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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers had a great experience with this company. Customers are really happy with the product quality, often describing items as beautiful, sparkling, and well-crafted. Many people appreciate the elegant packaging and the overall presentation of their purchases. The delivery service is frequently highlighted for its speed and efficiency, with many consumers receiving their orders quickly. Reviewers also praise the customer service for being friendly, responsive, and helpful. However, some people were dissatisfied with their orders, mentioning issues like items breaking shortly after delivery or not matching the expected quality for the price. A few customers also experienced problems with customer service responsiveness, particularly when trying to resolve issues like incorrect shipments or product defects.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their beautiful appearance, quality,... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent craftsmanship,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the team's... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast delivery, with some... See more

Order

Reviewers mention ambiguous feedback about order experiences. While many customers praise the smooth ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anyt... See more

Company replied

Rated 5 out of 5 stars

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wea... See more

Rated 5 out of 5 stars

I’ve never seen such good craftsmanship in a product before, no joke. I’m not getting paid for this, but I’m really impressed with the quality of the product. I’m also very satisfied with the way it w... See more

Rated 5 out of 5 stars

You are safe! I purchased two tennis necklaces in different lengths and sizes, as well as a cross pendant, and I couldn’t be happier with my choice. The necklaces come with a lifetime guarantee, whic... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

International brand DRIPPY is created in Amsterdam, but inspired by multiple cultures. With our motto, Dare to Drip , we aspire you to show the world your inner shine. We exist to express that inner shine through high quality handcrafted jewelry. DRIPPY. – Dare to Drip.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent! I bought a moissanite bracelet and whenever it touches light it shines so crazy. Well the size was a little too big and when i sent an email i got a response the same day about sending me a different sizs. Just perfect, the customer service and the product!

January 24, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for your kind words A Tounsi!

We're thrilled to hear that you love your moissanite bracelet and that our customer service met your expectations.

We’re always here to make sure you have the perfect fit and the best experience! Enjoy your stunning bracelet!

We look forward to serving you again! 😊

Rated 5 out of 5 stars

Love it

First thing I need to say ist the Absolutely lovely costumer support. Amazing job, thank you.
Concerning the products: I bought a bracelet and and a ring and they are beautiful !

February 19, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for your kind words! 😊

We’re thrilled to hear that you had a great experience with our customer support and that you love your bracelet and ring.

Enjoy your beautiful pieces, and we look forward to serving you again! 💖

Rated 1 out of 5 stars

Sorry

Sorry, bought 4 times the tennis arm chain. 4 time lost because of the way it open himself when you where it and your sleeve push it open.

4 times 70 euro is a lot of money.. but I really like the chain so the looks are great but it hurts when you love the product but it gets loss every single time..

Please fix the Bracelet clasp comes loose

February 14, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey M.Bergkamp!

Thank you so much for taking the time to leave us feedback!

We appreciate you sharing your experience with us and would like to get in touch with you about how we can improve your experience next time.

However, you didn’t respond to our request within the 3-day period about your order details therefore, we are unable to assist you further.

If you place an order with us, please kindly contact our Customer Care with the order details in question so we can sort things out for you.

Looking forward to your response! 😊

Cheers!

Rated 5 out of 5 stars

Drippy ring review

I recently purchased a stunning ring from Drippy, and I couldn't be more thrilled with my experience. The craftsmanship is impeccable, and the design is both elegant and timeless. The ring fits perfectly and adds a touch of sophistication to every outfit. Drippy truly cares about quality and customer satisfaction—everything from the packaging to the delivery was top-notch. I’m beyond happy with my purchase and highly recommend drippy to anyone looking for beautifully crafted jewelry!

February 3, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Guilherme!

Thank you so much for taking the time to leave us feedback!

We appreciate you sharing your experience with us and would like to get in touch with you about how we can improve your experience next time.

However, you didn’t respond to our request within the 3-day period about your order details therefore, we are unable to assist you further.

If you place an order with us, please kindly contact our Customer Care with the order details in question so we can sort things out for you.

Looking forward to your response! 😊

Cheers!

Rated 1 out of 5 stars

This website is SCAM

This website is SCAM. I will start legal action as of monday if I do not get my refund. It has been 3 months since you did not pay my refund.

December 12, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hey Begum!

We understand your frustration and sincerely apologize for any confusion.

According to our records, your refund has already been processed. However, due to a technical issue on our end, there may have been a delay in the refund reflecting in your account. Typically, refunds take 5-7 business days to appear, depending on your bank or payment provider. If you haven’t received it yet, we recommend checking with your bank for any pending transactions.

If you need any additional assistance, please don’t hesitate to reach out, we’re happy to help! 🙏

Rated 5 out of 5 stars

Beautiful products and excellent…

Beautiful products and excellent customer service

February 13, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey André!

Thank you so much! We're delighted to hear that you love our products and service! 😊

We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Super high quality products and very…

Super high quality products and very good customer service! Warranty available if there’s any issues i love them for my all stuff :)

February 9, 2025
Unprompted review
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Reply from Drippy

Hello Simone!

Thank you so much for your kind words! 😊

We're thrilled to hear that you're happy with our products and customer service. Your support means the world to us!

If you ever need anything, we're always here to help!

We look forward to welcoming you back soon!

Rated 1 out of 5 stars

Disgraceful

The chain sent to me was supposed to be 16inch.it was shorter digging into my neck.
I was informed to send it back to the Netherlands via tracked international post.This cost me£12.40!
After waiting a month for a refund they also deducted £6 for my shipping fee
Total cost £18.40
Utter disgrace. Buyers beware

January 3, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Marian!

As stated in our policy, we do not cover refunds for shipping fees because these costs are associated with the delivery service itself, which is fulfilled regardless of whether the order is returned.

Please also be advised that returns are at your own cost depending on the courier and the country you return your package from. You may check more information here: https://drippy.amsterdam/policies/refund-policy

However, we always strive to provide accurate product details and assist with any concerns. We apologize for any inconvenience this may cause and are happy to assist if you have further questions or need clarification to ensure everything is resolved. 🙏

Thank you so much for your patience and understanding!

Rated 5 out of 5 stars

Very good service and quality

Very good service and quality!
I ordered the wrong size and the customer service of drippy was very helpfull. Would recommend 100%

January 4, 2025
Unprompted review
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Reply from Drippy

Hey Nikki!

Thank you so much for your kind words! We're glad to hear that our customer service team could assist you.

We appreciate your support and recommendation! 😊✨

Rated 5 out of 5 stars

Good Quality

Good customer service

February 1, 2025
Unprompted review
Drippy logo

Reply from Drippy

We are so grateful for your kind words and 5-star rating Nelson! Our team works hard to ensure every customer has a memorable experience.

If there’s anything else we can do to make your next shop even better, please let us know. 🫶

Rated 5 out of 5 stars

Great stuff

Great stuff fr

December 22, 2024
Unprompted review
Drippy logo

Reply from Drippy

Thank you, Giovanni! Glad you liked it! 😊🎉

Your feedback motivates us to continue providing exceptional products and service to all our customers!

We can’t wait to serve you again soon!

Rated 5 out of 5 stars

Beautiful necklace

Beautiful necklace, quick delivery and amazing quality.

December 7, 2024
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for your kind words, Amy! We're thrilled that you love the necklace and enjoyed the quick delivery and quality. We appreciate your support!

We can’t wait to welcome you back for your next purchase! 😊💖

Rated 5 out of 5 stars

Great Brand!

The products are of very high quality and shine beautifully.

Additionally, I find the customer service very good.

January 11, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Deniz!

We are so glad you had a positive experience with Drippy Amsterdam. Your support is invaluable to us. 🫶

We look forward to welcoming you back soon!

Rated 5 out of 5 stars

10/10

Great and kind service from the drippy team, love the jewelry and will definitely be buying more!

December 18, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hello Tyshiara!

Thank you so much for your kind words! We’re delighted to hear you had a great experience with our team and love the jewelry.

We can’t wait to welcome you back for your next purchase! 💎🫶

Rated 5 out of 5 stars

Beautiful ring

Great product. Beautifully crafted ring. Looks exactly as on the provided photos.

December 18, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hello A GJ!

Thank you for your lovely feedback! We’re so glad you love the ring and that it met your expectations. It’s always our goal to deliver exactly what you see and love.

Enjoy your beautifully crafted piece! 💍

Rated 5 out of 5 stars

Great quality good price and excellent…

Great quality good price and excellent service

January 2, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for your kind words Henk! We’re thrilled to hear you’re happy with the quality, price, and service. Your support means the world to us! 😊

We look forward to serving you again!

Rated 5 out of 5 stars

Very nice product and good quality

Very nice product and good quality, also fast delivery

December 30, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hello Suzannah!

Thank you for your kind words! We're so glad you’re happy with the product, its quality, and the fast delivery. Your satisfaction is our top priority! 💎🚚

We look forward to serving you again!

Cheers!

Rated 5 out of 5 stars

Amazing experience with customer…

Amazing experience with customer service and the quality of the items is excellent!

December 12, 2024
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for your wonderful feedback Martijn! We're delighted to hear that you had an amazing experience with our customer service and that you're impressed with the quality of our items.

Your satisfaction means the world to us, and we’re grateful for your support!

We can’t wait to serve you again soon! 🫶

Rated 5 out of 5 stars

Drippy Amsterdam

I am in love with the brand Drippy Amsterdam, the quality of the products is incredible, it has really exceeded my expectations, I highly recommend it, everything is of very good quality, super satisfied with the purchases made, this brand should have more visibility as it delivers what it promises.

November 6, 2024
Unprompted review
Drippy logo

Reply from Drippy

Hey David!

Thank you so much for your kind words and 5star review! We’re thrilled to hear that you’re in love with Drippy Amsterdam and that our products have exceeded your expectations. It means the world to us to know you’re super satisfied with your purchases and that you appreciate the quality we strive to deliver.

Your recommendation and support inspire us to keep delivering the best. Thank you for being such an amazing part of our community!

Cheers! 💎✨

Rated 5 out of 5 stars

Had some problems with my order

Had some problems with my order, the team was super helpful, quick response and went out of their way to help me find a solution! Super happy with everything and would definitely recommend and shop here again! ( also thanks for the cheeky gift… will definitely not make this mistake again 🤪)

January 18, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for sharing your experience, Alba! We're delighted to hear that our team was able to assist you quickly and find a solution to your issue.

Your kind words mean a lot to us, and we're thrilled you're happy with everything. 😊 We're glad you enjoyed the little gift too! Mistakes happen, and we're always here to help!

Looking forward to seeing you shop with us again. 💖

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