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Drift Reviews 1,073

TrustScore 3.5 out of 5

3.3

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's quality and design, finding the scents enjoyable and long-lasting. People also found the ordering process easy and appreciated the variety of choices available. Some users have been loyal subscribers for years, valuing the convenience of the subscription model and the consistent delivery of new fresheners. However, a significant number of people were dissatisfied with the subscription aspect, often feeling forced into it or finding it difficult to cancel. Some customers reported issues with orders, including incomplete shipments or issues with billing. There were also mixed opinions on the product's scent strength, with some finding it too subtle or inconsistent, while others praised its effectiveness.

What people talk about most

Product

Clients share ambiguous opinions on product. While many consumers praise the product, highlighting its... See more

Quality

Consumers find quality to be ambiguous, with some praising the products as incredible, high-quality, and... See more

Subscription

People report negative experiences with subscription, often feeling tricked into them without clear consent.... See more

Order

Customers had negative experiences with order. Many reviewers report issues such as orders arriving... See more

Cancellation

Reviewers highlight negative aspects of cancellation. Many consumers report that the online cancellation... See more

Based on these reviews

Rated 3 out of 5 stars

While the first scent was enjoyable, personally, most of the scents don’t have a noticeable aroma. Meaning , I’m not aware of the scent. It may be me not noticing how my car smells different or not aw... See more

Rated 3 out of 5 stars

ability to buy what i wanted was good, but defaulting into a subscription is annoying and has too may clicks to cancel. we should have the option of turning the order into a subscription if we want no... See more

Rated 3 out of 5 stars

My last delivery leaked to half a bottle. I sent to you my request to discontinue my subscription. I also don't appreciate the lack of contact number 😤 your prompt consideration in this matter is... See more


Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Candle Store
  3. Car Accessories Store
  4. Cosmetics and Perfumes Supplier
  5. Perfume Store

About Drift

Written by the company

What is Drift?

Written by the company

Drift is a premium car air freshener subscription service rethinking the way car fragrance lives in modern spaces. Those little travel companions dangling from your rearview mirror? They’ve gone untouched by time. While automotive design has evolved into sleek, refined interiors, traditional car air fresheners have remained dated — both in design and ingredients.
Fragrance is personal. It’s emotional. It should reflect who you are and create a joy-inducing experience, free from questionable chemicals. We believe the scents that fill your car deserve the same intention as the space itself.
Drift creates long-lasting car fresheners using high-quality essential oil blends that are safe for children and pets. Our signature designs pair sustainably sourced alder wood and organic stone with clean, elevated fragrance to complement — not clutter — your interior.
Beyond the road, Drift also offers home fragrance solutions including scent diffusers, candles, and room sprays, extending your signature scent from car to home.
From car scent subscriptions to modern home fragrance, Drift is on a journey to create immersive atmospheres that harmonize with the open road — and with the spaces you live in every day.

Contact info

Meet Scentbird

Our parent brand offering designer fragrance delivery.

3.3

Average

TrustScore 3.5 out of 5

1K reviews

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Rated 1 out of 5 stars

Illegal Subscription practice

I did not want nor did I request a Monthly subscription with Drift. As soon as they get your card details they will automatically & illegally sign you up unknowingly on an expensive subscription for a product you did not want or request.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

The product is meh at best and the…

The product is meh at best and the subscription system is scammy.

I scent is overwhelming for 7 days, my passagers actually complained. With in two weeks, smeel is undetectable.

Worst part is they will Subscribe you to the service even if you select the "one time" option. I woke up 4-5 weeks later to an email confirming my shipment. I went on the site and discovered they had subscribed me!

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

I received my first purchase and regret…

I received my first purchase and regret it. The scent gave me a headache. I can’t get an immediate response to my complaint. This company and customer service does not give you a return on their product. I have to wait 24 hours for a response. This appears to be a fraudulent product!

April 15, 2026
Unprompted review
Rated 2 out of 5 stars

Product was ok

Product was ok. Didnt opt for subscription. Looked at account and no payments or products being shipped, though been charged. Unable to unsubscribe and no means to contact thrm (chat doesnt eork and no options to contact. Dubious at best.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam subscription service

This is a scam subscription service. It will not be made clear that you are signing up to a subscription when you make your purchase. By the time you realise they have taken another payment. When you go to cancel the subscription the cancellation ‘button’ online doesn’t work. Customer service is non existent. These people are not operating in a fair and transparent manner. They are ripping you off. Do not buy!

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this scam

Avoid this scam. Awful product and even when bought as a one off it ties you into a subscription and very difficult to cancel as the page crashes.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Great product but customer service is lacking integrity

Fragrance is nice but the product is not consistent. I bought several for my family at Christmas. All of were great and lasted months. Order one for my car and it had no smell at all. I wrote the company and they quickly responded saying they were sending a replacement. They never sent the replacement and have not responded to any of my emails asking the status of the replacement. There is no phone number to contact customer service. I would be leary about subscribing to a monthly subscription when their customer service is dishonest and lacks integrity.

April 13, 2026
Unprompted review

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