Cirkul Reviews 

5,037
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers had a great experience with this company. People frequently praise the incredible product design and the massive selection of delicious refreshing flavors that successfully encourage everyone to drink more water daily. Consumers note that the bottles are very convenient to use, fitting perfectly into cup holders and making hydration effortless throughout busy workdays. Some reviewers were not happy with the replacement cartridges, noting that they run out much faster than expected and make the ongoing maintenance quite costly. Other customers also mentioned encountering frustrating shipping delays or experiencing difficulties when attempting to contact support teams for order resolutions.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that it successfully encourages daily hydration... See more

Quality

Customers had ambiguous experiences with quality, often praising the amazing flavors and great hydration... See more

Order

Consumers find order experiences to be mixed, with some noting that the process was very easy and that items... See more

Customer service

People report ambiguous experiences with customer service, as some reviewers praise the team for being... See more

Price

Clients share ambiguous opinions on price, as some consumers highlight reasonable costs that help cut monthly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoy the products offered and how reliable the shipping and tracking all are. Definitely suggest this site and their products to anyone who will listen. We have so many different bottles in... See more

Rated 5 out of 5 stars

I normally drink plain water, I saw an ad on social media describing cirkul. I decided to try a few different flavors. I absolutely love the coconut pineapple! It tastes like a pina colada, without t... See more

Company replied

Rated 5 out of 5 stars

They were helpful in listening to my complaint of a product I had just purchased. The small plastic that holds the flip top in the locked position broke with no force applied to it directly. They se... See more

Company replied

Rated 5 out of 5 stars

Customer service from this company is incredible! I had an order get stuck and I wasn't receiving updates from the website, but when I reached out, they let me know there was an issue with the order a... See more

Company replied


Company details

Written by the company

Cirkul's innovative bottle allows you to flavor your water sip by sip. Go from drinking plain water, to drinking your new favorite beverage, and back to drinking plain water with a turn of the flavor dial. Choose from 13+ brands with different formulas & benefits and enjoy your water your way with zero calories, no sugar, and no artificial colors.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(5,037)

165 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I like cheaper drinks

I got the drinks I wanted at a lower price than the store plus I got 3 extra drinks for free. I like the company giving rewards for orders.

October 28, 2025
Cirkul logo

Reply from Cirkul

Hi Lori,

Thank you for sharing your review. Love it!

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating! 💙

Rated 5 out of 5 stars

The delivery only took 2 days

The delivery only took 2 days! And is perfect cause I feel like this product makes me drink more water.

October 28, 2025
Cirkul logo

Reply from Cirkul

Hi there,

Thank you for sharing your review. That’s awesome! Welcome to the Cirkul family! 💙

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating!

Rated 5 out of 5 stars

Love the flavors and helps me drink…

Love the flavors and helps me drink more water!

October 27, 2025
Cirkul logo

Reply from Cirkul

Hi Lisa,

Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating! 💙

Rated 5 out of 5 stars

Great service and product

Great service and product

October 27, 2025
Cirkul logo

Reply from Cirkul

Hi Jeremy,

Thank you for sharing your review. Love it!

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating! 💙

Rated 4 out of 5 stars

I really like the pineapple coconut…

I really like the pineapple coconut flavor. I do buy a couple of other flavors too but the pineapple coconut is My favorite. I would have given a 10 but I have had a couple of flavor packs they I had to have turned all the way up or I didnt get any flavor out of them

October 27, 2025
Cirkul logo

Reply from Cirkul

Hi Kim,

Thank you for sharing your review. A 10/10 flavor choice! 🤩

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating!

Rated 5 out of 5 stars

Great service

October 26, 2025
Cirkul logo

Reply from Cirkul

Hi there,

Thank you for sharing your review. THIS is what we love to hear! 🫶

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating!

Rated 1 out of 5 stars

Shipping delays

Took nearly a week to ship my order and then its another week.

October 26, 2025
Cirkul logo

Reply from Cirkul

Hi there,

Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.

If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com, and our team will be happy to help.

Best,
Cirkul Team

Rated 5 out of 5 stars

The product is absolutely delicious and…

The product is absolutely delicious and easy to use. I've cut down my soda consumption by at least 95%

June 29, 2025
Cirkul logo

Reply from Cirkul

Hi there,

Thank you for sharing your review. You’ve got great taste! 😜

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating!

Rated 5 out of 5 stars

I love nearly all your flavors (not a…

I love nearly all your flavors (not a fan of the fit sip line) the delivery was expeditious and I love your valued customer gifts.

October 23, 2025
Cirkul logo

Reply from Cirkul

Hi Christine,

Thank you for sharing your review. You’ve got great taste! 😜

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating!

Rated 5 out of 5 stars

I love the taste

I love the taste, I’m drinking way more water

October 25, 2025
Cirkul logo

Reply from Cirkul

Hi there,

Thank you for sharing your review. That’s awesome! Welcome to the Cirkul family! 💙

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating!

Rated 4 out of 5 stars

Check flavor reviews before

There’s a lot of good flavors but there’s also a decent amount of iffy/bad ones make sure you look up reviews before you buy flavors

October 24, 2025
Cirkul logo

Reply from Cirkul

Hi there,

Thank you for sharing your review.

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating! 💙

Rated 5 out of 5 stars

Pleasantly surprised

Easy to navigate website +plentiful flavors+ free shipping × easy tracking= one pleasurable experience! Usually when you go to the brand name's actual site it's horrible trying to click through to find what you want and miss out on so much that you didn't know you wanted. Not here! It's easy, it's quick, and unlike most other companies that you can order from directly, the shipping doesn't take weeks to reach you. My only wish is that the first purchase of a new flavor could come with a discount; I have a picky tween who has wasted a few cartridges he insisted he a NEEDED to have lol!

October 24, 2025
Cirkul logo

Reply from Cirkul

Hi there,

Thank you for sharing your review. THIS is what we love to hear! 🫶

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating!

Rated 1 out of 5 stars

Shipment loading page does not work!!!

I tried OVER and OVER to change my shipment as I DO NOT want the same flavours, I still DO NOT want it but it got shipped anyway. I sent numerous emails with no response I am not happy with Cirkul at all. I repeat, I DO NOT want the flavours that’s coming in this order!!!!

October 25, 2025
Cirkul logo

Reply from Cirkul

Hi Rene,

Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear this experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.

We want to assure you that our dedicated team is here to help. You can always reach out to us through email at help@drinkcirkul.com, chat with us on our website, or give us a call at 1-844-4-CIRKUL.

As the account holder, you are in complete control of delaying, modifying, or canceling your auto-ship plan at any time prior to your order processing.

We also send a reminder email 2 days prior to your order processing for any needed changes! We recommend adding help@drinkcirkul.com to your contacts to ensure all emails from us go straight to your inbox.

If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.

Best,
Cirkul Team

Rated 5 out of 5 stars

I have looked at Cirkul for a while…

I have looked at Cirkul for a while now, with much hesitation. I'm glad I finally took the leap! One cartridge usually lasts me 3-4 days. I keep mine dialed to a 3 or 4, usually, except the coffee flavors. I like to keep the coffee flavors around a 5 to get a bit stronger flavor on those. These definitely help me drink more water, as I find myself not wanting anything else most days, even my usual coffee. I'll just grab my extra Cirkul bottle I keep in the fridge with my coffee cartridge ready. I have ordered an abundance of flavors from their site to try and have loved all but one so far. If you've thought about trying this, go for it!

October 24, 2025
Cirkul logo

Reply from Cirkul

Hi Rachel,

Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating! 💙

Rated 5 out of 5 stars

Lots of great flavors, and extras

Love the variety of flavors, and accessories/bottles. I know there will be flavors i will not like but that's just life, I still love trying them, and finding what could be my favorites. The cartridge case, and filters are interesting, and cant wait to use them. I love how there are variety packs including flavors I love along with new ones to try. I hope to stay a member for a long while

October 24, 2025
Cirkul logo

Reply from Cirkul

Hi Casey,

Thank you for sharing your review. You can never go wrong with multiple Cirkul Bottles! 😉

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating!

Rated 1 out of 5 stars

STOP CHANGING FLAVORS

STOP CHANGING FLAVORS. No more honey green tea, I have NO MORE orders for this company.

October 24, 2025
Cirkul logo

Reply from Cirkul

Hey there,

Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience.

Thank you for your feedback. We wish you all the best.

Best,
Cirkul Team

Rated 5 out of 5 stars

I love the flavors that I didn't order

I love the flavors that I didn't order

October 24, 2025
Cirkul logo

Reply from Cirkul

Hi Andrea,

Thank you for sharing your review. You’ve got great taste! 😜

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating!

Rated 5 out of 5 stars
Cirkul logo

Reply from Cirkul

Hi Michael,

Thank you for sharing your review. We're obsessed too!

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating! 💙

Rated 5 out of 5 stars

Water can be delicious!

I love water but I wanted to try Cirkul for all the fun flavors. Now I have several people drinking Cirkul!

October 24, 2025
Cirkul logo

Reply from Cirkul

Hi Jess,

Thank you for sharing your review. THIS is what we love to hear! 🫶

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating!

Rated 5 out of 5 stars

at is My favorite Good

at is My favorite Good

October 23, 2025
Cirkul logo

Reply from Cirkul

Hi Christy,

Thank you for sharing your review. Love it!

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating! 💙

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