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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers had a great experience with this company. Customers are really happy with the product quality, often describing items as beautiful, sparkling, and well-crafted. Many people appreciate the elegant packaging and the overall presentation of their purchases. The delivery service is frequently highlighted for its speed and efficiency, with many consumers receiving their orders quickly. Reviewers also praise the customer service for being friendly, responsive, and helpful. However, some people were dissatisfied with their orders, mentioning issues like items breaking shortly after delivery or not matching the expected quality for the price. A few customers also experienced problems with customer service responsiveness, particularly when trying to resolve issues like incorrect shipments or product defects.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their beautiful appearance, quality,... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent craftsmanship,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the team's... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast delivery, with some... See more

Order

Reviewers mention ambiguous feedback about order experiences. While many customers praise the smooth ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anyt... See more

Company replied

Rated 5 out of 5 stars

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wea... See more

Rated 5 out of 5 stars

I’ve never seen such good craftsmanship in a product before, no joke. I’m not getting paid for this, but I’m really impressed with the quality of the product. I’m also very satisfied with the way it w... See more

Rated 5 out of 5 stars

You are safe! I purchased two tennis necklaces in different lengths and sizes, as well as a cross pendant, and I couldn’t be happier with my choice. The necklaces come with a lifetime guarantee, whic... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

International brand DRIPPY is created in Amsterdam, but inspired by multiple cultures. With our motto, Dare to Drip , we aspire you to show the world your inner shine. We exist to express that inner shine through high quality handcrafted jewelry. DRIPPY. – Dare to Drip.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love there great pieces wear mine daily…

Love there great pieces wear mine daily with no problems. great customer service very fast replies if you need help a great team that really cares about there customers 🙌🏼

January 30, 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Caelan, thank you for taking the time to share your experience and we’re really happy to hear you’re enjoying your piece. Your support means a lot to us 🤍

If you ever need help, have questions, or are ready for your next order, feel free to reach out and we’re always happy to help!

Rated 2 out of 5 stars

Order went smooth / refund still waiting after a month

Order went smooth. Some waiting time, probably drop ship lead time. Article also good but wrong size. Now to refund. They recieved the article almost a month ago ( signed confirmation of post ) but still they did not refund ( site states within 5 working days ) … everytime they claim backlog after holiday. I can understand this yes, but 1 month ?!?! Be wary i would say

January 2, 2026
Unprompted review
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Reply from Drippy

Thank you for your feedback and for sharing your experience. We’re sorry to hear about the delay and we understand your frustration regarding the refund timeline.

Unfortunately, we’re unable to locate your order based on this review alone. To resolve this properly, please contact us via info@drippy.amsterdam
and include “Trustpilot – Return Pending” in the subject line, so we can prioritise your case immediately.

We’ll personally look into this and make sure it’s handled as quickly as possible.

Cheers,
Sam

Rated 1 out of 5 stars

Not gonna buy at Drippy again

Three months after buying the tennis bracelet one of the stones fell without any knock or fall. The worst part is that the company says it’s due to normal use so it’s not covered for the warranty. 3 months of normal use is what they give you…

December 1, 2025
Unprompted review
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Reply from Drippy

Hey Laura! Thank you for sharing your experience, and we’re really sorry to hear about what happened with your bracelet. That’s definitely not the experience we want for you.

We’d really appreciate the chance to take another look at this for you and see if there’s anything we can still do. Please feel free to send us an email at info@drippy.amsterdam, and our team will be happy to review your case personally.

We hope to hear from you and try to make this right 💧

Rated 5 out of 5 stars

Outstanding quality & service - Highly recommend


I've ordered from Drippy once before. The first time I ordered a gold braided bracelet for my boyfriend for Valentinesday. He has worn it since and the condition is just as new. The quality is outstanding, just as the honeycomb bracelet I order for him for this christmas and the tennis bracelet he ordered for me as a present as well.

If you order from Drippy you will get a ver good piece of jewellery, beautifull quality, with nice finishes, a real eye-cather.

Their customer service is also good. They reply fast to your questions and offer sincere help.

The shipping is also pretty fast. Wich brings me to the packiging. This really is the icing on the cake, the finishes are so pretty. Really something you can give as a present to someone special or just for yourself, wich is just as important ;)

Overall I am very satisfied with Drippy and I highly recommend this jewellery brand if you want good price-quality ratio!

- Sylvie (🇳🇱)

December 12, 2025
Unprompted review
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Reply from Drippy

Wow, thank you so much for this amazing review, Sylvie! 💙✨

It truly means a lot to us to hear how happy you are with the quality, durability, and finishes of the pieces, especially knowing they’re worn and loved every day. We’re also really glad you had a great experience with our customer service, shipping, and packaging. Hearing that the packaging felt like the “icing on the cake” made us smile 😊

Thank you for your trust, your kind words, and for recommending us so warmly. It’s customers like you who motivate us to keep raising the bar. We hope to spoil you (and your boyfriend 😉) with many more beautiful pieces in the future! 💎

Charm

Rated 5 out of 5 stars

Absolute BANGER

Super resistant product and great packaging! I like the way it shines. Fast delivery was included.

January 20, 2026
Unprompted review
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Reply from Drippy

Thank you so much, Bernardo! 🙌💎
We’re really happy to hear you loved the shine, the durability, and the packaging, and that it arrived fast too. Enjoy your piece and thanks for the support!

Rated 5 out of 5 stars

There was a small scratch on it

There was a small scratch on it, but after contacting support it was resolved immediately. Handled perfectly.

November 20, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you for sharing your experience 🙏
We’re glad our support team could resolve it quickly and that everything was handled to your satisfaction. Enjoy your piece, and thanks a lot for the trust! 💎✨

Rated 5 out of 5 stars

Perfect experience from order to delivery

From order to delivery, everything was perfect.
The package arrived well protected, and the product is exactly as shown in the photos on the website.
I am very satisfied and would definitely recommend.

December 23, 2025
Unprompted review
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Reply from Drippy

Hey Louis, thank you so much for the kind words! 🙌

We’re really happy to hear everything went smoothly from start to finish and that the piece met your expectations. Thanks a lot for recommending us and truly appreciated! 💎✨

Rated 5 out of 5 stars

Gave it to my girlfriend

Gave it to my girlfriend, and now she wants the matching necklace too. I think I started something.

December 18, 2025
Unprompted review
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Reply from Drippy

Haha, that’s how it starts 😄 We love hearing that and sounds like a great gift choice! Thanks for sharing, and we’ll be here when it’s time for the matching necklace 💎✨

Rated 1 out of 5 stars

Terrible, don't recommend at all

I ordered a pendant, earrings and a bracelet. The pendant already came with a broken necklace so I had to switch to my own one, the bracelet broke 2 weeks after ordering, not to mention that delivery took more than 10 days. I emailed explaining what's the issue, all they keep doing is asking for more details even tho I provided pics and was hoping they will offer to send a replacement or a refund, but they keep asking for feedback on their customer service - which is equally as terrible. Jewelry isn't that quality for the price they put, as well as their "lifetime warranty" very poor customer service to avoid the obvious that they sent faulty pieces to begin with. Do not order from here if you want to get disappointed.

January 12, 2026
Unprompted review
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Reply from Drippy

Hey Elena, we’re really sorry to hear about your experience. This is not the standard we aim for, and we understand your frustration.

We’d like to clarify that we have replied to your email with an update after receiving feedback from our jewelers, so we can move forward with the appropriate solution for you. In warranty-related cases, we do need this confirmation to ensure we handle it correctly. If you haven’t seen our latest response yet, please check your inbox (and spam folder) and reply there so we can resolve this properly for you.

Rated 5 out of 5 stars

Didn’t expect the weight to feel this…

Didn’t expect the weight to feel this solid. It’s got that *real* feel to it.

December 17, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you for taking the time to share your experience, Tomas and we’re really happy to hear you’re enjoying your piece. Your support means a lot to us 🤍

If you ever need help, have questions, or are ready for your next order, feel free to reach out and we’re always happy to help!

Rated 5 out of 5 stars

I saw an ad for this cross a long time…

I saw an ad for this cross a long time ago, back in 2021, but unfortunately, I couldn't buy it then. Then I lost track of that store, and recently I saw an ad on Instagram, and I finally bought it. This is the best cross. A wonderful store, I will recommend it to everyone I know. This is my first purchase from this store, but not my last.

January 5, 2026
Unprompted review
Drippy logo

Reply from Drippy

Thank you for taking the time to share your experience and we’re really happy to hear you’re enjoying your piece. Your support means a lot to us 🤍

If you ever need help, have questions, or are ready for your next order, feel free to reach out and we’re always happy to help!

Charm

Rated 5 out of 5 stars

I get stopped in the street asking…

I get stopped in the street asking where I got it. Never had that happen before.

November 29, 2025
Unprompted review
Drippy logo

Reply from Drippy

That’s the best kind of compliment 😄
We love hearing that. Thanks for sharing, and enjoy turning heads ✨

Rated 5 out of 5 stars

I would like to thank the people at…

I would like to thank the people at drippy and say that they look after you and make sure you are happy with your purchase or refunds.
also I would recommend dripping to anyone as there merchandise is top quality at reasonable prices.
happy me will be back 😁.

December 20, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for the kind words 🙏 We really appreciate your trust and support. It means a lot to hear that you felt taken care of, that’s exactly what we aim for.

Happy to have you with us, and we’ll be here when you’re ready to come back 😁✨

Rated 5 out of 5 stars

All was perfect

All was perfect. Fast delivery and the neckless was very beaitiful. It was a Christmas present and he loved it. I really can recommend this company.

December 30, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you for taking the time to share your experience and we’re really happy to hear you’re enjoying your piece. Your support means a lot to us 🤍

If you ever need help, have questions, or are ready for your next order, feel free to reach out and we’re always happy to help!

Charm

Rated 5 out of 5 stars

Good service love to buy here even had…

Good service love to buy here even had a surprise in it. I thought that it was a mistake but it was a Christmas gift.

December 23, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you for taking the time to share your experience and we’re really happy to hear you’re enjoying your piece. Your support means a lot to us 🤍

If you ever need help, have questions, or are ready for your next order, feel free to reach out and we’re always happy to help!

Rated 5 out of 5 stars

wonderful jewelry

I am extremely satisfied with the quality of these products, my husband and I love wearing this jewelry.

December 21, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you for taking the time to share your experience and we’re really happy to hear you’re enjoying your piece. Your support means a lot to us 🤍

If you ever need help, have questions, or are ready for your next order, feel free to reach out and we’re always happy to help!

Rated 1 out of 5 stars

Lifetime Warranty not honored despite guarantee card

I purchased a Drippy Amsterdam Cuban necklace that comes with a publicly advertised Lifetime Warranty. The item includes an official Lifetime Guarantee card, and the warranty is promoted as covering defects in craftsmanship and plating.

After normal wear, the plating began to peel in several areas, revealing reddish discoloration underneath. This is clearly a material or plating defect and falls directly within the scope of the advertised warranty.

Despite providing clear photos of the defect and the official guarantee card, my warranty claim was ultimately refused because I was unable to provide original order details (order number, email, name, address). These requirements are not stated anywhere in the publicly available warranty terms.

Customer support confirmed that without being able to trace the original order in their system, they will not even assess the warranty claim — effectively rendering the Lifetime Guarantee and guarantee card meaningless if purchase data is unavailable (e.g. second-hand purchases or lost receipts).

The communication was polite, but the outcome contradicts the way the Lifetime Warranty is advertised and raises serious concerns about transparency and consumer expectations.

I hope Drippy Amsterdam reconsiders how its Lifetime Warranty is applied in practice.

December 6, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Benjamin, thank you for sharing this. We understand your concerns and why this feels disappointing. For warranty claims, we do need to be able to verify the original purchase in our system to confirm authenticity and coverage, which is why order details are required. That said, we take feedback like this seriously and have shared it internally so we can review how our warranty communication is presented. If you’d like us to take another look together, feel free to reach out to us at info@drippy.amsterdam

Thank you for giving us the chance to resolve this

Rated 1 out of 5 stars

Glaciers Bracelet warranty denied - avoid!

My bracelet broke less than two weeks after delivery. Customer support denied my warranty claim by looking at a photo and claiming 'external pressure' (I was just taking off my jacket).

They refused a refund or replacement and only offered store credit. This violates Dutch consumer law regarding the burden of proof in the first year. Great marketing, terrible product durability and support.

November 28, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Chris, we’re sorry to hear about your experience and that’s not what we want for any customer. Please reach out to us again at info@drippy.amsterdam, so we can take another proper look at your case and review everything in detail.

Thank you for giving us the chance to resolve this

Rated 5 out of 5 stars

No lie

No lie, this piece looks way more expensive than it is. People think I spent a fortune.

December 3, 2025
Unprompted review

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