Dr Helen Allergy Reviews 

142
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally kind, patient, and welcoming, making both children and parents feel completely at ease during visits. Reviewers deeply appreciate the extensive medical knowledge, clear explanations, and reassuring approach provided by the doctors throughout every consultation. People also note that the overall service is remarkably efficient, thorough, and well-structured, consistently providing rapid responses alongside clear guidance. Consumers mention the valuable ongoing support and practical advice received, which significantly helps families navigate and manage allergies with genuine confidence. Many individuals strongly recommend these professional services to anyone seeking dedicated allergy care and guidance.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing the entire team as exceptionally kind,... See more

Service

Reviewers highlight positive aspects of service, expressing deep gratitude for the efficient, thorough, and... See more

Customer service

People report positive experiences with customer service, expressing deep appreciation for the care, time,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most incredible experience from start to finish. Every staff member made such an effort to make us feel so comfortable and the environment did the same. Thankful beyond words and we have only just... See more

Rated 5 out of 5 stars

I cannot recommend Dr Helen Allergy Clinic highly enough. Nurses Jen and Charlotte were wonderful with my 7 year old, helping him feel calm and at ease throughout. He also loved the range of toys and... See more

Rated 5 out of 5 stars

We were so impressed with our first visit to the Dr Helen Clinic in Dundonald. Dr Kinnear immediately put us at ease with his knowledge and experience, we were able to ask all the questions we wanted... See more

Company replied

Rated 5 out of 5 stars

We attended Dr Helen Allergy in Belfast for OIT treatment with our 4 year old. After some really disheartening appointments with other specialists, from the first appointment Dr Helen was worlds apart... See more


Company details

  1. Allergist
  2. also in
  3. Family Practice Physician
  4. Local Medical Service
  5. Medical Clinic

Written by the company

Hi! I’m Dr Helen. A huge welcome to Dr Helen Allergy. If you have come to Dr Helen Allergy looking for advice about whether you or your family member has food allergies; how to manage your airborne allergies or eczema, concerns about gut symptoms or insect stings; then you’re in the right place. Dr Helen Allergy is a family run business. We are passionate about ensuring you have access to the right help at the right time. Dr Helen is a highly skilled clinician with over 18 years experience as a doctor. Dr Helen has a free Facebook Group to provide ongoing support to those with allergies. Please visit us @ www.drhelenallergy.co.uk Thank you Dr Helen x


Contact info

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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4.9

All reviews

(142)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Dr Helen has been very supportive in…

Dr Helen has been very supportive in our daughters food allergy. Lots of support and guidance both online and in person at our recent food challenge. Dr Helen and the staff are very caring and supportive even in non allergy related questions I have had. Highly recommended.

October 6, 2024
Unprompted review
Rated 5 out of 5 stars

Our son has his childhood back thanks to the amazing Dr Helen

We were recommended Dr Helen by a friend after our son has struggled with flaring eczema for several months. Our GP wasn’t handling it well, and the same flare went on for 7 months. I booked to see Dr Helen and after a one hour consultation and a private prescription of topical cream- she was able to get our son out of the flare and back to his happy self within days. Booking the consultation was so easy, I was able to move the date with ease when I couldn’t make the initial one thanks to compassionate customer care. The clinic was easy to find with parking on site. The consultation was brilliant, I learnt so much about eczema and triggers. Even after googling eczema constantly for 7 months, I still hadn’t found the answers and advice that Dr Helen provided. This consultation was life changing. Having a child with uncontrolled eczema negatively affects not just them but all of our family’s lives. We would have people staring at my son and his awful skin if we went out anywhere. He couldn’t eat, couldn’t sleep, couldn’t play! We had tried everything. Our only regret with using Dr Helen’s service is that we hadn’t booked in sooner to save months of heart ache. If you or your child are suffering, don’t hesitate to book in with Dr Helen. She saved our son, brought him back to us. No longer a constantly itchy, sleep deprived boy who found little joy in anything. He’s got his childhood back! Worth every penny. We just cannot thank you enough Dr Helen and team.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Dr Helen and the team have been amazing!

Dr Helen and the team have been amazing in helping treat my daughter’s peanut allergy through OIT. They have supported our entire family through the journey and gone above and beyond to help us. I would highly recommend Dr. Helen allergy anyone.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding care

With a complex mix of ongoing ill health, Dr Helen has gone the further mile to help our son. She listens in with compassion and empathy, she doesn’t talk at you, she makes young people feel at ease and shows them respect.
Having had support for the past year with Dr Helen we have learnt and been supported more than we ever had about allergies. We can’t rate her enough.

September 20, 2024
Unprompted review
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Reply from Dr Helen Allergy

Thank you for the kind review and we are so happy to help and always will, we want to ensure your son is on the right path which will help you all. Thanks hx

Rated 5 out of 5 stars

Helens private allergy clinic has been…

Helens private allergy clinic has been amazing! She has provided brilliant tailored advice, and wrap around support in the form of a facebook page. She's revolutionising the delivery of private health care, making it affordable and accessible and it's clear she's making a real difference to people's lives.

September 28, 2024
Unprompted review
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Reply from Dr Helen Allergy

We are delighted to hear our service is helping, also thank you for taking the time to send this review. Thanks Dr Helen

Rated 5 out of 5 stars

The experience of attending the allergy…

The experience of attending the allergy clinic has been excellent. Helen and the nursing team are all lovely, welcoming and the setup makes the children feel relaxed and at home. All relevant information provided.

September 14, 2024
Unprompted review
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Reply from Dr Helen Allergy

Many Thanks for the review, As a team its great to hear feedback from our patients. We strive to give the best service possible and glad we met your expectations. Thanks again Dr Helen

Rated 5 out of 5 stars

I would highly recommend Dr Helen

I would highly recommend Dr Helen to anyone or any family who needs advice and help on any allergy / eczema related problems.
My partner and I now have knowledge and an understanding of our little boys eczema flare up (potential causes, treatment , what to do & what not to do) and how we are to deal with it moving forward.
One thing we wish is we would have got in contact with Dr Helen sooner!!

September 13, 2024
Unprompted review
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Reply from Dr Helen Allergy

Thank you for taking the time to leave a review, It helps so much for other parents to see that help is out there and trusted help too. Thanks again Dr Helen.

Rated 5 out of 5 stars

A Truly Professional Service

I can't praise Helen enough, she's been absolutely brilliant not just with our daughter but also with both myself and my wife.
Helen offers a truly professional service and we've all been made at ease throughout the Oral Immunotherapy journey we started recently.
We are so happy we found Helen and I would recommend her services to anyone who's experiencing anything to do with allergies.

August 31, 2024
Unprompted review
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Reply from Dr Helen Allergy

Thank you for the wonderful review, We are delighted to hear we are doing things right! Dr Helen x

Rated 5 out of 5 stars

Dr Helen is Excellent

Dr Helen is kind, knowledgeable and gave us expert advice for my daughter regarding food intolerances. Her service is easy to book, good value and everything is done competently and with great care and kindness. Delighted with our care.

August 27, 2024
Unprompted review
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Reply from Dr Helen Allergy

Thank you for taking the time to give us a review. Dr Helen x

Rated 5 out of 5 stars

A very positive experience.

Dr Helen gave me a thorough examination and I came away feeling that she had understood my concerns and dealt with them more than adequately. The prescriptions have already been effective and she responded to a follow-up questions speedily.
A very positive experience.

August 23, 2024
Unprompted review
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Reply from Dr Helen Allergy

Thank you for your lovely review, I'm glad things are already going in the right direction but as always you know where we are if needed. Dr Helen

Rated 5 out of 5 stars

Cannot recommend Dr. Helen enough

Cannot recommend Dr. Helen enough. My appointment didn't feel rushed in any way, she really took the time to understand my symptoms, history, and explain the various treatment options.

The most important thing was that I felt like she really understood how much my allergies were affecting my quality of life. I felt seen for the first time in years.

5 stars all the way.

August 20, 2024
Unprompted review
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Reply from Dr Helen Allergy

Thank you for taking the time to send your review, We are so happy that you're happy and all is going in the right direction. Dr Helen

Rated 5 out of 5 stars

A huge thank you to Dr Helen and team…

A huge thank you to Dr Helen and team for such a thorough, helpful and informative consultation, with allergy skin testing. Dr Helen really does know her stuff. She was very detailed and professional - providing a quick follow up letter and advice. Highly recommended. Thank you.

August 7, 2024
Unprompted review
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Reply from Dr Helen Allergy

Thank you for your kind words. Dr Helen

Rated 5 out of 5 stars

Dr Helen Initial Allergy Consultation

I am so glad that I booked a virtual consultation with Dr Helen. She was so thorough and has given me so much confidence moving forward with my son’s dairy allergy. I feel like I was given more support in one hour than I have been given over two years.

I will definitely be recommending Dr Helen to my friends whose children have allergies.

Thank you so much for giving us confidence and making this all seems little bit less scary. We feel more equipped now than ever.

August 8, 2024
Unprompted review
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Reply from Dr Helen Allergy

Thanks for the brilliant review, So happy to hear our patients are getting the service they deserve. Thanks again Dr Helenx

Rated 5 out of 5 stars

Would highly recommend Dr Helen Allergy.

We had been left very confused following various doctor appointments and are so grateful to have found Dr Helen Allergy. The clinic is professional, but more importantly kind, caring and understanding. Dr Helen Allergy has the time for you, to listen, answer questions and provide detailed help and feedback. You never feel rushed. We have been put at ease after just one appointment and feel fully supported by Dr Helen Allergy and the clinic.

August 8, 2024
Unprompted review
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Reply from Dr Helen Allergy

Thank you for the review, I am so happy to hear you feel looked after as this is all i strive to do for my patients. take care Dr Helen x

Rated 5 out of 5 stars

Professional from start to finish

Professional from start to finish, very knowledgeable and answered all my concerns.
From doing the IgE home allergen test, results were back within 1 day. Also furthering was seen within the week booking a skin puncture test. I Would recommend using Dr Helen Allergy’s service to anyone looking for support and answers regarding their or your child’s allergies.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and assuring for our daughter

We have been following Dr Helen for a while for advice on allergies and eczema so had quite high expectations when we booked an in-person appointment at her clinic. I am pleased to say that Dr Helen did not disappoint. She assessed our daughter in a thorough and holistic way, which was so assuring. Her bedside manner was also perfect for our three year old, who was calmed and engaged by Dr Helen.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Dr Helen is professional ,efficient and kind

Dr Helen is professional , efficient and very knowledgeable . She thoroughly explores every avenue
regarding your children and their symptoms .
We have seen her the past couple of years now for a
few appointments as my daughter has multiple allergies This appointment we needed extensive blood tests which were back in less than 48 hours .
Well worth every penny we have spent .
Very friendly too .
Thank you for the great work you do , its invaluable .

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

We went to Dr Helen with our daughter…

We went to Dr Helen with our daughter after her having some reactions to several foods during her first few months of weaning. We felt very listened to and felt very comfortable asking questions. She is not only fantastic at her job, you can tell she really cares about her patients. We travelled 2 hours to see her and it was so worth it! Thank you Dr Helen x

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Dr Helen and her team were fantastic…

Dr Helen and her team were fantastic from the first point of contact. Dr Helen was so helpful, offered great advice on what treatment my son might need and booked an appointment quickly. My Son had an allergy test with nurse Charlotte who was so knowledgable, reassuring, friendly and kind. We left feeling more confident about the next step for my Son and know we can contact Dr Helen should we need any further help.
Thankyou : )

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

The best!

If you are suffering with allergies/eczema and feeling unsupported, Dr Helen is undoubtedly who you need. A brilliant doctor- so knowledgeable, professional & friendly, patient and understanding, Dr Helen listens and hears you.
An exceptional service which provides unquestionable support, education and invaluable insight into the world of allergies.
My experience so far with the membership, 1:1 and private appointment has been nothing but 5 star.
I’ve gone from feeling lost to feeling optimistic for the future and no longer alone whilst navigating life with allergies.

June 7, 2024
Unprompted review

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