OUTLAWS. Amsterdam Reviews 

3,353
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,292 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic selection of unique, beautifully crafted jewelry and accessories that fit nicely, look amazing, and match product descriptions perfectly. Consumers also highlight the exceptionally fast shipping times, helpful communication, and the special care put into the wonderful packaging of each individual order. However, some people mentioned experiencing unfortunate delivery delays or having their valuable packages arrive much later than they originally expected. A few reviewers were notably dissatisfied with customer support communication and encountered some frustrating difficulties when trying to resolve sizing or shipping issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the items look stunning and feel strong,... See more

Quality

Consumers find quality to be positive and consistently praise the high-grade materials and exceptional... See more

Delivery service

Customers report great satisfaction with the delivery service, frequently highlighting fast shipping times... See more

Order

Users describe positive interactions with order, noting that the purchase and selection process is very... See more

Customer service

Clients share positive opinions on customer_service, highlighting exceptional attentiveness and rapid... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Forged in Amsterdam by Outlaws making outstanding mens jewelled Gems in great styled rings, necklace and bracelets, forged in Silver and metal to your taste. A wide variety of tastefully uniquely made... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant company. Order was delayed slightly. However, the customer service team was on the ball and got back to me immediately. On top of that the rings are exactly as advertised and fi... See more

Company replied

Rated 5 out of 5 stars

I've purchsed the Skulled bracelet, 2 amazing rings and a steel cross necklace from Outlaws of Amsterdam so far - all amazing quality and unique designs. This won't be my last purchase! Awesome

Company replied

Rated 5 out of 5 stars

We are longtime customers of this brand (we be stacking!). Our most recent experience demonstrated the quality of their customer service. When there was an issue with our rings not being delivered, th... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(3,353)

1,535 reviews in the last 12 months

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Rated 5 out of 5 stars

Great store

Great store. I needed a size change, and they solved it in the most professional way possible. Really nice to find such professional people nowadays

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Love the Outlaws brand

Love Outlaws jewellery and have been buying from them for years. Great designs and really well made. Building up a nice collection now of rings, necklaces and bracelets and looking forward to added to it

August 17, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Michael,

Stoked to hear you have been riding with the brand for years and building up such a stacked collection of rings, necklaces, and bracelets.

Crafting original, heavy-duty gear that lasts over the long haul is always top priority, so knowing you are looking forward to adding even more pieces is a massive win for the crew.

Respect for the long-term loyalty, solid feedback, and support!

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Top quality jewellery

Easy site to navigate, excellent quality product, solid heavy extremely well crafted jewellery worn every day

August 3, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Colin,

Stoked to hear the site was seamless to navigate and that the jewelry delivers on solid weight, top quality, and daily durability.

Crafting heavy-duty, high-grade gear built to stand up to everyday wear is always top priority, so knowing these pieces have become part of your daily routine is a massive win for the crew.

Respect for the heavy trust, solid feedback, and support!

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Loved the quality

Loved the quality, color and feel. Great but!

August 16, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Jessica,

Stoked to hear the quality, color, and feel delivered on point for you in hand.

Crafting solid gear that looks right, feels high-grade, and gives you total value on every purchase is always top priority, so knowing this piece hit the mark is a massive win for the crew.

Respect for the heavy trust, solid feedback, and support!

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Loved it very strong in my faith.

August 3, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Dino,

Stoked to hear the piece connects deeply with your personal faith and delivers solid strength in hand.

Crafting meaningful, heavy-duty gear that holds deep significance while standing up to daily wear is always top priority, so knowing this item hit the mark for you is a massive win for the crew.

Respect for the heavy trust, solid feedback, and support!

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

What you see, is wat you get!!

Frist of all, I am extremere sadisfied with my purchase! What you see is what you get.
In addition, the communication stalen is very goed.
So my advice to otters woud be:
Positieve abortus youre compagny.
I recommend it!

August 2, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Lex,

Stoked to hear your purchase delivered exactly as expected and that our communication style hit the mark for you.

Crafting authentic, high-grade gear and delivering clear, straightforward service is always top priority, so earning your personal recommendation is a massive win for the crew.

Respect for the heavy trust, solid feedback, and support!

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

I love the ring I ordered

I love the ring I ordered. Fit perfect and would definitely recommend.

August 14, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Jacob,

Stoked to hear the ring fit perfectly in hand and hit the top mark on quality.

Crafting solid gear that sits right on day one is always top priority, so earning your recommendation and knowing the piece delivered for you is a massive win for the crew.

Respect for the heavy trust, solid feedback, and support!

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

10/10 pieces every time

10/10 pieces every time. These guys never miss & the customer service is impeccable. Been buying from outlaws for years now & always get the most compliments when I’m wearing their jewellery!!!

August 15, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Chelsi,

Stoked to hear you have been riding with the brand for years and that every single piece hits 10/10 quality.

Crafting standout gear backed by impeccable service is always top priority, so knowing these pieces consistently bring in the compliments out in the wild is a massive win for the crew.

Respect for the long-term loyalty, solid feedback, and support!

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Every thing perfect

Every thing perfect

August 15, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Kamran,

Stoked to hear everything went completely seamless for you from start to finish.

Delivering top-tier gear alongside a perfect overall experience is always top priority, so knowing we nailed every detail for you is a massive win for the crew.

Respect for the heavy trust, solid feedback, and support!

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Highly recommended

Highly recommended , very helpful

August 15, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Guy,

Stoked to hear the team delivered the right support and earned your recommendation.

Backing up our gear with first class service and making sure you are fully taken care of is always top priority, so knowing we hit the mark for you is a massive win for the crew.

Respect for the heavy trust, solid feedback, and support!

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Very helpful and nice!!

August 14, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Gracie,

Stoked to hear our customer service was super helpful and made a great impression on you.

Treating people right and backing up our gear with first-class service every single time is always top priority, so knowing the team took good care of you is a massive win for the crew.

Respect for the heavy trust, solid feedback, and support!

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Perfect fit

Perfect fit, quality product. Really cool too.

August 1, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Paul,

Stoked to hear the fit was spot on, the quality delivered, and the style hit the mark in hand.

Crafting sharp, high-grade gear that feels right the second you put it on is always top priority, so knowing this piece landed perfectly for you is a massive win for the crew.

Respect for the heavy trust, solid feedback, and support!

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

I love dealing with this company

I love dealing with this company, I love the feedback and the jewellery is amazing , I even bought the same ring twice as I gave one away to a hard up friend , spreading the love .
Gave my partner a ring for her birthday which she loves .
The rings are great , I would recommend anyone getting some bits from here , with nice quick delivery

August 14, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Sean,

Stoked to hear you are having such a great experience with our team, the fast delivery, and the jewelry quality.

Crafting amazing rings that build real connection—whether gifting a piece to your partner or passing one on to a friend in need—is always top priority, so knowing you are spreading the love and recommending us is a massive win for the crew.

Respect for the heavy trust, generosity, and solid support!

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Love the piece

Love the piece. Skull anchor. Nice length and a quality chain. It took longer to arrive than I expected, but happy it's around my neck now!! :-)

August 14, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Mark,

Stoked to hear you are loving the skull anchor piece and that the chain length and quality hit the mark in hand.

Crafting heavy-duty gear that feels right around your neck is always top priority, and while fast dispatch is the goal, knowing the final piece made the wait completely worth it is a massive win for the crew.

Respect for the patience, solid feedback, and support!

Stay forged,
Outlaws Amsterdam

Rated 1 out of 5 stars

Stay away

Stay away – promises, excuses, but no solution

Unfortunately, a very disappointing experience.

Even my first order had delivery issues. With my second order, the package never arrived at all. After several messages, I was finally promised a reshipment and provided all my delivery details immediately.

Nothing happened.

Customer support responds slowly and mainly with apologies, reassurances and promises that things will be taken care of – but then absolutely nothing actually happens.

Weeks of chasing an order, no reliable delivery, no reshipment despite it being promised, and no proper solution.

One star. Stay away.

August 7, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Peter,

I’m genuinely sorry to read this. You shouldn’t have to spend weeks chasing us for an order, especially after being told a reshipment would be arranged. I completely understand why you’re frustrated.

I don’t want to give you another apology without actually looking into what happened. I’ve requested your order details through Trustpilot so I can pull everything up, check the history myself, and see where the reshipment got stuck.

Once I have your details, I’ll dig into this and see what we can do to get this resolved.

Sam

Rated 5 out of 5 stars

I ordered 2 rings and a bracelet in…

I ordered 2 rings and a bracelet in their 3 for 2 offer, they arrived within a week. I had my fingers measured for rings before I ordered them and when they arrived they fit exactly right. The rings and bracelet are top quality, look great and feel great. I'll definitely be buying from them again

August 3, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Dafydd,

Stoked to hear the 3 for 2 offer delivered, the sizing was spot on, and your gear arrived within a week.

Crafting top-grade rings and bracelets that look and feel great in hand is always top priority, so earning your future orders is a massive win for the crew.

Respect for the heavy trust, solid feedback, and support!

Stay forged,
Outlaws Amsterdam

Rated 4 out of 5 stars

Good

Nice approach, it really resonates with you & and the rings are of good quality

August 13, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Vfb,

Stoked to hear the whole vibe resonates with you and that the rings are delivering on quality.

Crafting authentic gear that connects on a deeper level while standing up to real wear is always top priority, so knowing everything hit the mark in hand is a massive win for the crew.

Respect for the heavy trust, solid feedback, and support!

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Great over service and products with…

Great over service and products with great prices

August 11, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hi Giovanni,

Stoked to hear the overall service, gear quality, and pricing all hit the mark for you.

Delivering high-grade products at fair prices with solid service from start to finish is always top priority, so knowing the complete package delivered for you is a massive win for the crew.

Respect for the heavy trust, solid feedback, and support!

Stay forged,
Outlaws Amsterdam

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