues to be helpful as you explore it further.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

I am just starting so a bit early to…

I am just starting so a bit early to make a review.

July 26, 2026
Dressly logo

Reply from Dressly

Dear Trisha C,

Thank you for taking the time to share your thoughts. We completely understand that it’s still early, and we appreciate you giving Dressly a try.

We hope your experience continues to be a positive one as you explore more.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Easy to use

Got my colors on first try

July 26, 2026
Dressly logo

Reply from Dressly

Dear Ele,

Thank you so much for your lovely feedback. We’re delighted to hear that you got your colors on the first try — what a great result.

It means a lot to know Dressly could make the experience feel clear and easy.

Warm regards,
Dressly Team

Rated 1 out of 5 stars

Horrible Customer Service

Not only were the samples to persuade absolutely horrible. Customer support is horrendous. I asked for a refund very quickly and spent hours trying to get my money back - we will give you… Give me a break. This is not let’s make a deal. It is my money!!

July 26, 2026
Dressly logo

Reply from Dressly

Dear Ann,

Thank you for letting us know about your experience!

We sincerely apologise for any inconvenience caused; it was never our intention to leave you frustrated. Our support team have already contacted you to clarify and make everything right.

Best regards,
Dressly Team

Rated 5 out of 5 stars

Journey was fruitful learned so much

Journey was fruitful learned so much

July 26, 2026
Dressly logo

Reply from Dressly

Dear Kim,

Thank you so much for your lovely feedback. We’re delighted to hear your journey with Dressly was fruitful and that you learned so much along the way.

It means a lot to know the experience was valuable to you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

So much great information!

So much great information!

July 26, 2026
Dressly logo

Reply from Dressly

Dear Kim,

Thank you so much for your lovely feedback. We’re delighted to hear you found so much great information with Dressly.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Awesome

Awesome
Seems so real

July 26, 2026
Dressly logo

Reply from Dressly

Dear Dinkleboo- MeMa,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly feels so real to you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Don’t give up. Make yourself feel yourself again

I have enjoyed looking at the inspo outfits

July 26, 2026
Dressly logo

Reply from Dressly

Dear Christa,

Thank you so much for your lovely feedback. We’re delighted to hear you’ve enjoyed exploring the inspo outfits.

It’s wonderful to know Dressly is bringing you style inspiration.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

fabrics and styles

Teaching about fabrics and styles

July 26, 2026
Dressly logo

Reply from Dressly

Dear Maureen Sebald,

Thank you for your lovely feedback. We’re so pleased to hear that Dressly is helping teach more about fabrics and styles in a clear, helpful way.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

It’s Fun

I’m getting the hang of the app. I especially like the AI assist with curating outfits.

July 26, 2026
Dressly logo

Reply from Dressly

Dear Tread Bike Shop,

Thank you for your lovely feedback. We’re so pleased to hear you’re getting the hang of the app and enjoying the AI assist with curating outfits.

It’s wonderful to know Dressly is helping make outfit choices feel easier and more inspiring.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Personal

Personal, accurate, easy

July 26, 2026
Dressly logo

Reply from Dressly

Dear LE,

Thank you for your lovely feedback. We’re delighted to hear that Dressly feels personal, accurate, and easy to use.

It means a lot to know the experience is coming across so clearly and positively.

Warm regards,
Dressly Team

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