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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers had a great experience with this company. Customers are really happy with the product quality, often describing items as beautiful, sparkling, and well-crafted. Many people appreciate the elegant packaging and the overall presentation of their purchases. The delivery service is frequently highlighted for its speed and efficiency, with many consumers receiving their orders quickly. Reviewers also praise the customer service for being friendly, responsive, and helpful. However, some people were dissatisfied with their orders, mentioning issues like items breaking shortly after delivery or not matching the expected quality for the price. A few customers also experienced problems with customer service responsiveness, particularly when trying to resolve issues like incorrect shipments or product defects.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their beautiful appearance, quality,... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent craftsmanship,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the team's... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast delivery, with some... See more

Order

Reviewers mention ambiguous feedback about order experiences. While many customers praise the smooth ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anyt... See more

Company replied

Rated 5 out of 5 stars

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wea... See more

Rated 5 out of 5 stars

I’ve never seen such good craftsmanship in a product before, no joke. I’m not getting paid for this, but I’m really impressed with the quality of the product. I’m also very satisfied with the way it w... See more

Rated 5 out of 5 stars

You are safe! I purchased two tennis necklaces in different lengths and sizes, as well as a cross pendant, and I couldn’t be happier with my choice. The necklaces come with a lifetime guarantee, whic... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

International brand DRIPPY is created in Amsterdam, but inspired by multiple cultures. With our motto, Dare to Drip , we aspire you to show the world your inner shine. We exist to express that inner shine through high quality handcrafted jewelry. DRIPPY. – Dare to Drip.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Beautiful!

Beautiful!! Great customer service

April 2, 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Louise! Thank you so much for your kind words.

We’re glad you had a great experience with our customer service. If you ever need anything in the future, we’re always here to help. Enjoy your pieces and stay drippy 💧

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Top service!

A minor defect in my 5mm tennis armband was resolved excellently by the very understanding and quick-responding customer service. The armband was replaced with a new one free of charge. Truly great service, Drippy!

March 27, 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Anoniem! Really appreciate this and glad we could get that sorted quickly for you 🙏

Happy to hear you’re enjoying the new bracelet and that everything worked out smoothly. Means a lot! If you ever need anything, we’ve got you!

Rated 5 out of 5 stars

Amazing support and product

My order was delayed because of the carrier having delays and the support was nice enough to send a replacement for the lost order. Build quality is amazing and support is super friendly and forthcoming.

March 26, 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Manuel! Really appreciate this and we're glad we could get that sorted for you 🙏 Happy to hear you’re loving the quality and had a good experience with support. Means a lot!

If you ever need anything, we’ve got you 😊

Rated 5 out of 5 stars

My earrings goes BLING BLINGGGG!💎🔥

My earrings goes BLING BLINGGGG!💎🔥

March 22, 2026
Unprompted review
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Reply from Drippy

Hey Zeus! Love to hear that, BLING BLING indeed 💎🔥 Appreciate the support!

Enjoy your earrings, and if you ever need anything, we’ve got you 😊

Rated 5 out of 5 stars

Actual Real Sh*

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anything but they’d setup the replacement process beforehand so that everything’d move as smoothly as possible FOR ME once my order arrived. Turned out the size I picked originally was damn perfect but that’s sum dedication brother. Ong the piece real. No plastic nothin. Honestly I’d recommend 💯

March 3, 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Raven! We really appreciate you taking the time to share this. It truly made our day 😄

Glad everything worked out with the size and that you’re happy with the piece. That’s exactly the experience we aim for. Enjoy it, and if you ever need anything, we’ve got you 🤝

Rated 5 out of 5 stars

Really attentive and ready to help.

Really attentive and ready to help.

March 16, 2026
Unprompted review
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Reply from Drippy

Hey Xavier! Thank you so much for your kind words. We really appreciate it! We’re glad to hear you had a positive experience with our team.

If you ever need anything, we’re always here to help.

Rated 1 out of 5 stars

SCAM DO NOT ORDER!

SCAM DO NOT ORDER!
I ordered in November 2025, chased the order until March 2026… it still hasn’t arrived. Asked for refund, No refund given.

March 17, 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Pocket! We’re really sorry to hear this and understand your frustration.

At the moment, we’re unable to locate any order or previous contact based on this review. Please email us at info@drippy.amsterdam with your order number, name, and email used so we can check this properly and resolve it for you as soon as possible.

Rated 5 out of 5 stars

Wrong order came but they changed it…

Wrong order came but they changed it and send me the right one very fast and without any extra charges

March 16, 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Nikiforos! Thank you so much for your feedback!

We’re really glad we could quickly fix the mix-up and get the correct item to you without any hassle. Enjoy your piece, and we truly appreciate your support! ✨

Rated 5 out of 5 stars

Really happy with my order

Really happy with my order from Drippy Amsterdam.The golden moissanite studs look clean and have a nice shine in the light. The delivery was on time and the earrings were exactly like in the pictures. Would definitely order again.

January 30, 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Devano!

Thank you so much for your wonderful review! We’re really happy to hear that you love the moissanite studs and that everything arrived just as expected. It means a lot to us that you’d order again. Enjoy the shine! ✨

Rated 5 out of 5 stars

Super product

Super product, speedy delivery, lovely packaging. I bought this to hold me real diamonds on as they have become too big for me. The drippy ring enhances the others and I feel a million bucks !

February 21, 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey! Thank you so much for your kind words!

We’re really happy to hear that you love the ring and that it pairs so beautifully with your diamonds. It means a lot to us that you had a great experience with the product, delivery, and packaging. Enjoy your shine! ✨

Rated 5 out of 5 stars

Excellent…!!!!!

Excellent…!!!!!

March 3, 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey! Thank you so much for your review! We’re really happy to hear that you had an excellent experience with us. We truly appreciate your support and hope you enjoy your piece!

Rated 5 out of 5 stars

Beautiful product, amazing customer service!

I honestly can’t recommend this company highly enough! The product I received is absolutely beautiful. I initially ordered the wrong ring size and needed to exchange it, and the entire process was seamless. Their customer service is truly second to none - something that’s increasingly rare these days! A special shoutout to Charm for being so helpful and professional :-)

March 3, 2026
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for your wonderful review, Clodagh! We’re really happy to hear that you love the ring and that the exchange process went smoothly for you. Your kind words truly mean a lot to us. Enjoy your piece, and we hope to see you again at Drippy! ✨

Charm,

Rated 5 out of 5 stars

Great service

Great service, i’ve ordered a chain at drippy and it wasn’t the right size. I reached out for help and from that everything did go Well, it was possible to swap the chain I ordered with the size i’ve needed. I’m looking forward for my next purchase at drippy. 🙌🏽

February 18, 2026
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for your kind words, Raouf! We’re really glad we could help get the right size sorted out for you. Enjoy your chain, and we look forward to your next purchase with Drippy! 🙌🏽

Charm,

Rated 5 out of 5 stars

Very helpful and with a fast response…

Very helpful and with a fast response time, they solved my problem really fast!

March 1, 2026
Unprompted review
Drippy logo

Reply from Drippy

Really glad we could sort things out quickly for you. That’s what we’re here for 😊

If you ever need anything again, just reach out anytime. Appreciate you! 💙

Rated 5 out of 5 stars

perfect

perfect, I can only recommend

February 28, 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Michael, thank you so much for the kind words! 😊
Really happy to hear everything was perfect. That means a lot to us 🙌

Enjoy your pieces, and you’re always welcome back anytime ✨

Rated 1 out of 5 stars

Inferior Quality, Misleading Marketing, False Guarantees, and Utterly Unprofessional and Unreliable Conduct

I purchased a bracelet from Drippy, marketed as suitable for “constant and daily wear,” with assurances of water, heat, and sweat resistance, and a lifetime guarantee.

After a mere 15–20 wears, one of the welded links catastrophically failed. Drippy refused to examine the bracelet in person and dismissed my claim based solely on a photograph, absurdly asserting it was “normal wear.” Such conduct demonstrates a shocking disregard for the construction and integrity of their own product, and emphatically highlights their unreliability.

These claims are patently false, not mere opinion, and demand to be taken seriously. The company explicitly guarantees “constant and daily wear,” a promise that the bracelet should withstand everyday use without breakage or appreciable wear. That it failed after so few uses is utterly ludicrous and stands in direct contradiction to all marketing and assurances.

A professional goldsmith and watchmaker personally examined the bracelet and confirmed that such a break could only occur if the item were constructed poorly or from inferior materials. The weld had encroached upon an adjacent link, causing the failure as the links moved, and this defect is repeated throughout the bracelet.

Not only is this wholly unacceptable and absurd in terms of quality, it is entirely indicative of non-existent craftsmanship. Drippy does not deliver products even remotely consistent with the standards they advertise, and they will not accept any responsibility for their failings. Their sole interest lies in dismissing the customer rather than examining, rectifying, or acknowledging the defect, showing a complete lack of care for either the product or the purchaser.

Their offer of a 20% discount toward a replacement is meaningless and frankly insulting. A product advertised for daily and constant wear should never fail after so few uses. I have personally seen €5 children’s bracelets endure far greater stress without issue.

Drippy’s marketing is false, their quality control abysmal, and their handling of legitimate claims utterly unprofessional. Their practices emphatically underscore their unreliability and inferiority as a company. I cannot, under any circumstances, recommend Drippy.

February 22, 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Gustav, we’re truly sorry to read how disappointing this experience has been for you. Please know that all warranty claims at Drippy are assessed directly by our professional jewelers.

Given the concerns you’ve raised, we will have your case reviewed once again to ensure it has been evaluated as thoroughly and fairly as possible. We genuinely regret the frustration caused and would appreciate the opportunity to re-examine this with you.

We’ll follow up with you directly once this reassessment is complete.

Charm,

Rated 5 out of 5 stars

Everything went well from bigining to…

Everything went well from bigining to the End. Nice Website and nice things, just Perfect

January 24, 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Joel, thank you so much for your kind words. We truly appreciate it! 😊 We’re really happy to hear everything went smoothly and that you enjoyed both the experience and the pieces.

Thank you for choosing Drippy! 💛

Rated 5 out of 5 stars

Absolutely beautiful pieces and…

Absolutely beautiful pieces and incredible quality, with excellent customer service from the team

Drippy is my favorite place to shop stunning jewellery that I can wear everyday

I keep adding to my collection and every piece is as good as the last

February 19, 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Sarah, thank you so much for your wonderful review.

It truly means a lot to hear that you love the quality and enjoy your growing Drippy collection. We’re especially happy that our team’s support has made your experience even better. Thank you for your continued trust and support, it means everything to us! ✨

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