OUTLAWS. Amsterdam Reviews 2,669

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and excellent craftsmanship. Many people appreciate the unique designs and the comfortable fit of the items. The delivery service is frequently highlighted for being prompt and efficient, with orders arriving well-packaged. Reviewers also commend the customer service for their responsiveness and helpfulness in resolving issues. However, some customers experienced issues with delivery times, reporting delays that were longer than expected. A few other people also felt that the product they received did not match the advertised color or arrived in a damaged condition.

What people talk about most

Product

Consumers express high satisfaction with the product quality, often describing items as well-made, durable,... See more

Quality

Reviewers consistently express high satisfaction with the quality of products. Many customers praise the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Order

People report positive experiences with their orders. Many customers praise the quality and craftsmanship of... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been disillusioned lately ordering on-line from various companies,with items being sub-standard and mis represented in ads. How refreshing to get a well made piece of quality jewelry, impecabl... See more

Company replied

Rated 5 out of 5 stars

I’ve made several purchases from Outlaws Amsterdam and I quite simply couldn’t be happier with what I’ve bought. My rings look great and fit perfectly but that’s only half the story - they feel great... See more

Company replied

Rated 5 out of 5 stars

Best rings I've ever had! From the design to durability. I get compliments whenever I wear them. Can't wait to keep growing my collections, they've easily replaced every ring I've had in the past. The... See more

Rated 5 out of 5 stars

Excellent prompt response to my query regarding a ring ( of excellent quality) that was a size too large. Very clear instructions provided on my options and next steps needed to resolve this. Very im... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Best rings I've ever had

Best rings I've ever had! From the design to durability. I get compliments whenever I wear them. Can't wait to keep growing my collections, they've easily replaced every ring I've had in the past. They are all my new go-to's.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

No doubts

What a great team to deal with. Ordered my three rings and they were exactly what I wanted, great quality, well priced and feel well made. I will definitely be shopping here for my jewelry from now on. Not only great products but the team helped me with any questions I had and even helped me to swap a size before sending. Can’t recommend enough, if you have any doubts, Don’t… Thanks team, see you soon.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Outlaws

Bought three rings. Very impressed with the design and the quality. Delivery was quick and Outlaws kept me updated during the process. Will be ordering some bracelets soon. Order now, you won't be disappointed!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Special

The product is beautiful, precisely made, top quality material, just a unique and special piece.
It would be great if it would come in different sizes. I need to push on with quite excessive force to be smaller, for it to stay a bit more fixed, because that fit is comfortable for me. This way it get’s pretty hard to take off and put it back the same way which also may deteriorate the bracelet with time.
Absolute five stars, but in my opinion it should come in more sizes, as every wrist is different and also everyone likes to wear it in different fits.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. I have a necklace and a ring and they are really good quality. I would definitely buy again. There is a really cool selection of jewellery and I would live one of the bracelets

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery , quality made ring , which fit perfectly ( I take a 13-14 ) and seems will stand up to wear and time . Thank you team!!.. will definitely be ordering again .

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

A month later (for "in stock" Silver Ring) and arrives damaged. Poor.

Shoddy customer service and damaged item delivered.

My partner ordered a Sterling Silver Ring 4th April as a surprise for my birthday.
Tracking instructions said that the parcel was received by courier days later.
2 weeks after initial order this was chased up to the courier and Outlaws; Outlaws notified on the 18th that they had not distributed the ring due to being on backorder (yet the product was listed as "in stock" at time of purchase).
No lead-times given on emails back and forth between 18th and 29th, with email on the 26th outlining that alternative product selection was possible so I selected a new product on the 29th.
3rd May received comms from the email on 29th that the initial ring was available and has been dispatched.
Ring arrives on the 6th in poor condition; scratched and moderately damaged in intact box/packaging. My theory is that the ring received has been used or returned by a previous customer, or is seconds but not anywhere the quality expected for Sterling Silver 925 nevermind being packaged and sent after this unforeseen delay.

Miles below the service I'd expect or experienced from a company I've ordered from previously, and will not be ordering another higher value item from again.

May 6, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Parmar,

Appreciate you taking the time to say this.

I get it. Waiting that long, getting mixed signals, then it lands damaged. That kills the whole experience, especially with a birthday behind it.

I checked our system myself and I can’t find your order here. Still, if this came from us, it’s on us and we take it seriously.

Send us an email at info@outlaws.amsterdam and use subject Parmar so it comes straight to me. I’ll go through it myself, get full clarity on what happened, and make sure this gets handled the way it should.

Appreciate you,
Sam

Rated 5 out of 5 stars

I recently bought Saint Michael

I recently bought Saint Michael, Saint Joseph, and Saint Christopher necklaces from Outlaws, and I’m really happy with them. The craftsmanship feels solid, the detail on each pendant is well done, and they have a strong, meaningful look in person. They feel like quality pieces that I can wear every day, not just something for special occasions. The response time was incredible and they made the whole process feel easy and personal, which is rare these days!! Will definitely purchase from here again!!!❤️

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

I knew the brand

I knew the brand, I wanted to discover it and now I can say that I confirm their quality hardness of the metals but above all their beauty.

May 5, 2026
Unprompted review

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