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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers had a great experience with this company. Customers are really happy with the product quality, often describing items as beautiful, sparkling, and well-crafted. Many people appreciate the elegant packaging and the overall presentation of their purchases. The delivery service is frequently highlighted for its speed and efficiency, with many consumers receiving their orders quickly. Reviewers also praise the customer service for being friendly, responsive, and helpful. However, some people were dissatisfied with their orders, mentioning issues like items breaking shortly after delivery or not matching the expected quality for the price. A few customers also experienced problems with customer service responsiveness, particularly when trying to resolve issues like incorrect shipments or product defects.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their beautiful appearance, quality,... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent craftsmanship,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the team's... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast delivery, with some... See more

Order

Reviewers mention ambiguous feedback about order experiences. While many customers praise the smooth ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anyt... See more

Company replied

Rated 5 out of 5 stars

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wea... See more

Rated 5 out of 5 stars

I’ve never seen such good craftsmanship in a product before, no joke. I’m not getting paid for this, but I’m really impressed with the quality of the product. I’m also very satisfied with the way it w... See more

Rated 5 out of 5 stars

You are safe! I purchased two tennis necklaces in different lengths and sizes, as well as a cross pendant, and I couldn’t be happier with my choice. The necklaces come with a lifetime guarantee, whic... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

International brand DRIPPY is created in Amsterdam, but inspired by multiple cultures. With our motto, Dare to Drip , we aspire you to show the world your inner shine. We exist to express that inner shine through high quality handcrafted jewelry. DRIPPY. – Dare to Drip.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Shiny, durable, and lifetime warranty!!.

The items are just good looking, shiny and durable, the item you buy comes with a very neat package to keep it in.
Very good customer service, and lifetime warranty!!, what else do you want from a store!!?
Highly recommended.

June 17, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Basil!

Wow! Thank you for such an amazing review!

We're so glad you're loving the shine, durability, and sleek packaging. Our team puts a lot of heart into every detail, from product quality to customer service, so hearing this means the world to us.

And yes, that lifetime warranty is our way of making sure you're covered long-term. We appreciate the recommendation more than you know!

We look forward to serving you again! 😊

Rated 5 out of 5 stars

excellent....!!!!!

June 18, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Evdokia!

Thank you so much! 🙌 We love the energy, your support means everything to us! So glad you had an excellent experience.

Can’t wait to have you back for more!

Rated 1 out of 5 stars

I ordered an item and it never arrived

I ordered an item and it never arrived, I sent an email asking why the item wasn't moving and their response was to contact the shipping company so I did and the shipping company replied that they had the shipping label ordered but they never received the item that was supposed to be sent. So at the end I had to make a complain to the method I used to pay for the item so they didn't release the payment and after that Drippy was offering me store credit as a refund which I declined. I think the customer service was poor and the fact that they just didn't handle the item to the shipping company was careless and if I didn't contact the shipping company I would have lost more time and my money.

May 19, 2025
Unprompted review
Drippy logo

Reply from Drippy

We’re truly sorry for the inconvenience and frustration this situation caused.

While we do everything we can to ensure smooth deliveries, once the package is handed over, transit is unfortunately beyond our control.

In this case, the item was lost during shipping, and we completely understand how upsetting that can be. We can confirm that your order was fully refunded on June 3rd.

We appreciate your patience throughout the process and hope we’ll have the chance to provide you with a better experience in the future. 🙏

Rated 5 out of 5 stars

10/10

It was very easy to purchase and customer service is great

May 8, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Irene!

Thank you so much for the kind words!

We're glad to hear the buying process was smooth and that our customer service team took good care of you. Making your experience easy and enjoyable is what we’re all about.

Appreciate your support! 😊

Rated 5 out of 5 stars

Drippy amsterdam

Very fast delivery , good and nice quality! I love it ! Worth the money for sure !

June 2, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for the amazing feedback, Dina!

We’re thrilled to hear you loved the fast delivery and the quality of your piece. Knowing it felt worth every penny means everything to us, that’s exactly the experience we aim to deliver.

Thanks for being part of the Drippy family, we look forward to serving you again! 😊

Rated 1 out of 5 stars

Broken Replacemt

Recieved a broken replacement for an already broken bracelet. Extremely poor customer service still no response from their team.

May 28, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Lorenzo!

We’re really sorry to hear about your experience; that’s absolutely not the standard we strive for.

We always want our customers to be happy with their pieces, and situations like this are disappointing for both sides and would like to get in touch with you about your concern.

However, you didn’t respond to our request within the 3-day period about your order details; therefore, we are unable to assist you further.

If you place an order with us, please kindly contact our Customer Care with the order details in question so we can sort things out for you.

Looking forward to your response! 🙏




Rated 5 out of 5 stars

Good quality

May 28, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you for the kind words, Mehrshad! 🙌 We’re so glad to hear you’re happy with the quality, it’s something we put a lot of care and attention into. From the materials we use to the craftsmanship behind every piece, our goal is to deliver jewelry that not only looks great but also stands the test of time. It means a lot to know it’s meeting your expectations.

Thanks for choosing Drippy, we truly appreciate your support! 😊

Rated 5 out of 5 stars

Perfect service

Perfect service. Excellent quality. Speedy delivery. Would highly recommend

May 1, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for the 5-star review, Robbie! 🙌 We're thrilled to hear that the service, quality, and delivery all hit the mark. Your recommendation means the world to us, thank you for being a part of the Drippy family!

We look forward to serving you again! 😊

Rated 1 out of 5 stars

disappointing customer service

Unfortunately, their customer service department is not very responsive. I have not received two shipments and requested a refund but needless to say the refund is not being processed and I’m not seeing any activity from their customer service department. Very disappointing having to chase my credit card company to chase them.

May 23, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Thomas!

We’re truly sorry for the frustration you’ve experienced. After checking your case, we can confirm that your order was returned to sender (RTS), and we’ve been reaching out via email to resolve the issue, but unfortunately, we haven’t received a response.

Since we didn’t hear back, a full refund has already been processed. Please check your email (including spam/junk folders) for our messages. We’re always here to help and want to make sure everything is fully resolved for you.

If there's anything we can do to assist you further, please don't hesitate to reach out through email and social media accounts, we’d be happy to help! 😊

Rated 5 out of 5 stars

I am very happy with the products I…

I am very happy with the products I ordered.

April 22, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Yuliiya!

That’s amazing to hear, thank you! 🙌 We’re so glad you’re happy with your order. Your satisfaction means everything to us, and we can’t wait to have you back for more pieces.

Thanks for choosing Drippy and we look forward to serving you again! 😊

Rated 5 out of 5 stars

Nice and shiny studs!

The studs are well made and the stones are very shiny and pure. The 0.5 ct size is perfect. Shipping fast and smooth as always.

April 20, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you for the awesome feedback, A. M! 🙌 We're so glad you're loving the craftsmanship and sparkle of the studs, the 0.5 ct size really is a perfect choice for everyday shine.

Great to hear shipping was fast and smooth too. Appreciate you being a part of the Drippy family!

We look forward to serving you again! 😊

Rated 5 out of 5 stars

Great products and Great Quality!

May 14, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for the amazing feedback, Sinan! 🙌 We're beyond happy to hear that you're loving the products and impressed with the quality.

At Drippy, we put a lot of care into crafting pieces that not only look stunning but also last, and it means the world to know that’s coming through.

Your support keeps us going, and we can’t wait to keep delivering that same level of excellence with every piece.

We look forward to serving you again! 😊

Rated 5 out of 5 stars

Great juwelier

high end guality juwelier with great packing

May 11, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Leon!

Thank you for your 5star review! 🙌 We’re thrilled to hear you’re enjoying the high-end quality and our signature packaging. We put care into every detail to make sure you get the full Drippy experience.

We look forward to serving you again! 😊

Rated 5 out of 5 stars

Drippy Amsterdam the best company for all of your drippy jewelry!

Drippy Amsterdam has an absolute great service. The delivery was even faster than expected and the packaging was amazing!! 10/10, for the warranty for all of my new products. Would definitely recommend getting your jewelry here. Would absolutely order again!

April 19, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hello Chav!

Thank you so much for the incredible feedback! 🙏

We're thrilled to hear that everything from the delivery speed to the packaging and service exceeded your expectations. Making sure our customers feel confident with their purchases, including the warranty is a top priority for us.

We truly appreciate your recommendation and can’t wait to have you back for your next order.

Thanks for being part of the Drippy family! 🙏

Rated 5 out of 5 stars

Great delivery presentation

Great delivery presentation

April 26, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much Jerrel! 🙌

We believe the unboxing experience should feel just as special as the jewelry itself. So glad you enjoyed the presentation!

We appreciate you choosing Drippy and we look forward to serving you again! 😊

Rated 5 out of 5 stars

Sam is the best 💪🏼

April 21, 2025
Unprompted review
Drippy logo

Reply from Drippy

We couldn’t agree more! Sam really is the best! 💪🏼

We're lucky to have such a dedicated team member making sure our customers are taken care of.

Thanks for the shoutout! 🙌

Rated 5 out of 5 stars

Wonderful customer service and great…

Wonderful customer service and great response time! Will most definitely purchase with them again!

April 1, 2025
Unprompted review
Drippy logo

Reply from Drippy

That means a lot to us! Thank you, Agustin! 🙌

We’re so glad you had a great experience with our team. Fast, helpful service is something we really care about, and we can’t wait to have you back for your next purchase. Appreciate the love!

We look forward to serving you again! 😊

Rated 1 out of 5 stars

I love the designs

I love the designs, and I was very pleased with my order. However, I tried the chain and the pendant on the day I got it in the mail. I then hung it up on a mannequin, and when i woke up, the chain had snapped. Unfortunately, I couldn't return it nor get a new chain

March 28, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Macho!

We’re really sorry to hear about your experience! it’s definitely not the standard we strive for!

We always want our customers to be happy with their pieces, and situations like this are disappointing for both sides and would like to get in touch with you about your concern.

However, you didn’t respond to our request within the 3-day period about your order details; therefore, we are unable to assist you further.

If you place an order with us, please kindly contact our Customer Care with the order details in question so we can sort things out for you.

Looking forward to your response! 🙏



Rated 5 out of 5 stars

Best Online shop ever

I ordered the piece the day before yesterday and it arrived today. I am more than satisfied with the packaging and the piece is a real eye-catcher. I will definitely order there more often. The customer service was always ready with an answer to my questions and I felt respected in the role of the customer. Thank you Drippy

March 28, 2025
Unprompted review
Drippy logo

Reply from Drippy

Wow, we’re so happy to hear this, Niclas! 🙌 Fast delivery, eye-catching pieces, and making our customers feel valued, that’s exactly what we aim for! It means a lot to know you’re more than satisfied, and we can’t wait to have you back for your next order.

Thanks for trusting Drippy Amsterdam! We’ve got you covered! 😊

Rated 5 out of 5 stars

Just the best

Just the best, been a customer for a couple of years now and ive never had any problems

March 15, 2025
Unprompted review
Drippy logo

Reply from Drippy

Love to hear that, Viktor! 🙌 We appreciate your loyalty and are glad you’ve had a smooth experience with Drippy.

We look forward to serving you again! 😊

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