OUTLAWS. Amsterdam Reviews 

3,353
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,292 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic selection of unique, beautifully crafted jewelry and accessories that fit nicely, look amazing, and match product descriptions perfectly. Consumers also highlight the exceptionally fast shipping times, helpful communication, and the special care put into the wonderful packaging of each individual order. However, some people mentioned experiencing unfortunate delivery delays or having their valuable packages arrive much later than they originally expected. A few reviewers were notably dissatisfied with customer support communication and encountered some frustrating difficulties when trying to resolve sizing or shipping issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the items look stunning and feel strong,... See more

Quality

Consumers find quality to be positive and consistently praise the high-grade materials and exceptional... See more

Delivery service

Customers report great satisfaction with the delivery service, frequently highlighting fast shipping times... See more

Order

Users describe positive interactions with order, noting that the purchase and selection process is very... See more

Customer service

Clients share positive opinions on customer_service, highlighting exceptional attentiveness and rapid... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Forged in Amsterdam by Outlaws making outstanding mens jewelled Gems in great styled rings, necklace and bracelets, forged in Silver and metal to your taste. A wide variety of tastefully uniquely made... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant company. Order was delayed slightly. However, the customer service team was on the ball and got back to me immediately. On top of that the rings are exactly as advertised and fi... See more

Company replied

Rated 5 out of 5 stars

I've purchsed the Skulled bracelet, 2 amazing rings and a steel cross necklace from Outlaws of Amsterdam so far - all amazing quality and unique designs. This won't be my last purchase! Awesome

Company replied

Rated 5 out of 5 stars

We are longtime customers of this brand (we be stacking!). Our most recent experience demonstrated the quality of their customer service. When there was an issue with our rings not being delivered, th... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(3,353)

1,535 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From start to finish when extra effort…

From start to finish when extra effort translates into solid service I champion that cause. This company is clearly made up of shape shifters and cosmic wizards.
Creating works of art forged from the fires of Valhalla takes time patience and a little bit of crazy. You guy have it and now I want more. Keep up the great work…don’t think about it..just do it.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Rings

From ordering to receiving my beautiful rings Outlaws constantly checked in to see where my delivery was and letting me know it was on the way ..
Once rings arrived the quality and craftsmanship of all 3 rings was even better than expected. Will definitely be ordering more !!

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

I made a mistake with the shipment…

I made a mistake with the shipment details and the next morning I
got a email asking if it was the right adress. That alone gave me the reasurrence that they really want every order to go well. When I gave the right adress, they responded very quickly and put the order out. I think it is great service.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Stunning ring

Stunning ring. Beautiful quality.
Great service from selecting my ring to recieving my ring
Fab banter along the way.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

5 Star ⭐️ in my opinion. quality and Communication

Just wanted to say that the rings I purchased from OUTLAWS. Amsterdam were great quality and fitted me properly with sizing.
I also communicated with Jack and he was down to earth and gave me honest feedback.
Will be purchasing again at some stage, Tanks Jack.
Shamus from Australia 🇨🇰
BTW I love my trips to Amsterdam. 👍🏻

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

I saw it advertised on Facebook

I saw it advertised on Facebook, like what I was seeing. I don’t like to purchase items I can not hold or touch, however I loved the St. Michael’s and am a retired law officer so I chanced it. It took a little time to receive it but when it arrived I quickly opened the package expecting it to be some knock off. It was the real deal, heavy silver beautiful itching, the chain that came with it was long enough to hang around my thick neck. (Not always the case). I immediately put it on. I love it, I then knew this was the real deal so I went to the sight and ordered another necklace and some black hoop earrings. Can’t wait for them to arrive. 🥰

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great product. Love it! 🥰

Great product. Quality craftsmanship and excellent communication. Fantastic service all round. Can’t wait to stack up some more! Give me my next job, I wanna make my mark and prove my worth.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great products, value for money and customer service

The products are great quality. Some items need to resemble the images more closely, but overall really good items. Solid quality steel. Team is super responsive on emails. Return/exchange policy of mandatory duty-paid is a bit complex for some countries and a workaround (outside of green exchange) should be considered. Overall, great experience as far as quality, design, value for money, team responsiveness, customer experience, promotion value, and resolving issues. Would definitely buy again.

August 13, 2026
Unprompted review

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