OUTLAWS. Amsterdam Reviews 

3,357
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,292 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic selection of unique, beautifully crafted jewelry and accessories that fit nicely, look amazing, and match product descriptions perfectly. Consumers also highlight the exceptionally fast shipping times, helpful communication, and the special care put into the wonderful packaging of each individual order. However, some people mentioned experiencing unfortunate delivery delays or having their valuable packages arrive much later than they originally expected. A few reviewers were notably dissatisfied with customer support communication and encountered some frustrating difficulties when trying to resolve sizing or shipping issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the items look stunning and feel strong,... See more

Quality

Consumers find quality to be positive and consistently praise the high-grade materials and exceptional... See more

Delivery service

Customers report great satisfaction with the delivery service, frequently highlighting fast shipping times... See more

Order

Users describe positive interactions with order, noting that the purchase and selection process is very... See more

Customer service

Clients share positive opinions on customer_service, highlighting exceptional attentiveness and rapid... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Forged in Amsterdam by Outlaws making outstanding mens jewelled Gems in great styled rings, necklace and bracelets, forged in Silver and metal to your taste. A wide variety of tastefully uniquely made... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant company. Order was delayed slightly. However, the customer service team was on the ball and got back to me immediately. On top of that the rings are exactly as advertised and fi... See more

Company replied

Rated 5 out of 5 stars

I've purchsed the Skulled bracelet, 2 amazing rings and a steel cross necklace from Outlaws of Amsterdam so far - all amazing quality and unique designs. This won't be my last purchase! Awesome

Company replied

Rated 5 out of 5 stars

We are longtime customers of this brand (we be stacking!). Our most recent experience demonstrated the quality of their customer service. When there was an issue with our rings not being delivered, th... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(3,357)

1,535 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered almost 3 weeks ago and still…

I ordered almost 3 weeks ago and still nothing. Despite many emails to Outlaws and the courier, Evri, I’ve just been fobbed off with excuses. All I want is a refund. I don’t want false apologetic replies, and I certainly don’t want to be called “brother”! I won’t be ordering again and definitely will not recommend!
Thanks for all the stress!

August 19, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Andre,

I completely understand your frustration. Waiting almost three weeks and having to chase both us and the courier is not the experience we want you to have.

We’ve asked for some information through Trustpilot because we couldn’t locate your order using the name attached to the review. If you can send those details over, we can check what happened with your shipment.

We want to get the facts straight and actually help resolve this for you. Once we have the information, we’ll take it from there.

Sam
Outlaws Amsterdam

Rated 5 out of 5 stars

The real deal

I had bought a different bracelet same style and was not pleased with it. It was fancy and very misrepresented. I haven’t taken this off and probably never will. Seems to say how I feel. A little worn, shiny new long gone, but still ready for the game

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Outlaws family

Outlaws are more than just a modern jewellery outlet, they are genuine and welcome you into their family. What a place to be part of…oh and the jewellery is top notch quality 👌

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Hi to all

Hi to all! My experience with these guys is awesome. Honest and cordial conversation, great stuff, quality, top-of-the-notch...👍👍👍

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Long hours and long rides

This brand is still one of my number ones goes well with my dirty dickies and for long hours in the workshop to long rides home custom rigs that I'm building all my customers ask where I get these being a mechanic and a fabricator these stand the test of time my third good review and many more coming

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

The BEST of the best!!

Fantastic customer service as I had a query that was answered fast. I then bought an onyx cross and chain that beats anything else I've ever owned in terms of quality, design and finish! Amazing customer service and fantastic products.....its a 10/10 from me!

August 10, 2026
Unprompted review
Rated 3 out of 5 stars

Great deal

Great company - nice jewellery it’s just a Shame the delivery service is awful which lets the whole experience down . Shame

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

What an amazing experience I've got 8…

What an amazing experience I've got 8 rings in total they are an amazing quality and I love the weight and feel of them , I have had loads of complaints about them especially when gigging and I have left the website in most places I've played since people have been asking about them all I can say is 🤟 on and defintly get yourself some amazing jewellery from outlaws

July 27, 2026
Unprompted review
Rated 3 out of 5 stars

I get alot of emails

I get alot of emails, to much if you ask me. My product is returned because it did not suit me well. It cost alot of time to got my refund back (2 weeks). And i get emails to review my product.. but i dont have it.. systems do not line up verry well. Its 3 out of 5 for me

August 18, 2026
Unprompted review

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