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Dressly Reviews 

8,611
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 7,083 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful, friendly, and professional customer service, noting that staff are excellent and quick in responding to inquiries. People appreciate the prompt responses, with many issues being addressed immediately and efficiently, leading to satisfactory resolutions. The overall user experience is often described as smooth and enjoyable, helping individuals understand their style and feel confident. However, some customers also noted that product suggestions occasionally did not align with their preferences, body shape, or climate, with outfits sometimes appearing generic. Additionally, some people were dissatisfied with the subscription model, specifically mentioning unexpected charges due to automatic renewals that were not clearly communicated.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the app's ease of use and helpfulness in... See more

Product

Reviewers mention ambiguous feedback about the product, with many appreciating the idea of finding clothes... See more

Customer service

People report positive experiences with customer service, highlighting excellent, prompt, and helpful... See more

Response time

Customers consistently note positive experiences with response times, with many praising the support staff... See more

Subscription

Customers had ambiguous experiences with subscription, with many reporting issues related to unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I find that the extra items in the app are not explained and I feel that this should be explained at the beginning. It's disappointing to pay what one can afford and then find out you are not getting... See more

Company replied

Rated 4 out of 5 stars

I had an issue with accidentally clicking on having an ongoing subscription. When I discovered my mistake, I contacted Dressly by email and they unsubscribed me immediately. No questions asked and t... See more

Company replied

Rated 4 out of 5 stars

Although not for me (I am 70), I believe this service would work well for many women in a younger demographic. The capsules look thoughtfully curated and I am sure there are many who would like and be... See more

Company replied

Rated 4 out of 5 stars

The colors Dressly recommended are colors that I’m fairly drawn to already. It was nice to have the validation and also to see other shades that I don’t have or thought about to expand my palette.

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI stylist app that helps simplify fashion choices and curate personal styles. With advanced fashion AI technology at the base, it offers features like AI Body Scanner, AI Color Analysis, and AI Outfit Scanner that help users mix and match looks and built aesthtic capsules that work exclusively for them. And the Try On with AI and Digital Wardrobe features, combined with the AI Assistant, further streamline virtually testing looks before buying with an ever-evolving dataset and personal preference analysis. According to Dressly reviews, the app is truly transforming how people plan outfits and shop online.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(8,611)

8,172 reviews in the last 12 months

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Rated 5 out of 5 stars

Personal

Personal, accurate, easy

July 26, 2026
Dressly logo

Reply from Dressly

Dear LE,

Thank you for your lovely feedback. We’re delighted to hear that Dressly feels personal, accurate, and easy to use.

It means a lot to know the experience is coming across so clearly and positively.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Great

Good thanks

July 26, 2026
Dressly logo

Reply from Dressly

Dear Paula,

Thank you for your kind words. We’re glad to hear everything was good for you.

Kind regards,
Dressly Team

Rated 4 out of 5 stars

Quick

Quick, easy and fun

July 25, 2026
Dressly logo

Reply from Dressly

Dear Michelle Joaquim Joaquim,

Thank you so much for your lovely feedback. We’re delighted to hear that you found Dressly quick, easy, and fun to use.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

It is good so far

July 26, 2026
Dressly logo

Reply from Dressly

Dear Jayde,

Thank you for your kind feedback. We’re glad to hear Dressly is good so far, and we appreciate you taking the time to share your first impression.

We hope it continues to be a helpful and enjoyable experience.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

So easy to work with I cannot thank…

So easy to work with I cannot thank them enough.

July 26, 2026
Dressly logo

Reply from Dressly

Dear Malori,

Thank you so much for your kind words. We’re delighted to hear that Dressly was so easy to work with and that you had such a positive experience.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Easy to set up and fun to fill out my…

Easy to set up and fun to fill out my prefrences

July 25, 2026
Dressly logo

Reply from Dressly

Dear Nicole Goobanoff-Singer,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly was easy to set up and fun to use while filling out your preferences.

Kind regards,
Dressly Team

Rated 1 out of 5 stars

Not happy

Not happy , I paid for the subscription and they took the 15 out then tried taking 20 out straight after. Talk about scam .

July 25, 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Marie,

We sincerely apologize for the frustration this may have caused.

Providing a transparent and trustworthy experience for our users is extremely important to us, so we take comments like yours very seriously. Please note that all additional features are optional and shown during setup with a clear choice to either add them or skip, so charges cannot be applied without confirmation.

We forwarded your request to our support team. They will review your request carefully and provide you with all the necessary details regarding the charges. We appreciate your patience and will do our best to resolve this situation as quickly as possible.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

I just started using it

I just started using it

July 25, 2026
Dressly logo

Reply from Dressly

Dear Amber Johnston,

Thank you for taking the time to share your first impression. We’re glad to hear you’ve just started using Dressly, and we hope it continues to feel helpful as you explore it further.

Kind regards,
Dressly Team

Rated 4 out of 5 stars

Two subscriptions

I somehow got two subscriptions to Dressly. The customer service team worked fast in getting it sorted out. Thanks.

July 22, 2026
Dressly logo

Reply from Dressly

Dear Cheryl Lindner,

Thank you for your feedback. We’re glad our customer service team was able to sort this out quickly for you.

We appreciate you taking the time to let us know, and we’re happy we could help.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Easy

Easy, simple and quick but seems robust

July 25, 2026
Dressly logo

Reply from Dressly

Dear Hineata,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly feels easy, simple, and quick, while still seeming robust.

It’s wonderful to know the experience is coming across in such a balanced way.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Easy to use

Easy to use, good choices

July 25, 2026
Dressly logo

Reply from Dressly

Dear MARGARET LEWIS,

Thank you for your lovely feedback. We’re so pleased to hear that Dressly feels easy to use and offers good choices.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

It was a fun and interesting way to…

It was a fun and interesting way to update my wardrobe.

July 25, 2026
Dressly logo

Reply from Dressly

Dear Shana,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly was a fun and interesting way to update your wardrobe.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Really helpfull

July 25, 2026
Dressly logo

Reply from Dressly

Dear Joyce Presho,

Thank you so much for your kind words. We’re delighted to hear Dressly has been really helpful for you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear camisi,

Thank you for your lovely feedback. We’re glad to hear you found there’s a lot to choose from.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

Thanks

It was awesome

July 25, 2026
Dressly logo

Reply from Dressly

Dear Cameron,

Thank you so much for your feedback! We are thrilled to hear that you had an awesome experience with Dressly.

We noticed your 3-star rating and would love to make your experience even better. If there is anything specific we can improve or if you need any assistance, please feel free to reach out to our support team at help@dressly.world. We are always happy to help!

Best regards,
Dressly Team

Rated 1 out of 5 stars

I do not know how I subscribed but I…

I do not know how I subscribed but I was charged almost 200euros over 3 months and I never received any personalized service only one generic newsletter.
I asked for a refund, let's see what happens.

July 1, 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Carol,

We’re sorry for the inconvenience you’ve encountered.

We understand how concerning unexpected charges can feel. Please note that all pricing are presented during signup before any payment is completed, and charges cannot be applied without confirmation. That said, we recognize how this may not have been clear in your case, and your feedback is very valuable.

We forwarded your request to our support team. They will review your request carefully and provide you with all the necessary details regarding the charges. We appreciate your patience and will do our best to resolve this situation as quickly as possible.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Quite good.

Quite good.

July 25, 2026
Dressly logo

Reply from Dressly

Dear Karin,

Thank you for your kind feedback. We’re glad to hear you found Dressly quite good.

We truly appreciate you taking the time to share your thoughts.

Kind regards,
Dressly Team

Rated 1 out of 5 stars

Im new to this apt

Im new to this apt, and finding its jumping and not saving choices

July 25, 2026
Dressly logo

Reply from Dressly

Dear Alison,

We’re sorry for the inconvenience you’ve encountered.

We forwarded your request to our support team. They will review your request carefully and provide you with all the necessary details regarding this matter. We appreciate your patience and will do our best to resolve this situation as quickly as possible.

Best regards,
Dressly Team

Rated 4 out of 5 stars
Dressly logo

Reply from Dressly

Dear Mark,

Thank you for your lovely feedback. We’re delighted to hear you found Dressly nice, informative, and easy to use.

It means a lot to know the experience felt clear and helpful.

Kind regards,
Dressly Team

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