I really enjoy the products offered and how reliable the shipping and tracking all are. Definitely suggest this site and their products to anyone who will listen. We have so many different bottles in... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I normally drink plain water, I saw an ad on social media describing cirkul. I decided to try a few different flavors. I absolutely love the coconut pineapple! It tastes like a pina colada, without t... See more
Company replied
They were helpful in listening to my complaint of a product I had just purchased. The small plastic that holds the flip top in the locked position broke with no force applied to it directly. They se... See more
Company replied
Customer service from this company is incredible! I had an order get stuck and I wasn't receiving updates from the website, but when I reached out, they let me know there was an issue with the order a... See more
Company replied
Company details
Written by the company
Cirkul's innovative bottle allows you to flavor your water sip by sip. Go from drinking plain water, to drinking your new favorite beverage, and back to drinking plain water with a turn of the flavor dial. Choose from 13+ brands with different formulas & benefits and enjoy your water your way with zero calories, no sugar, and no artificial colors.
Contact info
3620 Queen Palm Dr., 33619, Tampa, United States
- help@drinkcirkul.com
- drinkcirkul.com
4.1
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am drinking more water then before…
I am drinking more water then before thank you all so much
July 30, 2026
needed to drink more water
I have always needed to drink more water daily. My daughter bought me a cirkul cup with a starter of pods. I am drinking 60+ oz of water a day thanks to the cirkul pods. I have only found a couple that I didn’t like and just won’t buy those.
July 30, 2026
I’ve cancelled this order and still was…
I’ve cancelled this order and still was charged for this. I would like a refund immediately.
July 30, 2026
Great product and idea!
I love the convenience of the Cirkul system!! It makes it much easier to stick to my daily hydration routine!! The flavors available are awesome too!
July 22, 2026
Unprompted review
I can never get a drink of water
I can never get a drink of water feels like I'm sucking a golf ball through a garden hose unless there is a quarter cup it flows fine, everyone's favorite water because you're damn near dead by the time you get a sustainable drink
July 21, 2026
Unprompted review
You'll stay hydrated.
The products are great it make me drink more water and less soda. The cartridges are delicious. I love the blue raspberry. Great products.
July 13, 2026
Unprompted review
I was missing things in my package
Tried it when I was little good flavors good for cutting off sugar but when I ordered I didn’t receive things in my package was missing lids which is the most important thing to be able to use the sips I got two colors pink and black both missing lids and pink wasn’t as light as it showed and I was missing a sip idk I recommend it but it also took the a week to actually solve the problem they caused and it took like a Month for delivery I’m in Colorado USA so idk they do taste good tho
July 12, 2026
Unprompted review
I decided i wanted to try something different
I decided i wanted to try something different. Found a cirkul bottle i liked on another site. So i did a subscription. I love how they have so many flavors. The packaging was awesome. I love the dial to switch intensity of flavor. I got my whole family to try it. Now we all drink cirkul! Its a better alternative than coffee or pepsi all day long.
July 13, 2026
Unprompted review
I placed my first ever order with this…
I placed my first ever order with this company. They took my money but never send me the full order. I got the flavor boxes but I never got my steel container and the lead for it. There is no customer service number that works. A fake number that tells you to email them. They ignore emails. I wadted almost $100 going to the company web site. They also ship via Amazon and Amazon takes zero responsibility for anything. Disappointing, disgusting and despicable. Order: 15234238
July 12, 2026
Unprompted review
Reply from Cirkul
Hi there,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
This product is amazing
This product is amazing. My husband and kids struggled with drinking water. My husband even got kidney stones, it still didnt help him to drink water. Now my husband and kids are drinking so much water filling their bottles sometimes 3 or 4 times a day. The cost is great when you compare it to soda and energy drinks it lasts them a day (they drink alot on strong flavor) to a few days. It is without a doubt worth the money especially if you or your family struggle with drinking as much water as you should.
July 1, 2026
Unprompted review
Reply from Cirkul
Hi Honeymooners,
Thank you for sharing your review. THIS is what we love to hear! 🫶
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Bought this product and three days…
Bought this product and three days later the whole top broke have reached out to customer services I have not heard any response yet.
July 6, 2026
Unprompted review
Reply from Cirkul
Hi Dericee,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
I bought the product and though it can…
I bought the product and though it can with a sip top. But I guess you have to paid separately. So I got a open cup with no lift don't make sense.
June 30, 2026
Unprompted review
Reply from Cirkul
Hi Michelle,
Thank you for your Trustpilot Review!
We appreciate you taking the time to provide us with your feedback. We are bummed to hear that our product did not meet your expectations. We're always trying to improve our products and services and your input helps!
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
Order came fast
Order came fast. I love cirkul we have 4 two bottles and 2 tumbler cups. I love the flavors I drink so many glasses a day. The only downfall is the price is a little high for the cartridges. They only last about 2-3 fill ups.
June 29, 2026
Unprompted review
Reply from Cirkul
Hi Denise,
Thank you for sharing your review. We're obsessed too! 😜
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
my delivery was on time as expected
when I got my order I was really surprised at how many items I had got inside so many different flavors to try just for ordering above $80 I received a whole lot I'm still trying out the different flavors so far I've only tried to the Cherry delight I love a lot to order came as expected the product was intact and I just love all of the different flavors delivered as expected.
June 29, 2026
Unprompted review
Reply from Cirkul
Hi Stephanie,
Thank you for sharing your review. A 10/10 flavor choice! 🤩
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Pod quality has gone down
Inconsistent flavor tapering with every pod. Most wouldn't even work unless turned up to "5" and then very quickly stopped providing any flavor at all. Quality seems to have gone down with each refill box we order. That was my last batch before I stopped using my Cirkul entirely. Also, pods are not recyclable so it created more waste than bottles anyway.
October 21, 2025
Reply from Cirkul
Hi Jordan,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear this experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
The amount of water flavored by one Cirkul Sip cartridge depends upon the setting you prefer. The lower the setting, the longer the flavor will last. But each Sip cartridge can flavor the equivalent of six 20oz. fully flavored bottled beverages!
Here are some tips that may take care of the flavor issue:
1. Turn the lid over and locate the rubber air valve which is the small clear rubber piece coming through the little hole in the lid (not the blue o-ring.)
2. Rub that valve back and forth a few times to loosen it up and then place the lid back on your bottle and check to see if your flavor flow has improved.
You can also try these tips:
1. Remove the Sip cartridge from the lid and give it a good shake and then reinsert it (it could've had an air bubble in it).
2. Move the flavor dial from X-10 a few times to be sure that the flavor is releasing correctly from the spout.
3. Wash the lid in warm water or on the top rack of your dishwasher.
Now, move the dial to your favorite setting and get back to happily hydrating! 😊 Please note as the flavor diminishes you may need to increase the dial.
Please email us at help@drinkcirkul.com if you have any questions and our team will be happy to help.
Best,
Cirkul Team
I was pleasantly surprised
I was pleasantly surprised!
Most flavored water has an odd after taste and for me that is a huge draw back. As a person with several health issues and the medication needed to manage it causing increased dehydration risk, that after taste had left me a less than healthy relationship to consuming water as often as I should.
My daughter told me about the product after ordering one for themselves and enjoying it. They even let me try the different flavors when they were trying a new one of the flavors and we were together. I then noticed I was reaching for it constantly. I absolutely love it and have now been also telling friends and coworkers to try it.
May 28, 2026
Unprompted review
Reply from Cirkul
Hi April,
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
A good way to get flavors that are not…
A good way to get flavors that are not available in the store otherwise some of the flavor didn’t seem to last as long or be as good as expected
August 27, 2025
Reply from Cirkul
Hi Randall,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear this experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
The amount of water flavored by one Cirkul Sip cartridge depends upon the setting you prefer. The lower the setting, the longer the flavor will last. But each Sip cartridge can flavor the equivalent of six 20oz. fully flavored bottled beverages!
Here are some tips that may take care of the flavor issue:
1. Turn the lid over and locate the rubber air valve which is the small clear rubber piece coming through the little hole in the lid (not the blue o-ring.)
2. Rub that valve back and forth a few times to loosen it up and then place the lid back on your bottle and check to see if your flavor flow has improved.
You can also try these tips:
1. Remove the Sip cartridge from the lid and give it a good shake and then reinsert it (it could've had an air bubble in it).
2. Move the flavor dial from X-10 a few times to be sure that the flavor is releasing correctly from the spout.
3. Wash the lid in warm water or on the top rack of your dishwasher.
Now, move the dial to your favorite setting and get back to happily hydrating! 😊 Please note as the flavor diminishes you may need to increase the dial.
Please email us at help@drinkcirkul.com if you have any questions and our team will be happy to help.
Best,
Cirkul Team
My account was cancelled
My account was cancelled. I ordered two things and only one was delivered and it was already paid for. I cancelled my order 6-29-26. They sent me an order which they charged me for. What's going on?
June 29, 2026
Reply from Cirkul
Hi Raemozelle,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
Because i never got my first order u…
Because i never got my first order u guys ordered me another one and never received that one now another one is on its way but I guarantee you I won't receive that one and I paid 30 something dollars on it
June 28, 2026
Reply from Cirkul
Hi Tiesha,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
Flavors are great
Flavors are great. It's super satisfying to be able to control the strength of my sip with each drink! Customer service is great.
June 16, 2026
Unprompted review
Reply from Cirkul
Hi Amber,
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
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