I really enjoy the products offered and how reliable the shipping and tracking all are. Definitely suggest this site and their products to anyone who will listen. We have so many different bottles in... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I normally drink plain water, I saw an ad on social media describing cirkul. I decided to try a few different flavors. I absolutely love the coconut pineapple! It tastes like a pina colada, without t... See more
Company replied
They were helpful in listening to my complaint of a product I had just purchased. The small plastic that holds the flip top in the locked position broke with no force applied to it directly. They se... See more
Company replied
Customer service from this company is incredible! I had an order get stuck and I wasn't receiving updates from the website, but when I reached out, they let me know there was an issue with the order a... See more
Company replied
Company details
Written by the company
Cirkul's innovative bottle allows you to flavor your water sip by sip. Go from drinking plain water, to drinking your new favorite beverage, and back to drinking plain water with a turn of the flavor dial. Choose from 13+ brands with different formulas & benefits and enjoy your water your way with zero calories, no sugar, and no artificial colors.
Contact info
3620 Queen Palm Dr., 33619, Tampa, United States
- help@drinkcirkul.com
- drinkcirkul.com
4.1
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 48 hours
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I tried to cancel the subscription and…
I tried to cancel the subscription and your customer service has not gotten back to me
April 30, 2026
Reply from Cirkul
Hey Nicholas,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear this experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
We want to assure you that our dedicated team is here to help. You can always reach out to us through email at help@drinkcirkul.com.
As the account holder, you are in complete control of delaying, modifying, or canceling your auto-ship plan at any time prior to your order processing.
We also send a reminder email 2 days prior to your order processing for any needed changes! We recommend adding help@drinkcirkul.com to your contacts to ensure all emails from us go straight to your inbox.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
Terrible been using them for a year…
Terrible been using them for a year last couple of boxes had a weird orange chemical on the cartridges and sometimes white powder, eh I’d wipe them off and use them, but quality control clearly started going downhill. This most recent package they literally sent me a box with random flavors and shorted me 7 cartridges. Total scam until they fix their quality control, oversight, and integrity, stay away at all cost right now.
Edit: may 5, 2026
I have contacted support multiple times, yall never reply to anyone you scumbag faking that you care.
Edit May 8, 2026
Y’all contact me to lecture me about tone a respect, are you serious? I have never been ignored by a company then had to blow a gasket to get them to finally respond, just to lecture me about tone and respect, nah hard pass I had to do a cease and desist with my bank and I’m having to dispute a transaction just to get my money back. Worst company ever, it says they’re from Tampa fl but I don’t know seems like they would fit better in California, Florida born native never been treated like this by any Florida company. Their demeanor and attitude reeks of California rejects.
April 28, 2026
Unprompted review
Reply from Cirkul
Hi Alex,
Thank you for your Trustpilot review! We are beyond sorry to hear about your experience with your Cirkul package. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
We would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
Don’t order these unless you don’t need them for about three weeks 
I placed my order and they took my money on 16 April here I said it is 28 April and I still don’t have my drinks i’ve left them know and it took several days to get back to me to let me know that Yep they’re running way behind and like it’s very normal for it to take two plus weeks for you to get your package. I can get stuff from Temu quicker than I can get from cirkul this is definitely not my first order, but I’m pretty sure it’s going to be my last when you order something. You don’t expect to have to wait two and three weeks for it to arrive. I think they need to start doing a better job maybe highermore people and their customer service just laughs at you like Yep we know we’re behind ha ha maybe they’d be a little quicker if they didn’t bill us until after the package shipped you know once you get it to FedEx, then take my money but no you take my money and then two or three weeks later I get my product that might speed up a bit, just very disappointed
April 16, 2026
Unprompted review
Reply from Cirkul
Hi Angel,
Thank you for your Trustpilot review! We are bummed to hear about your experience. Please know that this is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
We are currently experiencing a huge demand in orders. Please know that we are working around the clock to assist everyone, and we appreciate your patience as we navigate these growing pains!
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com, and our team will be happy to help.
Best,
Cirkul Team
still waiting
ordered my first set about ten days ago and the package hasn’t even shipped! customer service took days to get back to me and the response was basically “yeah we’re busy sorry haha” - ten days’ worth is quite a backup of orders if that’s true, but i have to wonder if it is. it’s not like it shipped and the postal service is taking a while, or it shipped from very far away - my box is still just sitting in their warehouse.
i’ve seen quite a few other people say that cirkul is much lower quality than they seem to want to appear, that their cartridges don’t last and the customer service isn’t very good. i wasn’t sure about it at first but now that they’ve been sitting on this for ten days i’m definitely starting to believe that they’re either in over their head or they’re not really what they chalk themselves up to. either way, i’m pretty disappointed so far.
oh, and i forgot to mention this so i apologize - the cirkul website is extremely laggy, and will crash a few times while you’re shopping :(
April 26, 2026
Unprompted review
Reply from Cirkul
Hi Ashe,
Thank you for your Trustpilot review! We are bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
We are currently experiencing a huge demand in orders. Please know that we are working around the clock to assist everyone, and we appreciate your patience as we navigate these growing pains!
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com, and our team will be happy to help.
Best,
Cirkul Team
Save your money
Save your money — Cirkul is not worth it.
I've spent hundreds of dollars on Cirkul and I'm done. The biggest issue? Their cartridges are falsely advertised to last up to 6 bottles of water. In reality, I can barely stretch one to 2–3 bottles. That's less than HALF of what they promise.
Do the math: you're paying 2–3x more than you think you are for flavored water. At this rate, a simple water flavor packet would save you a fortune. The product isn't cheap to begin with, and when the cartridges run out twice as fast as advertised, costs spiral out of control fast.
I gave this brand a long, generous chance hoping things would improve. They didn't. The misleading cartridge claims feel less like an honest mistake and more like a calculated way to get you hooked before you realize what you're actually spending.
Do yourself a favor and skip it.
April 20, 2026
Unprompted review
Reply from Cirkul
Hi James,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
Each Sip cartridge can flavor the equivalent of six 20oz. fully flavored bottled beverages. If you're not having this experience, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
Great, but…
One of the cartridges turned my poo blue and also it would be nice to get some in Europe cartridges don’t last as long as air up pods but bottle doesn’t leak and doesn’t grow mould unlike air up and the flavour is noticeable and consistent
April 18, 2025
Unprompted review
Reply from Cirkul
Hey Alexander,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear you experienced any health concerns. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
We always recommend consumers carefully read the label and the ingredients as each consumer knows their own health history best and what ingredients may be problematic. Your healthcare provider is the best source for any medical-related questions.
All of our Sip cartridges are healthy to consume, are food-safee, and made to FDA standards. We produce our cartridges in an FDA-registered cGMP facility in a sterile environment, and each batch of Sip flavors is made individually of each other, with all materials fully cleaned and sanitized in between production cycles. All of the flavor formulas in our Sips contain all-natural flavors, and all functional ingredients are on the packaging label and the website.
You can find nutrition and ingredients information on the products page by clicking on the flavor and then selecting “Nutritional Info and Ingredients” at https://drinkcirkul.com/pages/flavors
Please email us at help@drinkcirkul.com if you have any other questions.
Best,
Cirkul Team
The pods are unpredictable and some of…
The pods are unpredictable and some of the flavors are really terrible.
May 16, 2025
Reply from Cirkul
Hi Abigail,
Thank you for your Trustpilot review! We're disappointed some of our flavors didn't match your expectations.
We hope you can find a favorite from our 100+ flavors here: https://drinkcirkul.com/pages/bundle-builder. While we cannot take back shipped product for a return or exchange, we would love to work with you to find a solution!
Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
Reply from Cirkul
Hi there,
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
I love my Cirkul
I love my Cirkul! The flavors are great! The new design bottles and sizes are awesome! I have the 42oz Rose Gold Cirkul and it's worth every penny.
April 12, 2025
Reply from Cirkul
Hi Janice!
Thank you for sharing your review. THIS is what we love to hear! 🫶
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
I love Cirkul
I love Cirkul. I think this product is amazing and it is a great way to get myself and my twin sister to drink more water. Our little loves it too we had ordered her her own bottle and flavor cartridges. We appreciate y’all so for sharing this wonderful product with us. Thank you
March 30, 2026
Reply from Cirkul
Hi Tonya!
Thank you for sharing your review. You can never go wrong with multiple Cirkul Bottles for the family! 😉
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Reply from Cirkul
Hi there!
Thank you for sharing your review. That’s awesome! Welcome to the Cirkul family! 💙
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
FlaVors are great and refreshing
March 30, 2026
Reply from Cirkul
Hi Iva,
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
Reply from Cirkul
Hi Linda,
Thank you for sharing your review. THIS is what we love to hear! We're happy to hear you're enjoying Cirkul! 🫶
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
my only choice of drink now!!
I will only order from this site!! they have the best options and I favor the flavors that aren't sold on the shelves which have limited selection!!! Strawberry Dream is my #1. I don't drink anything but Cirkul!!! customer service is also top notch!!
March 30, 2026
Reply from Cirkul
Hi Ashley!
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul! A 10/10 flavor choice! 🤩
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Love it
I have ordered many times and love the different flavors and so many options!!
October 12, 2025
Reply from Cirkul
Hi there!
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
Very easy to order online
Very easy to order online. Just noticed how many had sucralose. Just wish they had more Stevia choices.
May 2, 2025
Reply from Cirkul
Hi Terri,
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul! You can definitely find Stevia-flavored options on DrinkCirkul.com!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
They sent a replacement immediately
I had trouble with the lid. I let them know and they sent a replacement immediately. I appreciate the excellent customer service.
August 22, 2025
Reply from Cirkul
Hi Deana,
Thank you for sharing your review. THIS is what we love to hear! 🫶
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Reply from Cirkul
Hi Erin,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
Cirkul ordering can be very easy
What made ordering from Cirkul was that it was very easy and they have some really great flavors for the cartridges. The only complaint I have is the more I bought them it seems as though they didn't last as long, so I was going through the cartridges to fast. And the customer service was great when I needed to pause my delivery they made it very easy for me.
August 1, 2025
Reply from Cirkul
Hi Barbara,
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
Inconsistent taste of flavors
I used to order from them consistently. However, the last time I ordered from them I ordered two lemon sips (what they call the cartridges that are used in their bottles) and three other flavors. I called and was trying to clarify an issue, and I was asked if I wanted all lemon sips? I said yes, after she told me they had them in stock. Unfortunately, I got the sips, and each one had no lemon taste at all. I kept hoping it was just the one, but it turned out to be all of them. I haven't ordered from them since, but I'm now stuck with the two useless bottles.
June 19, 2025
Reply from Cirkul
Hi there,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
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