OUTLAWS. Amsterdam Reviews 

3,020
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,069 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality and unique designs of the products, often noting that items look even better in person than online. The delivery service is frequently highlighted as quick and efficient, with many appreciating the well-packaged items and smooth overall buying process. Reviewers also commend the exceptional customer service, citing prompt replies, helpfulness, and a proactive approach to resolving any issues. However, some people experienced issues with ring sizing, finding certain items to be a little tight or not matching the expected design for larger sizes. A few customers also noted slow delivery or problems with the courier, including packages being delivered to incorrect locations.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the beautiful, unique, and well-made... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast shipping times and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process simple, easy, and... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting its exceptional quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing team in investigating my lost peice in transit, totally respectable and understandable. Swift responses and was great at what they do. Couldn't fault this company. Always true and faithful ✨️... See more

Company replied

Rated 5 out of 5 stars

Great purchasing experience through these legends. The emails and banter back and forth. They live thier roles. Website is well designed and the goods themselves are top notch, there's no difference b... See more

Company replied

Rated 5 out of 5 stars

The service was fantastic, the pieces were very good overall. The larger ring was a little tight but when ordering online size can always be a bit of a gamble. The smaller ring was perfect as was the... See more

Company replied

Rated 5 out of 5 stars

the experience with outlaws was brilliant. not only were they super friendly throughout (thank you Joanna and Jack) but they gave me a 30% discount on my purchase. the jewellery i got was great qualit... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,020)

1,251 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

a delivery eta would help to improve…

a delivery eta would help to improve the experience.

June 30, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Nurul,

Thanks for taking the time to leave a review, brother 👊

And that's fair feedback.

We do share our delivery estimates on the website before checkout, and you'll also receive tracking details as soon as your order ships. If you didn't receive either of those, I'd genuinely like to know what went wrong.

Feel free to reach out to us directly and I'll happily look into it from my side.

Appreciate the feedback, brother. It helps us keep improving ⚔️

Sam

Rated 5 out of 5 stars

Awesome company

Awesome company, speedy delivery, will be definitely using again big love to the outlaws

June 29, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Nw Business,

We're glad everything arrived quickly and that you had such a positive experience with us. Hearing you'll be back for more is the kind of compliment we never take for granted.

Big love right back to you. Enjoy your gear, and we'll see you again when you're ready for the next piece.

Rated 5 out of 5 stars

The Captains ring

The Captains ring I purchased in black is amazing. It’s definitely a conversation starter. I love it. Will be buying more because I wear it all the time and it gets dull so I need to keep a fresh one on deck. OUTLAWS keep making good shit. Thinking about getting a motorcycle like my homeboy and starting a bike club soon. We will need leathers eventually. Thanks again

June 3, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Jason,

We’re stoked to hear the Captain’s Ring is catching attention and getting people talking, that’s exactly what it was made for.

It means a lot to know you’re already thinking about your next pieces. Keep wearing it with pride, and if that bike club takes off, we’d love to see it.

Thanks for your support and for riding with the Outlaws crew.

Rated 5 out of 5 stars

I spoke to your customer service team

I spoke to your customer service team
And They were very professional and
Resolved my question quickly
Thanks
Frank

June 29, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Frank,

We're happy to hear our support team was able to assist you and resolve everything smoothly.

We appreciate you sharing your experience.

Rated 5 out of 5 stars

Great piece

Great piece! I get complements every where I go.

June 29, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Riches,

There's nothing better than wearing a piece that turns heads and starts conversations.

Thanks for taking the time to leave a review, and welcome to the Outlaws crew.

Rated 5 out of 5 stars

So pleased with my purchases

So pleased with my purchases, fantastic quality and a great fit! (Just wish I could get a matching necklace to the bracelet!)

June 28, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Oliver,

We're really glad to hear you're so pleased with your pieces and that the quality and fit hit the mark.

And we hear you on the matching necklace. We'll be sure to pass that suggestion along to the team.

Thanks for being part of the Outlaws crew.

Rated 5 out of 5 stars

I was really impressed with the quality…

I was really impressed with the quality of the items we ordered and also their customer service which was excellent

June 26, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that our standards hit the mark on all fronts is a solid win for the crew.

We pour a lot of energy into crafting premium pieces and ensuring a seamless experience, so knowing we exceeded your expectations means everything to the team.

Enjoy rocking your new gear.

Rated 5 out of 5 stars

I want to change a ring and they where…

I want to change a ring and they where so helpfull the response to my e-mail was verry fast and they send me a new ring and it was the right size fast and good the are gr alex

June 12, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that our email response was very fast and that we got your replacement ring delivered in the right size quickly is a solid win for the crew.

We work hard to make sure our exchange process is smooth and hassle-free, so knowing our team took care of you means everything to us.

Enjoy rocking your new ring.

Rated 5 out of 5 stars

Excellent Service

The service was fantastic, the pieces were very good overall. The larger ring was a little tight but when ordering online size can always be a bit of a gamble. The smaller ring was perfect as was the pendant. Delivery was decently quick so no complaints there.

June 14, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that the service was fantastic, delivery was quick, and the pieces were very good overall is a solid win for the crew.

We work hard to make online ordering seamless, so knowing the pendant and smaller ring hit the mark perfectly means everything to the team. Sizing online can indeed be a gamble, but we want you to have the perfect fit for both pieces.

If you ever want to swap that larger ring out for a size up, just reach out to our support team and we will get it sorted.

Enjoy rocking your new gear.

Rated 5 out of 5 stars

The quality of the jewellery is excellent

I wasn’t sure what to expect when I ordered, but I have to say I’m seriously impressed. Hence me ordering multiple times since.

The quality of the jewellery is excellent. It has a solid weight, the detail is outstanding, and it looks even better in person than it did online. Delivery was quick, everything arrived well packaged, and the whole buying experience was smooth from start to finish.

I’ll definitely be ordering again and would happily recommend Outlaws Amsterdam to anyone looking for quality jewellery with a unique style.

June 27, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that we exceeded your expectations and earned your loyalty through multiple orders is a solid win for the crew.

We put a lot of focus into crafting impactful pieces that deliver on every front, so knowing our standards hit the mark and earned your recommendation means everything to the team.

Enjoy rocking your collection.

Rated 5 out of 5 stars

Absolutely satisfied

I like my item very much and it fits my style perfectly. Thank you a lot for that uncommon and unique design. Some friends already asked my, where I got it from. I will surely buy again at your Shop.

June 27, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that your item fits your style perfectly and that the unique, uncommon design is already catching the eye of your friends is a solid win for the crew.

We pour a lot of energy into crafting distinct pieces that stand out from the crowd, so knowing it hit the mark and earned your repeat business means everything to the team.

Enjoy rocking your new gear, and thank you for spreading the word.

Rated 5 out of 5 stars

Top quality

Top quality, easy ordering, quick delivery.....i'll be back for more!! :)

June 16, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that you experienced top quality, easy ordering, and quick delivery is a solid win for the crew.

We pour a lot of energy into making the entire process seamless from start to finish, so knowing we hit the mark and earned your repeat business means everything to the team.

See you again soon for your next piece.

Rated 5 out of 5 stars

I completely loved my rings my chains…

I completely loved my rings my chains and everything I got from the store you guys are awesome

June 26, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that you completely loved your rings, chains, and everything you got from the store is a solid win for the crew.

We pour a lot of energy into making sure every single piece delivers, so knowing the whole haul hit the mark means everything to the team.

Enjoy rocking your new gear.

Rated 5 out of 5 stars

Quality as expected, very cool

I have ordered a few rings over the last few years , for myself and gifts for others . They are always really good quality and fit well , look really cool and value for money .

June 7, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Gordon,

We appreciate you taking the time to share this, brother.

Knowing you've come back to us over the years for both yourself and as gifts for others means a lot. We're glad the quality, fit, and style have continued to live up to your expectations.

Thanks for your continued trust. Glad to have you with us.

Rated 5 out of 5 stars

Very quick shipping

Very quick shipping. Great products,great customer service

June 8, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

John,

We appreciate you taking the time to share this, brother.

Great to hear your order arrived quickly and that both the products and our customer service lived up to your expectations.

Thanks for your trust, and we’re glad to have you with us.

Rated 5 out of 5 stars

Shopping on your website was easy

Shopping on your website was easy
Prices were really good
I bought 6 pieces but there is only 1 that wasn't what I expected so overall very happy with my purchases

June 13, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Lee,

We appreciate you taking the time to share this.

Great to hear you found the website easy to use and that you were happy with your pieces overall. It means a lot that you trusted us with six of them.

Thanks for your honest feedback as well. We appreciate your support.

Rated 2 out of 5 stars

Ordered a bracelet

Ordered a bracelet, very slow delivery, bracelet way too small, offered 50% refund, what good is that when it doesn't fit, buyers beware

June 12, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Lee,

I'm sorry to hear this was your experience, brother.

I completely understand how frustrating it is to wait for your order only to find the bracelet doesn't fit.

I'd really appreciate it if you could reach out to us via info@outlaws.amsterdam so I can personally take another look at your case. I'd rather continue the conversation and see if we can find a solution together than leave things like this.

Rated 5 out of 5 stars

Great things

The jewelry is made very well and the quality is amazing. Especially for the price. I am verysatisfied with the service and fast delivery.

Petrik Moll

June 26, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that the jewelry delivers on amazing quality and great value for the price is a solid win for the crew.

We work hard to provide excellent craftsmanship alongside fast delivery and reliable service, so knowing you are very satisfied means everything to the team.

Enjoy rocking your new gear.

Rated 4 out of 5 stars

Great bracelets

Great bracelets on offer here. Decent quality for the price. Look great. Fairly heavy, which is also fantastic. My only gripe is that I purchased a twisted (solid) bracelet, and it was quite small. Had to open it up to fit it on my (rather large) wrist.

June 25, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that the bracelets look great, deliver decent quality for the price, and have that fantastic heavy feel is a solid win for the crew.

We work hard to make sure our pieces carry a premium weight, so knowing they hit the mark overall means everything to the team. Sorry to hear the twisted solid bracelet felt a bit small initially, but we are glad you were able to carefully adjust it to fit your wrist comfortably.

Enjoy rocking your new bracelets.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look