Great purchasing experience through these legends. The emails and banter back and forth. They live thier roles. Website is well designed and the goods themselves are top notch, there's no difference b... See more
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Review summary
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Amazing team in investigating my lost peice in transit, totally respectable and understandable. Swift responses and was great at what they do. Couldn't fault this company. Always true and faithful ✨️... See more
Company replied
the experience with outlaws was brilliant. not only were they super friendly throughout (thank you Joanna and Jack) but they gave me a 30% discount on my purchase. the jewellery i got was great qualit... See more
Company replied
I purchased from them many times years ago for my husband and I and I always had a great experience. Good quality products, every time I wear them I always have compliments. Customer service... See more
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Company details
Information provided by various external sources
OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”
Contact info
Amsterdam, Netherlands
- info@outlaws.amsterdam
- outlaws.amsterdam
4.6
Excellent
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chinese Sellers On Social Media- This Is How It’s Done
Anytime I see anything advertised on Instagram, TikTok, Pinterest, or whatever the hell I saw it on, I’m always a bit concerned about authenticity. If they’re Chinese sellers, it’s dubious at best! All right, now let’s get to the good stuff, which is OUTLAW. They offer a two-for-one deal, and they have some really nice pieces. I liked most of them, so I got the two-for-one. Okay, now I got the wrong size rings—haha—but if I ever want to do this again, they give you a little ring template to put around your finger so you can know your size… how helpful. I had to use string, and obviously I didn’t do a very good job. Also, when I opened it up, it comes with three nice black boxes and a little pouch. The pieces feel heavy. They look exactly like the picture, and once you buy from them, they consider you not just a customer but part of the club or whatever. I’m thinking I don’t want to be part of any damn club—just leave me alone.HAHA But they keep pestering me, asking what I’m drinking, trying to be bros. I ignore it because I’m already irritated. Then they keep bothering me. I tell them my drinks are a 5 foot six blonde minx, water, or a Shirley Temple, and I don’t care if I look like a half-fag, I stand my ground. I don’t drink anymore, so that’s my drink now.
Later, I get a message from Joy, Customer Services saying she likes my style because I don’t buckle to what people think. When she said that, I said, oh yeah, I like your style. She handled me very well, so I guess I’m a bro now—in the clubha ha ha ha. No, they’re a great company. I’m impressed. Everything’s pretty cool n classy with them, so for guy stuff, you can’t go wrong.
June 25, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that our two-for-one deal and the design of the pieces cleared up any doubts about authenticity is a solid win for the crew.
We pour a lot of energy into standing out from the usual social media noise, so knowing the initial unboxing and presentation hit the mark means everything to the team. Sorry to hear the string method threw the sizing off, but we are glad the included template will make things easier next time around.
If you need any assistance getting those sizes swapped out for the perfect fit, just reach out to our support team.
Enjoy rocking your new gear.
I did not receive any order…
I did not receive any order confirmation, so I wrote an email quite late in the afternoon, and to my surprise I got an answer within minutes. I’m really impressed by the speed at which they replied! So I give them maximum score for customer support!
June 24, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that our lightning-fast response late in the afternoon turned your experience around after a missing order confirmation is a solid win for the crew.
We work hard to stay sharp and available whenever you need us, so knowing our support team earned your maximum score means everything to the team.
Enjoy rocking your new gear once it arrives.
From start to finish I have had a great…
From start to finish I have had a great experience! Every email was answered within an hr. I ordered 3 Saint Michael pendants and 1 came missing a clasp, rather then making me send the whole thing back they sent me a whole new one and let me keep the broken one. I will recommend them to anyone !
June 24, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you had a great experience from start to finish and that our fast email responses hit the mark is a solid win for the crew.
We always want to handle mistakes smoothly, so letting you keep the original piece while rushing out a replacement was the least we could do to make things right. Knowing that this approach earned your recommendation means everything to the team.
Enjoy rocking the Saint Michael pendants.
Very pleased with my purchase
Very pleased with my purchase, well packaged and i was kept informed about my order throughout.
June 24, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you are very pleased with your purchase, the packaging, and our order updates is a solid win for the crew.
We pour a lot of energy into keeping you informed and ensuring everything arrives in perfect condition, so knowing we hit the mark means everything to the team.
Enjoy rocking your new gear.
Terrible company been waitIng nearly 4…
Terrible company been waitIng nearly 4 weeks and suddenly gone quiet. silly worded emails trying to be cool when it is just a SCAM
SCAM SCAM SCAM SCAM SCAM
June 24, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Matt,
I completely understand the frustration, brother.
I've reviewed your case and can see the original shipment appears to have been lost by the carrier. We immediately arranged a replacement, and unfortunately that shipment is currently experiencing an issue as well, which we're actively investigating.
That's obviously not the experience we wanted for you.
That said, we're not going anywhere. We're here, we're responding, and we're working to get this sorted for you.
Appreciate your patience while we figure out what's causing the delay and get this resolved ⚔️
Sam
The rings are very comfortable
The rings are very comfortable, very qualitative and they send it quickly. I recommand it !
June 3, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that the rings deliver on comfort, exceptional quality, and quick shipping is a solid win for the crew.
We work hard to provide sharp craftsmanship alongside fast delivery, so knowing the experience earned your recommendation means everything to the team.
Enjoy rocking your new rings.
Pleasant communication
Pleasant communication, quick response to any questions via email
June 23, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you experienced pleasant communication and quick email responses is a solid win for the crew.
We pour a lot of energy into staying available and keeping our service sharp, so knowing our support team hit the mark for you means everything to the team.
Love my Saint Michael chain and pendant.
June 20, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you love your Saint Michael chain and pendant is a solid win for the crew.
We pour a lot of energy into making sure every detailed piece hits the mark, so knowing you are enjoying your new setup means everything to the team.
Enjoy rocking your new gear with pride.
This ring delivers
This ring delivers. I was looking for something I could wear every day since I already have a more formal Masonic ring for dress occasions, and this one fits the bill perfectly.
The craftsmanship is solid, and the ring feels durable without being uncomfortable. One thing that surprised me was the face size. It’s noticeably larger than the photos make it appear, which helps the Square and Compasses stand out and definitely catches people’s attention.
Shipping was incredibly fast, and the ring arrived exactly as advertised. After wearing it daily, I’m impressed with both the quality and comfort. If you’re looking for a sturdy, good-looking Masonic ring that can handle everyday wear, I highly recommend it.
Fraternally, this one has exceeded expectations on all fronts.
June 23, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that your new ring hits the mark for daily wear and stands out alongside your formal Masonic ring is a solid win for the crew.
We work hard to balance bold, noticeable details with long-term comfort and durability, so knowing the craftsmanship, fit, and speed of delivery exceeded expectations means everything to the team.
Enjoy rocking your new daily piece with pride.
Outlaw is my new favorite place to get…
Outlaw is my new favorite place to get my jewelry.
I was concerned about the delay in my delivery and sent an email to them.
In record time I received a response, (not automated) but a response acknowledging that they were checking on my delivery.
Then I received a couple more emails, letting me know that they in fact had checked on it.
It’s customer service like this that has made me a new lifelong customer.
I received my package on Monday, very well packaged and prepared.
And I love it!!! 🥰 🫶🏽🥰 The quality and workmanship is beautiful! I will have it forever!
It is exactly as described!
Thank you so very much Outlaw, keep up the exceptional service!
Your New Favorite Customer 😊😊
June 20, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Cheri,
This was a great read, sister.
Thank you for taking the time to share this. We believe people deserve real updates from real people, especially when they're waiting on something they've been looking forward to.
Glad your piece arrived safely and that it lived up to expectations.
We're grateful to have you with us, and we’ll keep showing you exactly why you chose us in the first place.
Reply from OUTLAWS. Amsterdam
Martin,
Appreciate you taking the time to leave this review, brother.
Great quality, fair prices, and fast delivery is exactly what we aim for.
Thank you for the support. It means a lot to the crew.
A wish come through.
I wanted This ring for mange years and now I got it.
Tanks a lot Outlaws.
June 23, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Ivan,
Reading this put a smile on our faces, brother.
When a piece has been on your mind for years and finally finds its way to you, that's a special thing.
Thank you for trusting us with it, and welcome to the Outlaws crew.
Amazing team in investigating my lost…
Amazing team in investigating my lost peice in transit, totally respectable and understandable. Swift responses and was great at what they do. Couldn't fault this company. Always true and faithful ✨️ i have ordered rings in the past and the quailty is outstanding. Will never let you down.
June 18, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that our team swiftly stepped up to handle the transit issue and that you continue to stand by our outstanding quality is a solid win for the crew.
Shipping hiccups are frustrating, but we always want to ensure our community is fully looked out for with honest, fast communication. Knowing our efforts kept your trust means everything to the team.
The three pieces I received were…
The three pieces I received were perfect.
June 15, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that your entire order hit the mark completely is a solid win for the crew.
We pour a lot of energy into ensuring every item arrives exactly as expected, so knowing you are fully satisfied with everything means everything to the team.
Enjoy rocking your new gear.
amazing
the experience with outlaws was brilliant. not only were they super friendly throughout (thank you Joanna and Jack) but they gave me a 30% discount on my purchase. the jewellery i got was great quality. My favourite is the together forever necklace (i wear it every single day). The delivery has been super quick with every order and i have never had any issues with damaged items on delivery.
June 21, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you had a brilliant experience, received a 30% discount, and that your Together Forever necklace has become a daily staple is a solid win for the crew.
Joanna and Jack will be stoked to hear the shoutout. We pour a lot of energy into friendly communication, fast shipping, and flawless arrivals, so knowing we hit the mark on every order means everything to the team.
Enjoy rocking your favorite setup.
Barb Wire bracelet
What a great piece Barb Wire bracelet, excellent quality, the whole experience was great, perfect communication throughout, highly recommended I’ll be back for a couple of rings next time, cheers Guys keep up the great work. D
June 13, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that your Barb Wire bracelet hits the mark and that the entire experience stood out for you is a solid win for the crew.
We pour a lot of energy into sharp communication and top-tier quality, so knowing it earned your recommendation and has you planning your next ring setup means everything to the team.
Enjoy rocking your new piece.
No issues
Great crew very knowledgeable always there if you need help . Biker items are great for everyday wear with a choice of materials SS or Silver . I have a few items now so can switch rings depending on what I’m doing that day . Good necklace range complete with chain . Haven’t had a single issue with outlaws !
June 22, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you have had zero issues and love switching up your rings daily is a solid win for the crew.
We work hard to offer versatile options in both stainless steel and silver, so knowing our gear and necklace range hit the mark for your everyday wear means everything to the team.
Enjoy switching up your collection.
8 Rings
In total, I bought 8 rings, one for each finger, and I bought from Outlaws for 2 reasons.
One, the designs and quality are great, I'm really pleased with them.
And two, they're really well-priced for this level of quality. Plus, I took advantage of one of the regular deals and so got 4 rings for the price of 2.
So it's all good.
June 22, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you grabbed 8 rings to deck out every single finger and that you are thoroughly pleased with the designs and craftsmanship is a solid win for the crew.
We work hard to balance exceptional quality with fair pricing, so knowing you capitalized on our deals to build your collection means everything to the team.
Enjoy rocking your new setup.
Saint Michael’s badge, great piece
Bought a great piece, the Saint Michael’s badge. It’s perfect! Good quality, perfect details! Fits me 100%
June 15, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that your Saint Michael’s badge is perfect, with great quality and detailed craftsmanship, is a solid win for the crew.
We pour a lot of energy into making sure every detail hits the mark, so knowing it fits your style 100% means everything to the team.
Enjoy rocking your new piece with pride.
I cant say anything bad,everything was…
I cant say anything bad,everything was perfect and ring is art ,thank you very much ,highly recommended for everyone
June 22, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that everything was perfect and that your new ring feels like art is a solid win for the crew.
We pour a lot of energy into crafting distinct, high-quality pieces, so knowing it hit the mark and earned your highest recommendation means everything to the team.
Enjoy rocking your new piece.
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