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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers had a great experience with this company. Customers are really happy with the product quality, often describing items as beautiful, sparkling, and well-crafted. Many people appreciate the elegant packaging and the overall presentation of their purchases. The delivery service is frequently highlighted for its speed and efficiency, with many consumers receiving their orders quickly. Reviewers also praise the customer service for being friendly, responsive, and helpful. However, some people were dissatisfied with their orders, mentioning issues like items breaking shortly after delivery or not matching the expected quality for the price. A few customers also experienced problems with customer service responsiveness, particularly when trying to resolve issues like incorrect shipments or product defects.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their beautiful appearance, quality,... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent craftsmanship,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the team's... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast delivery, with some... See more

Order

Reviewers mention ambiguous feedback about order experiences. While many customers praise the smooth ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anyt... See more

Company replied

Rated 5 out of 5 stars

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wea... See more

Rated 5 out of 5 stars

I’ve never seen such good craftsmanship in a product before, no joke. I’m not getting paid for this, but I’m really impressed with the quality of the product. I’m also very satisfied with the way it w... See more

Rated 5 out of 5 stars

You are safe! I purchased two tennis necklaces in different lengths and sizes, as well as a cross pendant, and I couldn’t be happier with my choice. The necklaces come with a lifetime guarantee, whic... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

International brand DRIPPY is created in Amsterdam, but inspired by multiple cultures. With our motto, Dare to Drip , we aspire you to show the world your inner shine. We exist to express that inner shine through high quality handcrafted jewelry. DRIPPY. – Dare to Drip.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

The Items are absolutely great love…

The Items are absolutely great love them all and I will like to have more what an amazing brand so professional

September 15, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey!

We’re thrilled to hear you love your items! It truly means a lot to know you had such a great experience with us.

We’re all about delivering top-quality pieces and making every order feel special, so your kind words really make our day. Can’t wait to have you shop with us again soon.

Enjoy every moment wearing them, and thanks for being part of the Drippy family!

Rated 1 out of 5 stars

This is by far one of the worst…

This is by far one of the worst companies to deal with that i have ever seen.

First: The package was not even shipped during the time frame, so i asked for them to change the adress because i was moving they lied and said the package was already shipped i contacted the courier and they said they had not recieved any package a label was created but nothing was sent.

Second: They shipped it regardless to the adress where i moved from. I went there to pick up other orders and everything was there. I reached out to the courier because the company refused to and they also told me it’s not up to them to reship or refund it’s up to drippy!!! They refused to reach out to the courier how does that make sence ? they took my money didn’t give me a product and have done nothing about it. I lost 200$ i will be contacting my credit card company about this unreal seems like a scam doesn’t make sence how they refuse to reach out to the courier and open up an investigation.

September 30, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Narisa!

We’re really sorry to hear about your experience and completely understand your frustration. We’ve reached out to you directly via email so we can look into your order and find the best solution.

Thank you for giving us the opportunity to make this right.

Rated 5 out of 5 stars

Excellent service

Excellent service, great quality product, and I am thrilled with my purchase, down to business and didn't make one mistake from the consumer's point of view. Highly recommended.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Worth every cent

Honestly, I can't stop wearing this piece, it's comfortable,and the shine is insane. Worth every cent

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

The shine on the ring is beyond perfection!

Fantastic service. Very friendly and excellent customer communication. My moissanite ring arrived well packed and in a wonderful presentation bag and box. The shine on the ring is beyond perfection! I was also thrilled to find a beautiful chain necklace included as a gift. They truly went above and beyond, regardless of the price I paid for my ring.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very friendly and excellent customer communication. My ring arrived well packed and in a wonderful presentation bag and box. I didn't pay much for my ring at all but they still went above and beyond to pack it regardless of price.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

No contest

Compared it to my old chain from a local store. no contest, Drippy shines harder under any light.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Insane sparkle

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wearing them almost every day, and they still have that insane sparkle. Ive had cheaper pieces in the past that started dulling after a week, but not these. Props to Drippy for delivering legit quality that doesnt break the bank. Definitely setting my sights on a bracelet next.

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

I bought a bracelet for me and my friend. Mine broke in two weeks and the “warranty” doesn’t apply to it. And my friends bracelet faded from gold to bronze and made her wrist green. Drippy is such bad quality and overpriced. Also the costumer service is useless.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great

Nice products, very decent price and quality, beautifully packaged and quick shipped.

July 16, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Sam!

Thank you so much for the wonderful feedback! 🙌

We're thrilled to hear you’re happy with the quality, pricing, packaging, and fast shipping, that’s exactly the experience we aim to deliver. Your support means a lot to us.

Enjoy your new pieces and thanks for being part of the Drippy family!

Rated 5 out of 5 stars

Smooth shopping experience and great…

Smooth shopping experience and great customer service!

July 9, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much, Anitabos! 🙌

We're happy to hear that your shopping experience was smooth and that our customer service met your expectations. We always aim to make every step, from browsing to delivery, feel seamless and personal. Appreciate the support!

We look forward to serving you again! 😊

Rated 5 out of 5 stars

Excellent!

The customer service and contact with Drippy is excellent. I’ve recently bought the rope 3mm chain, franco chain and rope bracelet 3mm. They are a perfect fit and an nice add to my collection. I’m very satisfied with the quality of these items! Favourite store from now on!

July 9, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hello Asaf!

Thank you so much for the amazing feedback! 🙌

We're thrilled to hear you're loving your new pieces, the rope and franco chains paired with the bracelet make a timeless combo. It means the world to us that you’re satisfied with the fit, quality, and our customer service. Knowing we’ve earned a spot as your favorite store is the ultimate compliment.

Welcome to the Drippy family!

Rated 5 out of 5 stars

I love the bracelets and the ring that…

I love the bracelets and the ring that i ordered.
Its beautiful and i got lovely comments from my family and friends.

June 20, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey MJ!

Thank you so much for the kind words! 🙌

We're thrilled to hear you're loving your bracelets and ring, it means a lot to know they’re turning heads and getting compliments from your loved ones!

That’s exactly the kind of reaction we hope our pieces bring. Enjoy every moment wearing them, and thanks for being part of the Drippy family!

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