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Dressly Reviews 

8,625
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 7,083 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful, friendly, and professional customer service, noting that staff are excellent and quick in responding to inquiries. People appreciate the prompt responses, with many issues being addressed immediately and efficiently, leading to satisfactory resolutions. The overall user experience is often described as smooth and enjoyable, helping individuals understand their style and feel confident. However, some customers also noted that product suggestions occasionally did not align with their preferences, body shape, or climate, with outfits sometimes appearing generic. Additionally, some people were dissatisfied with the subscription model, specifically mentioning unexpected charges due to automatic renewals that were not clearly communicated.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the app's ease of use and helpfulness in... See more

Product

Reviewers mention ambiguous feedback about the product, with many appreciating the idea of finding clothes... See more

Customer service

People report positive experiences with customer service, highlighting excellent, prompt, and helpful... See more

Response time

Customers consistently note positive experiences with response times, with many praising the support staff... See more

Subscription

Customers had ambiguous experiences with subscription, with many reporting issues related to unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I find that the extra items in the app are not explained and I feel that this should be explained at the beginning. It's disappointing to pay what one can afford and then find out you are not getting... See more

Company replied

Rated 4 out of 5 stars

I had an issue with accidentally clicking on having an ongoing subscription. When I discovered my mistake, I contacted Dressly by email and they unsubscribed me immediately. No questions asked and t... See more

Company replied

Rated 4 out of 5 stars

Although not for me (I am 70), I believe this service would work well for many women in a younger demographic. The capsules look thoughtfully curated and I am sure there are many who would like and be... See more

Company replied

Rated 4 out of 5 stars

The colors Dressly recommended are colors that I’m fairly drawn to already. It was nice to have the validation and also to see other shades that I don’t have or thought about to expand my palette.

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI stylist app that helps simplify fashion choices and curate personal styles. With advanced fashion AI technology at the base, it offers features like AI Body Scanner, AI Color Analysis, and AI Outfit Scanner that help users mix and match looks and built aesthtic capsules that work exclusively for them. And the Try On with AI and Digital Wardrobe features, combined with the AI Assistant, further streamline virtually testing looks before buying with an ever-evolving dataset and personal preference analysis. According to Dressly reviews, the app is truly transforming how people plan outfits and shop online.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(8,625)

8,172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a fun and interesting way to…

It was a fun and interesting way to update my wardrobe.

July 25, 2026
Dressly logo

Reply from Dressly

Dear Shana,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly was a fun and interesting way to update your wardrobe.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Really helpfull

July 25, 2026
Dressly logo

Reply from Dressly

Dear Joyce Presho,

Thank you so much for your kind words. We’re delighted to hear Dressly has been really helpful for you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear camisi,

Thank you for your lovely feedback. We’re glad to hear you found there’s a lot to choose from.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

Thanks

It was awesome

July 25, 2026
Dressly logo

Reply from Dressly

Dear Cameron,

Thank you so much for your feedback! We are thrilled to hear that you had an awesome experience with Dressly.

We noticed your 3-star rating and would love to make your experience even better. If there is anything specific we can improve or if you need any assistance, please feel free to reach out to our support team at help@dressly.world. We are always happy to help!

Best regards,
Dressly Team

Rated 1 out of 5 stars

I do not know how I subscribed but I…

I do not know how I subscribed but I was charged almost 200euros over 3 months and I never received any personalized service only one generic newsletter.
I asked for a refund, let's see what happens.

July 1, 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Carol,

We’re sorry for the inconvenience you’ve encountered.

We understand how concerning unexpected charges can feel. Please note that all pricing are presented during signup before any payment is completed, and charges cannot be applied without confirmation. That said, we recognize how this may not have been clear in your case, and your feedback is very valuable.

We forwarded your request to our support team. They will review your request carefully and provide you with all the necessary details regarding the charges. We appreciate your patience and will do our best to resolve this situation as quickly as possible.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Quite good.

Quite good.

July 25, 2026
Dressly logo

Reply from Dressly

Dear Karin,

Thank you for your kind feedback. We’re glad to hear you found Dressly quite good.

We truly appreciate you taking the time to share your thoughts.

Kind regards,
Dressly Team

Rated 1 out of 5 stars

Im new to this apt

Im new to this apt, and finding its jumping and not saving choices

July 25, 2026
Dressly logo

Reply from Dressly

Dear Alison,

We’re sorry for the inconvenience you’ve encountered.

We forwarded your request to our support team. They will review your request carefully and provide you with all the necessary details regarding this matter. We appreciate your patience and will do our best to resolve this situation as quickly as possible.

Best regards,
Dressly Team

Rated 4 out of 5 stars
Dressly logo

Reply from Dressly

Dear Mark,

Thank you for your lovely feedback. We’re delighted to hear you found Dressly nice, informative, and easy to use.

It means a lot to know the experience felt clear and helpful.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Gave me a lot of clarity on a subject I…

Gave me a lot of clarity on a subject I have been thinking about for years and all that in a fun easy way. I’m very grateful for this experience and guidance.

July 25, 2026
Dressly logo

Reply from Dressly

Dear Hildy,

Thank you so much for your lovely words. We’re truly glad Dressly could bring you clarity on something you’ve been thinking about for years, and in a fun, easy way.

It means a great deal to know the experience and guidance felt valuable to you.

Kind regards,
Dressly Team

Rated 1 out of 5 stars

Suggestions are terrible and pricing is…

Suggestions are terrible and pricing is shady. Way too expensive. No heads up that the introductory price is ending and you will be billed the full 120 for 6 MONTHS...even though you never use it.

July 24, 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Kristie,

Thank you for sharing your feedback with us.

We take your comments regarding our pricing and subscription terms very seriously, and we will certainly take this into account as we work to improve our communication and service. Subscription and renewal terms are clearly presented for review prior to purchase, and subscriptions can be easily managed or canceled directly within the app settings at any time according to your preference.

Personalization in Dressly is based on the information you provide — such as your quiz answers, preferences, and photos. The more accurate and complete your input, the more tailored your recommendations will be. You can update your inputs in Settings at any time to fine-tune your experience, and simply liking outfits or individual items also helps our algorithm better learn your taste.

If you have any questions about your subscription or need assistance, please feel free to contact our support team at help@dressly.world so we can assist you directly.

Best regards,
Dressly Team

Rated 4 out of 5 stars

I don't know yet

Great. I have not bought any outfits yet

July 23, 2026
Dressly logo

Reply from Dressly

Dear Gi,

Thank you for your kind feedback. We’re glad to hear you’re finding Dressly great so far, even before making a purchase.

We hope the experience continues to feel helpful and inspiring as you explore more.

Kind regards,
Dressly Team

Rated 4 out of 5 stars

It’s my first time on the app when I…

It’s my first time on the app when I like what I saw I wanna see more I don’t wanna have to wait. Wait I like it so far thank you

July 24, 2026
Dressly logo

Reply from Dressly

Dear Kelly St.Amand,

Thank you for trying Dressly and for sharing your first impressions. We’re glad to hear you like what you’ve seen so far and that you want to explore more.

We appreciate your patience and your kind words, and we hope you continue enjoying the app.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

It's really fun

July 24, 2026
Dressly logo

Reply from Dressly

Dear Jean,

Thank you so much for your lovely feedback. We’re delighted to hear that you’re finding Dressly really fun to use.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Good one idea

July 24, 2026
Dressly logo

Reply from Dressly

Dear Rizza,

Thank you for your kind words. We’re glad to hear Dressly gave you a good idea.

We truly appreciate you taking the time to share your feedback.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

I just want to find great pieces of…

I just want to find great pieces of clothing to wear.

July 24, 2026
Dressly logo

Reply from Dressly

Dear Brianne,

Thank you for sharing that. We love that Dressly can support your search for great pieces to wear, and we’re glad to be part of your style journey.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

I’m still a bit confused

I’m still a bit confused

July 24, 2026
Dressly logo

Reply from Dressly

Dear Lindy Manson,

Thank you for taking the time to share your feedback. We’re sorry to hear things still feel a bit confusing.

We appreciate your honesty and hope Dressly becomes clearer and more helpful as you continue exploring it.

Kind regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Sandy,

Thank you for your kind feedback. We’re glad to hear Dressly has been easy to use so far.

We truly appreciate you taking the time to share your experience.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

they got it right -

I believe they got it right -
Especially with the color scheme.
I do most of my clothes shopping on-line now so I don't get to see the new styles per se

July 24, 2026
Dressly logo

Reply from Dressly

Dear Mona,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly got it right for you, especially with the color scheme.

It means a lot to know our guidance is helpful as you shop online and explore new styles.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Great to ideas of what to look for and…

Great to ideas of what to look for and when to look for them

July 24, 2026
Dressly logo

Reply from Dressly

Dear Shirley GOUGH,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly is helping you with ideas of what to look for and when to look for them.

It means a lot to know our guidance is making your style journey feel clearer and more inspiring.

Kind regards,
Dressly Team

Rated 3 out of 5 stars

It's kinda of cumbersome.

It a lengthy process, I don't have the time for all the questions.

July 24, 2026
Dressly logo

Reply from Dressly

Dear Sandi,

Thank you for sharing your feedback.

We understand that answering a longer series of questions may not suit everyone's schedule. The questionnaire is designed to help create recommendations that are tailored specifically to your style, preferences, and goals, making your experience as personalized as possible.

We appreciate you taking the time to share your thoughts, as feedback like yours helps us continue improving the experience.

Kind regards,
Dressly Team

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