Cirkul Reviews 

5,037
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers had a great experience with this company. People frequently praise the incredible product design and the massive selection of delicious refreshing flavors that successfully encourage everyone to drink more water daily. Consumers note that the bottles are very convenient to use, fitting perfectly into cup holders and making hydration effortless throughout busy workdays. Some reviewers were not happy with the replacement cartridges, noting that they run out much faster than expected and make the ongoing maintenance quite costly. Other customers also mentioned encountering frustrating shipping delays or experiencing difficulties when attempting to contact support teams for order resolutions.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that it successfully encourages daily hydration... See more

Quality

Customers had ambiguous experiences with quality, often praising the amazing flavors and great hydration... See more

Order

Consumers find order experiences to be mixed, with some noting that the process was very easy and that items... See more

Customer service

People report ambiguous experiences with customer service, as some reviewers praise the team for being... See more

Price

Clients share ambiguous opinions on price, as some consumers highlight reasonable costs that help cut monthly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoy the products offered and how reliable the shipping and tracking all are. Definitely suggest this site and their products to anyone who will listen. We have so many different bottles in... See more

Rated 5 out of 5 stars

I normally drink plain water, I saw an ad on social media describing cirkul. I decided to try a few different flavors. I absolutely love the coconut pineapple! It tastes like a pina colada, without t... See more

Company replied

Rated 5 out of 5 stars

They were helpful in listening to my complaint of a product I had just purchased. The small plastic that holds the flip top in the locked position broke with no force applied to it directly. They se... See more

Company replied

Rated 5 out of 5 stars

Customer service from this company is incredible! I had an order get stuck and I wasn't receiving updates from the website, but when I reached out, they let me know there was an issue with the order a... See more

Company replied


Company details

Written by the company

Cirkul's innovative bottle allows you to flavor your water sip by sip. Go from drinking plain water, to drinking your new favorite beverage, and back to drinking plain water with a turn of the flavor dial. Choose from 13+ brands with different formulas & benefits and enjoy your water your way with zero calories, no sugar, and no artificial colors.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(5,037)

165 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THRILLED

Super, most Company will offer things for free until you go to buy and your buying so much more to get it. Cirkul's offer was exact and only bought the flavors and received the stainless steel thermos and delivery was free. Always wanted to try!! Excited!!

October 23, 2026
Rated 5 out of 5 stars

The flavors are phenomenal and has…

The flavors are phenomenal and has definitely helped me reach my water intake goals. It makes drinking water 1000 times easier and it’s super convenient to switch out so you don’t get tired of the same thing.

October 22, 2026
Rated 5 out of 5 stars

I LOVE cirkul!!

I LOVE cirkul!!! We could never get my grandson to drink water, no matter what we put in it. Now that he has a CIRKUL water bottle, he has not put it down!! Finally something that actually works!! THANK YOU !!

October 20, 2026
Rated 3 out of 5 stars

Confusing Product Ordering

While I like the Cirkul, ordering the liquids was too confusing. I ended up ordering the wrong items, and there are no refunds or exchanges. I can only hope the second order is correct or I will be stuck with A LOT of single serves!

October 19, 2026
Rated 1 out of 5 stars

I used to love this company

I used to love this company. Great products and in the past, Great customer service. Unfortunately this will be my final subscription purchase because I can’t rely on Cirkul to send orders on time. The only customer service option for help is via email which is little to no help. There should be a way to contact a live representative. For this reason I give 1 star. If things change in the future I will revisit my review. I hope Cirkul considers more helpful options for the next round of customers.

October 19, 2026
Unprompted review
Rated 3 out of 5 stars

Costumer service is autoreply

The product is great, although sometimes the sips have a sweet residue. My major complaint is costumer service. I have tried 4 times to reach out about a missing/lost order and have gotten an auto reply with my tracking order each time.

October 13, 2026
Unprompted review
Rated 1 out of 5 stars

Have Not Received Order

I made an order on July 31. Have not received it. Contacted them on Sept 1. They were supposed to send out a replacement order. It is September 20th, still nothing. Absolutely ridiculous. Will not order again.

September 20, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look