I really enjoy the products offered and how reliable the shipping and tracking all are. Definitely suggest this site and their products to anyone who will listen. We have so many different bottles in... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I normally drink plain water, I saw an ad on social media describing cirkul. I decided to try a few different flavors. I absolutely love the coconut pineapple! It tastes like a pina colada, without t... See more
Company replied
They were helpful in listening to my complaint of a product I had just purchased. The small plastic that holds the flip top in the locked position broke with no force applied to it directly. They se... See more
Company replied
Customer service from this company is incredible! I had an order get stuck and I wasn't receiving updates from the website, but when I reached out, they let me know there was an issue with the order a... See more
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Company details
Written by the company
Cirkul's innovative bottle allows you to flavor your water sip by sip. Go from drinking plain water, to drinking your new favorite beverage, and back to drinking plain water with a turn of the flavor dial. Choose from 13+ brands with different formulas & benefits and enjoy your water your way with zero calories, no sugar, and no artificial colors.
Contact info
3620 Queen Palm Dr., 33619, Tampa, United States
- help@drinkcirkul.com
- drinkcirkul.com
4.1
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 48 hours
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It’s quick and flavorful
It’s quick, it’s easy, and the flavors are great and there are a lot of flavors to choose from good for on the go
April 20, 2025
Reply from Cirkul
Hi Mark,
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
Lid clasp broke
Lid clasp broke. Called customer service and the answer is try to take it back to Walmart or buy a new water bottle. No replacement lids. Not great customer service.
January 7, 2026
Unprompted review
Reply from Cirkul
Hi there,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
Thank you for your feedback, we wish you all the best.
Best,
Cirkul Team
I was given an offer for free product…
I was given an offer for free product and it was added before check out but once I checked out the offer was gone. I did double check my order and I had met requirements for the offer. This is the 2nd time this has happened to me.
February 27, 2026
Reply from Cirkul
Hi Erika,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
The product works for more water intake. But shipping?
The flavors and product are awesome. However the website isn’t that easy to use but doable.
The shipping experience is quite lacking. I run out of cartridges before a shipment arrives. FedEx is lacking. It shouldn’t take three plus days from the order or auto delivery date. Then take 7 plus days from there. FedEx shows shipped and them usually nothing until the day before they are ready to deliver. I certainly hope it gets better. Love the concept and am drinking much more water since cirkul.
February 28, 2026
Reply from Cirkul
Hi there,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
We are currently experiencing a huge demand in orders. Please know that we are working around the clock to assist everyone, and we appreciate your patience as we navigate these growing pains!
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
My first order was canceled
My first order was canceled, with no explanation. No one contacted me to let me know why. I had to wait nearly a month from when I first placed my order to finally hopefully get my second order, which is supposed to arrive tomorrow… And then you ask for a review before it even comes.
February 27, 2026
Reply from Cirkul
Hi there,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com, and our team will be happy to help.
Best,
Cirkul Team
Not all water tastes good especially at…
Not all water tastes good especially at the airport. I can take my circul bottle through tsa and fill it at a filling station. This way I will be hydrated during flight
April 16, 2025
Reply from Cirkul
Hi Linda,
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
Reply from Cirkul
Hi Douglas,
Thank you for sharing your review. THIS is what we love to hear! 🫶
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
I love Cirkul it's a very helpful water bottle…
I love Cirkul very helpful water bottle and it has made me more hydrated than my Gatorade water bottle ever had. My favorite flavor is definitely The water melon one. but my only complain is that the cartridge is a bit expensive for how much there is in there.
February 1, 2026
Unprompted review
Reply from Cirkul
Hey Salah,
Thank you for sharing your review. Love it!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
Disgusting flavour
Disgusting flavour. Feel like im drinking pee with the mixed berry. Im finding so much mold in this.
February 3, 2026
Unprompted review
Reply from Cirkul
Hey Elena,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
Thank you for your feedback, we wish you all the best.
Best,
Cirkul Team
My experience with Cirkul has been……meh.
My experience with Cirkul has been… meh.
It’s a cool concept. The adjustable flavor dial is clever, and the idea of making water more enjoyable is appealing. However, in practice, the flavors just don’t seem to last long enough. I find myself going through cartridges faster than expected, and buying multiple refills each month quickly blows the budget.
For me, that’s the biggest issue — sustainability. Not environmental sustainability, but financial. It becomes hard to justify the ongoing cost when plain water (or other options) are far cheaper.
I’ve also noticed that at my local Walmart, Cirkul used to be displayed prominently in the aisles. Now it’s harder to find and doesn’t seem as heavily stocked. Maybe that’s just my store, but it does make me wonder if others are having similar experiences.
Overall, it’s a neat idea, but for me it hasn’t proven to be a long-term, cost-effective solution.
March 6, 2025
Reply from Cirkul
Hey David,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
Thank you for your feedback, we wish you all the best.
Best,
Cirkul Team
Reply from Cirkul
Hi John,
Thank you for sharing your review. That’s awesome! Welcome to the Cirkul family! 💙
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
I love my cirkul
I love my cirkul it's the only way I will drink water
Strawberry dream is my absolute favorite
June 26, 2025
Reply from Cirkul
Hi Jennifer,
Thank you for sharing your review. A 10/10 flavor choice! 🤩
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Really long time for shipping and high…
Really long time for shipping and high prices in the cartridges makes it hard to enjoy the bottle and the flavor cartridges when you have a large family
February 10, 2026
Reply from Cirkul
Hi there,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com, and our team will be happy to help.
Best,
Cirkul Team
The quick matter they took care of the…
The quick matter they took care of the problem.
February 10, 2026
Reply from Cirkul
Hi Joyce,
Thank you for sharing your review. THIS is what we love to hear! 🫶
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Quality has suffered
I have been a customer for several years and the quality has decreased in the past year-or-so. I have a subscription and have found that the strength of the flavors have suffered. Five years ago, one Cirkul "pod" lasted for at least 44 ounces. For the last several months, a good percentage of the flavor of my "pods" NEVER HAVE FLAVOR. I am disappointed in the decrease in the quality and I think that I am now going to cancel my subscription.
February 9, 2026
Unprompted review
Reply from Cirkul
Hey Julie,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear this experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
The amount of water flavored by one Cirkul Sip cartridge depends upon the setting you prefer. The lower the setting, the longer the flavor will last. But each Sip cartridge can flavor the equivalent of six 20oz. fully flavored bottled beverages!
Here are some tips that may take care of the flavor issue:
1. Turn the lid over and locate the rubber air valve which is the small clear rubber piece coming through the little hole in the lid (not the blue o-ring.)
2. Rub that valve back and forth a few times to loosen it up and then place the lid back on your bottle and check to see if your flavor flow has improved.
You can also try these tips:
1. Remove the Sip cartridge from the lid and give it a good shake and then reinsert it (it could've had an air bubble in it).
2. Move the flavor dial from X-10 a few times to be sure that the flavor is releasing correctly from the spout.
3. Wash the lid in warm water or on the top rack of your dishwasher.
Now, move the dial to your favorite setting and get back to happily hydrating! 😊 Please note as the flavor diminishes you may need to increase the dial.
Please email us at help@drinkcirkul.com if you have any questions and our team will be happy to help.
Best,
Cirkul Team
Poison
Cirkuls customer service is as terrible as their flavor pods are for you. I purchased straight from their website it’s not just Walmart selling bad product. I’ve had pods with no flavor chemically tasting pods they are not sealed properly and ingredients are terrible for you. I tried to get refunded for the ones with no flavor and they refused. Said they don’t offer refunds even though their website clearly stated within 30 days or whatever when I was within the timeframe. Don’t waste your money go with hint water it tastes better and is better for you.
February 6, 2026
Unprompted review
Reply from Cirkul
Hey Misty,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
Thank you for your feedback, we wish you all the best.
Best,
Cirkul Team
I keep asking for my subscription to be…
I keep asking for my subscription to be canceled, but I keep getting charged monthly. I need it to be canceled. I do not want it anymore. I have tried literally every flavor and I don’t like any of them.
January 30, 2026
Reply from Cirkul
Hi Katie,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear this experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
We want to assure you that our dedicated team is here to help. You can always reach out to us through email at help@drinkcirkul.com, chat with us on our website.
As the account holder, you are in complete control of delaying, modifying, or canceling your auto-ship plan at any time prior to your order processing.
We also send a reminder email 2 days prior to your order processing for any needed changes! We recommend adding help@drinkcirkul.com to your contacts to ensure all emails from us go straight to your inbox.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
I’ve loved my Cirkul bottle
I’ve loved my Cirkul bottle, and I’m still using it almost a year later. It took a while to find my favorite flavors, but now I’ve got 8 or so on rotation.
January 22, 2026
Reply from Cirkul
Hey Michael,
Thank you for sharing your review. Love it!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
DO NOT BUY
If you live outside the US then DO NOT BUY. The store shelves are stacked with these bottles but nowhere does it say that you need to purchase the flavored cartridges separately and the checkout at Walmart never mentioned it. You are supposed to read their minds!! And they don’t ship the cartridges overseas so you would be wasting your money. I have checked on Amazon and they are no longer available so now I’m stuck with these useless bottles. If I could give no stars I would.
Recommend you get owala drink bottles instead.
December 1, 2025
Unprompted review
Reply from Cirkul
Hey Temu,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
Thank you for your feedback, we wish you all the best.
Best,
Cirkul Team
Reply from Cirkul
Hey Felicia,
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
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