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Wondershare Dr.Fone Reviews 

4,763
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 700 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process seamless, simple, and fast, praising its efficiency for restoring old iPhones and transferring data. Many successfully used the software to unlock devices, bypass FRP locks, and fix issues without iTunes, making device management significantly easier. However, some reviewers were not happy with the product's functionality, reporting it failed to unlock certain phones or detect specific models. A few others also mentioned encountering unexpected paywalls or excessive advertisements after initial claims of free tools, leading to frustration with pricing.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the process quick, easy, and... See more

Product

Customers consistently note ambiguous experiences with product, with some reviewers praising its ability to... See more

Application

Users describe ambiguous interactions with the app, with some reviewers praising its ability to transfer... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting that their refund requests were... See more

Service

People report ambiguous experiences with service, with some customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was really sceptical at first, but it restored an old iPhone 14pro that was stuck in a permanent restore loop after repeated incorrect lock-codes

Company replied

Rated 5 out of 5 stars

2 iphone 12 updates that would not update properly with Apple Devices and they locked the phone up so bad none of the solutions Apple offered worked. Seemingly tried every form of restore on the Ap... See more

Company replied

Rated 5 out of 5 stars

The process was seamless, simple to use, and fast. I was very impressed with the iOS screen lock removal option. Their pricing is fair, and they offer many different plan options for customers to choo... See more

Company replied

Rated 5 out of 5 stars

After struggling with WhatsApp support for 3 weeks and failing to transfer old to new phone in both WhatsApp and Dr.Fone by myself. I contacted Dr.Fone support for help. The Technician Yin CJ worked... See more

Company replied


Company details

  1. Software Company
  2. Computer Service
  3. Computer Software Store
  4. Software Vendor

Written by the company

Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives. Wondershare Dr.Fone is a complete mobile device solution for iOS and Android devices. Over Millions of people use and like Wondershare Dr.Fone. It solves problems in any scenario, from system breakdowns and data loss, to phone transfers and much more!

7-day money-back guarantee

Written by the company

Contact us at any time. https://support.wondershare.com/
We promise that if the product does not solve your problem, you can contact us for a refund. If you have any related questions, please feel free to contact us at any time

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(4,763)

844 reviews in the last 12 months

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Rated 5 out of 5 stars

Samsung A16 Android 1 BIT 4

This is the only software that worked on Samsung A16 Android 16 BIT 4 so far.

Thank you! Hopefully it doesn't relock after 30 days.

May 7, 2026
Unprompted review
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your positive feedback on our software! We are glad that it has been helpful to you.

Our team is committed to continuously improving the software and providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!

Rated 5 out of 5 stars
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your positive feedback on our software! We are glad it has been helpful to you.

Our team is committed to continuously improving the software and providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!

Rated 1 out of 5 stars

Dont buy their subscription,they are…

Dont buy their subscription,they are scam and even after buying the product it still asks to buy and when ask for refund then they
dont give you refund.
Don't waste your time and money!!!!

May 5, 2026
Unprompted review
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your feedback regarding your experience with Dr.Fone. We apologize for any inconvenience or frustration you may have experienced due to product limitations.To further investigate the technical issue, we'd like to ask our technical team to intervene. Please kindly let us know what feature you used, issue details and the log file. All of the information will help us to guide you through the process.Please don't worry - our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.

Rated 1 out of 5 stars

2 lifetime licenses for nothing :(

I bought 2 lifetime licenses for WhatsApp Transfer and General one - not even one is working. Trying since 3 days, it starting to back-up immediately from 76% and after few minutes- backup has error, please try again! I checked everything - space on my Mac, reinstall the program- nothing helped. I do not recommend Wondershare at all! When I wrote an Email - AI assistant answered, so no chance to get a real support here too.

May 4, 2026
Unprompted review
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your feedback regarding your experience with Dr.Fone. We apologize for any inconvenience or frustration you may have experienced due to product limitations.To further investigate the technical issue, we'd like to ask our technical team to intervene. Please kindly let us know what feature you used, issue details and the log file. All of the information will help us to guide you through the process.Please don't worry - our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.

Should you have any inquiries or concerns, we kindly encourage you to reach out to us via https://support.wondershare.com/ or to submit your feedback through the Dr.Fone feedback channel (the envelope icon located next to the login button).

Rated 5 out of 5 stars

good appp sd

May 4, 2026
Unprompted review
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 1 out of 5 stars

The software did not work

The software did not work, the technical support could not help me, and instead of refunding (and apologizing or something) they decided I should try 4th time to make super extra sure it does not work before issuing a refund (they really did not want to make that refund).

EDIT 18/5/2026: they never contacted me and as expected refused the refund and sent the following sentence (whilst asking for me to reformat my whole phone for moving whatsapp): "Please note that submitting this information is not intended to hinder the refund process but is for internal records and product optimization. We promise to prioritize the review of your refund application and will proceed with processing as soon as verification is complete."

May 1, 2026
Unprompted review
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your feedback regarding your experience with Dr.Fone. We apologize for any inconvenience or frustration you may have experienced due to product limitations.To further investigate the technical issue, we'd like to ask our technical team to intervene. Please kindly let us know what feature you used, issue details and the log file. All of the information will help us to guide you through the process.Please don't worry - our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.

Rated 5 out of 5 stars

it transferred all my data from S25…

it transferred all my data from S25 Ultra to iphone air. cool

May 2, 2026
Unprompted review
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your positive review! Your recognition means a lot to us and is our greatest motivation to keep improving. We are very honored to provide you with satisfactory service. In the future, we will continue to work hard to optimize our products and experience, living up to every trust.

Rated 5 out of 5 stars

Great app!!

April 30, 2026
Unprompted review
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

Definitely cheaper than other…

Definitely cheaper than other alternatives i found online.

April 26, 2026
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

Tooke me like 5 minutes to figure it…

Tooke me like 5 minutes to figure it out. super intuitive interface.

April 27, 2026
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.

Rated 5 out of 5 stars

Just worked !

Just worked with information to solve usual bugs with Android. Now I have all my WhatsApp data on my shiny new iPhone

April 28, 2026
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

Best program for iPhone

This is the best program for managing my iPhone 17 Pro Max. I can only recommend it

April 28, 2026
Unprompted review
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

no crashes or bugs while i was using…

no crashes or bugs while i was using it. very solid software for what i needed.

April 25, 2026
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

Loved that this tool works on both my…

Loved that this tool works on both my Samsung and my Pixel. Huge plus for me.

April 22, 2026
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

faster service

April 27, 2026
Unprompted review
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

It's a very excellent program!!

It's a very excellent program and very easy to use, I highly recommend it! It unlocked my android phone and bypassed the FRP lock and I regained access without any issues.

April 27, 2026
Unprompted review
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.

Rated 5 out of 5 stars

actually works

it actually unlocked my iPhone 13 I forgot the passcode to! thanks!!

April 26, 2026
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

This software is very stable

This software is very stable. I have tried others but they didn't work as well.

March 9, 2026
Unprompted review
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

It was 11 PM and I was panicking but…

It was 11 PM and I was panicking but support replied in 2 mins. Got my Galaxy unlocked so fast. Such a relief!

April 24, 2026
Wondershare Dr.Fone logo

Reply from Wondershare Dr.Fone

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

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