Dr Helen Allergy Reviews 

142
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally kind, patient, and welcoming, making both children and parents feel completely at ease during visits. Reviewers deeply appreciate the extensive medical knowledge, clear explanations, and reassuring approach provided by the doctors throughout every consultation. People also note that the overall service is remarkably efficient, thorough, and well-structured, consistently providing rapid responses alongside clear guidance. Consumers mention the valuable ongoing support and practical advice received, which significantly helps families navigate and manage allergies with genuine confidence. Many individuals strongly recommend these professional services to anyone seeking dedicated allergy care and guidance.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing the entire team as exceptionally kind,... See more

Service

Reviewers highlight positive aspects of service, expressing deep gratitude for the efficient, thorough, and... See more

Customer service

People report positive experiences with customer service, expressing deep appreciation for the care, time,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most incredible experience from start to finish. Every staff member made such an effort to make us feel so comfortable and the environment did the same. Thankful beyond words and we have only just... See more

Rated 5 out of 5 stars

I cannot recommend Dr Helen Allergy Clinic highly enough. Nurses Jen and Charlotte were wonderful with my 7 year old, helping him feel calm and at ease throughout. He also loved the range of toys and... See more

Rated 5 out of 5 stars

We were so impressed with our first visit to the Dr Helen Clinic in Dundonald. Dr Kinnear immediately put us at ease with his knowledge and experience, we were able to ask all the questions we wanted... See more

Company replied

Rated 5 out of 5 stars

We attended Dr Helen Allergy in Belfast for OIT treatment with our 4 year old. After some really disheartening appointments with other specialists, from the first appointment Dr Helen was worlds apart... See more


Company details

  1. Allergist
  2. also in
  3. Family Practice Physician
  4. Local Medical Service
  5. Medical Clinic

Written by the company

Hi! I’m Dr Helen. A huge welcome to Dr Helen Allergy. If you have come to Dr Helen Allergy looking for advice about whether you or your family member has food allergies; how to manage your airborne allergies or eczema, concerns about gut symptoms or insect stings; then you’re in the right place. Dr Helen Allergy is a family run business. We are passionate about ensuring you have access to the right help at the right time. Dr Helen is a highly skilled clinician with over 18 years experience as a doctor. Dr Helen has a free Facebook Group to provide ongoing support to those with allergies. Please visit us @ www.drhelenallergy.co.uk Thank you Dr Helen x


Contact info

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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No recent history of asking for reviews

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4.9

All reviews

(142)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ compassionate, bespoke care


⭐⭐⭐⭐⭐

I’ve been corresponding with Dr. Helen through social media, video calls and email for the past 12 months+. In June 2025 we finally had the opportunity to meet in person at her clinic in Ringwood to start my son’s OIT treatment programme.

Dr. Helen and her entire team have been nothing short of fantastic. They have guided us through the process with a bespoke treatment plan tailored to my 8yo son’s specific needs.

From the very beginning, we felt listened to, reassured, and provided with hope—something we honestly never thought we would find. The clinic itself is a wonderful facility, creating a warm and welcoming environment that feels like home. Our son felt super comfortable during his visit and left feeling happy and well-informed about what to expect over the course of his treatment.

I highly recommend Dr. Helen, Charlotte and her team to anyone suffering from allergies. Their expertise and compassionate care have made a real difference to our family.

June 7, 2025
Unprompted review
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Reply from Dr Helen Allergy

It was so lovely to finally meet you all in person and we can't wait to support you with the next step in your journey

Rated 5 out of 5 stars

Very informative in depth first…

Very informative in depth first consultation via video call with Dr Helen . Feeling less anxious and more informed going forward with my daughters treatment

May 24, 2025
Unprompted review
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Reply from Dr Helen Allergy

Brilliant news. Glad we could help

Rated 5 out of 5 stars

Super Professional

It was such a relief to actually talk to a medical professional that had time to listen, rather than being rushed in and out of my GP's surgery where they are only allowed 10 minutes for each patient.

May 14, 2025
Unprompted review
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Reply from Dr Helen Allergy

This is so important to us and I'm glad you felt heard.

Rated 5 out of 5 stars

Very helpful

Very helpful - ruled out various allergies & gave useful advice.

April 16, 2025
Unprompted review
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Reply from Dr Helen Allergy

Glad to hear we could help

Rated 5 out of 5 stars

Thank you!

It’s hard to put into words just how wonderful Dr. Helen and her team are. Since we began working with Helen over a year ago, we’ve received nothing but the highest level of support, advice, and care.

Navigating our children’s allergies has been a journey full of ups and downs, but being under Dr. Helen’s guidance has made everything feel so much more manageable.

I honestly can’t thank her and the team enough. They are not only incredibly professional but also clearly passionate about what they do.

Thank you so much — from the bottom of our hearts.

May 1, 2025
Unprompted review
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Reply from Dr Helen Allergy

This is a lovely review. We are so happy to be able to support you.

Rated 5 out of 5 stars

Amazing service

Amazing service. Sent in an enquiry form which was responded to the same day. Lots of information given and an appointment made with Dr Kathryn. Received a lovely, friendly greeting on arrival and the appointment was very thorough and well conducted. Dr Kathryn, Dr Helen and the other staff were all very attentive, extremely skilled and knowledgeable. Would thoroughly recommend Dr Helen Allergy.

April 23, 2025
Unprompted review
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Reply from Dr Helen Allergy

Great to hear Dr Kathryn could help

Rated 5 out of 5 stars

Oral Immunotherapy

Professional, evidence based and empathetic practice at every visit. Offering a chance for people in Northern Ireland living with life threatening food allergies to dare hope for a brighter future.

April 24, 2025
Unprompted review
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Reply from Dr Helen Allergy

I'm so very proud to be able to bring therapeutic options to NI for allergy patients. Everyone needs hope.

Rated 5 out of 5 stars

A great experience

My daughter suffered for few years from abdominal discomfort sometimes severe pain, nausea and nobody told us what exactly is causing that but fortunately she saw dr. Helen and we started to follow her instructions and my daughter is so much better. She has intolerance to milk. Thank you for your help.

March 30, 2025
Unprompted review
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Reply from Dr Helen Allergy

This is wonderful news. We are glad we could help.

Rated 5 out of 5 stars

Dr Helen is in a class of her own

Dr Helen is in a class of her own. We visited the clinic in Ringwood to seek expert advice on our daughter's eczema. She was empathetic, kind, patient and a complete expert in her field. My husband and I left feeling like our daughter is in trustworthy hands, with a clear plan, and that the cloud of overwhelm lifted. I wouldn't hesitate to recommend Dr Helen, or her colleagues, especially if you're feeling lost in a sea of anecdotal advice and well-meaning folks sharing their miracle cures. Helen is about the science and the evidence and will give you the facts.

April 3, 2025
Unprompted review
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Reply from Dr Helen Allergy

I couldn't ask for a kinder review. I'm so happy we could help support you with evidence based medicine. Dr Helen

Rated 5 out of 5 stars

Incredible Team…

Our 8 year old son recently completed the egg ladder with Dr Helen’s team and their care and consideration is second to none. Hendrix was completely at ease and I cannot recommend the knowledge and understanding of allergies enough. Thoroughly recommend getting in touch.

March 20, 2025
Unprompted review
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Reply from Dr Helen Allergy

I've absolutely loved looking after you for so many years. So happy for you all on the outcome. Dr Helen

Rated 5 out of 5 stars

Brilliant consultation

Dr Helen is a very experiecnes and passionate allergies. I went to see her due to extortionate wait for NHS appointments and was able to be seen quite quickly. The waiting room was very child friendly and clean and both Dr Helen and her secretary were friendly and approachable. Dr Helen gave detailed explanations about her rationale and advice for treatment (was like a mini education session!) Was prescribed some topical treatemtns and given advice abojt what to bring up in my NHS appointment for future/potential interventions. And she also gave advice about my son when mentioned about his skin issues. Would 100% recommend.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Doctor

Dr.Helen is the kind of doctor I wish every struggling patient gets.
We joined Dr. Helen's membership group for my daughter's eczema.
Dr. Helen is so sensible, compassionate and helpful, I can't recommend her enough. She's always been there replying to emails and even the smallest of queries from this FTM. As a family we are so grateful for her and wish her only the best!

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Helen is brilliant. Her insightfulness and willingness to listen are standout.

Helen is brilliant. Her insightfulness and willingness to listen are standout. We were very concerned about our child's animal milk protein allergy - we had done some research to help us identify what was wrong, but we were unsure of how to navigate infant allergies within the health care system, in terms of diagnosis and care, and in which direction to take weaning. Helen was able to support us in the diagnosis and ultimately have us referred to the relevant hospital department who confirmed the allergy and are now monitoring the situation, and who will devise a plan for rechallenging in the future.

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

highly recommended

Thorough, friendly, reassuring and very informative

February 5, 2025
Unprompted review
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Reply from Dr Helen Allergy

Thank you Sophie. I'm glad you were happy. Dr Helen

Rated 5 out of 5 stars

We are very grateful for Dr Helen’s…

We are very grateful for Dr Helen’s knowledge and expertise and for the services she is offering to those with allergies. Professional, friendly, offering honest, practical and evidence based advice. The clinic is welcoming and a preferable option to a hospital for my 2 children:

February 1, 2025
Unprompted review
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Reply from Dr Helen Allergy

I'm thrilled to be helping you all with the next steps in your allergy journey. I think your eldest just likes our pool table! Dr Helen

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, professional and friendly. We were very pleased we visited Dr Helen and I would recommend people going. Thank you.

January 3, 2025
Unprompted review
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Reply from Dr Helen Allergy

Thankyou for the lovely review. Dr Helen

Rated 5 out of 5 stars

Dr Helen was experienced

Dr Helen was experienced, understanding and proactive not just treating but getting to the root cause. We took on her recommendations and there was a considerable improvement in 24 hours.

December 18, 2024
Unprompted review
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Reply from Dr Helen Allergy

So very pleased to have been able to help. Dr Helen

Rated 5 out of 5 stars

Excellent specialist! Couldn’t recommend more highly

Excellent experience with Dr. Helen! After dealing with symptoms for months it was such a relief to be in her care. I felt heard, validated and most importantly a clear plan was made. So thorough in her assessment. Clearly she has a wealth of knowledge and I felt comfortable and at ease. Very grateful for her care.

November 14, 2024
Unprompted review
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Reply from Dr Helen Allergy

Thanks so much for taking the time to send your review, we are so happy to hear we are helping. Thanks again Dr Helen

Rated 5 out of 5 stars

Dr Helen and her team were fantastic…

Dr Helen and her team were fantastic every step of the way. She explained everything so clearly and gave us so much time to ask questions and to make sure we understood everything clearly. The nurses that we met were also so friendly and reassuring and made us feel in very safe hands. The communication between us and the clinicians was always excellent.
I am so thankful that we found Dr Helen as she and her team have made a huge difference to our son’s (and our) life. We are so incredibly grateful to them all for their reassurance and explanations and ultimately for the treatment that they have been able to provide for him.

October 6, 2024
Unprompted review

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