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Dressly Reviews 

8,632
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 7,083 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful, friendly, and professional customer service, noting that staff are excellent and quick in responding to inquiries. People appreciate the prompt responses, with many issues being addressed immediately and efficiently, leading to satisfactory resolutions. The overall user experience is often described as smooth and enjoyable, helping individuals understand their style and feel confident. However, some customers also noted that product suggestions occasionally did not align with their preferences, body shape, or climate, with outfits sometimes appearing generic. Additionally, some people were dissatisfied with the subscription model, specifically mentioning unexpected charges due to automatic renewals that were not clearly communicated.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the app's ease of use and helpfulness in... See more

Product

Reviewers mention ambiguous feedback about the product, with many appreciating the idea of finding clothes... See more

Customer service

People report positive experiences with customer service, highlighting excellent, prompt, and helpful... See more

Response time

Customers consistently note positive experiences with response times, with many praising the support staff... See more

Subscription

Customers had ambiguous experiences with subscription, with many reporting issues related to unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I find that the extra items in the app are not explained and I feel that this should be explained at the beginning. It's disappointing to pay what one can afford and then find out you are not getting... See more

Company replied

Rated 4 out of 5 stars

I had an issue with accidentally clicking on having an ongoing subscription. When I discovered my mistake, I contacted Dressly by email and they unsubscribed me immediately. No questions asked and t... See more

Company replied

Rated 4 out of 5 stars

Although not for me (I am 70), I believe this service would work well for many women in a younger demographic. The capsules look thoughtfully curated and I am sure there are many who would like and be... See more

Company replied

Rated 4 out of 5 stars

The colors Dressly recommended are colors that I’m fairly drawn to already. It was nice to have the validation and also to see other shades that I don’t have or thought about to expand my palette.

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI stylist app that helps simplify fashion choices and curate personal styles. With advanced fashion AI technology at the base, it offers features like AI Body Scanner, AI Color Analysis, and AI Outfit Scanner that help users mix and match looks and built aesthtic capsules that work exclusively for them. And the Try On with AI and Digital Wardrobe features, combined with the AI Assistant, further streamline virtually testing looks before buying with an ever-evolving dataset and personal preference analysis. According to Dressly reviews, the app is truly transforming how people plan outfits and shop online.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(8,632)

8,172 reviews in the last 12 months

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Rated 5 out of 5 stars

they got it right -

I believe they got it right -
Especially with the color scheme.
I do most of my clothes shopping on-line now so I don't get to see the new styles per se

July 24, 2026
Dressly logo

Reply from Dressly

Dear Mona,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly got it right for you, especially with the color scheme.

It means a lot to know our guidance is helpful as you shop online and explore new styles.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Great to ideas of what to look for and…

Great to ideas of what to look for and when to look for them

July 24, 2026
Dressly logo

Reply from Dressly

Dear Shirley GOUGH,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly is helping you with ideas of what to look for and when to look for them.

It means a lot to know our guidance is making your style journey feel clearer and more inspiring.

Kind regards,
Dressly Team

Rated 3 out of 5 stars

It's kinda of cumbersome.

It a lengthy process, I don't have the time for all the questions.

July 24, 2026
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Reply from Dressly

Dear Sandi,

Thank you for sharing your feedback.

We understand that answering a longer series of questions may not suit everyone's schedule. The questionnaire is designed to help create recommendations that are tailored specifically to your style, preferences, and goals, making your experience as personalized as possible.

We appreciate you taking the time to share your thoughts, as feedback like yours helps us continue improving the experience.

Kind regards,
Dressly Team

Rated 1 out of 5 stars

Unexpected further charges...

I like the idea that Dressly portrays - helping women to find and purchase clothes more suited to ones body. I initially signed up for 4 weeks just to see what kind of support I might expect. They have auto renew features - which are not trustworthy. I received a second charge to my Paypal fairly quickly when they upped my paid level of support. I was unable to even access my lower level of support without indicating a yes for further. BUT I did NOT get asked for an okay to a further charge on my Paypal. SO NOT PLEASED WITH THIS COMPANY AT ALL.

July 18, 2026
Unprompted review
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Reply from Dressly

Dear Deb,

We sincerely apologize for the frustration this may have caused.

We would like to clarify that Dressly does not have different levels or tiers of support. When signing up, an initial trial period is often offered, after which the plan automatically renews into a regular subscription. If the trial is canceled before the renewal date, access to the features ends, which is why agreeing to continue is required to maintain access to the service.

Please note that subscription and renewal terms are clearly presented for review prior to purchase, and subscriptions can be easily managed or canceled directly within the app settings at any time according to your preference.

We were unable to locate your account because an email address was not provided with your review. If you have any questions about your charges or need help with your account, please feel free to contact our support team at help@dressly.world so we can review this for you and assist you directly.

Best regards,
Dressly Team

Rated 5 out of 5 stars

Newbie!

Very detailed questionnaire. Ability to have color analysis a plus!

July 24, 2026
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Reply from Dressly

Dear Sarah,

Thank you so much for your lovely feedback. We’re delighted to hear that you found the questionnaire very detailed and that the color analysis was a highlight for you.

It’s wonderful to know Dressly is adding value to your experience.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

The outfits they put together look…

The outfits they put together look great. I’m excited to try this. I need a new wardrobe.

July 24, 2026
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Reply from Dressly

Dear Monda,

Thank you so much for your lovely feedback. We’re delighted to hear the outfits we put together caught your attention and that you’re excited to try Dressly.

We hope it helps make your wardrobe refresh feel inspiring and enjoyable.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Love it

Love it. It gives me out of the buzz ideas and the pictures are spot on

July 24, 2026
Dressly logo

Reply from Dressly

Dear Angelia Lytle,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly is giving you fresh ideas and that the pictures feel spot on.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Joined as do need a new wardrobe

Joined as do need a new wardrobe. Asked questions as was confused. Support staff at Dressly were excellent and quick in responding.
However unfortunately due to personal circumstances can’t carry on for few months so tried to cancel the subscription. Couldn’t find setting on the app but sent them an email and they cancelled future payments. I will resubscribe when I can.
Good idea as reasonable clothes that I like.

July 23, 2026
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Reply from Dressly

Dear VINA AMIN,

Thank you for your thoughtful review. We’re delighted to hear that our support team was excellent and quick to respond, and that you found Dressly to be a good idea with clothing you like.

We appreciate you taking the time to share your experience, and we’ll be glad to welcome you back whenever the time feels right.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

I am just excited to see what is…

I am just excited to see what is suggested for me

July 24, 2026
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Reply from Dressly

Dear Sonia,

Thank you so much for your lovely note. We’re delighted to hear you’re excited to see what Dressly suggests for you.

We hope the recommendations feel inspiring and fun to explore.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! They resolved my issue within minutes and handled everything professionally. I’m very happy with the support I received and would definitely recommend them.

July 24, 2026
Dressly logo

Reply from Dressly

Dear Komal,

Thank you so much for your kind words. We’re delighted to hear that your issue was resolved within minutes and that you felt supported with professionalism throughout.

Your recommendation means a great deal to us, and we’re truly glad you’re happy with the service you received.

Warm regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Leah,

Thank you so much for your lovely feedback. We’re delighted to hear you found lots of great outfits to choose from.

It’s wonderful to know Dressly is offering inspiration you enjoy.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Dress up

great help!

July 24, 2026
Dressly logo

Reply from Dressly

Dear Gail,

Thank you so much for your lovely feedback. We’re delighted to hear Dressly has been a great help to you.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

So far so good

So far so good. The application process was smooth and easy. I will update my review once my capsule rolls in :)

July 23, 2026
Dressly logo

Reply from Dressly

Dear Carmen,

Thank you for your kind words. We’re delighted to hear that the application process felt smooth and easy.

We look forward to your update once your capsule arrives, and we hope it feels just as seamless.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

trust the process

visual representation of the entire eltfit

July 24, 2026
Dressly logo

Reply from Dressly

Dear Neyoka,

Thank you for your lovely feedback. We’re glad Dressly’s visual representation resonated with you and helped bring the overall look to life.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

I haven’t tried anything as of yet

I haven’t tried anything as of yet

July 23, 2026
Dressly logo

Reply from Dressly

Dear Natalie,

Thank you for taking the time to share your review.

We completely understand that trying something new can take a little time. We hope you'll have the chance to explore Dressly and discover the personalized style recommendations, color analysis, and outfit ideas created specifically for you.

We appreciate your feedback and hope your experience with Dressly will be a positive one.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Easy to use

Easy.. beautiful outfits

July 23, 2026
Dressly logo

Reply from Dressly

Dear Vickie,

Thank you so much for your lovely feedback. We’re delighted to hear you found Dressly easy to use and enjoyed the beautiful outfits.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Love the app


Love the app, very helpful suggestions and advice about out dressing well.
Great to see how outfits look on me too.
Great customer service, prompt and helpful replies to my emails.

July 23, 2026
Dressly logo

Reply from Dressly

Dear Helen Schriefers,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly has been helpful with suggestions and advice, and that you enjoy seeing how outfits look on you.

It’s also wonderful to know our customer service has been prompt and helpful. We truly appreciate your support.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

I’m having an amazing this experience

I’m having an amazing this experience

July 23, 2026
Dressly logo

Reply from Dressly

Dear pbroch,

Thank you so much for your lovely feedback. We’re delighted to hear you’re having such an amazing experience with Dressly.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Lots of choices

July 23, 2026
Dressly logo

Reply from Dressly

Dear linda,

Thank you for your feedback. We’re glad you found so many choices with Dressly.

We appreciate you taking the time to share your thoughts and hope you continue to enjoy exploring our selection.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

the staff was very helpful

the staff was very helpful, great app to explore new style

July 23, 2026
Dressly logo

Reply from Dressly

Dear Ds,

Thank you for your lovely feedback. We’re delighted to hear that our team was helpful and that you’re enjoying Dressly as a way to explore new style.

It means a lot to us to know the app is making your style journey feel inspiring and enjoyable.

Warm regards,
Dressly Team

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