OUTLAWS. Amsterdam Reviews 2,675

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and excellent craftsmanship. Many people appreciate the unique designs and the comfortable fit of the items. The delivery service is frequently highlighted for being prompt and efficient, with orders arriving well-packaged. Reviewers also commend the customer service for their responsiveness and helpfulness in resolving issues. However, some customers experienced issues with delivery times, reporting delays that were longer than expected. A few other people also felt that the product they received did not match the advertised color or arrived in a damaged condition.

What people talk about most

Product

Consumers express high satisfaction with the product quality, often describing items as well-made, durable,... See more

Quality

Reviewers consistently express high satisfaction with the quality of products. Many customers praise the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Order

People report positive experiences with their orders. Many customers praise the quality and craftsmanship of... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been disillusioned lately ordering on-line from various companies,with items being sub-standard and mis represented in ads. How refreshing to get a well made piece of quality jewelry, impecabl... See more

Company replied

Rated 5 out of 5 stars

I’ve made several purchases from Outlaws Amsterdam and I quite simply couldn’t be happier with what I’ve bought. My rings look great and fit perfectly but that’s only half the story - they feel great... See more

Company replied

Rated 5 out of 5 stars

Best rings I've ever had! From the design to durability. I get compliments whenever I wear them. Can't wait to keep growing my collections, they've easily replaced every ring I've had in the past. The... See more

Rated 5 out of 5 stars

Excellent prompt response to my query regarding a ring ( of excellent quality) that was a size too large. Very clear instructions provided on my options and next steps needed to resolve this. Very im... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy to order and I received updates on…

Easy to order and I received updates on shipment.

April 3, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored to hear the ordering process was smooth and that the updates kept you in the loop.

Clear communication from the moment you click order until the package hits your door is a standard we take seriously. Knowing you felt informed every step of the way is exactly how we want the experience to be.

Rated 5 out of 5 stars

I had a question regarding availability…

I had a question regarding availability and these guys came back to me so quickly. You can tell that their business means a lot to them. It's refreshing to receive such good service. Keep up the good work.

April 30, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored by the recognition and glad we could get those answers to you fast.

This business is our lifeblood, and providing sharp, responsive service is the only way we know how to operate. It is great to hear that the effort resonates and feels refreshing compared to the usual standard. We will definitely keep pushing forward.

Rated 5 out of 5 stars

Bought 3 compass necklaces for my…

Bought 3 compass necklaces for my husband and 2 sons as my father in law used to draw a very similar design.... so it gave us what felt like a piece of Him in jewellery. Lovely necklaces great looking and all 3 boys are delighted with them.

April 16, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored to hear that these compass necklaces hold such deep meaning for your family.

Connecting a piece of jewelry to a personal legacy is exactly why we focus on design and craftsmanship. Knowing that your husband and sons feel that connection to your father-in-law makes these pieces far more than just accessories. We are delighted to have played a part in bringing that memory to life for them.

Rated 5 out of 5 stars

Great piece thats beautifully made.

Great piece thats beautifully made.

April 30, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored to hear the craftsmanship is hitting the mark for you.

We put a lot of focus into making sure every piece is built with precision and looks as good as it feels. Knowing you appreciate the quality of the build is exactly why we do this.

Rated 5 out of 5 stars

Great piece!

Great piece!! Love the look and my friends all ask where I got it from and of course I tell them it's all about outlaw!! Thank you guys most appreciated 😊

April 30, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored that the piece is hitting the mark and catching the eye of your friends.

Word of mouth from the crew is the highest respect we can receive. Knowing you are out there representing the brand and pointing people toward the gear means everything to us.

Rated 5 out of 5 stars

Really excellent service

Really excellent service! I measured and guessed at some ring sizing. Then managed to get sized a day later. They responded quickly and helped me swap a size on some of the items I ordered. Great attention and response time to customer emails, massively appreciated!

April 29, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored to hear the service hit the mark when you needed that size swap.

We know that getting the fit right is everything, so we make it a priority to respond quickly before the gear heads out. Massively appreciate the shoutout regarding our response time; keeping things smooth for the crew is what we do.

Rated 5 out of 5 stars

10/10 company

Amazing pieces, great price and very good delivery service. No complaints and my brother loves his gifts.

April 24, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored to hear the gear hit the mark and that your brother is loving his gifts.

Keeping the quality high and the delivery service sharp is what we aim for, especially when it comes to pieces meant for family. Knowing there are no complaints and the price felt right means we did our job.

Rated 5 out of 5 stars

Fantastic!

The staff is really nice and responds to any email immediately! The ring? What can I say… It speaks for itself! It's beautiful, really high quality, suitable for both men and women, I love snakes and reptiles in general and my first purchase on this site could only be this one. I found my new place for jewelry shopping, the design is amazing!

April 30, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored to have you as part of the crew and to be your new go-to for jewelry.

Knowing the design and high quality hit the mark is exactly what we work for. We prioritize fast communication because we know when you find a piece that speaks to you, especially one that fits your passion for reptiles, you want that process to be as smooth as the ring itself.

Rated 5 out of 5 stars

Outlaws Amsterdam & quality…

Outlaws Amsterdam produces quality jewelry from the heart. They are building a crew of people, clients, who become family because they understand the importance of the pieces they purchase.
Each piece has a meaning and a reason and possibly a story that resonates with them. And Outlaws Amsterdam understands this and their employees are a testament to this way of thinking.

April 28, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored by these words and the deep understanding of what we are building here.

We don't just see jewelry; we see the stories and meanings that our crew carries with them every day. Knowing that our team reflects that same passion and respect for the craft makes everything we do worthwhile. It is about more than the metal; it is about the connection and the family we build along the way.

Rated 5 out of 5 stars

Outlaw style

Well made, captivating image, and perfect fit - usually a new ring takes me a minute, but haven’t taken this outlaw off.
Thank you, and I ain’t done!

April 8, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored to hear that the fit was so perfect you didn't need the usual break-in time.

A ring should feel like it belongs on your hand the moment you put it on. Knowing the design is captivating enough that you haven't taken it off is the highest praise we can get. We will be ready when you come back for the next one.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service!
Very well made and beautiful rings! Love them all!

April 29, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored to hear the rings are hitting the mark and that you are loving the whole collection.

We put a lot of focus into the craftsmanship to make sure every piece is beautiful and built to last. Knowing the customer service stood out for you is just as important, as we want the experience to be as solid as the gear itself.

Rated 5 out of 5 stars

Absolutely love the customer service

Absolutely love the customer service! First time placing an order with them and yes at first there was an issue with my order but I can say that the issue was fixed immediately. Got my jewelry and some for my man and we are in love with what we got!
Thank you so much!!
Definitely looking forward to getting more stuff from y’all!!

April 17, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored to hear that your first order was a success and that the gear is a hit for both you and your man.

Issues can happen, but our priority is always fixing them immediately so you can get your pieces without the stress. Knowing you are both in love with the jewelry makes the effort worth it. We are ready when you are for the next round.

Rated 5 out of 5 stars

Excellent customer service

Excellent prompt response to my query regarding a ring ( of excellent quality) that was a size too large. Very clear instructions provided on my options and next steps needed to resolve this. Very impressed with the customer service.

April 28, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored to hear the service was as sharp as the gear itself.

We know how it feels when the fit isn't quite right, so keeping the resolution steps clear and fast is our priority. Getting you into the right size and back on the road with that quality on your hand is what matters most.

Rated 5 out of 5 stars

Great product -

Great product - solid piece! Great company!
Just want more!

Would recommend!

April 28, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored that the piece feels solid and is hitting the mark for you.

Knowing you are already looking for your next addition is the best compliment we can get. We keep pushing the quality so that every time you come back for more, the gear stands up to the standard you expect.

Rated 5 out of 5 stars

Great service and wide choice in rings

Great service and wide choice in rings. Ordered three rings on this order. Delivery was the next day, and perfect fit for my fingers.

April 10, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored that the selection and speed hit the mark for you.

Getting three rings delivered the next day and having them fit perfectly is the standard we aim for. We know that once you pick out your pieces, you want them on your hands without delay.

Rated 5 out of 5 stars

Crew u can trusthd my 5th order arrive 21 march 2…

had my 5th order arrive 21 march 2 bracelets forged bind an the emperor both look good on the quality is great the waight and feel are good just as every item from outlaws i have built my stack earings for my wife and necklaces for my grown up kids rings 4 myself and a couple of necklaces as if u want quality great gear these are crew 2 go with 4 the long ride a crew that has ur back u will not b dissapointed

April 21, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored to have you with us for the long ride.

Knowing you have built your stack with us and even trusted us to gear up your wife and kids means everything. We strive to be the crew that has your back, ensuring the weight and feel of every piece, from the Forged Bind to The Emperor, consistently hits that high standard.

Rated 5 out of 5 stars

Very good experience

Clean dark design of the website and the newsletter is really something special.
Fast shipping, amazing packaging and, most important, beautiful jewelry. Can't tell, how it will last in the long run. But for now very happy with my orders.

April 20, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored to hear the aesthetic and the gear are hitting the mark.

We put a lot of work into making the website and newsletter feel right, so it is great to know that dark design resonates with you. From the packaging to the jewelry itself, we aim for a consistent experience that holds up from the moment you click order until the piece is on your hand.

Rated 5 out of 5 stars

Custom service is very high level 👍

Custom service is very high level and it seems that they really like to know how you feels. Items are high quality and feels right away very familiar

April 28, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored to hear the gear felt right at home the moment you put it on.

Knowing the quality feels familiar right away is the ultimate goal. We stay on top of the service because we genuinely care about the people wearing our pieces and how they feel once the gear is in their hands.

Rated 5 out of 5 stars

Great quality

Great quality, perfect schedule delivery, and awesome customer support!

April 22, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored that the whole experience was seamless.

Providing high quality gear is only half the job. Making sure the delivery is on point and the support team is there when you need them is how we take care of the crew.

Rated 5 out of 5 stars

Very cool stuff and very prompt and…

Very cool stuff and very prompt and fast custom support

April 27, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Honored to hear the gear and the service hit the mark.

Keeping the support fast and direct is just as important as the quality of the pieces themselves. We know you want answers as quickly as you want your gear, so we don't waste any time getting back to you.

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