Drippy Reviews 

1,475
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their brilliance, craftsmanship, and durability, with many pieces maintaining their sparkle even after extended wear. The delivery service is frequently highlighted as fast and efficient, and people are often impressed by the beautiful and elegant packaging, which adds to the overall premium experience. Reviewers also commend the customer service for being responsive, helpful, and making interactions feel personal, especially when assisting with exchanges or inquiries. However, some customers also noted issues with product durability, such as items breaking or fading shortly after purchase, and occasional delays in delivery. A few other people also felt that the jewelry did not meet expectations for the price, and some expressed dissatisfaction with customer service regarding unresolved issues or lack of transparency about product origin.

What people talk about most

Product

People report positive experiences with product, often highlighting the high quality, shine, and durability... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the high quality, durability,... See more

Customer service

Customers had positive experiences with customer service, often describing it as helpful, efficient, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction, stating that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anyt... See more

Company replied

Rated 5 out of 5 stars

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wea... See more

Rated 5 out of 5 stars

Shopping with drippy always feels almost personal, with great range of jewellery to chose from theirs no where else I would go. Not only is the delivery quite quick, the quality of the products are am... See more

Company replied

Rated 5 out of 5 stars

I’ve never seen such good craftsmanship in a product before, no joke. I’m not getting paid for this, but I’m really impressed with the quality of the product. I’m also very satisfied with the way it w... See more


Company details

  1. Jewelry Store

Written by the company

International brand DRIPPY is created in Amsterdam, but inspired by multiple cultures. With our motto, Dare to Drip , we aspire you to show the world your inner shine. We exist to express that inner shine through high quality handcrafted jewelry. DRIPPY. – Dare to Drip.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,475)

270 reviews in the last 12 months

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Rated 1 out of 5 stars

I'm not sure how long it's taking to…

I'm not sure how long it's taking to issue one with a delivery or tracking number to a product I ordered over a week ago.
Furthermore , I'm not receiving any updates from the company to reassure the expedition process.
Order #9875

January 14, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey MadMax!

We're sorry to hear that you experienced a delay in receiving your order.

A separate email was sent to you along with your tracking details.

If there is anything else, please get in touch with our Customer Care so we can sort things out.

Cheers!



Rated 1 out of 5 stars

The case of the mysterious jewelry

I placed an order for 2 rings on Christmas Day for my wife (we are celebrating our 20 year wedding anniversay this year). After making payment, I received a confirmation email of the order and all was going SO well.
The day after (26th Dec) I received an email with "A Shipment From Order #9719 is on the way", I thought great and as I had requested expedited shipping I should receive these quite quickly even with the festive period.
I clicked on the tracking email - no tracking numbers or even anything in the loaded page that confirmed the order was shipped - so I reached out on the email address provided (info (at) drippy.amsterdam) and was assured by "Joyce" who confirmed that the order was fulfilled on the 26th December but it looks like there is missing some tracking details. They said that they would escalate this to their team to track down that information and they'll get back to me as soon as possible.
2 days later, no update so I reached out again as a follow up. I received a further email from "Joyce" who thanked me for following up on my order and escalated it again to their team to check the status of the order. "Rest assured, we'll keep an eye on it and do or best to ensure it reaches you as quickly as possible"
4 days later, no further updates so I reached out again... no response on email
A further 3 days later (9th Jan 25), I thought I would reach out via a DM on their Instagram page to see if I could get a response - nothing at all.
Today 10th Jan 25, no response still received so I reached out again and have still had no response.
I am beginning to think that this is potentially a scam and will be seeking advice from my bank to see what we could do

December 25, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hello Steve!

Thank you for bringing this issue to our attention! We appreciate your honest feedback and we apologize for the way things went. Your order hasn’t been processed yet because we’re waiting for your made-to-order Moissanite rings to be ready.

We're really sorry if this wasn’t clear earlier. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.

Again, thank you for your feedback and talk to you soon! 🙏

Rated 5 out of 5 stars

Tennis chains losing their diamonds after 4 months …

After 4 months or less of daily wearing, the tennis chain already lost a diamond and even while wearing it very carefully and not exposing it to water or else. Very disappointed. It shines, it hurts the neck when you first wear it and irritates it. but hey, the look still great and all that so i gave them 2/5 stars. And support doesn’t give you real solutions neither so yeah i don’t recommend, looks like dropshipping.

Edit : We found a solution, there’s a warranty on your items. They sent me another one completely brand new to replace the old one.
Quick and easy solution very glad we ended this matter that way.

January 2, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Clément,

We are vry sorry to hear about your tennis chain. We would like the opportunity to investigate your feedback further.

Please contact our team thru email. We’ll work with you to resolve any issues as quickly as possible.

Cheers!

Rated 5 out of 5 stars

Excellent Service

I have been a customer for about 4 years and always get my emails answered very quickly. I am delighted with the service you provide and am very happy with my purchases.

December 20, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hey Nils!

We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience.

If there’s anything else we can do to make your next shop even better, please let us know. 🫶

Cheers!

Rated 5 out of 5 stars

Customer Service

Had a small issue with a chain I ordered and contacted them via email and they were able to assist me with my query. Good customer service and products

January 2, 2025
Unprompted review
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Reply from Drippy

Hey Trevor!

Your feedback made our day! We are ecstatic to hear that you had a great time at Drippy Amsterdam. We can’t wait to welcome you back for another fantastic experience.

Cheers!

Rated 5 out of 5 stars

GOOD SERVICE

The order was a little late luckely they helped me and where very nice to me!!
I am soo happy with my orderr!!

December 24, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hey Onverwachts!

Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at Drippy Amsterdam!

We look forward to welcoming you back soon! 🫶

Cheers!

Rated 1 out of 5 stars

thieves

thieves, they promise delivery in two days and meanwhile 5 days after payment the parcel still hasn't been sent!!!!

December 16, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hello Piotr!

We're sorry to hear that you experienced delays with your delivery. We understand the importance of timely delivery and apologize for falling short in this area.

Please be advised that your order is a backorder. When an item is out of stock but eligible for backorder, it means you can order it now, and we'll ship it to you as soon as it's back in stock. This ensures you get the product once it's available without having to check back in the store repeatedly. Backordering is generally a good way to secure your piece once it becomes available.

However, there has been a slight delay in processing your order. Please rest assured that we are working diligently to process all backorders as quickly as possible. However, we have received notification from our shipping partner that there has been a delay to the shipment of new stocks due to volume and courier availability because of the Black Friday Sale and the upcoming holidays but rest assured we will be providing you with all the support you need to keep track of your order.

We appreciate your patience on this matter. If you have any additional concerns or questions in the meantime, just let us know by replying to our email.

Wishing you a nice day ahead! 😊

Cheers!

Rated 5 out of 5 stars

Their customer service is a 10/10

Their customer service is a 10/10! There was an issue with my order, but they resolved it quickly and even sent me a gift as an apology for the inconvenience. Their products are also of great quality, and I’ll definitely be shopping with them again. Highly recommend!

December 17, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hey Chara,

Thank you for taking the time to leave us such a beautiful review!

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day!

We look forward to serving you again! 🫶

Cheers!

Rated 3 out of 5 stars

Slow proces of return/ response of customer service

My girlfriend bought me the: MOISSANIET ETERNITY X RING - WITGOUD but I noticed that there was a stone missing from the ring and the ring had a more oval shape. We already put out a return for a smaller sized ring before we saw the flaws. So we shipped back the ring doing everything correctly with all the needing information but it’s kind of hard getting response or an update on the situation of what the next step is. Already reached out to customer services but the response time isn’t that fast what I understand ofc but it is kind of frustrating because I really liked the ring because my girlfriend gave it to me. Also the the package already had been delivered to the facility but when I check on the return page for the tracking details there it says that the tracking number is not findable which is weird. So my question is what to do now ?

my order number was: 159110

RMA NO.
R2024121305416799076

December 14, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hello Revendal,

Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.

Talk to you soon! 🙏



Rated 1 out of 5 stars

DO NOT BUY - SCAM

bought a chain as a gift, it broke only a month after without using any force or nothing, simply poor quality. Horrible costumer service, said it is not included in the lifetime warranty and that nothing can be done. Don't waste your money on their products. Lifetime warranty is a scam.

December 13, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hello Osnat!

We're sorry to hear that you had a negative experience with our product. This is not the level of service we strive to provide.

As stated in your email, the one who is wearing the chain accidentally pulled it with his jumper, and it broke. We hope you understand that accidental breakage isnt covered by our warranty.

You may check more information here: https://drippy.amsterdam/pages/faq

If you have any other concerns or clarification, please contact our team through email. We’ll work with you to resolve any issues as quickly as possible.

Cheers!

Rated 5 out of 5 stars

What made my experience great was the…

What made my experience great was the fact that they replied pretty quick and provided me with a fast service and a solution to my problem and got my new product coming in hot. Their loyal to their customers and to their product backing up the promised lifetime warranty I had my products a lil over 3 years now (2021) and this is the first time I had to lean in my warranty(11-2024) I'm absolutely amazed how smooth and well the communication was between us. I know it's hard to trust a web shop but mannnn glad I did. Seems there are still good people and companies in the world that are willing to help the people and not just take from them. But I really can't describe in words how wonderful the service was other then I would advice everybody to buy something then brake it so u could experience the great support that I've witnessed I know crazy right. I don't know who these people are and what they look like but I got nothing but love for them and wish them nothing but more success with what they are doing. On god this is my honest opinion and experience they did not pay me or anything to give this review that being said
stay Save&Blessed

Urs truly

Bodhabless 🙏🏾.

November 18, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hey Bodha!

We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience.

If there’s anything else we can do to make your next shop even better, please let us know. 🫶

Again, thank you so much!

Cheers!

Rated 4 out of 5 stars

Broken bracelet

I love Drippy Amsterdam. Their jewelry is fabulous. I don’t know a greater shop than them. The jewelry shines and it’s not too pricey. You get what you pay for, and it even looks more beautiful in real life. I have recommended Drippy to many of my friends. Not so longtime ago, I had a Tennisboy bracelet, then one of the stones had fell out, and I only had it for a year. But then I reached out to Drippy on email, and they replied after ONE day. They helped me, and I got a store credit for the value of my broken bracelet🙏🏻🙏🏻 I haven’t received it yet, but it’s on it’s way.

November 7, 2024
Unprompted review
Drippy logo

Reply from Drippy

Thank you again for your 5-star rating and for being an amazing part of our journey Sophia! 🫶

Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

Cheers!

Rated 4 out of 5 stars

Can only recommend!

The customer service is really helpful and forthcoming! Unfortunately, I‘ve had 2 rings loose a stone but my issue was always solved! I received a coupon code each to make up for the broken ring. They answer fast and polite!
Only 4 stars because both rings had a malfunction, but it is possible that I got a bad batch. Will definitely repurchase!

October 26, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hey Chrissi!

Thanks for your great review of our service!

We’ve passed your kind words on to our team.

The Drippy Team is passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you.

We hope that in the future we’ll be able to provide a similarly excellent experience.

Please let us know if there are any areas we can improve upon in the future, we value our customer’s feedback for helping us to keep improving our products and services. 😊

Cheers!

Rated 5 out of 5 stars

Great Customer Service!

October 25, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hey Daniel!

Our staff always enjoys reading reviews such as the one you left us!

It lets us know we are making customers happy.

We look forward to serving you again! 😊

Cheers!

Rated 5 out of 5 stars

Extremly satisfied

Quality, delay, website, communication, everything is perfect !

Thank you guys 🙌🏽

October 17, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hey T C!

We are so grateful for your kind words and 5-star rating!

Our team works hard to ensure every customer has a memorable experience.

If there’s anything else we can do to make your next shop even better, please let us know.

We look forward to serving you again!

Cheers!

Rated 5 out of 5 stars

As a jewelry lover

As a jewelry lover, I'm always on the lookout for unique and high-quality pieces, and my necklace from Drippy Amsterdam is definitely a favorite. The collection is beautifully designed, and the craftsmanship speaks for itself. What I especially appreciate is the refined finishing and the timeless look of their jewelry. It’s an accessory that effortlessly complements any outfit without overpowering it. Highly recommended for anyone who loves elegance and durability without compromise.

October 18, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hey Cici!

Seeing that you had a 5-Star experience is the best thing we could hope for!

Your review means a lot to us.

Thank you for choosing Drippy Amsterdam!

We look forward to serving you for many years to come!

Cheers!

Rated 1 out of 5 stars

My neck got green after about 10 months…

My neck got green after about 10 months of usage from a chain, also it snapped after about four months og bormal usage and they would’nt replace it, now it has made my neck turn green and that is unnacceptable

October 10, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hey Johannes!

We're sorry to hear that you've had inconsistent experiences with our product. 😔

We take quality control very seriously, and we would like to investigate this further.

Please contact us thru email so we can discuss your experience and find a solution. Your comments are invaluable to us and we will take them into consideration.

Thank you so much!

Cheers!

Rated 1 out of 5 stars

They send me a chains that in few…

They send me a chains that in few months with the best care without getting get or something started to wear it smell very bad and is turning color copper and also blue very bad quality and expensive over $400

October 1, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hey Tropical!

Thank you so much for taking the time to leave us feedback!

We value our customers and would like to make this right if we can.

However, you didn’t respond to our request within the 3-day period about your order details therefore we are unable to assist you further.

If you place an order with us, please kindly contact our Customer Care with the order details in question so we can sort things out for you.

Looking forward to your response! 🫶

Cheers!

Rated 2 out of 5 stars

Order update

I just want to know the status of my order. It's been over 25 days and nothing.
You sent a message about depleted stock and since then..nothing

No response to emails
No update whatsoever

Where is my package?

September 26, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hello Adebola!

We're sorry to hear that you had a poor experience. We strive to provide exceptional service to all of our customers, and we're disappointed that we fell short in your case.

We just sent you a separate email about your tracking details.

Updated shipment details will be available once the courier updates.

Hope this helps!

Drop us a message if we can do anything else for you! 🙏

Cheers!

Rated 5 out of 5 stars

I love the quality

I love the quality, i have had my neclaces for over a year, and its still in good shape. Even tho i have bathed with it.

September 7, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hey Maiko!

We spotted your 5-star review. Wow!

Thank you so much for trusting us, and we can’t wait to serve you again in the future. 🫶

Cheers!

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