OUTLAWS. Amsterdam Reviews 2,669

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and excellent craftsmanship. Many people appreciate the unique designs and the comfortable fit of the items. The delivery service is frequently highlighted for being prompt and efficient, with orders arriving well-packaged. Reviewers also commend the customer service for their responsiveness and helpfulness in resolving issues. However, some customers experienced issues with delivery times, reporting delays that were longer than expected. A few other people also felt that the product they received did not match the advertised color or arrived in a damaged condition.

What people talk about most

Product

Consumers express high satisfaction with the product quality, often describing items as well-made, durable,... See more

Quality

Reviewers consistently express high satisfaction with the quality of products. Many customers praise the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Order

People report positive experiences with their orders. Many customers praise the quality and craftsmanship of... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been disillusioned lately ordering on-line from various companies,with items being sub-standard and mis represented in ads. How refreshing to get a well made piece of quality jewelry, impecabl... See more

Company replied

Rated 5 out of 5 stars

I’ve made several purchases from Outlaws Amsterdam and I quite simply couldn’t be happier with what I’ve bought. My rings look great and fit perfectly but that’s only half the story - they feel great... See more

Company replied

Rated 5 out of 5 stars

Best rings I've ever had! From the design to durability. I get compliments whenever I wear them. Can't wait to keep growing my collections, they've easily replaced every ring I've had in the past. The... See more

Rated 5 out of 5 stars

Excellent prompt response to my query regarding a ring ( of excellent quality) that was a size too large. Very clear instructions provided on my options and next steps needed to resolve this. Very im... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Outlaws Amsterdam is my go-to…

Outlaws Amsterdam is a great company to deal with. Their range of pieces is second-to-none and every single item I’ve bought from them is beautiful, fits perfectly and feels very comfortable to wear. Give ‘em a go…you won’t be disappointed.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

I have a few pieces from Outlaws

I have a few pieces from Outlaws, and I've bought a few more as presents for other people. Very happy with everything; the quality is amazing, and customer service is very efficient. Will definitely buy more.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

If y'all are looking for great…

If y'all are looking for great 'hardware', this is the place! Purchased an awesome ankh pendant; exactly what I was looking for (perfect size/weight, comes w/ a nice chain, great price!) Website has quality pics, and quick delivery. Will definitely purchase more (they also sell rings : )

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

The sizing of the rings is slightly…

Avoid avoid avoid. The sizing of the rings is off theyre bigger then their chart so size down 1 or even maybe 2. With them being from Netherlands any returns or exchanges are at your own expense. Cost me £10 from uk to return one ring. On top of that which i was un aware of until i chased it up that you have to pay custom fees on top. So to return a item it will cost you more then what you paid for the ring. The ring quality themselves is poor and ive found them to be really uncomfortable and even irritated my skin which ive never experienced before. They feel cheap and something you could get for £2 off a market store. So now im stuck with £80 worth of rings I'll never wear. Not for me tbf I would avoid and spend a little extra for better quality.

May 12, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Brother, this is tough to read and clearly not the experience we want you to have with Outlaws.

We understand your frustration regarding the sizing, return costs, and how this situation has turned out overall. We’re going to personally look into this with you and work toward a proper solution together.

Send us your order number via email and we’ll take it from there.

Rated 5 out of 5 stars

Proven Expertise with Complex Jewelry…

Proven Expertise with Complex Jewelry Designs
Our team reached out with a challenging request: custom-shaped, black metal logo tags intended for integration into a designer ring line. Outlaws didn't just respond with a quote; they engaged as a technical partner. They demonstrated a clear understanding of the aesthetic and durability requirements critical for wearable jewelry, discussing options in electroplating finishes and attachment methods with great patience.
Their ability to grasp the vision and dissect the manufacturing feasibility was impressive. While our project timeline is still evolving, we have full confidence in their capability to deliver quality. For anyone developing rings or fine accessories that require precision metalwork, we highly recommend a conversation with their team.

May 11, 2026
Unprompted review

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