I really enjoy the products offered and how reliable the shipping and tracking all are. Definitely suggest this site and their products to anyone who will listen. We have so many different bottles in... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I normally drink plain water, I saw an ad on social media describing cirkul. I decided to try a few different flavors. I absolutely love the coconut pineapple! It tastes like a pina colada, without t... See more
Company replied
They were helpful in listening to my complaint of a product I had just purchased. The small plastic that holds the flip top in the locked position broke with no force applied to it directly. They se... See more
Company replied
Customer service from this company is incredible! I had an order get stuck and I wasn't receiving updates from the website, but when I reached out, they let me know there was an issue with the order a... See more
Company replied
Company details
Written by the company
Cirkul's innovative bottle allows you to flavor your water sip by sip. Go from drinking plain water, to drinking your new favorite beverage, and back to drinking plain water with a turn of the flavor dial. Choose from 13+ brands with different formulas & benefits and enjoy your water your way with zero calories, no sugar, and no artificial colors.
Contact info
3620 Queen Palm Dr., 33619, Tampa, United States
- help@drinkcirkul.com
- drinkcirkul.com
4.1
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 48 hours
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I placed a order on November 28th
I placed a order on November 28th, I paid to expedite the order. Cirkul sent me a email saying order would be delivered December 3, which is great. Now today Dec 3, I got a email from Cirkul saying my order is being processed the 3rd and I'll receive it on December 10th?? Almost 2 weeks for delivery from Florida to New York with paid expedition.
November 29, 2025
Reply from Cirkul
Hi there,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com, and our team will be happy to help.
Best,
Cirkul Team
Customer service is AWFUL!!!!
Customer service is AWFUL!!!!! I ordered a cirkul on a Saturday 11/29 and paid for expedited shipping (2-5 business days) I won't be receiving the item until the 10th!!! It should be delivered by Friday the 5th, the latest! I asked for my money back for expedited shipping and said they couldn't do that, I then said I will return the item once shipped and then they tried to tell me that I couldn't return the item!?!!! awful.. never again. If you really want this stupid thing order from Amazon or Walmart... otherwise don't waste your time.
December 3, 2025
Unprompted review
Reply from Cirkul
Hi Stephanie,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com, and our team will be happy to help.
Best,
Cirkul Team
Easy to order
Easy to order, choice colors to choose from and reasonable prices. My order arrived quickly.
November 29, 2025
Reply from Cirkul
Hi Debora,
Thank you for sharing your review. Love it!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
Zero Accountability. Worst Customer Service
I really wanted to like this company, but my experience has been extremely disappointing. Several of the Sip cartridges I received were leaking from the outside, and one even looked contaminated. I explained this clearly over multiple emails, but every time the responses felt copy-and-paste and ignored my actual concern about quality and consistency.
Instead of addressing why multiple Sips were leaking in the same order (even my wife’s), they just kept offering random replacements without acknowledging the problem. I pay for a subscription because I expect reliability, not defective products and generic replies.
The customer service never addressed the bigger issue: why the quality is so inconsistent, and why this keeps happening despite being a subscriber.
I’m strongly considering canceling my membership because nothing about this experience feels reassuring.
November 28, 2025
Reply from Cirkul
Hi Andrews,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
Thank you for your feedback, we wish you all the best.
Best,
Cirkul Team
Great deal all around
Cirkul has tons of flavors and a wide variety of choices. The prices online and free shipping can't be beat!
January 21, 2025
Reply from Cirkul
Hi Jessica,
Thank you for sharing your review. You’ve got great taste! 😜
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
It signed me out and now I can't get…
It signed me out and now I can't get back in and if I try to reset my password it never sends the email and I don't use cirkul as much anymore so I'm trying to cancel my subscription but I can't
October 17, 2025
Reply from Cirkul
Hi Hayden,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com, and our team will be happy to help.
Best,
Cirkul Team
Love the flavors but hate false advertising
I love Cirkul I love the flavors. But what i don't like is i bought a lot of stuff including the 20.00 car caddy which is false advertising because it doesnt fit all the bottles. So I emailed back and forth they said I can't return or exchange. But they will give me a 5.00 gift card or 3 free sip flavors. Well that isn't fair cause caddy is 20.00 and well the gift card is 5 and flavors are like 3.75
So very disappointed and upset
November 18, 2025
Unprompted review
Reply from Cirkul
Hi Sarada,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
Thank you for your feedback, we wish you all the best.
Best,
Cirkul Team
Great way to drink more water!
Exactly what I ordered. Continually dropping new flavors and bottles!
October 28, 2025
Reply from Cirkul
Hi Dawn,
Thank you for sharing your review. THIS is what we love to hear! 🫶
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
My whole family has different types of…
My whole family has different types of cirkul bottles to fit their life styles. The monthly subscription for my flavor cartridges are cheaper then buying in-store and I never have to worry about running out of cartridge.
January 13, 2025
Reply from Cirkul
Hi Keisha,
Thank you for sharing your review. You can never go wrong with multiple Cirkul Bottles! 😉
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Absolute banger dude
Absolute banger dude, I used to barely start on my 6th grade football team but now I play running back, linebacker and many others and also I start for my basketball team thanks to cirkle. Also yall have to try coconut pineapple flavor. Love it.
THANK YOU SO MUCH CIRKUL!!!❤️
November 11, 2025
Unprompted review
Reply from Cirkul
Hey Matthew,
Thank you for sharing your review. THIS is what we love to hear! 🫶
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Reply from Cirkul
Hi Destiny,
Thank you for sharing your review. You’ve got great taste! 😜
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Quick and efficient refunds/ exchanges
They were helpful in listening to my complaint of a product I had just purchased. The small plastic that holds the flip top in the locked position broke with no force applied to it directly. They sent a e-credit for half the price to purchase a second bottle. They did this without making me find the original receipt. I’m sure with the original receipt I might have received a replacement.
October 23, 2025
Reply from Cirkul
Hi Tonya,
Thank you for sharing your review. Welcome to the Cirkul family! 💙
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Absolutely love this company and their…
Absolutely love this company and their products. Life saver for sure.
March 26, 2025
Reply from Cirkul
Hi Shannon,
Thank you for sharing your review. THIS is what we love to hear! 🫶
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Reply from Cirkul
Hi Annie,
Thank you for sharing your review. You’ve got great taste! 😜
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Bad taste, bad design
Bought 7 different flavors and the island punch was the only (barely) drinkable one. They all have terrible taste and aftertaste. The cartridges don't hold water in them so you suck air each time and the flavor doesn't mix right away either so its just a weird mix of water first then some flavor. The worst part is that you can't even use the containers just for water because they don't nake an adapter just to drink water. Big waste of money, they also don't refund. Stay away! Just get a regular bottle and use crystal light or your other favorite drink.
November 3, 2025
Unprompted review
Reply from Cirkul
Hi John,
Thank you for your Trustpilot review! We're disappointed that several of our flavors didn't match your expectations.
We hope you can find a favorite from our 100+ flavors here: https://drinkcirkul.com/pages/bundle-builder. While we cannot take back shipped product for a return or exchange, we would love to work with you to find a solution!
Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
Everything about this product and it's options
I enjoy The huge variety of flavors in the options of electrolytes or b vitamins and ones with a little caffeine even. The product is great and taste great. The bottles were unique and I really love the stainless steel options to keep it cold longer. The options for kids to have a bottle is amazing because my little ones love my Cirkul and can't get enough.
October 28, 2025
Reply from Cirkul
Hi Cassie,
Thank you for sharing your review. You’ve got great taste! 😜
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Cirkul is amazing!!
Cirkul is amazing! I wouldn't drink water at all until I experienced cirkul! The many different flavors... it's so hard to chose. I love water now.
January 12, 2025
Reply from Cirkul
Hi Christina,
Thank you for sharing your review. You’ve got great taste! 😜
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
They advertise deals and they dont…
They advertise deals and they dont work. When contacted for me to get the deal I had to place ANOTHER order.
October 30, 2025
Reply from Cirkul
Hi there,
Thank you for your Trustpilot Review!
We appreciate you taking the time to provide us with your feedback. We are bummed to hear that our policies did not meet your expectations. We're still a growing company and are always trying to improve our products and services, and your input helps!
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com, and our team will be happy to help.
Best,
Cirkul Team
Cartridges not working
My fruit punch cartridges have not worked even after troubleshooting a lot! And they were in different orders so I dont know what is happening. And strawberry lemonade took a lot of troubleshooting and messing with to work, and it did not last.
October 30, 2025
Reply from Cirkul
Hi Vito,
Thank you for your Trustpilot Review!
We appreciate you taking the time to provide us with your feedback. We are bummed to hear that our product did not meet your expectations. We're always trying to improve our products and services and your input helps!
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
Easy to order
Easy to order. But I kept getting emails stating I had 3 free flavors but no matter what I did, I could not get them to stay in my cart. So that was disappointing.
October 27, 2025
Reply from Cirkul
Hi Magnet,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com, and our team will be happy to help.
Best,
Cirkul Team
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