Drippy Reviews 

1,475
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their brilliance, craftsmanship, and durability, with many pieces maintaining their sparkle even after extended wear. The delivery service is frequently highlighted as fast and efficient, and people are often impressed by the beautiful and elegant packaging, which adds to the overall premium experience. Reviewers also commend the customer service for being responsive, helpful, and making interactions feel personal, especially when assisting with exchanges or inquiries. However, some customers also noted issues with product durability, such as items breaking or fading shortly after purchase, and occasional delays in delivery. A few other people also felt that the jewelry did not meet expectations for the price, and some expressed dissatisfaction with customer service regarding unresolved issues or lack of transparency about product origin.

What people talk about most

Product

People report positive experiences with product, often highlighting the high quality, shine, and durability... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the high quality, durability,... See more

Customer service

Customers had positive experiences with customer service, often describing it as helpful, efficient, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction, stating that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anyt... See more

Company replied

Rated 5 out of 5 stars

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wea... See more

Rated 5 out of 5 stars

Shopping with drippy always feels almost personal, with great range of jewellery to chose from theirs no where else I would go. Not only is the delivery quite quick, the quality of the products are am... See more

Company replied

Rated 5 out of 5 stars

I’ve never seen such good craftsmanship in a product before, no joke. I’m not getting paid for this, but I’m really impressed with the quality of the product. I’m also very satisfied with the way it w... See more


Company details

  1. Jewelry Store

Written by the company

International brand DRIPPY is created in Amsterdam, but inspired by multiple cultures. With our motto, Dare to Drip , we aspire you to show the world your inner shine. We exist to express that inner shine through high quality handcrafted jewelry. DRIPPY. – Dare to Drip.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,475)

270 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered an item and it never arrived

I ordered an item and it never arrived, I sent an email asking why the item wasn't moving and their response was to contact the shipping company so I did and the shipping company replied that they had the shipping label ordered but they never received the item that was supposed to be sent. So at the end I had to make a complain to the method I used to pay for the item so they didn't release the payment and after that Drippy was offering me store credit as a refund which I declined. I think the customer service was poor and the fact that they just didn't handle the item to the shipping company was careless and if I didn't contact the shipping company I would have lost more time and my money.

May 19, 2025
Unprompted review
Drippy logo

Reply from Drippy

We’re truly sorry for the inconvenience and frustration this situation caused.

While we do everything we can to ensure smooth deliveries, once the package is handed over, transit is unfortunately beyond our control.

In this case, the item was lost during shipping, and we completely understand how upsetting that can be. We can confirm that your order was fully refunded on June 3rd.

We appreciate your patience throughout the process and hope we’ll have the chance to provide you with a better experience in the future. 🙏

Rated 5 out of 5 stars

10/10

It was very easy to purchase and customer service is great

May 8, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Irene!

Thank you so much for the kind words!

We're glad to hear the buying process was smooth and that our customer service team took good care of you. Making your experience easy and enjoyable is what we’re all about.

Appreciate your support! 😊

Rated 5 out of 5 stars

Drippy amsterdam

Very fast delivery , good and nice quality! I love it ! Worth the money for sure !

June 2, 2025
Unprompted review
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Reply from Drippy

Thank you so much for the amazing feedback, Dina!

We’re thrilled to hear you loved the fast delivery and the quality of your piece. Knowing it felt worth every penny means everything to us, that’s exactly the experience we aim to deliver.

Thanks for being part of the Drippy family, we look forward to serving you again! 😊

Rated 1 out of 5 stars

Broken Replacemt

Recieved a broken replacement for an already broken bracelet. Extremely poor customer service still no response from their team.

May 28, 2025
Unprompted review
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Reply from Drippy

Hey Lorenzo!

We’re really sorry to hear about your experience; that’s absolutely not the standard we strive for.

We always want our customers to be happy with their pieces, and situations like this are disappointing for both sides and would like to get in touch with you about your concern.

However, you didn’t respond to our request within the 3-day period about your order details; therefore, we are unable to assist you further.

If you place an order with us, please kindly contact our Customer Care with the order details in question so we can sort things out for you.

Looking forward to your response! 🙏




Rated 5 out of 5 stars

Good quality

May 28, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you for the kind words, Mehrshad! 🙌 We’re so glad to hear you’re happy with the quality, it’s something we put a lot of care and attention into. From the materials we use to the craftsmanship behind every piece, our goal is to deliver jewelry that not only looks great but also stands the test of time. It means a lot to know it’s meeting your expectations.

Thanks for choosing Drippy, we truly appreciate your support! 😊

Rated 5 out of 5 stars

Perfect service

Perfect service. Excellent quality. Speedy delivery. Would highly recommend

May 1, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for the 5-star review, Robbie! 🙌 We're thrilled to hear that the service, quality, and delivery all hit the mark. Your recommendation means the world to us, thank you for being a part of the Drippy family!

We look forward to serving you again! 😊

Rated 1 out of 5 stars

disappointing customer service

Unfortunately, their customer service department is not very responsive. I have not received two shipments and requested a refund but needless to say the refund is not being processed and I’m not seeing any activity from their customer service department. Very disappointing having to chase my credit card company to chase them.

May 23, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Thomas!

We’re truly sorry for the frustration you’ve experienced. After checking your case, we can confirm that your order was returned to sender (RTS), and we’ve been reaching out via email to resolve the issue, but unfortunately, we haven’t received a response.

Since we didn’t hear back, a full refund has already been processed. Please check your email (including spam/junk folders) for our messages. We’re always here to help and want to make sure everything is fully resolved for you.

If there's anything we can do to assist you further, please don't hesitate to reach out through email and social media accounts, we’d be happy to help! 😊

Rated 5 out of 5 stars

I am very happy with the products I…

I am very happy with the products I ordered.

April 22, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Yuliiya!

That’s amazing to hear, thank you! 🙌 We’re so glad you’re happy with your order. Your satisfaction means everything to us, and we can’t wait to have you back for more pieces.

Thanks for choosing Drippy and we look forward to serving you again! 😊

Rated 5 out of 5 stars

Great products and Great Quality!

May 14, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for the amazing feedback, Sinan! 🙌 We're beyond happy to hear that you're loving the products and impressed with the quality.

At Drippy, we put a lot of care into crafting pieces that not only look stunning but also last, and it means the world to know that’s coming through.

Your support keeps us going, and we can’t wait to keep delivering that same level of excellence with every piece.

We look forward to serving you again! 😊

Rated 5 out of 5 stars

Great juwelier

high end guality juwelier with great packing

May 11, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Leon!

Thank you for your 5star review! 🙌 We’re thrilled to hear you’re enjoying the high-end quality and our signature packaging. We put care into every detail to make sure you get the full Drippy experience.

We look forward to serving you again! 😊

Rated 5 out of 5 stars

Drippy Amsterdam the best company for all of your drippy jewelry!

Drippy Amsterdam has an absolute great service. The delivery was even faster than expected and the packaging was amazing!! 10/10, for the warranty for all of my new products. Would definitely recommend getting your jewelry here. Would absolutely order again!

April 19, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hello Chav!

Thank you so much for the incredible feedback! 🙏

We're thrilled to hear that everything from the delivery speed to the packaging and service exceeded your expectations. Making sure our customers feel confident with their purchases, including the warranty is a top priority for us.

We truly appreciate your recommendation and can’t wait to have you back for your next order.

Thanks for being part of the Drippy family! 🙏

Rated 5 out of 5 stars

Great delivery presentation

Great delivery presentation

April 26, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much Jerrel! 🙌

We believe the unboxing experience should feel just as special as the jewelry itself. So glad you enjoyed the presentation!

We appreciate you choosing Drippy and we look forward to serving you again! 😊

Rated 5 out of 5 stars

Sam is the best 💪🏼

April 21, 2025
Unprompted review
Drippy logo

Reply from Drippy

We couldn’t agree more! Sam really is the best! 💪🏼

We're lucky to have such a dedicated team member making sure our customers are taken care of.

Thanks for the shoutout! 🙌

Rated 5 out of 5 stars

Wonderful customer service and great…

Wonderful customer service and great response time! Will most definitely purchase with them again!

April 1, 2025
Unprompted review
Drippy logo

Reply from Drippy

That means a lot to us! Thank you, Agustin! 🙌

We’re so glad you had a great experience with our team. Fast, helpful service is something we really care about, and we can’t wait to have you back for your next purchase. Appreciate the love!

We look forward to serving you again! 😊

Rated 1 out of 5 stars

I love the designs

I love the designs, and I was very pleased with my order. However, I tried the chain and the pendant on the day I got it in the mail. I then hung it up on a mannequin, and when i woke up, the chain had snapped. Unfortunately, I couldn't return it nor get a new chain

March 28, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Macho!

We’re really sorry to hear about your experience! it’s definitely not the standard we strive for!

We always want our customers to be happy with their pieces, and situations like this are disappointing for both sides and would like to get in touch with you about your concern.

However, you didn’t respond to our request within the 3-day period about your order details; therefore, we are unable to assist you further.

If you place an order with us, please kindly contact our Customer Care with the order details in question so we can sort things out for you.

Looking forward to your response! 🙏



Rated 5 out of 5 stars

Best Online shop ever

I ordered the piece the day before yesterday and it arrived today. I am more than satisfied with the packaging and the piece is a real eye-catcher. I will definitely order there more often. The customer service was always ready with an answer to my questions and I felt respected in the role of the customer. Thank you Drippy

March 28, 2025
Unprompted review
Drippy logo

Reply from Drippy

Wow, we’re so happy to hear this, Niclas! 🙌 Fast delivery, eye-catching pieces, and making our customers feel valued, that’s exactly what we aim for! It means a lot to know you’re more than satisfied, and we can’t wait to have you back for your next order.

Thanks for trusting Drippy Amsterdam! We’ve got you covered! 😊

Rated 5 out of 5 stars

Just the best

Just the best, been a customer for a couple of years now and ive never had any problems

March 15, 2025
Unprompted review
Drippy logo

Reply from Drippy

Love to hear that, Viktor! 🙌 We appreciate your loyalty and are glad you’ve had a smooth experience with Drippy.

We look forward to serving you again! 😊

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent! I bought a moissanite bracelet and whenever it touches light it shines so crazy. Well the size was a little too big and when i sent an email i got a response the same day about sending me a different sizs. Just perfect, the customer service and the product!

January 24, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for your kind words A Tounsi!

We're thrilled to hear that you love your moissanite bracelet and that our customer service met your expectations.

We’re always here to make sure you have the perfect fit and the best experience! Enjoy your stunning bracelet!

We look forward to serving you again! 😊

Rated 5 out of 5 stars

Love it

First thing I need to say ist the Absolutely lovely costumer support. Amazing job, thank you.
Concerning the products: I bought a bracelet and and a ring and they are beautiful !

February 19, 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for your kind words! 😊

We’re thrilled to hear that you had a great experience with our customer support and that you love your bracelet and ring.

Enjoy your beautiful pieces, and we look forward to serving you again! 💖

Rated 1 out of 5 stars

Sorry

Sorry, bought 4 times the tennis arm chain. 4 time lost because of the way it open himself when you where it and your sleeve push it open.

4 times 70 euro is a lot of money.. but I really like the chain so the looks are great but it hurts when you love the product but it gets loss every single time..

Please fix the Bracelet clasp comes loose

February 14, 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey M.Bergkamp!

Thank you so much for taking the time to leave us feedback!

We appreciate you sharing your experience with us and would like to get in touch with you about how we can improve your experience next time.

However, you didn’t respond to our request within the 3-day period about your order details therefore, we are unable to assist you further.

If you place an order with us, please kindly contact our Customer Care with the order details in question so we can sort things out for you.

Looking forward to your response! 😊

Cheers!

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